Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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IDC PlanScape: Unlocking IT Value in M&A Deals
This IDC PlanScape presents a comprehensive guide for CIOs to unlock IT value in M&A deals. It enables organizations to maximize synergies, reduce risks, and drive successful integrations through strategic IT leadership and effective integration practices. However, the current context also bring ... Read More
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IDC PlanScape: Healthcare Data Platforms for Providers
This IDC PlanScape serves as a guide for senior IT leaders and professionals within healthcare provider organizations on healthcare data platform technology initiatives. It aims to empower CIOs and their direct reports, senior IT directors, IT architects, and IT buyers across various business areas ... Read More
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Introducing IDC's Worldwide Education and EdTech Digital Strategies Program: A Fresh Global Analysis of Technology Investments and Outcomes in K–12 and Higher Education
This IDC Perspective provides an introduction to IDC's Worldwide Education and EdTech Digital Strategies Program. It offers a comprehensive analysis of technology investments and outcomes in K–12 and higher education. This document highlights how institutions are leveraging emerging technologies lik ... Read More
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Utilities Digital Strategies to Succeed in the Energy Transition
This IDC Perspective explores digital strategies for utilities to succeed in the energy transition. This document examines investments in three key areas: operations, clean energy, and customer engagement. The utilities industry will need to continue to invest in digital strategies to reduce their r ... Read More
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India Security Spending Forecast, 2025–2028
This IDC Forecast details the 2023–2028 market size and growth rate of India's security spending "The pressing need for India organizations to address the complex threat landscape and mitigate risk is expected to drive double-digit growth in India security spending over the next five years," says Ne ... Read More
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Sharp Europe Connects the Dots to Accelerate IT Services Business Growth
This IDC Vendor Profile summarizes Sharp's European IT services journey to date and its plans for continued growth, strengthened by its acquisitions and partnerships, and in support of customers as they transition into digital businesses. ... Read More
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How AI Is Transforming IT Service Management
This IDC Perspective discusses how AI is transforming IT service management (ITSM). Available features incorporating AI in ITSM can offer faster and more consistent services, improve efficiency, and allow humans to focus on more sensitive or advanced work. These new technology developments are shift ... Read More
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IT Asset Disposition and Circular Economy Vendor Profile: Apto Solutions
This IDC Vendor Profile offers an overview of a key player in IT asset disposition and circular economy services. Apto Solutions specializes in serving the complex ITAD needs of large enterprises, including comprehensive asset recovery, secure data destruction, ESG stewardship, and fair market value ... Read More
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Fortifying the Healthcare Sector in Asia/Pacific: The Essential Role of AI in Cybersecurity
This IDC Perspective highlights the need for healthcare organizations in Asia/Pacific to secure themselves against highly complex, AI-enabled cyberattacks that target an ever-expanding attack surface. The report discusses regional healthcare organizations’ challenges and priorities, governments’ upd ... Read More
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Building Management Systems and Facility Management Firms Increasingly Intertwined in the Post-COVID-19 Workplace
This IDC Market Perspective discusses building management systems (BMS) and facility management (FM) firms being increasingly intertwined in the post-COVID-19 workplace. Building management systems and facility management applications have had similar paths in both the COVID-19 and post-COVID-19 env ... Read More
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Modern Incidents Require Modern Data Mining
This IDC Perspective explains how data mining plays an essential role in optimizing the incident response process. The increasing sophistication of cyberthreats necessitates modern data mining tools for effective incident response. Traditional manual processes are inadequate, leading to delays and h ... Read More
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Channel Partner Business Model Evolution in Sub-Saharan Africa, 2025
This IDC Market Perspective — one of a series of IT services research program reports on channel partner–related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments in the channel partner ecosystem in Sub-Saharan Africa. It evaluates curre ... Read More
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Asia/Pacific Regulatory Pulse: Upcoming Financial Services Institution Regulations, Expected Impacts, and Complexity
This report provides an overview of the most impactful regulations that will affect banks, insurers, and capital markets players in the Asia/Pacific region and advice on how ecosystem players can best manage the constant waves of change in regulations. Cutting through the complex and diverse regulat ... Read More
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The Importance of IT/Operational Technology Security Convergence
This IDC Perspective examines the importance of IT/operational technology (OT) security convergence in the utilities sector. Utility energy infrastructure is currently one of the most targeted and vulnerable set of assets in terms of security threats globally. IT and OT security is crucial in today' ... Read More
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What Is Work Today — And When Will We Stop Needing Humans to Do It?
This IDC Perspective explores the implications of agentic AI in the workforce, highlighting its potential to revolutionize business operations while raising concerns about job displacement. It discusses the balance between AI augmentation and human roles, presenting various scenarios of workforce im ... Read More
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Digital Advertising Market Review, 2025
This IDC Perspective on the digital advertising market provides a comprehensive analysis of digital advertising spend. It highlights the rapid growth of mobile in-app, connected television (CTV), and digital out-of-home (DOOH) advertising, driven by technological advancements like AI. IDC's custom s ... Read More
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A View from NRF 2025: Is AI Part of Retail?
This IDC Perspective examines NRF 2025, a key retail event of the year from the view of artificial intelligence (AI) and advancements in AI. NRF 2025 brought forth almost 40,000 attendees and thousands of companies and organizations as part of the largest retail event worldwide with an enormous inte ... Read More
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NRF 2025 Supply Chain Top Takeaways
This IDC Perspective analyzes the proceedings at the NRF 2025 Supply Chain conference and highlights the pervasive role of AI, particularly GenAI and agentic AI, in optimizing retail supply chains, improving decision-making, and better serving the end consumer. Key takeaways include the integration ... Read More
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Combine Growth and Cost Takeout Strategies to Reinvent the Payer Commercial/Employer Market
The IDC Perspective discusses the commercial market bringing payers conflicting priorities. Providing employer groups with the custom plans they demand while efficiently managing that data throughout their many siloed operational systems proves challenging for payers."Using a 'cost takeout' methodol ... Read More
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Highlights of the Consumer Market Model: Total Consumer Spending on Digital Goods and Services
This IDC Market Perspective highlights data found in the 2H24 release of the Consumer Market Model (CMM). Specifically, it highlights total consumer spending on digital goods and services across 22 consumer online activities and 8 peer-to-peer (P2P) or sharing economy segments, presenting expected 2 ... Read More
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GreenBiz 2025 and What It Means for Sustainability Services, an Uncertain Market
This IDC Perspective discusses about GreenBiz 2025 and what it means for sustainability services. GreenBiz 2025 highlighted the latest trends and innovations in sustainable business practices, emphasizing decarbonization, supply chain management, and the importance of transparency in disclosure and ... Read More
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The Digital Operational Resilience Act: What Does It Mean for Asia/Pacific Financial Institutions?
This IDC Perspective examines the Digital Operational Resilience Act (DORA) and its implications for Asia/Pacific FIs as they navigate evolving regulatory landscapes. Although DORA is a European Union (EU)–specific regulation, its principles are influencing Asia/Pacific regulators, particularly in I ... Read More
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Value Creation Opportunities in Multi-Step B2B Sales via Digital Commerce
This IDC Perspective analyzes multi-step B2B sales, highlighting the rapidly evolving landscape of complex distribution networks, value-added resellers, and partner relationships. This document explores the key trends driving transformation as well as value creation opportunities in multi-step B2B s ... Read More
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Special Award for Digital Innovation Winner Profile: Gamuda Berhad
This IDC Perspective discusses the nomination details of the Special Award for Digital Innovation winner — Gamuda — from the IDC Future Enterprise Awards 2024 in Asia/Pacific, highlighting how advanced digital technologies such as generative AI (GenAI) and analytics can impact organizations moving f ... Read More
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Japan Public IT Cloud Services Forecast, 2025–2029
This IDC study summarizes the qualitative and quantitative analysis of the Japan public cloud services market based on information collected by the end of January 2025.Public cloud services have become widespread in the Japan market, and their uses are expanding from improving IT/operational efficie ... Read More
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