Category: IT Services
IT Services market research reports by IDC
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The Persistent Convergence of IT Consumer and Enterprise Productivity Devices
The Persistent Convergence of IT Consumer and Enterprise Productivity Devices This IDC Perspective reflects on how the COVID-19 pandemic accelerated the ongoing convergence between consumer and enterprise ICT hardware use. The sudden and widespread shift to remote work models led to an emphasis on d ... Read More
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Security Governance, Leadership, and the Board: Insights for Business and Technology Execs from the Digital Directors Network DOMINO 23 Event
Security Governance, Leadership, and the Board: Insights for Business and Technology Execs from the Digital Directors Network DOMINO 23 Event This IDC Perspective discusses the recent Digital Directors Network DOMINO '23 conference. As a result of expected changes in regulations for publicly traded ... Read More
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IT Strategies for Improving Business Outcomes in Volatile Times
IT Strategies for Improving Business Outcomes in Volatile Times This IDC Perspective is designed to help CIOs understand why focusing on business outcomes matters, how they can blend speedy delivery of outcomes while building for the future, how to harness cost optimization and faster throughput to ... Read More
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IDC MaturityScape: Flexible Work 1.0
IDC MaturityScape: Flexible Work 1.0 This IDC study describes the organizational characteristics at five levels of flexible work maturity, from a completely ad hoc approach with limited thought and planning related to flexible models to one in which a flexible work strategy is woven into the organiz ... Read More
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Worldwide IT Service Management Software Market Shares, 2022: A Changed World and New Opportunities
Worldwide IT Service Management Software Market Shares, 2022: A Changed World and New Opportunities This IDC study provides worldwide IT service management (ITSM) software market share data for 2022."2022 represents the last of a three-year digital transformation push that changed how organizations ... Read More
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Sustainability Index for Software Providers: IBM
Sustainability Index for Software Providers: IBM This IDC Vendor Profile presents IBM's performance against 130+ parameters contained in IDC's European Sustainable Strategies and Technologies (ESST) Index for software vendors. It identifies the areas in which IBM outperforms the industry average and ... Read More
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IDC PeerScape: Best Practices in Low-Code Application Integration
IDC PeerScape: Best Practices in Low-Code Application Integration This IDC PeerScape sets out best practices for organizations hoping to leverage low-code platforms for efficient integration and presents examples of organizations that have managed integration tasks successfully with low-code platfor ... Read More
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IDC's Global CIO Advisory Board: The Evolving Role of Tech Leadership to Deliver True Business Agility
IDC's Global CIO Advisory Board: The Evolving Role of Tech Leadership to Deliver True Business Agility This IDC Perspective summarizes the discussion shared by IDC's Global CIO Advisory Board members on the evolving role of technology leadership to deliver better business agility and outcomes. Data ... Read More
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Kaseya Addresses "Vendor Fatigue" at DattoCon Europe 2023
Kaseya Addresses "Vendor Fatigue" at DattoCon Europe 2023 This IDC Market Note explores Kaseya's strategic priorities, announced during DattoCon Europe 2023. Kaseya explained its vision to bring a single, unified, and fully integrated platform to the MSP market to help address "vendor fatigue" among ... Read More
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Metaverse and Web3 Need Effective Ecosystems to Advance
Metaverse and Web3 Need Effective Ecosystems to Advance This IDC Market Perspective describes the current metaverse and Web3 ecosystem and talks about technologies and companies representing different layers of the ecosystem. It also investigates trends that shape the metaverse and Web3 infrastructu ... Read More
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FinOps and GreenOps: Synergies Between the Two Approaches
FinOps and GreenOps: Synergies Between the Two Approaches This IDC Market Perspective discusses FinOps and GreenOps, which are becoming important topics in Europe given the macroeconomic challenges that the continent is facing. These two strategies are playing a key role in the cloud industry, resul ... Read More
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Mergers and Acquisitions: The Role of the Office of the CFO and the Technology Opportunity
Mergers and Acquisitions: The Role of the Office of the CFO and the Technology Opportunity This IDC Perspective discusses the role of the office of the CFO and the technology opportunity in mergers and acquisitions. Merger and acquisition success depends on the involvement of the office of the CFO a ... Read More
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ESG Training and Upskilling Grows in Importance as ESG Maturity Grows
ESG Training and Upskilling Grows in Importance as ESG Maturity Grows This IDC Market Perspective discusses how ESG training and upskilling grows in importance as ESG maturity grows. Embedding ESG and sustainability knowledge sets into every aspect of your organization is key to succeeding in your s ... Read More
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Japan Virtual Client Computing Market Shares, 2022: Toward a Landscape Concept
Japan Virtual Client Computing Market Shares, 2022: Toward a Landscape Concept This IDC Market Share analyzes the Japan virtual client computing market in 2022, presents the current situation of the market, and summarizes trends and market changes of leading vendors. For more information on the virt ... Read More
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IDC Canada's Digital Transformation Adoption Framework
IDC Canada's Digital Transformation Adoption Framework This IDC Perspective provides a framework for the adoption of digital transformation for large businesses in Canada. Canadian organizations and their technology partners can use the data presented in this document to assess the current competiti ... Read More
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Extending Services Beyond Print: Business and IT Consulting Services Help Guide European Customers Shifting to Digital Business
Extending Services Beyond Print: Business and IT Consulting Services Help Guide European Customers Shifting to Digital Business This IDC Market Note discusses why print service providers that are extending into adjacent and new solutions and services should also offer business and IT consulting. It ... Read More
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Sustainability Undercurrent at ServiceNow Knowledge 2023
Sustainability Undercurrent at ServiceNow Knowledge 2023 This IDC Market Note discusses ServiceNow's product and initiative announcements made during the ServiceNow Knowledge 2023 event that transpired May 15–18, 2023, in Las Vegas, Nevada. Sustainability, while not an overt focus of ServiceNow's Kn ... Read More
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Japan DX Professional Services Forecast, 2023–2027
Japan DX Professional Services Forecast, 2023–2027 This IDC Market Forecast summarizes the Japan digital business (DB) professional services market's performance in 2022 and the projections for the period 2023–2027 by four major technology segments (cloud, business analytics [BA)], enterprise mobili ... Read More
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IDC's Global CIO Advisory Board — A Conversation on Legacy Modernization
IDC's Global CIO Advisory Board — A Conversation on Legacy Modernization This IDC Perspective summarizes the discussion shared by IDC's CIO Advisory Board members in March 2023 on legacy modernization. During the discussion, Peter Marston from IDC presented data and expert insight to the CIOs based ... Read More
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IDC PeerScape: Practices to Successfully Implement Sustainability Initiatives for Asia/Pacific Enterprises
IDC PeerScape: Practices to Successfully Implement Sustainability Initiatives for Asia/Pacific Enterprises This IDC PeerScape explores three key practices of organizations in overcoming barriers in IT operations in the early stages of sustainability adoption. These are global best practices that IT ... Read More
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Japan CX/CRM Applications Forecast, 2023–2027
Japan CX/CRM Applications Forecast, 2023–2027 This IDC Market Forecast presents the actual revenue for the Japan customer experience (CX) software and customer relationship management (CRM) applications market in 2022 and the forecasts from 2023 to 2027."For the Japan CX software and CRM application ... Read More
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Findings from CEO Sentiment Surveys 2023
Findings from CEO Sentiment Surveys 2023 Despite a vigilant global consensus, Latin American CEOs and C-suites, usually resilient executives, are more optimistic; many of these business leaders believe it is essential to focus on being competitive and resilient to manage external economic and geopol ... Read More
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Top Takeaways from the AWS Public Sector Event
Top Takeaways from the AWS Public Sector Event This IDC Market Perspective provides an overview of the key takeaways from the recent AWS Public Sector event held June 7-8, 2023, in Washington, D.C. The event showcased numerous technological innovations relevant to public sector agencies. During the ... Read More
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What Is Green Accounting, and Why Should It Be on the Minds of the CFO?
What Is Green Accounting, and Why Should It Be on the Minds of the CFO? This IDC Perspective explores green accounting, and why it should be on the minds of the office of the CFO. With continued focus on sustainability from governments and companies, there is an increase in focus on developing and s ... Read More
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"Shift Left" Sustainability and Why It's Gaining Attention
"Shift Left" Sustainability and Why It's Gaining Attention This IDC Market Perspective discusses the concept of shift-left sustainability/software engineering and development that is sustainable by design. It explores why this topic is gaining importance to support future digital business strategies ... Read More
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