Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Case Study: Problem Management Practice Improvements
Case Study: Problem Management Practice Improvements This IDC Perspective delves into enhancing problem management practices through strategic improvements in people, processes, and technology, aiming to boost technology performance and customer experience. It offers actionable recommendations such ... Read More
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Cyber-Recovery as a Service: Enhancing Cyber-Resiliency in a Scalable Fashion
Cyber-Recovery as a Service: Enhancing Cyber-Resiliency in a Scalable Fashion This IDC Perspective details the adoption rate of cyber-recovery as a service (CRaaS) as well as the benefits and challenges of adoption for Asia/Pacific (including Japan) (APJ) enterprises, examining the adoption from reg ... Read More
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India Case Study: Route Mobile Limited Modernization with AWS
India Case Study: Route Mobile Limited Modernization with AWS This IDC Perspective documents the initial stage of the modernization exercise undertaken by Route Mobile to become a versatile communications platform-as-a-service (CPaaS) provider operating from a modern cloud-based IT infrastructure. " ... Read More
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SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition
SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition This IDC Market Note analyzes SugarCRM's recent acquisition of sales-i. The acquisition focuses on integrating AI-enabled sales intelligence with sales automation, aimed at enabling manufacturers to capitalize on new revenue ... Read More
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CIO's Impact on Mergers and Acquisitions
CIO's Impact on Mergers and Acquisitions This IDC Perspective discusses CIOs' impact on M&A. Acquisitive companies are now looking at digital capabilities as enablers of operating leverage and recognizing emerging technologies as drivers of strategic acceleration and transformational investments ... Read More
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The Laser Market: Changing Landscapes
The Laser Market: Changing Landscapes Laser markets have faced considerable challenges over the past few years as factors such as the COVID-19 pandemic have accelerated market developments — for good or bad — in areas such as digitization, hybrid working, and the circular economy. Laser OEMs accepti ... Read More
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Worldwide Financial Applications Market Shares, 2023: Advanced Technology Reshapes Finance Competitive Landscape
Worldwide Financial Applications Market Shares, 2023: Advanced Technology Reshapes Finance Competitive Landscape This IDC study examines the evolving landscape of finance and accounting that is increasingly influenced by digital technologies. This transformation necessitates the adoption of these ... Read More
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Worldwide Virtual Client Computing Software Forecast, 2024–2028: Shifts in Spending Patterns Slow Forecast
Worldwide Virtual Client Computing Software Forecast, 2024–2028: Shifts in Spending Patterns Slow Forecast This IDC study presents a five-year forecast for the worldwide virtual client computing software market for 2024–2028."IDC forecasts strong growth in client virtualization over the next five ye ... Read More
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India Security Spending Forecast Update, 2023–2027
India Security Spending Forecast Update, 2023–2027 This IDC forecast details the 2023–2027 market size and growth rate for the India security market. "India has always been a high-growth market, with hardware spending historically on the rise. However, since the pandemic, this growth has slowed as m ... Read More
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Cloud Can Help Enterprises Be More Sustainable When Deploying AI and GenAI Workloads
Cloud Can Help Enterprises Be More Sustainable When Deploying AI and GenAI Workloads This IDC Market Perspective explores the increasing energy consumption of AI and GenAI workloads. It looks into the different ways that new adopters of these technologies can reduce energy consumption and reduce the ... Read More
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Financial Implications of Strategic Investments in Composable Commerce Technology: Rip and Replace or Embrace and Extend
Financial Implications of Strategic Investments in Composable Commerce Technology: Rip and Replace or Embrace and Extend This IDC Perspective explores the strategic and financial ramifications of adopting composable commerce technology, focusing on the decision between "rip and replace" or "embrace ... Read More
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Turning the Tide: Essential Strategies for FHIR-Based Interoperability in Electronic Prior Authorization for Providers
Turning the Tide: Essential Strategies for FHIR-Based Interoperability in Electronic Prior Authorization for Providers This IDC Perspective provides a road map for healthcare organizations to navigate implementing ePA solutions leveraging FHIR standards. Healthcare providers can achieve seamless dat ... Read More
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Quantum Benchmarking in the Era of Quantum Utility
Quantum Benchmarking in the Era of Quantum Utility This IDC Perspective provides insight into the current status of quantum computing benchmarking and how current benchmarking tools can be leveraged by enterprise end users interested in comparing the performance of today's quantum computing systems ... Read More
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Worldwide Virtual Client Computing Software Market Shares, 2023: Rapid Change Overtakes the Market
Worldwide Virtual Client Computing Software Market Shares, 2023: Rapid Change Overtakes the Market This IDC study discusses the virtual client computing software market, which grew to $7.9 billion in 2023, with Microsoft, Cloud Software Group, and Amazon capturing 75% of the market. New market entra ... Read More
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The Impact of Sovereign Cloud on Enterprise IT
The Impact of Sovereign Cloud on Enterprise IT This IDC Market Perspective looks at the evolution of the cloud market as it now more broadly considers sovereignty. Organizations are increasingly looking at the potential benefits of sovereign cloud beyond compliance to encompass cybersecurity and sup ... Read More
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Sustainable Software Engineering: A Mandate for Every Organization
Sustainable Software Engineering: A Mandate for Every Organization This IDC Perspective explores sustainable software engineering (SSE) and how organizations can elevate and implement SSE practices. SSE is emerging as a crucial discipline, emphasizing energy efficiency and environmental sustainabili ... Read More
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Key Takeaways and Announcements from the RSA Conference for DevSecOps and Software Supply Chain Security
Key Takeaways and Announcements from the RSA Conference for DevSecOps and Software Supply Chain Security This IDC Market Note provides key insights into the proceedings at RSA Conference 2024. The RSA Conference 2024 highlighted the evolving landscape of DevSecOps and software supply chain security. ... Read More
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Worldwide IT Education and Training Services Forecast, 2024–2028
Worldwide IT Education and Training Services Forecast, 2024–2028 This IDC study is an update to the worldwide IT education and training services forecast for the 2024–2028 period. It includes analysis of the regional drivers of IT education growth and delivery modalities, highlighting a number of t ... Read More
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Evaluating the Costs and ROI of Edge Computing
Evaluating the Costs and ROI of Edge Computing This IDC Perspective outlines the various methods for provisioning IT service at the edge and presents strategies to understand the business value of edge investments. More and more companies are embracing edge computing, citing benefits that include fa ... Read More
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The Professional Services Opportunity in Enterprise Intelligence Architecture
The Professional Services Opportunity in Enterprise Intelligence Architecture This IDC Market Perspective highlights the role of professional services providers in bringing the four planes of enterprise intelligence architecture to life. This document discusses findings from IDC's 2024 Enterprise In ... Read More
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Legacy Technology: Impeding Business' Ability to Compete Effectively in the Digital World
Legacy Technology: Impeding Business' Ability to Compete Effectively in the Digital World This IDC Perspective outlines the legacy aspects holding organizations back while helping outline a pathway toward a great future in the digital world. The digital world requires organizations to pivot quickly, ... Read More
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What is Black and White and Designed for Security? Meeting ROOMZ Solution
What is Black and White and Designed for Security? Meeting ROOMZ Solution This IDC Perspective highlights the evolution of meeting room solutions, focusing on the shift toward real-time management and predictive capabilities. ROOMZ, a Swiss company, stands out with its unique, sustainable e-ink tech ... Read More
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ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa
ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa This IDC Market Note delves into the significant announcements and discussions that took place at ServiceNow's recent Knowledge 2024 summit, with a focus on the likely impact on organizations in the Middle East ... Read More
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Building Digital Sovereignty into the Cloud Buyer Conversation
Building Digital Sovereignty into the Cloud Buyer Conversation This IDC Market Perspective considers the shifts in cloud buyer conversations that vendors are likely to have around digital sovereignty. It draws upon data leveraged in IDC's quarterly Cloud Pulse Surveys which take the pulse of cloud b ... Read More
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Generative AI in Finance: What Is It and How Can It Be Applied?
Generative AI in Finance: What Is It and How Can It Be Applied? This IDC Perspective explores the application of generative AI in the office of the CFO, emphasizing the importance of understanding the various types of AI, their risks, and limitations. It highlights the potential of generative AI to ... Read More
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