Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Smart Policies for People-Centric European Cities and Communities: 2024 Update
Smart Policies for People-Centric European Cities and Communities: 2024 Update This IDC Perspective provides an overview of eight macro policy areas that European city and community leaders should consider integrating into their smart city policies to drive a people-centric approach to technological ... Read More
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European Services Market Forecast, 2023-2028
European Services Market Forecast, 2023-2028 This IDC Market Forecast provides an analysis of the services market in Central and Eastern Europe (CEE) and Western Europe (WE) in 2023 and forecasts expenditure through 2028. It is based on IDC's Semiannual Services Tracker, which was updated in April 2 ... Read More
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IDC PeerScape: Peer Insights for Cost Justification in Enterprise Architecture
IDC PeerScape: Peer Insights for Cost Justification in Enterprise Architecture This IDC PeerScape describes the way enterprise architects can defend projects with cost in mind. It explains, through the eyes of experienced leaders, how enterprise architects can move their organizations forward techno ... Read More
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NAB 2024 Insights and Observations
NAB 2024 Insights and Observations This IDC Perspective details NAB 2024 insights and observations. At NAB 2024, The International Trade Association for Broadcast and Media (IABM) presented an industry update. The key highlights included a focus on profitability, consolidation, and efficiency. To da ... Read More
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India Datacenter Vendor Profile: Sify
India Datacenter Vendor Profile: Sify This IDC Vendor Profile offers a glimpse into the portfolio of Sify Technologies (Sify), one of the leading ICT providers of digital infrastructure in India. It has a long history of services in India with over 20 years of datacenter operations in the market. Si ... Read More
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How Dell Technologies Is Operationalizing Its Sustainability Strategy to Create Business Value
How Dell Technologies Is Operationalizing Its Sustainability Strategy to Create Business Value This IDC Vendor Profile provides a detailed overview of Dell Technologies' environmental, social, and governance strategy within the context of IDC's ESG/sustainability framework. It examines three areas:T ... Read More
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Nacha Event Highlights U.S. Payment Trends
Nacha Event Highlights U.S. Payment Trends This IDC Perspective discusses some of the key takeaways from the Nacha event, which was held this year in Miami Beach. The Nacha event, "Smarter Faster Payments," highlighted key U.S. payment trends, including the slow but growing adoption of real-time set ... Read More
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Forces Affecting Retailers Call for Modernized Workforce Optimization and Task Automation
Forces Affecting Retailers Call for Modernized Workforce Optimization and Task Automation This IDC Perspective highlights the urgent need for technology strategies that attract and retain employees and that automate routine tasks to free up associates to provide better customer service. Retailers fa ... Read More
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Zycus Horizon 2024: AI Is the New UI
Zycus Horizon 2024: AI Is the New UI This IDC Market Note discusses Zycus Horizon 2024 that was held from May 15 to 17 in Miami, Florida. Zycus Horizon 2024 showcased its AI-driven advancements in spend management at its user conference, emphasizing the integration of its Merlin AI engine across its ... Read More
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Canadian Application Outsourcing Services Forecast, 2024–2028
Canadian Application Outsourcing Services Forecast, 2024–2028 This IDC study provides IDC's forecast for the Canadian application outsourcing services market for 2024–2028. "After a phenomenal year of market activity in 2022, the application outsourcing market witnessed a reduction in growth over 2 ... Read More
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European Data Replication and Protection Software Market Shares, 2023: End-User Investments Stabilize Amid Vendors' Consolidation and Security Pivots
European Data Replication and Protection Software Market Shares, 2023: End-User Investments Stabilize Amid Vendors' Consolidation and Security Pivots This IDC Market Share discusses trends and vendor dynamics in the data replication and protection software market in Europe."Cybersecurity, AI, and cl ... Read More
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Triple Hybrid Architecture by Accident
Triple Hybrid Architecture by Accident This IDC Market Perspective discusses the prevalent adoption of triple hybrid architecture across organizations, highlighting its emergence from poor governance and the resultant hybrid infrastructure, applications, and analytical data infrastructure. It unders ... Read More
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IDC PlanScape: Data Tech Debt
IDC PlanScape: Data Tech Debt This IDC PlanScape provides insights into how rogue data and data sprawl contribute to an organization's tech debt and the negative effect it can have on overall tech debt leverage. The intent is to provide tools and guidance to IT leaders as they strive to communicate ... Read More
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People-Centric Innovation in Cities and Communities: The Case of Leeuwarden Municipality
People-Centric Innovation in Cities and Communities: The Case of Leeuwarden Municipality This IDC Perspective analyzes the approach to technology innovation of the Leeuwarden municipality in the Netherlands' Friesland region. "Leeuwarden adopted a bottom-up approach to innovation that looks at the r ... Read More
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IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications
IDC PeerScape: Peer Insights to Adopt Experience-Orchestrated Applications This IDC PeerScape describes three practices to help organizations address these challenges, accelerating adoption and improving value realization for X-O applications."X-O applications can deliver a seamless experience, even ... Read More
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A Deeper Look at VOC 2.0 and Unstructured Data
A Deeper Look at VOC 2.0 and Unstructured Data This IDC Perspective highlights the potential improvements in VOC implementations, emphasizing the importance of real-time personalized customer experiences. VOC practitioners are encouraged to leverage unstructured data alongside structured data to gai ... Read More
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Skills for the AI/Generative AI Era in Latin America
Skills for the AI/Generative AI Era in Latin America This IDC Perspective explores the challenges and opportunities in Latin America’s workforce that is marked by skill shortages and AI’s transformative influence. It underscores the need for collaboration to develop clear AI strategies, invest in wo ... Read More
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KPIs and Metrics That Need to Be Assessed During Finance Transformation
KPIs and Metrics That Need to Be Assessed During Finance Transformation This IDC Perspective discusses KPIs and metrics that need to be assessed during finance transformation. It is more and more essential for BI tools and metrics/KPI dashboards to be implemented in the office of the CFO. BI tools ... Read More
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IDC PeerScape: Peer Insights for Deploying Container Data and Infrastructure Management Software
IDC PeerScape: Peer Insights for Deploying Container Data and Infrastructure Management Software This IDC PeerScape highlights the experiences that some organizations had while deploying container data and infrastructure management solutions and the knowledge they gained."To deploy critical applicat ... Read More
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IDC PeerScape: Practices to Improve Team Management in Centers of Excellence
IDC PeerScape: Practices to Improve Team Management in Centers of Excellence This IDC PeerScape explores several examples of how successful organizations developed centers of excellence that met or exceeded expectations and how they addressed the challenges surrounding COEs. It examines how each org ... Read More
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Siemens Realize LIVE and Automate 2024: An Industry Update on IT/OT Convergence
Siemens Realize LIVE and Automate 2024: An Industry Update on IT/OT Convergence This IDC Market Note discusses the trends revealed in industry events in May 2024. The events covered are Automate 2024 and Siemens Realize LIVE 2024. The trends highlight and validate trends previously identified by ID ... Read More
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Managing Hybrid Cloud: Considerations for European IT Buyers when Selecting Managed Service Providers
Managing Hybrid Cloud: Considerations for European IT Buyers when Selecting Managed Service Providers This IDC Perspective underscores the importance of selecting the right managed service partner to navigate the complexities of hybrid cloud management. It emphasizes the need for expertise, a unifie ... Read More
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European B2B Use Smartphone Forecast, 2023–2028
European B2B Use Smartphone Forecast, 2023–2028 This IDC Market Forecast presents a five-year forecast for Western European shipments of B2B smartphones by operating system, user type (consumer and commercial), and generation (4G, and 5G). It is part of IDC's ongoing research tracking mobile devices ... Read More
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IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel
IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel This IDC PeerScape looks at how leading hospitality and travel brands have successfully applied unified platform strategies to achieve business objectives while engaging and empowering ... Read More
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IDC PlanScape: NIS 2 Compliance Readiness
IDC PlanScape: NIS 2 Compliance Readiness This IDC PlanScape offers actionable tips on how enterprises can prepare for NIS 2 compliance and which steps they should be taking now to ensure they are as ready as possible to comply with NIS 2 when it takes full effect."NIS 2 represents much more than a ... Read More
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