Category: IT Services
IT Services market research reports by IDC
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Sustainability Index for Software Providers: SAP
Sustainability Index for Software Providers: SAP This IDC Vendor Profile presents SAP's performance against 130+ parameters contained in IDC's Technology for Sustainability and Social Impact (TSSI) framework for software vendors. It identifies the areas in which SAP outperforms the industry average ... Read More
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Trends in Sustainability Regulations in Asia/Pacific
Trends in Sustainability Regulations in Asia/Pacific In this IDC Market Perspective, the trends in sustainability regulations in Asia/Pacific looks at 16 economies in the region to determine the impact of rules and regulations relating to organizations' sustainability strategies and sustainability t ... Read More
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Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts
Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts This IDC Market Perspective highlights the trends and impacts of digital workspace virtualization in the small and medium-sized business (SMB) markets. Virtual client computing is emerging as a key ... Read More
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Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026
Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026 This IDC study analyzes the Asia/Pacific future of work (FoW) market size, citing data from the IDC Worldwide Future of Work Spending Guide V2, 2022 published in November 2022. It integrates FoW-related data from other Spending ... Read More
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Considering a Sovereign Cloud? A Blueprint for IT and Business Executives
Considering a Sovereign Cloud? A Blueprint for IT and Business Executives This IDC Perspective provides a blueprint for a sovereign cloud. IT and business executives are considering sovereign cloud as part of a multicloud strategy often with partners at the core of their capability needs. For many ... Read More
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Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites
Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites This IDC Market Perspective examines how C-suites in Asia/Pacific (including Japan) (APJ) are leading business transformation and their associated three archetypes. The APJ market is u ... Read More
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European OT Security Market Perspective: Addressing the Challenges of Securing Industrial Environments
European OT Security Market Perspective: Addressing the Challenges of Securing Industrial Environments This IDC Market Perspective highlights the critical need for organizations to align IT and OT security efforts, implement a zero-trust approach, and address key challenges such as lack of dedicated ... Read More
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SAS Deepens Partner Commitment
SAS Deepens Partner Commitment This IDC Market Note reviews SAS' partner strategy as defined at the company's analyst conference at SAS headquarters in Cary, North Carolina, March 29–31, 2023. The SAS executive management reinforced the growing importance of partners in the current and future succes ... Read More
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ServiceNow Streamlines Engagement With its Partner Ecosystem
ServiceNow Streamlines Engagement With its Partner Ecosystem This IDC Market Note provides an update regarding ServiceNow's ecosystem strategy and partner momentum. Key announcements include the launch of a redesigned partner program, a new talent initiative with RiseUp with ServiceNow, and increase ... Read More
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SAP for Me: The Evolution of the Digital Experience for SAP Partners and Customers
SAP for Me: The Evolution of the Digital Experience for SAP Partners and Customers This IDC Market Note captures the main partnering-focused themes and announcements shared by SAP during its recent analyst update and demo session on the launch of SAP for Me in January 2023. Key highlights include th ... Read More
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IDC PlanScape: Digital Infrastructure Operations Staff and Skills Modernization for the As-a-Service Era
IDC PlanScape: Digital Infrastructure Operations Staff and Skills Modernization for the As-a-Service Era This IDC PlanScape helps organizations that are proactively migrating to as-a-service solutions to build a business case and a planning framework for modernizing internal infrastructure operation ... Read More
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Japan Future of Workstyle Forecast, 2023–2026
Japan Future of Workstyle Forecast, 2023–2026 This study analyzes the market size of future of workstyle (FoW) in Japan, citing research data from the Worldwide Future of Workstyle Spending Guide version 2, November 2022. The Spending Guide is based on the DX Spending Guide and integrates FoW-relate ... Read More
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IDC Perspective: Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites
IDC Perspective: Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites The Asia/Pacific (including Japan) (APJ) market is undergoing a new phase of digital transformation, and the digital-first C-suites are leading the business transformat ... Read More
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Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank
Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank This IDC Perspective examines how Federal Bank, one of the leading midsize private banks in India, embarked on a customer experience (CX) transformation journey and how Infosys, a global IT and outsourcin ... Read More
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Optimization Services and the IT Infrastructure Life Cycle
Optimization Services and the IT Infrastructure Life Cycle This IDC Market Perspective examines the developments and enhancements of optimization services and provides guidance on how players in this space, technology manufacturers, systems integrators, telecommunications providers, and public cloud ... Read More
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Channel Partner Business Model Evolution in the United Arab Emirates — Part 1
Channel Partner Business Model Evolution in the United Arab Emirates — Part 1 As part of its Middle East, Türkiye, and Africa (META) IT services research program, IDC decided to compile a number of reports to shed light on channel-partner-related developments in certain countries across the region. ... Read More
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Channel Partner Business Model Evolution in the United Arab Emirates — Part 2
Channel Partner Business Model Evolution in the United Arab Emirates — Part 2 As part of its Middle East, Türkiye, and Africa (META) IT services research program, IDC compiled a number of reports to shed light on channel-partner-related developments in certain countries across the region. This IDC M ... Read More
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2023 Edge Predictions Roundup
2023 Edge Predictions Roundup This IDC Market Perspective is a compilation of predictions related to edge computing. As a future-focused piece, this document highlights the role of edge in transforming experiences, improving operational efficiency, and changing traditional IT strategies. For technol ... Read More
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Worldwide and U.S. IT Consulting Services Market Shares, 2021: Bouncing Back from COVID-19
Worldwide and U.S. IT Consulting Services Market Shares, 2021: Bouncing Back from COVID-19 This IDC study provides a review of the top IT consulting services vendors as ranked by total worldwide and U.S. IT consulting services revenue."Many, but not all, vendors are recovering from the slowdown due ... Read More
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Future-Readying Operations — How IT and Engineering Services Partners Can Help Accelerate Your Journey
Future-Readying Operations — How IT and Engineering Services Partners Can Help Accelerate Your Journey This IDC Perspective leverages customer survey feedback to understand operations and other business challenges that organizations face today. It highlights the need for organizations to analyze and ... Read More
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Learning from Ukraine: Building a Framework to Safeguard Governments' Critical Data
Learning from Ukraine: Building a Framework to Safeguard Governments' Critical Data This IDC Perspective introduces the idea that governments must manage an exponential amount of data that are vital to their daily activities in fostering citizen-centric services. While sensitive data (particularly t ... Read More
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Compliance: Why It Can Be a Challenge!
Compliance: Why It Can Be a Challenge! This IDC Perspective gives some background and understanding on why compliance is a big deal to the office of the CFO and why there is healthy tension with new technology. There are a few things companies and technology companies can do to get prepared for disc ... Read More
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IDC PlanScape: Change Leadership to Influence the Board of Directors
IDC PlanScape: Change Leadership to Influence the Board of Directors This IDC PlanScape discusses change leadership to influence the board of directors."There are specific actions and behaviors that IT leaders can take to build relationships of trust with the board of directors. In parallel, as IT ... Read More
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Worldwide Website Software Market Shares, 2021: Headless Content Management Gains Traction
Worldwide Website Software Market Shares, 2021: Headless Content Management Gains Traction This IDC study contains vendor shares for the website software market for 2019–2021. It includes commentary on growth of the market and emerging trends and provides actionable advice for technology suppliers." ... Read More
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IDC PlanScape: Change Leadership to Influence Direct Reports
IDC PlanScape: Change Leadership to Influence Direct Reports This IDC PlanScape is based on and is a supplement to A CIO Change Leadership Strategy Framework for the Digital Era: The CIO's Direct Reports (IDC #US50351223, February 2023). This PlanScape covers specific actions an IT leader can take t ... Read More
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