Category: IT Services
IT Services market research reports by IDC
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Cybersecurity Metrics — A Data-Driven Framework for the Board of Directors, the C-Suite, and the CISO
Cybersecurity Metrics — A Data-Driven Framework for the Board of Directors, the C-Suite, and the CISO This IDC Perspective details a framework for cybersecurity metrics that enables effective data-driven leadership. Cybersecurity has grown up. Once the dominion of the hoodie-wearing basement dwelle ... Read More
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Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024
Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024 This IDC Market Perspective highlights SMBs' vulnerability to economic shifts and suggests strategies technology suppliers can offer to help SMBs build resilience, such as flexible technology solutions, leveraging automatio ... Read More
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Worldwide IT Operations Management Software Forecast, 2024–2028: Addressing the Chaos of Digital Operations
Worldwide IT Operations Management Software Forecast, 2024–2028: Addressing the Chaos of Digital Operations This IDC study provides the market size and forecast for the ITOM software market for 2023–2028, including cuts by geographic region as well as deployment model. It also provides commentary on ... Read More
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IDC FutureScape: Worldwide Sustainability/ESG 2025 Predictions
IDC FutureScape: Worldwide Sustainability/ESG 2025 Predictions This IDC FutureScape provides the top 10 sustainability/ESG predictions for 2025."IT has become a critical enabler for organizations moving from ESG compliance to the operationalization phase of sustainable transformation. But the IT foo ... Read More
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IEIT SYSTEMS Focuses on Full-Stack Innovation, Data, and Industry Collaboration
IEIT SYSTEMS Focuses on Full-Stack Innovation, Data, and Industry Collaboration This IDC Vendor Profile discusses IEIT SYSTEMS' focus on full-stack innovation, data, and industry collaboration. Rapid growth of AI use cases drives strong demand for new AI models and AI-infused applications. This puts ... Read More
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It's All About AI: How Lenovo Plans to Fast-Track AI Adoption in the Private Space
It's All About AI: How Lenovo Plans to Fast-Track AI Adoption in the Private Space This IDC Market Note highlights some of the major announcements related to datacenter IT infrastructure made at Lenovo's worldwide flagship event Tech World. This year's event took place in Seattle, U.S. simultaneousl ... Read More
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Türkiye IT Services Market Share, 2023: IT Services Market Remains Stable Despite Macroeconomic Challenges
Türkiye IT Services Market Share, 2023: IT Services Market Remains Stable Despite Macroeconomic Challenges This IDC Market Share study reviews the top 10 IT service providers in Türkiye. Market shares are derived from information collected from IT service providers, as well as from additional IDC pr ... Read More
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IDC FutureScape: Worldwide Small and Medium-Sized Business 2025 Predictions
IDC FutureScape: Worldwide Small and Medium-Sized Business 2025 Predictions This IDC study presents IDC's top 10 predictions for small and medium-sized businesses (SMBs) for 2025 and beyond. IDC defines small businesses as those with 1-99 employees and medium-sized businesses as those with 100-999 e ... Read More
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IDC FutureScape: Worldwide Media and Entertainment 2025 Predictions
IDC FutureScape: Worldwide Media and Entertainment 2025 Predictions This IDC study provides IDC's top 10 predictions for the media and entertainment industry for 2025 and beyond. "The media and entertainment industry has embraced modernization of production, distribution, and monetization for stream ... Read More
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IDC FutureScape: Worldwide Future of Industry Ecosystems 2025 Predictions
IDC FutureScape: Worldwide Future of Industry Ecosystems 2025 Predictions This IDC study provides IDC's 2025 top 10 predictions for future of industry ecosystems."For the next five years and beyond, we expect ecosystems to continue playing a critical, strategic role for organizations in every indust ... Read More
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IDC FutureScape: Worldwide CIO Agenda 2025 Predictions
IDC FutureScape: Worldwide CIO Agenda 2025 Predictions This IDC FutureScape explores the key forces that will shape the future of CIO leadership over the next several years. "These predictions highlight the significant shifts IT organizations will face, emphasizing the crucial role CIOs will play i ... Read More
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IDC FutureScape: Worldwide Services 2025 Predictions
IDC FutureScape: Worldwide Services 2025 Predictions This IDC study provides IDC's top 10 predictions for services for 2025 and beyond."AI and GenAI feature prominently across many of our services predictions, but buyers and strategic planners will also find it useful to review our predictions on co ... Read More
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The Impact of GenAI on the IT Partner Ecosystem in Latin America
The Impact of GenAI on the IT Partner Ecosystem in Latin America This IDC Perspective explores the transformative impact of GenAI on Latin America's IT partner ecosystem and highlights opportunities for innovation and strategic growth. It emphasizes the importance of training, certification, and str ... Read More
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IMTS 2024: An Exhibition of IT/OT Convergence and Industrial Ecosystems
IMTS 2024: An Exhibition of IT/OT Convergence and Industrial Ecosystems This IDC Market Note summarizes the International Manufacturing Technology Show (IMTS) held in Chicago, Illinois, September 9–14, 2024. The show has traditionally been focused exclusively on niche manufacturing operational techn ... Read More
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Modernizing Application Estates to Cloud Native: A View from EMEA
Modernizing Application Estates to Cloud Native: A View from EMEA This IDC Market Perspective provides a view on EMEA organizations' attitudes and efforts as they work to transition their application landscapes to cloud-native architectures. Under that lens, IDC identifies positioning, investment, a ... Read More
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Outsourcing the Management of Sovereign Clouds: What European IT Buyers Need to Know
Outsourcing the Management of Sovereign Clouds: What European IT Buyers Need to Know The IDC Perspective explores the rising demand for sovereign cloud solutions in Europe and the growing trend of outsourcing the management of these solutions to third-party service providers. It highlights the criti ... Read More
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From Transformation to Disruption: Leveraging Advanced Capabilities
From Transformation to Disruption: Leveraging Advanced Capabilities This IDC Perspective shows how CIOs are prioritizing acceleration and new capability development — including mobile and AI advancement — more than any other digital imperative. Future-facing CIOs are challenged at an unprecedented ... Read More
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Sustainability Remains a Key Goal for European CIOs Despite Economic Pressures
Sustainability Remains a Key Goal for European CIOs Despite Economic Pressures This IDC Market Perspective provides an update on how European CIOs are currently prioritizing their investments for the next two years. It emphasizes the fact that improving environmental sustainability of IT operations ... Read More
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Worldwide Wallet: Spend by Tech Provider Methodology, 2024
Worldwide Wallet: Spend by Tech Provider Methodology, 2024 This IDC Market Perspective provides a detailed description of IDC's Spend by Tech Provider methodology. It outlines the key inputs and approach to developing account-level technology spending estimates by vendor and explains the relationshi ... Read More
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Leadership for Security in IT Service Management and IT Asset Management
Leadership for Security in IT Service Management and IT Asset Management This IDC Perspective presents IT service management (ITSM) and IT asset management (ITAM) suggestions intended to help improve ITSM and ITAM support of cybersecurity while effectively managing changes, incidents, and problems t ... Read More
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Saudi Arabia IT Services Market Forecast, 2023–2028
Saudi Arabia IT Services Market Forecast, 2023–2028 This IDC Market Forecast presents a comprehensive analysis of Saudi Arabia's IT services market for the 2023–2028 period, exploring the market's key dynamics, opportunities, and challenges. It also provides a detailed analysis of spending across va ... Read More
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The Growing Use of Cloud in Utilities
The Growing Use of Cloud in Utilities This IDC Perspective examines results from IDC's August 2024 Industry TechPath Survey and highlights some of the trends and areas throughout utility organizations that are seeing increased investment and adoption of cloud technologies and applications. "Utilitie ... Read More
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Evaluating Enterprise Technical Health
Evaluating Enterprise Technical Health This IDC Perspective delves into strategies for improving technical health and managing technical debt. It highlights the importance of recognizing and quantifying debt and communicating the status of the overall enterprise in terms of technical health. By adop ... Read More
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GenAI's Impact on IDC's Services Markets
GenAI's Impact on IDC's Services Markets This IDC Market Perspective addresses the impacts of AI and GenAI on IDC's services markets, allowing service providers to understand the opportunities and challenges in delivering services in the current environment."AI and generative AI will have different ... Read More
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The Growth and Transformation of Global Business Services
The Growth and Transformation of Global Business Services This IDC Perspective explains why organizations consider moving from shared services to global business services (GBS). Shared services are typically centralized units that provide one or a handful of processes for an organization, while GBS ... Read More
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