Category: IT Services
IT Services market research reports by IDC
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IDC PlanScape: Product Excellence to Propel Digital Business
IDC PlanScape: Product Excellence to Propel Digital Business This IDC PlanScape focuses on achieving product excellence in the digital business."The new competitive differentiating capability of an enterprise is how good you are at building and delivering digital products and services," says Robert ... Read More
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Eight Areas to Consider to Be Competitive and Sustainable in 2024
Eight Areas to Consider to Be Competitive and Sustainable in 2024 This IDC Perspective discusses the key areas to consider for businesses to remain competitive and sustainable in 2024. It covers aspects like the economy, business strategies, regulations, energy, the environment and climate, governme ... Read More
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COP28: Lessons for the ICT Industry
COP28: Lessons for the ICT Industry This IDC Market Note provides a summary and analysis of the 28th United Nations Climate Change Conference, also known as COP28, held November 30–December 13, 2023, in Dubai, UAE. The document offers IDC’s key takeaways on the inaugural Global Stocktake and explore ... Read More
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Türkiye IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era
Türkiye IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era This IDC Market Share study reviews the top 5 IT services providers in Türkiye. Market shares are derived from information collected from IT services providers, as well as from additional IDC primary research ... Read More
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IDC PlanScape: Technology Diffusion Strategies to Accelerate Business Performance
IDC PlanScape: Technology Diffusion Strategies to Accelerate Business Performance This IDC PlanScape is intended to explain the concept and mechanisms of enterprise technology diffusion, identify key elements that must be part of diffusion strategies, and outline a strategy for increasing the speed ... Read More
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Canadian IT and Business Services Market Shares, 2022: Calm Before the Storm
Canadian IT and Business Services Market Shares, 2022: Calm Before the Storm This IDC study discusses the top IT service providers in Canada."2022 was, in hindsight, a unique year for the IT and business services market in Canada. The Canadian services market, overall, experienced fairly strong tai ... Read More
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Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist
Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist This IDC Market Perspective analyzes the state of sustainability and ESG goals within the enterprise with an emphasis on asset life-cycle management (ALM) or enterprise asset management (EAM) applications. It includes prof ... Read More
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CFO Market Dynamics and Vendors for 2024
CFO Market Dynamics and Vendors for 2024 This IDC Market Perspective addresses the key priorities of CFOs when it comes to technology, focusing on specific process areas and vendors that provide the desired capabilities and support sought by CFOs and their teams in the financial technology market."C ... Read More
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Worldwide Core IT Spending for GenAI Forecast, 2023–2027: GenAI Is Triggering Hyper-Expansion of AI Spending
Worldwide Core IT Spending for GenAI Forecast, 2023–2027: GenAI Is Triggering Hyper-Expansion of AI Spending This IDC study presents a five-year forecast for the core IT spending for GenAI market for the 2023–2027 period."Despite IT headwinds in 2023, businesses accelerated their exploration of GenA ... Read More
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Saudi Arabia IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era
Saudi Arabia IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era This IDC Market Share study reviews the top IT services providers in Saudi Arabia taken from the IDC Worldwide Services tracker. Market shares are derived from information collected from IT and business s ... Read More
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Latin America Data Legislation & Sovereignty Initiatives Update and Analysis
Latin America Data Legislation & Sovereignty Initiatives Update and Analysis This IDC Market Perspective examines digital sovereignty initiatives in Latin America (Latam), delving into the evolution of the topic in the region's largest economy, Brazil. In Latin America, the strong economic diversity ... Read More
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The IDC Enterprise Architecture Tool Buying Guide
The IDC Enterprise Architecture Tool Buying Guide This IDC Perspective, written for CIOs and senior technology executives, introduces IDC's 2023 Enterprise Architecture Tool Buying Guide. Leading EA tools are compared with respect to their features, ability to integrate with other tools within the e ... Read More
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South Africa IT Services Market Share, 2022: Competitive Landscape in the Digital Business Era
South Africa IT Services Market Share, 2022: Competitive Landscape in the Digital Business Era This IDC Market Share study reviews the top IT services providers in South Africa taken from the IDC Worldwide Services Tracker. Market shares are derived from information collected from IT and business se ... Read More
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Cloud-Native Development, Predictive and Generative AI, and Role of IT Service Providers in Software-Defined Vehicle
Cloud-Native Development, Predictive and Generative AI, and Role of IT Service Providers in Software-Defined Vehicle This IDC Market Perspective elaborates on the ongoing transformation in software-defined vehicle architecture and highlights upon the changes in automotive product development and lif ... Read More
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SailPoint Navigate 2023: Beyond Human Capacity
SailPoint Navigate 2023: Beyond Human Capacity This IDC Market Note views the SailPoint identity security cloud built upon the Atlas platform as a significant market development that will help the company further the artificial intelligence (AI)/ML lead it currently possesses. Listed as one of six c ... Read More
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PwC Middle East Analyst Day, 2023: PwC Middle East Is Transforming the Middle East Through Innovation, Growth, and Digital Leadership
PwC Middle East Analyst Day, 2023: PwC Middle East Is Transforming the Middle East Through Innovation, Growth, and Digital Leadership This IDC Market Note provides IDC's key opinions and impressions of the PwC Middle East Analyst Day, held exclusively for IDC on September 15, 2023. "PwC Middle East' ... Read More
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Defining Enterprise-Grade Internet Access and Enhancements to Broadband Needed to Be Considered "Enterprise Grade"
Defining Enterprise-Grade Internet Access and Enhancements to Broadband Needed to Be Considered "Enterprise Grade" This IDC Market Note provides an in-depth overview of the definition and features of enterprise-grade broadband internet access. It highlights the features and functionality required fo ... Read More
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The Emerging Role of Hyperscalers in Professional Services
The Emerging Role of Hyperscalers in Professional Services This IDC Market Perspective explores the evolving relationship between professional services providers and cloud service providers as the market accelerates its transition to digital business. It looks at how organizations engage professiona ... Read More
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Understanding Partner Developments and Opportunities: Highlights From IDC's 3Q23 Partner Advisory Board Session
Understanding Partner Developments and Opportunities: Highlights From IDC's 3Q23 Partner Advisory Board Session This IDC Market Perspective summarizes a discussion among partners that joined IDC's quarterly Partner Advisory Board in September 2023. During the discussion, partners from EMEA represent ... Read More
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IDC PlanScape: Future of Operations — Developing a Cohesive and Unified Operations Transformation Program
IDC PlanScape: Future of Operations — Developing a Cohesive and Unified Operations Transformation Program This IDC PlanScape provides a governance framework to develop a cohesive and unified operations transformation program by partnering with engineering and IT services providers."Besides internal ... Read More
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Top Enterprise Connectivity Investments to Accelerate Operational Efficiency
Top Enterprise Connectivity Investments to Accelerate Operational Efficiency This IDC Perspective analyzes data from IDC's June 2023 Future of Connectedness Survey and Wave 8 of IDC's recurring Future Enterprise Resiliency and Spending Survey, looking at top operational metrics enterprises use to as ... Read More
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IDC PlanScape: IT Service Desk Modernization
IDC PlanScape: IT Service Desk Modernization This IDC PlanScape covers technologies to consider when planning the next phase of the IT service desk, including artificial intelligence (AI), virtual agents, and cross-functional integrations. IT service desks have undergone several evolutions, includin ... Read More
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What Should IT Buyers Make of the Private Equity Interest in SoftwareOne?
What Should IT Buyers Make of the Private Equity Interest in SoftwareOne? This IDC Perspective highlights the recent interest in SoftwareOne by various private equity firms and what it means for IT buyers."At first glance this looks like a software play," said Gard Little, research VP, Global Servi ... Read More
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A Grounded Assessment of GenAI in Industrial Operations
A Grounded Assessment of GenAI in Industrial Operations This IDC Perspective provides key considerations for enterprises considering the potential use of GenAI in their industrial operations business units. GenAI has garnered an unprecedented amount of attention as a set of technologies with transfo ... Read More
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Worldwide Services Forecast Update, 2023–2027
Worldwide Services Forecast Update, 2023–2027 This IDC study updates the 2023–2027 market sizing and growth rates for the worldwide services market."Economic downturn and inflation remain the biggest challenges to IT spending by organizations, likely resulting in services growth in the low single di ... Read More
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