Category: IT Services
IT Services market research reports by IDC
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SaaS Security Posture Management: SaaS Security Beyond CASB
SaaS Security Posture Management: SaaS Security Beyond CASB This IDC Perspective details SaaS security beyond CASB. CIO's love SaaS because it can not only reduce on-prem legacy systems but also employee productivity can be substantially improved. Even as fears of inflation loom, the accelerating mo ... Read More
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Tech Providers Vertical Strategy and Positioning Maturity in Europe, 2022: Storms of Disruption Edition
Tech Providers Vertical Strategy and Positioning Maturity in Europe, 2022: Storms of Disruption Edition This IDC Market Perspective brings a comprehensive analysis of the four main Tech Vendor segments vertical approaches. The report also analysis the developments in vertical maturity overall and th ... Read More
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AWS-Atos Partnership Prefigures the Route to the Future for Infrastructure Outsourcing Providers
AWS-Atos Partnership Prefigures the Route to the Future for Infrastructure Outsourcing Providers This IDC Market Note discusses an announcement during AWS re:Invent in Las Vegas of a strategic agreement that deepens the existing partnership between AWS and Atos."This announcement between AWS and Ato ... Read More
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How to Create a Three-Year AI/Automation Technology Road Map
How to Create a Three-Year AI/Automation Technology Road Map This IDC Perspective provides practical insight and actionable methods for creating a high-value, three-year AI/automation road map. AI-powered services are improving workforce productivity, reducing operating costs, improving operational ... Read More
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IDC PeerScape: Practices for Value Stream Management
IDC PeerScape: Practices for Value Stream Management This IDC PeerScape will expose the experiences and best practices of four early adopter IT leaders and innovators that are exploiting VSM as a key tool in their business improvement programs with the following best practice themes:Discover, define ... Read More
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IDC PeerScape: Sustainable Insurance Part 2: — Practices to Decrease IT and Operational Footprint in Sustainable Insurance
IDC PeerScape: Sustainable Insurance Part 2: — Practices to Decrease IT and Operational Footprint in Sustainable Insurance Mutualizing and managing risks are at the heart of insurance — two concepts that are closely related to environmental, social, and governance (ESG) standards. This represents a ... Read More
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The Impact of Macroeconomic Conditions on European Enterprise Customer Experience Technology Decision Making
The Impact of Macroeconomic Conditions on European Enterprise Customer Experience Technology Decision Making This IDC Perspective discusses the increasing importance of professional services, especially customer success services, when enterprises seek to invest in CX technology. Cost is obviously an ... Read More
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Egypt ICT Market Forecast, 2021–2026
Egypt ICT Market Forecast, 2021–2026 This IDC Market Forecast provides an overview of the ICT market in Egypt and presents spending by technology segment and vertical market. It also covers ICT market dynamics, highlights, and opportunities and presents analyses of the telecommunications, hardware, ... Read More
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IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business
IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business This IDC Perspective discusses how Doctolib, a European Health unicorn, has used IT to help grow its business. It discusses Doctolib's journey to growth, and how its IT strategy has evolved over that journey. It ... Read More
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Top Procurement Organization Priorities for 2023
Top Procurement Organization Priorities for 2023 This IDC Perspective highlights how procurement organizations can take several steps to improve operating efficiency to increase their value to their supported organizations. Leveraging the capabilities of their procurement applications and institutin ... Read More
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Remote Operations First in Latin America
Remote Operations First in Latin America While the COVID-19 pandemic has had a devastating impact on all Latin American companies and sectors, organizations have learned to think digitally. Presently, IT/OT professionals and leaders as well are aware that digitalization initiatives linked to operati ... Read More
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Procurement Digital Transformation Road Map
Procurement Digital Transformation Road Map This IDC Perspective proposes a framework and tangible steps that an entity may take as it considers its digital transformation positioning and journey. Buying organizations are at different levels of maturity with their respective digital procurement prog ... Read More
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Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era
Canadian IT and Business Services Market Shares, 2021: Kick-Starting the Digital Business Era This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and info ... Read More
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Service Providers' Guide to Success in EX-Led Work Transformation
Service Providers' Guide to Success in EX-Led Work Transformation This IDC Perspective assesses how service organizations accelerate and support organizational transformation of work and employee experiences (EX) to improve on key business performance metrics. EX transformation focuses on deploying ... Read More
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IDC MaturityScape Benchmark: Future CIO Worldwide, 2023
IDC MaturityScape Benchmark: Future CIO Worldwide, 2023 This IDC study provides CIOs and senior IT executives with a benchmark for comparing their progress toward becoming future CIOs with that of their peers. In times of uncertainty, changes, and risk, a data-driven and structured approach is criti ... Read More
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Web 3.0 and Its Role in the Metaverse and How to Prepare the Infrastructure for What Is Coming
Web 3.0 and Its Role in the Metaverse and How to Prepare the Infrastructure for What Is Coming This IDC Market Note looks at the differences between Web3 and the metaverse and talks about what IT infrastructure vendors should be ready for when the metaverse finally arrives. IDC defines Web3 as a co ... Read More
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PwC Live 2022: Delivering the New Equation for the Public Sector
PwC Live 2022: Delivering the New Equation for the Public Sector This IDC Market Note reviews the industry analyst event recently hosted by PwC and summarizes PwC's plans to drive large-scale transformation, business process reengineering, change management, and compliance. "Digital transformation ... Read More
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PC Outlook Is Mixed: Enterprise Demand Remains a Bright Spot
PC Outlook Is Mixed: Enterprise Demand Remains a Bright Spot This IDC Market Note highlights the PC market outlook. "Overall, the outlook for PC demand is lower with a clear split between consumer and corporate outlooks. There are many factors that are impacting demand like increasing inflationary p ... Read More
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IDC Market Note: SAP Expands Data Integration Capabilities of SAP Sustainability Control Tower
IDC Market Note: SAP Expands Data Integration Capabilities of SAP Sustainability Control Tower This IDC Market Note discusses SAP's Sustainability Control Tower (SCT) 4Q22 platform release (version 3) as an instrument for ESG data management and analysis. The latest iteration of the SCT continues to ... Read More
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Delivering Holistic CX Analytics Services with Best-of-Breed Partner Ecosystems and Proprietary Platforms
Delivering Holistic CX Analytics Services with Best-of-Breed Partner Ecosystems and Proprietary Platforms This IDC Market Perspective provides an overview of the penetration of analytics services as part of managed (outsourced) business process services engagements, including the partnerships and in ... Read More
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Worldwide Enterprise Network Performance Management Market Shares, 2021: Observability Boosts Investment and Innovation
Worldwide Enterprise Network Performance Management Market Shares, 2021: Observability Boosts Investment and Innovation This IDC study offers 2021 vendor market shares and market activity across the worldwide enterprise network performance management (NPM) market. Visibility and control have become ... Read More
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Hitachi Vantara: Unleashing the Potential of a Data-Driven Enterprise
Hitachi Vantara: Unleashing the Potential of a Data-Driven Enterprise This IDC Market Perspective provides an overview of the key messages delivered by Hitachi Vantara executives at the event as well as IDC's point of view on the opportunities and challenges for Hitachi Vantara.Hitachi Vantara offe ... Read More
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The Digitally Diversified Partner: Six Transformation Strategies
The Digitally Diversified Partner: Six Transformation Strategies This IDC Market Perspective examines several transformation strategies for vendors to encourage their partner communities to adopt in order to become "digitally diversified." Digital diversification means adopting a series of business ... Read More
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Future CIO: Finding the Right Role for Your Business
Future CIO: Finding the Right Role for Your Business This IDC Perspective is intended to help CIOs understand the importance of finding the right role for their business, what possible roles they could play, and how to find the role and build the team necessary to fulfill it. As traditional business ... Read More
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Defining the Future of Industry Ecosystems
Defining the Future of Industry Ecosystems This IDC Perspective analyzes the need and opportunity for this extended approach to industry ecosystems, one of the multiple types of ecosystems that companies will employ today to remain competitive, address disruption, and grow their business. Industries ... Read More
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