Category: IT Services
IT Services market research reports by IDC
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Worldwide Services Market Shares, 2022: Economic Recovery Slows Post-2021 High
Worldwide Services Market Shares, 2022: Economic Recovery Slows Post-2021 High This IDC study presents market shares for the worldwide services market for 2022 broken down into macromarkets (i.e., project-oriented services, managed services, and support services) and microregion (i.e., Americas, EME ... Read More
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European ERM Application Vendor Shares, 2022
European ERM Application Vendor Shares, 2022 This IDC study analyzes and sizes the Europe ERM applications market from 2020 to 2022 and provides vendor market shares. It segments the ERM applications market by functional market (eight functional markets), deployment model (PCS and on premises), and ... Read More
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Canadian Managed IT Services Market Shares, 2022: New Players on the Scene
Canadian Managed IT Services Market Shares, 2022: New Players on the Scene This IDC study reviews the top managed IT SPs in Canada across the five foundation markets."The managed IT services market in Canada performed better than expected in 2022. Some vendors capitalized on the market opportunity a ... Read More
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Asia/Pacific (Excluding Japan) Manufacturing IT Applications Forecast, 2022–2025
Asia/Pacific (Excluding Japan) Manufacturing IT Applications Forecast, 2022–2025 This IDC Market Forecast presents a five-year forecast for the Asia/Pacific (excluding Japan) (APEJ) manufacturing IT applications industry as of September 2020. It reviews and analyzes market context, including both dr ... Read More
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India Digital Dream Teams: The Tech Vendor Playbook for Gaining Mindshare with Decision Makers
India Digital Dream Teams: The Tech Vendor Playbook for Gaining Mindshare with Decision Makers This IDC study examines the digital readiness of the C-suite across India organizations and guides sales and marketing leaders of technology vendors. The guidance has been formulated based on the analysis ... Read More
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Sourcing Foundation Building Blocks: Part 1
Sourcing Foundation Building Blocks: Part 1 This IDC Perspective addresses the challenges facing a modern IT procurement team. Technology procurement practices are well known throughout the industry, but given there are no identified standards for practices or governance, they tend to be implemented ... Read More
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From Great Resignation to Tech Layoffs: A European Perspective on IT Employment and Skills
From Great Resignation to Tech Layoffs: A European Perspective on IT Employment and Skills This IDC Market Note looks at what recent layoffs within tech companies mean for the war for IT talent in Europe. While we have been used to seeing the tech industry being on massive hiring spree, 2022 and int ... Read More
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Digital Sovereignty Update, 2023: Middle East, Türkiye, and Africa
Digital Sovereignty Update, 2023: Middle East, Türkiye, and Africa This IDC Market Perspective examines digital sovereignty initiatives in the Middle East, Türkiye, and Africa (META). Interest in this segment is growing in many META countries due to geopolitical uncertainty and threats, with new cha ... Read More
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Best Practices for Securing Files in Hybrid Working Environments
Best Practices for Securing Files in Hybrid Working Environments This IDC Market Note presents best practices in securely sharing and synchronizing files in a hybrid working environment. "Hybrid working is increasing security challenges, resulting in greater risks when synchronizing and sharing file ... Read More
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Worldwide Service Provider Infrastructure Forecast, 2023–2027
Worldwide Service Provider Infrastructure Forecast, 2023–2027 This IDC study provides historical data (2018–2022) and forecast data (2023–2027) for the worldwide service provider compute and storage infrastructure market. The forecast and historical data illustrate consumption of infrastructure hard ... Read More
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IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation
IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation This IDC PlanScape provides a framework for sustainability decision makers to evaluate changing ESG reporting legislation and strategies to remain compliant through the implementation of supporting technology ... Read More
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Impact of Fixed Wireless Access on Cable and Fiber Internet Access Services for Business
Impact of Fixed Wireless Access on Cable and Fiber Internet Access Services for Business This IDC Perspective intends to illustrate the impact of FWA on cable, fiber, and DSL internet access connections over time in the enterprise and business services space. FWA is expected to gain a significant ma ... Read More
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IDC Assessment: Soroco Scout Task Mining Software
IDC Assessment: Soroco Scout Task Mining Software This IDC Perspective examines Soroco Scout task mining software capabilities. Soroco is a privately held provider of task mining software called Scout. The software is optimized to support automation and process improvement initiatives by specialist ... Read More
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European IT Employment Forecast, 2021-2026
European IT Employment Forecast, 2021-2026 Despite economic slowdown in Europe in 2022, European technology employment continued to grow 2.7% in 2021 with continued demand for DX skills, underlining the deeper dependency on technology in all aspects of business, which accelerated during the COVID-19 ... Read More
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IDC PlanScape: Digital Sovereignty for Policymakers
IDC PlanScape: Digital Sovereignty for Policymakers This IDC PlanScape provides policymakers with a framework to make strategic choices about what degree of sovereignty they want to mandate through laws, policies, and standards. It identifies the stakeholders that must be involved, investments to be ... Read More
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Future of Work: Governments' Areas for Improvement
Future of Work: Governments' Areas for Improvement This IDC Market Note describes the current situation in the European public sector in terms of workplace and culture transformation, drawing from data from a 2023 survey around the Future of Work. While hybrid work models continue to spread, governm ... Read More
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IDC PlanScape: Digital Sovereignty Decision Framework for IT Executives
IDC PlanScape: Digital Sovereignty Decision Framework for IT Executives IDC predicts that "Sovereign assertions in sustainability, resiliency, and asset residency through 2025 will force G2000 CIOs to shift staff, budgets, and operating processes for more than 35% of IT and data assets." Triggered b ... Read More
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ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release
ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release This IDC Market Note highlights the recent vendor news from ServiceNow regarding its Utah product release for enterprise asset management (EAM). Please Note: Extended description available upon request. ... Read More
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Sustainability Index for Software Providers: SAP
Sustainability Index for Software Providers: SAP This IDC Vendor Profile presents SAP's performance against 130+ parameters contained in IDC's Technology for Sustainability and Social Impact (TSSI) framework for software vendors. It identifies the areas in which SAP outperforms the industry average ... Read More
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Trends in Sustainability Regulations in Asia/Pacific
Trends in Sustainability Regulations in Asia/Pacific In this IDC Market Perspective, the trends in sustainability regulations in Asia/Pacific looks at 16 economies in the region to determine the impact of rules and regulations relating to organizations' sustainability strategies and sustainability t ... Read More
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Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts
Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts This IDC Market Perspective highlights the trends and impacts of digital workspace virtualization in the small and medium-sized business (SMB) markets. Virtual client computing is emerging as a key ... Read More
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Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026
Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026 This IDC study analyzes the Asia/Pacific future of work (FoW) market size, citing data from the IDC Worldwide Future of Work Spending Guide V2, 2022 published in November 2022. It integrates FoW-related data from other Spending ... Read More
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Considering a Sovereign Cloud? A Blueprint for IT and Business Executives
Considering a Sovereign Cloud? A Blueprint for IT and Business Executives This IDC Perspective provides a blueprint for a sovereign cloud. IT and business executives are considering sovereign cloud as part of a multicloud strategy often with partners at the core of their capability needs. For many ... Read More
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Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites
Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites This IDC Market Perspective examines how C-suites in Asia/Pacific (including Japan) (APJ) are leading business transformation and their associated three archetypes. The APJ market is u ... Read More
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European OT Security Market Perspective: Addressing the Challenges of Securing Industrial Environments
European OT Security Market Perspective: Addressing the Challenges of Securing Industrial Environments This IDC Market Perspective highlights the critical need for organizations to align IT and OT security efforts, implement a zero-trust approach, and address key challenges such as lack of dedicated ... Read More
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