Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Is Synthetic Data Becoming a Reality for the Life Sciences Industry?
Is Synthetic Data Becoming a Reality for the Life Sciences Industry? This IDC Perspective reviews the growing importance of synthetic data, examines the strengths and the challenges posed by the use of SD, discusses the key players, and provides guidance to tech buyers on the use of SD."The real an ... Read More
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The Criticality of Engineering Data in the Operations Digital Thread
The Criticality of Engineering Data in the Operations Digital Thread This IDC Perspective explores the importance of engineering data and operations data exchange across both roles. As enterprises move to expand the use of AI and advanced analytics capabilities supporting digital twins, a cross-fun ... Read More
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AI Transformation Is Driving Digital Business
AI Transformation Is Driving Digital Business This IDC Perspective underscores the critical role of artificial intelligence (AI) in optimizing operational processes and pioneering new revenue models. Artificial intelligence is pivotal in driving digital business transformation with leaders integrati ... Read More
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Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth
Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth This IDC study provides 2023 vendor share analysis for the worldwide software change, configuration, and process management ... Read More
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Voice of the Customer — A Look at Metrics and KPIs
Voice of the Customer — A Look at Metrics and KPIs This IDC Perspective provides insights into selection and application of metrics for a VOC program. Voice of the customer programs are evolving beyond traditional surveys to include indirect and inferred feedback, utilizing a variety of metrics like ... Read More
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CFOs Playing the Revenue Game: Understanding How CFOs Can Drive Revenue
CFOs Playing the Revenue Game: Understanding How CFOs Can Drive Revenue This IDC Perspective emphasizes the shift in CFO roles from traditional cost management to strategic revenue growth facilitation. It highlights the importance of adopting modern business intelligence and analytics, strategic fin ... Read More
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How Can Marketers Leverage the Next Era of X-O Applications
How Can Marketers Leverage the Next Era of X-O Applications This IDC Perspective delves into what is an experience-orchestrated business (X-OB), what is the value proposition for marketers, and how they can leverage X-O applications as a competitive differentiator."Marketers should seize the opportu ... Read More
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The Importance of Mobility for Operational Decision-Making
The Importance of Mobility for Operational Decision-Making This IDC Perspective focuses on the use of mobile technology for operations. Mobile usage has grown steadily over recent years in companies with advanced operational processes. The reason for this continued expansion becomes evident when vie ... Read More
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Worldwide IT Leasing and Financing Forecast, 2024–2028: Risk Management Strategies Accompany AI Everywhere in Outlook for Top 25 Countries
Worldwide IT Leasing and Financing Forecast, 2024–2028: Risk Management Strategies Accompany AI Everywhere in Outlook for Top 25 Countries This IDC study provides guidance and revised forecasts for IT leasing, financing, and flexible consumption providers as they navigate the next stages of digital ... Read More
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Digital Infrastructure Trends and Strategies: End-User Preferences in India
Digital Infrastructure Trends and Strategies: End-User Preferences in India This IDC Market Perspective discusses the importance of digital infrastructure and its emerging trends in India. The document further details the key spending priorities of enterprises and the preferred deployment locations ... Read More
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European Frontline Digitization: Closing the Opportunity Gap
European Frontline Digitization: Closing the Opportunity Gap This IDC Market Perspective highlights three essential steps for successfully approaching the underserved European frontline worker market segment."European frontline digitization presents a $200 million opportunity gap for technology supp ... Read More
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SAP Sapphire Barcelona 2024: Making the Case for Business AI
SAP Sapphire Barcelona 2024: Making the Case for Business AI This IDC Market Note digests news and insights from the recent SAP Sapphire Barcelona 2024, which IDC attended. The document looks at learnings related to AI, ERP, business personas, and sustainability. Furthermore, IDC offers advice to SA ... Read More
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Worldwide Data Replication and Protection Software Market Shares, 2023: Continued Strength
Worldwide Data Replication and Protection Software Market Shares, 2023: Continued Strength This IDC study details the market share results for the worldwide data replication and protection software market in 2023. The data replication and protection software market grew 7.1% in 2023, with its growth ... Read More
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Innovation Road Map: Government Agencies’ Digital Policy for Emerging Tech in Asia/Pacific
Innovation Road Map: Government Agencies’ Digital Policy for Emerging Tech in Asia/Pacific This IDC Perspective examines the urgent need for robust AI and generative AI (GenAI) policies in Asia/Pacific (excluding Japan and China) (APEJC) government agencies. It highlights how these agencies are navi ... Read More
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The ESG Partner Ecosystem: How Are Partnerships Enabling Sustainable Transformation?
The ESG Partner Ecosystem: How Are Partnerships Enabling Sustainable Transformation? This IDC Perspective discusses how partnerships in the environmental, social, and governance (ESG) partner ecosystem are enabling sustainable transformation. ESG professional services firms are increasingly collabor ... Read More
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Japan IT Services Forecast by Vertical Segment, 2024–2028
Japan IT Services Forecast by Vertical Segment, 2024–2028 This IDC Market Forecast covers the overview and trends of the Japan IT services market. It analyzes user companies by 18 industry segments (subcategories), as well as IT services spending by 6 industry segments (main categories), and 3 servi ... Read More
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Mars International Offers Essential Services to OEMs, Dealers, and Lessors
Mars International Offers Essential Services to OEMs, Dealers, and Lessors This IDC Vendor Profile provides an overview of Mars, a remarketer of off-lease and repossessed office equipment. During IDC's recent tour of the metro New York City area to visit with major copy/print OEMs, we had the oppor ... Read More
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Dell's AI Factory Strategy Includes Circularity Business Models as a Cornerstone
Dell's AI Factory Strategy Includes Circularity Business Models as a Cornerstone This IDC Market Note focuses on Dell Technology's execution at the intersection of AI and circular economy including the Dell APEX flexible consumption model underpinnings of the Dell AI Factory AI as-a-service (AIaaS) ... Read More
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Worldwide Managed Edge Services Forecast, 2024–2028
Worldwide Managed Edge Services Forecast, 2024–2028 This IDC study provides a worldwide forecast for managed edge services covering the 2024–2028 period. The managed edge services market is nascent with service providers accelerating effort to monetize edge infrastructure across all deployment model ... Read More
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Why Haven't We Achieved Full Process Automation?
Why Haven't We Achieved Full Process Automation? This IDC Perspective looks at full process automation. Supply chains have long sought advancements in automation and optimization. While technologies have gotten us closer to realizing the vision, many still lag. Addressing internal roadblocks, ensuri ... Read More
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The One-Stop Shop Versus Focused Solutions: How Many Platforms Is Too Many?
The One-Stop Shop Versus Focused Solutions: How Many Platforms Is Too Many? This IDC Perspective looks at one-stop shop versus focused solutions. It is clear that composability and, more specifically, the advent of niche/expert technology vendors offer significant opportunity to tailor-make solution ... Read More
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IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel
IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel This IDC PlanScape addresses how loyalty solutions must hinge upon hyper-personalization, leveraging omni-channel strategies along with guest data platforms, real-time analytics, and AI to ensure that every opportunity for guest en ... Read More
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EMEA Digital Regulations and Policies Radar — 2024 Update
EMEA Digital Regulations and Policies Radar — 2024 Update This 2024 update of IDC’s EMEA Digital Regulations and Policies Radar provides a comprehensive overview of the evolving regulatory landscape across Europe, the Middle East, and Africa, focusing on key areas including ESG, data and AI, digital ... Read More
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IDC MaturityScape: Aftermarket Service Transformation 1.0
IDC MaturityScape: Aftermarket Service Transformation 1.0 This IDC study delves into the evolution of aftermarket service transformation, detailing five maturity stages from a completely ad hoc approach with disjointed and manual processes to optimized and autonomous experiences that lead to prescri ... Read More
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Top Retail Generative AI Use Cases
Top Retail Generative AI Use Cases This IDC Perspective discusses the top retail generative AI (GenAI) use cases. Over 63.8% of retailers are investing in generative AI, focusing on use cases like natural language understanding and content generation despite facing challenges such as IT complexity a ... Read More
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