Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Worldwide Data Replication and Protection Software Market Shares, 2023: Continued Strength
Worldwide Data Replication and Protection Software Market Shares, 2023: Continued Strength This IDC study details the market share results for the worldwide data replication and protection software market in 2023. The data replication and protection software market grew 7.1% in 2023, with its growth ... Read More
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Innovation Road Map: Government Agencies’ Digital Policy for Emerging Tech in Asia/Pacific
Innovation Road Map: Government Agencies’ Digital Policy for Emerging Tech in Asia/Pacific This IDC Perspective examines the urgent need for robust AI and generative AI (GenAI) policies in Asia/Pacific (excluding Japan and China) (APEJC) government agencies. It highlights how these agencies are navi ... Read More
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The ESG Partner Ecosystem: How Are Partnerships Enabling Sustainable Transformation?
The ESG Partner Ecosystem: How Are Partnerships Enabling Sustainable Transformation? This IDC Perspective discusses how partnerships in the environmental, social, and governance (ESG) partner ecosystem are enabling sustainable transformation. ESG professional services firms are increasingly collabor ... Read More
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Japan IT Services Forecast by Vertical Segment, 2024–2028
Japan IT Services Forecast by Vertical Segment, 2024–2028 This IDC Market Forecast covers the overview and trends of the Japan IT services market. It analyzes user companies by 18 industry segments (subcategories), as well as IT services spending by 6 industry segments (main categories), and 3 servi ... Read More
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Mars International Offers Essential Services to OEMs, Dealers, and Lessors
Mars International Offers Essential Services to OEMs, Dealers, and Lessors This IDC Vendor Profile provides an overview of Mars, a remarketer of off-lease and repossessed office equipment. During IDC's recent tour of the metro New York City area to visit with major copy/print OEMs, we had the oppor ... Read More
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Dell's AI Factory Strategy Includes Circularity Business Models as a Cornerstone
Dell's AI Factory Strategy Includes Circularity Business Models as a Cornerstone This IDC Market Note focuses on Dell Technology's execution at the intersection of AI and circular economy including the Dell APEX flexible consumption model underpinnings of the Dell AI Factory AI as-a-service (AIaaS) ... Read More
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Worldwide Managed Edge Services Forecast, 2024–2028
Worldwide Managed Edge Services Forecast, 2024–2028 This IDC study provides a worldwide forecast for managed edge services covering the 2024–2028 period. The managed edge services market is nascent with service providers accelerating effort to monetize edge infrastructure across all deployment model ... Read More
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Why Haven't We Achieved Full Process Automation?
Why Haven't We Achieved Full Process Automation? This IDC Perspective looks at full process automation. Supply chains have long sought advancements in automation and optimization. While technologies have gotten us closer to realizing the vision, many still lag. Addressing internal roadblocks, ensuri ... Read More
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The One-Stop Shop Versus Focused Solutions: How Many Platforms Is Too Many?
The One-Stop Shop Versus Focused Solutions: How Many Platforms Is Too Many? This IDC Perspective looks at one-stop shop versus focused solutions. It is clear that composability and, more specifically, the advent of niche/expert technology vendors offer significant opportunity to tailor-make solution ... Read More
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IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel
IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel This IDC PlanScape addresses how loyalty solutions must hinge upon hyper-personalization, leveraging omni-channel strategies along with guest data platforms, real-time analytics, and AI to ensure that every opportunity for guest en ... Read More
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EMEA Digital Regulations and Policies Radar — 2024 Update
EMEA Digital Regulations and Policies Radar — 2024 Update This 2024 update of IDC’s EMEA Digital Regulations and Policies Radar provides a comprehensive overview of the evolving regulatory landscape across Europe, the Middle East, and Africa, focusing on key areas including ESG, data and AI, digital ... Read More
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IDC MaturityScape: Aftermarket Service Transformation 1.0
IDC MaturityScape: Aftermarket Service Transformation 1.0 This IDC study delves into the evolution of aftermarket service transformation, detailing five maturity stages from a completely ad hoc approach with disjointed and manual processes to optimized and autonomous experiences that lead to prescri ... Read More
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Top Retail Generative AI Use Cases
Top Retail Generative AI Use Cases This IDC Perspective discusses the top retail generative AI (GenAI) use cases. Over 63.8% of retailers are investing in generative AI, focusing on use cases like natural language understanding and content generation despite facing challenges such as IT complexity a ... Read More
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Digital Infrastructure for the Modern Enterprise: AXA Hong Kong and Macau’s Transformation Journey
Digital Infrastructure for the Modern Enterprise: AXA Hong Kong and Macau’s Transformation Journey This IDC Perspective covers the digital infrastructure modernization journey undertaken by AXA Hong Kong and Macau as it sought to build an infrastructure foundation that could support its vision of "C ... Read More
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IDC PlanScape: Analysis of Computer Vision Implementation in Automated and Self-Checkout Stores
IDC PlanScape: Analysis of Computer Vision Implementation in Automated and Self-Checkout Stores This IDC PlanScape report highlights the transformative impact of computer vision technology on the retail sector in Asia/Pacific, particularly in enhancing automated and self-checkout stores. It undersco ... Read More
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Payments as a Service and Embedded Finance Trends in Asia: Creating New Value from New Models
Payments as a Service and Embedded Finance Trends in Asia: Creating New Value from New Models This IDC report looks at prominent developments within the payments-as-a-service (PaaS) space in Asia/Pacific and how global developments may affect this rapidly growing space. The PaaS movement brings inte ... Read More
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Case Study: Problem Management Practice Improvements
Case Study: Problem Management Practice Improvements This IDC Perspective delves into enhancing problem management practices through strategic improvements in people, processes, and technology, aiming to boost technology performance and customer experience. It offers actionable recommendations such ... Read More
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Cyber-Recovery as a Service: Enhancing Cyber-Resiliency in a Scalable Fashion
Cyber-Recovery as a Service: Enhancing Cyber-Resiliency in a Scalable Fashion This IDC Perspective details the adoption rate of cyber-recovery as a service (CRaaS) as well as the benefits and challenges of adoption for Asia/Pacific (including Japan) (APJ) enterprises, examining the adoption from reg ... Read More
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India Case Study: Route Mobile Limited Modernization with AWS
India Case Study: Route Mobile Limited Modernization with AWS This IDC Perspective documents the initial stage of the modernization exercise undertaken by Route Mobile to become a versatile communications platform-as-a-service (CPaaS) provider operating from a modern cloud-based IT infrastructure. " ... Read More
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SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition
SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition This IDC Market Note analyzes SugarCRM's recent acquisition of sales-i. The acquisition focuses on integrating AI-enabled sales intelligence with sales automation, aimed at enabling manufacturers to capitalize on new revenue ... Read More
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CIO's Impact on Mergers and Acquisitions
CIO's Impact on Mergers and Acquisitions This IDC Perspective discusses CIOs' impact on M&A. Acquisitive companies are now looking at digital capabilities as enablers of operating leverage and recognizing emerging technologies as drivers of strategic acceleration and transformational investments ... Read More
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The Laser Market: Changing Landscapes
The Laser Market: Changing Landscapes Laser markets have faced considerable challenges over the past few years as factors such as the COVID-19 pandemic have accelerated market developments — for good or bad — in areas such as digitization, hybrid working, and the circular economy. Laser OEMs accepti ... Read More
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Worldwide Financial Applications Market Shares, 2023: Advanced Technology Reshapes Finance Competitive Landscape
Worldwide Financial Applications Market Shares, 2023: Advanced Technology Reshapes Finance Competitive Landscape This IDC study examines the evolving landscape of finance and accounting that is increasingly influenced by digital technologies. This transformation necessitates the adoption of these ... Read More
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Worldwide Virtual Client Computing Software Forecast, 2024–2028: Shifts in Spending Patterns Slow Forecast
Worldwide Virtual Client Computing Software Forecast, 2024–2028: Shifts in Spending Patterns Slow Forecast This IDC study presents a five-year forecast for the worldwide virtual client computing software market for 2024–2028."IDC forecasts strong growth in client virtualization over the next five ye ... Read More
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India Security Spending Forecast Update, 2023–2027
India Security Spending Forecast Update, 2023–2027 This IDC forecast details the 2023–2027 market size and growth rate for the India security market. "India has always been a high-growth market, with hardware spending historically on the rise. However, since the pandemic, this growth has slowed as m ... Read More
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