Category: General IT Services
General IT Services market research reports by IDC
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IDC PlanScape: IT Performance Measurement Using Product Costing KPIs
This IDC PlanScape will describe how IT can improve its performance by shifting to a product-centric, agile team structure where all the advantages of using product costing and measuring business KPIs can be exploited. “Moving to a full product-oriented costing and KPI system is not simply a financi ... Read More
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Japan IT Services Forecast by Vertical Segment, 2025–2029
This IDC study covers the overview of and trends in the Japan IT services market. It analyzes user companies by 18 industry segments (subcategories), as well as IT services spending by six industry segments (main categories) and three service segments (subcategories). We predict the market size and ... Read More
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IDC PlanScape: Application Modernization Approaches
This IDC PlanScape explores the common approaches to application modernization that prepare organizations against impending risks and allow them to adapt to emerging technologies. Application modernization is no longer a choice but a necessity for organizations aiming to reduce risks, improve effici ... Read More
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IDC PlanScape: DevSecOps Tools Choice
This IDC PlanScape explains what CIOs, chief information security officers (CISOs), and other leaders should consider when evaluating their options to provide guidance on navigating the complex set of factors surrounding DevSecOps tool selection. It breaks the decision-making process into distinct c ... Read More
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The Importance of Technology Prioritization to Accelerate Your Organization’s Transformation
This IDC Perspective discusses how the governance and prioritization of IT projects and services are important but can be daunting to implement and then lead. One path to governance and prioritization success is to start with a method that will change as the process matures and as the environment ch ... Read More
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CIO Responsibility for IT Sourcing and Procurement
This IDC Perspective examines research data suggesting that CIOs are taking up a stronger role in IT sourcing and procurement. “CIOs must be proactive with sourcing and procuring IT products and services. CIOs cannot abdicate that responsibility to the enterprise procurement department and the chief ... Read More
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Quantifiable Metrics to Measure the Success of Application Platform Investments
This IDC Perspective provides guidance on the metrics organizations should use to gauge the impact of investments into application platforms. Application platforms are becoming standard for modern IT teams as they seek to increase developer productivity, application performance, and consistency arou ... Read More
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The Path Forward for Research Universities: Strategies for Financial Resilience and Research IT Innovation in an Evolving Funding Landscape
This IDC Perspective outlines key cost optimization approaches, process automation strategies, technological upgrades, and infrastructure improvements to build financial resilience and accelerate academic innovation in uncertain times. As federal research funding declines, universities face mounting ... Read More
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Making the Case for Technology Modernization
This IDC Perspective addresses practices that can help in making the case for technology modernization. Making the case for modernization has a number of challenges as the need for modernization is not always obvious and the benefits can be difficult to quantify. Yet the current environment — marked ... Read More
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IDC PlanScape: Unlocking IT Value in M&A Deals
This IDC PlanScape presents a comprehensive guide for CIOs to unlock IT value in M&A deals. It enables organizations to maximize synergies, reduce risks, and drive successful integrations through strategic IT leadership and effective integration practices. However, the current context also bring ... Read More
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IDC PlanScape: Healthcare Data Platforms for Providers
This IDC PlanScape serves as a guide for senior IT leaders and professionals within healthcare provider organizations on healthcare data platform technology initiatives. It aims to empower CIOs and their direct reports, senior IT directors, IT architects, and IT buyers across various business areas ... Read More
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Sharp Europe Connects the Dots to Accelerate IT Services Business Growth
This IDC Vendor Profile summarizes Sharp's European IT services journey to date and its plans for continued growth, strengthened by its acquisitions and partnerships, and in support of customers as they transition into digital businesses. ... Read More
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How AI Is Transforming IT Service Management
This IDC Perspective discusses how AI is transforming IT service management (ITSM). Available features incorporating AI in ITSM can offer faster and more consistent services, improve efficiency, and allow humans to focus on more sensitive or advanced work. These new technology developments are shift ... Read More
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IT Asset Disposition and Circular Economy Vendor Profile: Apto Solutions
This IDC Vendor Profile offers an overview of a key player in IT asset disposition and circular economy services. Apto Solutions specializes in serving the complex ITAD needs of large enterprises, including comprehensive asset recovery, secure data destruction, ESG stewardship, and fair market value ... Read More
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Channel Partner Business Model Evolution in Sub-Saharan Africa, 2025
This IDC Market Perspective — one of a series of IT services research program reports on channel partner–related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments in the channel partner ecosystem in Sub-Saharan Africa. It evaluates curre ... Read More
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The Importance of IT/Operational Technology Security Convergence
This IDC Perspective examines the importance of IT/operational technology (OT) security convergence in the utilities sector. Utility energy infrastructure is currently one of the most targeted and vulnerable set of assets in terms of security threats globally. IT and OT security is crucial in today' ... Read More
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Highlights of the Consumer Market Model: Total Consumer Spending on Digital Goods and Services
This IDC Market Perspective highlights data found in the 2H24 release of the Consumer Market Model (CMM). Specifically, it highlights total consumer spending on digital goods and services across 22 consumer online activities and 8 peer-to-peer (P2P) or sharing economy segments, presenting expected 2 ... Read More
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GreenBiz 2025 and What It Means for Sustainability Services, an Uncertain Market
This IDC Perspective discusses about GreenBiz 2025 and what it means for sustainability services. GreenBiz 2025 highlighted the latest trends and innovations in sustainable business practices, emphasizing decarbonization, supply chain management, and the importance of transparency in disclosure and ... Read More
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Japan Public IT Cloud Services Forecast, 2025–2029
This IDC study summarizes the qualitative and quantitative analysis of the Japan public cloud services market based on information collected by the end of January 2025.Public cloud services have become widespread in the Japan market, and their uses are expanding from improving IT/operational efficie ... Read More
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Top 5 Trends for Enterprise Mobile Devices in 2025
This IDC Market Perspective examines the key trends that will impact the enterprise mobile device market in 2025. As businesses head into 2025, the important lessons learned around mobile AI, corporate-liable devices, and mobile device as a service will drive the trends that we expect to see in this ... Read More
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Worldwide Threat Intelligence Forecast, 2025–2029: From Data to Decisions — The Intelligence-Driven Security of the Future
This IDC study presents a five-year forecast for the threat intelligence market for 2025–2029."Threat intelligence is no longer just a cybersecurity asset — it's a business enabler," says Monika Soltysik, senior research analyst, Security and Trust, IDC. "Organizations that embed threat intelligence ... Read More
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Edge Innovation: Solutions for Better Health
This IDC Market Perspective explores the use of edge infrastructure to drive transformation of the healthcare industry, outlining edge use cases and opportunities for edge providers to support innovation in healthcare and life sciences. "As the healthcare industry shifts to AI and data-driven insigh ... Read More
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IDC PeerScape: Practices for Implementing a New IT Service Management Installation
This IDC PeerScape presents best practices for a new or replacement IT service management software installation, from goal setting to implementation to data management to staff guidance.“In a time of product discontinuations and new available features, organizations have the opportunity to plan upda ... Read More
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Enterprise, IT Business, and Functional Business Architects: What Are the Differences, and How Are They Steering the Technology Decisions?
This IDC Market Perspective explores the distinct roles of enterprise, IT business, and functional business architects in large corporations, emphasizing their unique perspectives and collaborative efforts in technology decision-making. It highlights the importance of understanding these roles for v ... Read More
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Business Impact Assessment: Beyond Disaster Recovery
This IDC Perspective explores the diverse applications of a business impact assessment (BIA) document, including its role in tech debt planning, strategic project prioritization, and budgeting. The business impact assessment document is traditionally used as the cornerstone for business continuity a ... Read More
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