Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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IDC PeerScape: Practices for Enterprise Architecture Frameworks
IDC PeerScape: Practices for Enterprise Architecture Frameworks This IDC PeerScape helps IT and business leaders understand how to choose and implement an enterprise architecture framework, adapt the framework to the organization's needs, make decisions that affect how the framework is administered ... Read More
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Worldwide Hybrid IT Infrastructure Consulting and Integration Services Forecast, 2024–2028
Worldwide Hybrid IT Infrastructure Consulting and Integration Services Forecast, 2024–2028 This IDC study provides a five-year forecast for the hybrid IT infrastructure consulting and integration services market for the 2024–2028 period."Hybrid IT is the future, driving a $41.7 billion consulting an ... Read More
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Worldwide Software-Defined Compute Software Market Shares, 2023: Modern Platforms Drive Growth
Worldwide Software-Defined Compute Software Market Shares, 2023: Modern Platforms Drive Growth This IDC study examines the market share of software-defined compute software vendors in 2023 as well as the market forces that influenced their performances."Enterprise computing continues to steadily shi ... Read More
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The Power of Nonmonetary Incentives for Sales Reps: Why They Matter
The Power of Nonmonetary Incentives for Sales Reps: Why They Matter This IDC Perspective highlights the significance of nonmonetary incentives in motivating sales reps, emphasizing their role in fostering long-term engagement, building a positive workplace culture, aligning with intrinsic motivation ... Read More
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Blue Yonder ICON: Engineering-Centric Strategy with Unified Supply Chain Vision
Blue Yonder ICON: Engineering-Centric Strategy with Unified Supply Chain Vision This IDC Perspective details key takeaways from Blue Yonder's ICON. Blue Yonder, at its ICON 2024 conference, showcased significant progress toward its vision of a unified, real-time supply chain network, emphasizing an ... Read More
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Breaking Down Silos, Boosting Efficiency: The CIO's Playbook for Cross-Functional Leadership and Efficacy
Breaking Down Silos, Boosting Efficiency: The CIO's Playbook for Cross-Functional Leadership and Efficacy This IDC Perspective offers technology leaders a practical playbook and actionable advice to navigate the complex landscape of cross-functional leadership and collaboration. As organizations str ... Read More
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European Supply Chain Management Applications Forecast, 2024-2028
European Supply Chain Management Applications Forecast, 2024-2028 This IDC Market Forecast analyzes and sizes the European SCM applications market for the 2021-2023 period and forecasts market development between 2024 and 2028. The study segments the SCM applications market by functional market (thr ... Read More
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Worldwide Data Privacy Compliance Software Forecast, 2024-2028
Worldwide Data Privacy Compliance Software Forecast, 2024-2028 This IDC study discusses the drivers and dynamics that had an impact on the global enterprise legal management software market in 2023 and provides insight into future trends that may influence market demand over the 2024–2028 period."I ... Read More
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EMEA Telco Operations and Monetization Solution Forecast, 2024–2028
EMEA Telco Operations and Monetization Solution Forecast, 2024–2028 This IDC Market Forecast examines the EMEA telco operations and monetization solutions market. The industry's focus on customer experience and network APIs will serve as continued catalysts for this spending. In EMEA, high levels of ... Read More
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Japan Enterprises' IT Governance Challenges in Their Group Management, 2024
Japan Enterprises' IT Governance Challenges in Their Group Management, 2024 This IDC Perspective describes the state of "IT governance" that supports the progression of digital business (DB) and digital transformation (DX) among Japanese companies (tech buyers = end-user companies) that have multipl ... Read More
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European Network Consulting and Integrations Services Forecast, 2022–2028: After COVID-19 and the Supply Chain Crisis, Back to Normal and GenAI
European Network Consulting and Integrations Services Forecast, 2022–2028: After COVID-19 and the Supply Chain Crisis, Back to Normal and GenAI This IDC Market Forecast assesses the network consulting and integration services market in Europe in 2023 and forecasts market developments until 2028. Bas ... Read More
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Adopting New Technologies and Innovations into the Flow of Work
Adopting New Technologies and Innovations into the Flow of Work This IDC Perspective discusses strategies for integrating GenAI and other new technologies into organizations, focusing on managing the spectrum of employee acceptance from enthusiastic adopters to active dissenters. It emphasizes the i ... Read More
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ServiceNow Knowledge 2024: Presenting a Scalable Technical Case for Weaving AI-Assisted Processes Through IT and Beyond
ServiceNow Knowledge 2024: Presenting a Scalable Technical Case for Weaving AI-Assisted Processes Through IT and Beyond The IDC Market Perspective discusses ServiceNow's Knowledge 2024 conference, held in Las Vegas, that showcased ServiceNow's advancements in AI integration across various business d ... Read More
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Advantive Expands into B2B Digital Commerce with Pepperi Acquisition
Advantive Expands into B2B Digital Commerce with Pepperi Acquisition This IDC Market Note analyzes Advantive's recent acquisition of Pepperi, a digital commerce software provider focused on the B2B segment. "Advantive's acquisition of Pepperi deal underscores the significant growth potential of B2B ... Read More
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Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2019–2023
Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2019–2023 This IDC Market Perspective discusses the worldwide managed cloud services deal penetration in the IT outsourcing (ITO) services market for 2019–2023."The collective impact of changing customer needs ... Read More
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European IT Services Market Share, 2023: Services Market Remains Stable Despite Unrelenting Headwinds
European IT Services Market Share, 2023: Services Market Remains Stable Despite Unrelenting Headwinds This IDC Market Share examines how the market shares of Europe's largest IT services providers evolved in 2023. It also analyzes market developments and dynamics throughout the year."The European IT ... Read More
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New U.S. CHIPS and Science Act Initiatives Bring More Emphasis on Critical Areas of Semiconductor Supply Chain
New U.S. CHIPS and Science Act Initiatives Bring More Emphasis on Critical Areas of Semiconductor Supply Chain This IDC Market Note discusses the two critical initiatives announced by the Biden-Harris Administration regarding the advancement of the CHIPS and Science Act in the past month. "Overall, ... Read More
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IDC PlanScape: B2B Marketplaces for Manufacturers
IDC PlanScape: B2B Marketplaces for Manufacturers This IDC PlanScape highlights the growing importance of B2B marketplaces for manufacturers. It underscores their potential in streamlining the sales process and improving the buyer experience."B2B marketplaces are increasingly becoming essential comp ... Read More
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NTT DATA's Launch of Edge AI Platform for Industrial Use Cases
NTT DATA's Launch of Edge AI Platform for Industrial Use Cases This IDC Market Note highlights the launch of NTT DATA's Edge AI Platform designed for industrial IT/OT environments to enhance decision-making through better analytics by integrating disparate data systems. The platform, offered as a ma ... Read More
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IDC PeerScape: Practices for Planning and Optimizing Cybersecurity Team Structure
IDC PeerScape: Practices for Planning and Optimizing Cybersecurity Team Structure This IDC PeerScape offers guidance on how to approach cybersecurity team structure. Drawing on perspectives from enterprise cybersecurity across diverse sectors, it identifies best practices for managing team structure ... Read More
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Benetton Group's Journey Toward a Holistic Approach to Customer Experience
Benetton Group's Journey Toward a Holistic Approach to Customer Experience This IDC Perspective delves into Benetton Group's transformative journey in customer experience, highlighting its shift toward an omni-channel, seamless interaction model for customers and employees through POS technology har ... Read More
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Infoblox Leverages Domain Name System for Detection and Response and Threat Intelligence
Infoblox Leverages Domain Name System for Detection and Response and Threat Intelligence This IDC Market Perspective focuses on how Infoblox leverages the domain name system (DNS) to enhance cybersecurity through detection and response and threat intelligence. By utilizing DNS, Infoblox provides vis ... Read More
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Improving Experiential Value and Empathetic Customer Outcomes Through an Experience-Orchestrated Business
Improving Experiential Value and Empathetic Customer Outcomes Through an Experience-Orchestrated Business This IDC Perspective discusses how the experience-orchestrated (X-O) business framework can enable organizations to deliver value-based experiential outcomes for customers. Organizations are inc ... Read More
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IDC PeerScape: Peer Insights to Implement Edge Computing
IDC PeerScape: Peer Insights to Implement Edge Computing This IDC PeerScape discusses peer insights to implement edge computing."In the digital economy, latency can hamstring a company's ability to compete. Customers won't tolerate it, and employees find it demoralizing. Edge computing architectures ... Read More
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What Google's Newest Approach to Cookie Deprecation Means for Advertisers
What Google's Newest Approach to Cookie Deprecation Means for Advertisers This IDC Perspective discusses Google's newest approach to the deprecation of cookies. Google's recent decision to shift focus from deprecating third-party cookies to empowering user choice marks a significant turning point in ... Read More