Category: General IT Services
General IT Services market research reports by IDC
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IDC PeerScape: Practices for Incorporating GenAI into IT Operations
This IDC PeerScape presents best practices for effectively incorporating GenAI into ITOps, the importance of advanced data preparation, choosing the right use cases, and the need for continued human connection.“Generative AI has the potential to exponentially improve the entire ITOps workflow and re ... Read More
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Building AI-Ready Infrastructure: How John Holland Group Achieved Operational Excellence with End-To-End Observability
This IDC Perspective discusses the execution details of the Best in Future of Digital Infrastructure winner from the IDC Future Enterprise Awards 2024 in the Asia/Pacific region. John Holland Group transformed its IT infrastructure by adopting a cloud-native, AI-ready digital platform with end-to-en ... Read More
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How Public Cloud Providers Are Reshaping Managed SPs and Managed Services in the World of IT
This IDC Market Perspective discusses how the combination of public cloud providers becoming the locus of enterprise consumption of cloud capabilities when used with managed cloud services and public cloud providers becoming closely integrated with managed SPs is driving not just changes in customer ... Read More
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Westcon-Comstor Demonstrates the Value of Next-Gen Distribution With AWS Marketplace Evolution and Data-Driven Approach
Westcon-Comstor Demonstrates the Value of Next-Gen Distribution With AWS Marketplace Evolution and Data-Driven Approach This IDC Market Note explores new developments in how Westcon-Comstor is delivering value to its vendors and partners. Westcon-Comstor outlined its Intelligent Demand (iD) offering ... Read More
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Understanding Partner Developments and Opportunities: Highlights from IDC's 4Q24 Partner Advisory Board Session
Understanding Partner Developments and Opportunities: Highlights from IDC's 4Q24 Partner Advisory Board Session This IDC Market Perspective summarizes discussions among partners who joined IDC's quarterly Partner Advisory Board in December 2024. During the discussions, partners from EMEA representin ... Read More
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AWS re:Invent Perspective: AWS Sees Further Advantages in Multicloud Networking and Extends GenAI and Application Capabilities
AWS re:Invent Perspective: AWS Sees Further Advantages in Multicloud Networking and Extends GenAI and Application Capabilities This IDC Market Note discusses multiple enhancements announced by Amazon at the AWS (Amazon Web Services) re:Invent 2024 conference to its platform and GenAI capabilities an ... Read More
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The Future of Tech Distribution in India
The Future of Tech Distribution in India This IDC Perspective explores how value-added distributors (VADs) are fulfilling an urgent need for specialized distribution and consulting services in India. By providing localized expertise, flexible financial solutions, and support for regulatory complianc ... Read More
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EMEA Digital Transformation Market Forecast, 2024–2028
EMEA Digital Transformation Market Forecast, 2024–2028 This IDC Market Forecast analyzes EMEA digital spending between 2023 and 2028, providing market size, forecast, and key trends supporting technology investments by sector."AI will reshape digital business models and redefine digital assets, supp ... Read More
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IDC PeerScape: Best Practices in Adopting Enterprise Planning, Budgeting, and Forecasting Solutions for Midmarket Organizations
IDC PeerScape: Best Practices in Adopting Enterprise Planning, Budgeting, and Forecasting Solutions for Midmarket Organizations This IDC PeerScape offers advice to IT and business executives of midmarket organizations on how they can ensure success in the adoption of enterprise planning, budgeting, ... Read More
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China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (I)
China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (I) This report draws an overall judgment on the market share and competitive landscape in the China IT solutions banking market through desk research and direct interviews with ISVs, systems integrator ... Read More
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China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (II)
China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (II) This report draws an overall conclusion on the market share and competitive landscape in the China banking IT solutions market through desk research and direct interviews with ISVs, systems integra ... Read More
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Recentralizing IT's Data Role as Part of EX Transformation
Recentralizing IT's Data Role as Part of EX Transformation This IDC Perspective discusses the recentralizing of IT's data role as a part of employee experience (EX) transformation. Employee experience is transforming organizations beyond the HR remit. EX's expanded footprint is breaking the fourth w ... Read More
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An Examination of Merger and Acquisition Activity in the Business and IT Services Industry
An Examination of Merger and Acquisition Activity in the Business and IT Services Industry This IDC Market Perspective provides an overview of M&A transactions within the services industry from 2019 to 2023. “While the shoes to fill are large, the pockets of services providers are quick to measu ... Read More
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Cybersecurity Metrics — A Data-Driven Framework for the Board of Directors, the C-Suite, and the CISO
Cybersecurity Metrics — A Data-Driven Framework for the Board of Directors, the C-Suite, and the CISO This IDC Perspective details a framework for cybersecurity metrics that enables effective data-driven leadership. Cybersecurity has grown up. Once the dominion of the hoodie-wearing basement dwelle ... Read More
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Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024
Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024 This IDC Market Perspective highlights SMBs' vulnerability to economic shifts and suggests strategies technology suppliers can offer to help SMBs build resilience, such as flexible technology solutions, leveraging automatio ... Read More
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Worldwide IT Operations Management Software Forecast, 2024–2028: Addressing the Chaos of Digital Operations
Worldwide IT Operations Management Software Forecast, 2024–2028: Addressing the Chaos of Digital Operations This IDC study provides the market size and forecast for the ITOM software market for 2023–2028, including cuts by geographic region as well as deployment model. It also provides commentary on ... Read More
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IDC FutureScape: Worldwide Sustainability/ESG 2025 Predictions
IDC FutureScape: Worldwide Sustainability/ESG 2025 Predictions This IDC FutureScape provides the top 10 sustainability/ESG predictions for 2025."IT has become a critical enabler for organizations moving from ESG compliance to the operationalization phase of sustainable transformation. But the IT foo ... Read More
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IEIT SYSTEMS Focuses on Full-Stack Innovation, Data, and Industry Collaboration
IEIT SYSTEMS Focuses on Full-Stack Innovation, Data, and Industry Collaboration This IDC Vendor Profile discusses IEIT SYSTEMS' focus on full-stack innovation, data, and industry collaboration. Rapid growth of AI use cases drives strong demand for new AI models and AI-infused applications. This puts ... Read More
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It's All About AI: How Lenovo Plans to Fast-Track AI Adoption in the Private Space
It's All About AI: How Lenovo Plans to Fast-Track AI Adoption in the Private Space This IDC Market Note highlights some of the major announcements related to datacenter IT infrastructure made at Lenovo's worldwide flagship event Tech World. This year's event took place in Seattle, U.S. simultaneousl ... Read More
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IDC FutureScape: Worldwide Small and Medium-Sized Business 2025 Predictions
IDC FutureScape: Worldwide Small and Medium-Sized Business 2025 Predictions This IDC study presents IDC's top 10 predictions for small and medium-sized businesses (SMBs) for 2025 and beyond. IDC defines small businesses as those with 1-99 employees and medium-sized businesses as those with 100-999 e ... Read More
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IDC FutureScape: Worldwide Media and Entertainment 2025 Predictions
IDC FutureScape: Worldwide Media and Entertainment 2025 Predictions This IDC study provides IDC's top 10 predictions for the media and entertainment industry for 2025 and beyond. "The media and entertainment industry has embraced modernization of production, distribution, and monetization for stream ... Read More
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IDC FutureScape: Worldwide Future of Industry Ecosystems 2025 Predictions
IDC FutureScape: Worldwide Future of Industry Ecosystems 2025 Predictions This IDC study provides IDC's 2025 top 10 predictions for future of industry ecosystems."For the next five years and beyond, we expect ecosystems to continue playing a critical, strategic role for organizations in every indust ... Read More
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IDC FutureScape: Worldwide CIO Agenda 2025 Predictions
IDC FutureScape: Worldwide CIO Agenda 2025 Predictions This IDC FutureScape explores the key forces that will shape the future of CIO leadership over the next several years. "These predictions highlight the significant shifts IT organizations will face, emphasizing the crucial role CIOs will play i ... Read More
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IDC FutureScape: Worldwide Services 2025 Predictions
IDC FutureScape: Worldwide Services 2025 Predictions This IDC study provides IDC's top 10 predictions for services for 2025 and beyond."AI and GenAI feature prominently across many of our services predictions, but buyers and strategic planners will also find it useful to review our predictions on co ... Read More
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IMTS 2024: An Exhibition of IT/OT Convergence and Industrial Ecosystems
IMTS 2024: An Exhibition of IT/OT Convergence and Industrial Ecosystems This IDC Market Note summarizes the International Manufacturing Technology Show (IMTS) held in Chicago, Illinois, September 9–14, 2024. The show has traditionally been focused exclusively on niche manufacturing operational techn ... Read More
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