Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between
Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between This IDC Perspective discusses the NRF Protect 2024 conference held in June, which highlighted escalating retail security threats from growing loss and fraud threats to supply chain vulnerabiliti ... Read More
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Japan IT Infrastructure Forecast, 2024–2028
Japan IT Infrastructure Forecast, 2024–2028 This IDC research report provides market forecasts across the Japan IT infrastructure-related hardware, software, and service markets. Specifically, the scope of coverage includes enterprise infrastructure (servers and enterprise storage systems), Ethernet ... Read More
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Japan System and Service Management Software Forecast, 2024–2028
Japan System and Service Management Software Forecast, 2024–2028 This research report summarizes the qualitative and quantitative analysis of the domestic system/service management software market based on information collected by mid-May 2024. This research report covers three functional market seg ... Read More
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Japan Digital Business Professional Services Forecast, 2024–2028
Japan Digital Business Professional Services Forecast, 2024–2028 This IDC Market Forecast summarizes the performance of the domestic digital business (DB) professional services market in 2023 and market forecasts for 2024 to 2028 by service segment consisting of two areas: business services and IT s ... Read More
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Japan Sustainability and ESG Services Forecast, 2024–2028
Japan Sustainability and ESG Services Forecast, 2024–2028 This IDC Market Forecast analyzes the overview and trends of the Japan sustainability and environmental, social, and governance (ESG) services market, which is an extract of IT services from the services market defined by IDC, and summarizes ... Read More
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The CIO and Leading Technology Roles in EMEA: Developing Into Business Leaders
The CIO and Leading Technology Roles in EMEA: Developing Into Business Leaders This IDC Perspective examines the evolving nature of the technology C-suite across EMEA organizations, from the evolution of the role of the CIO to the emergence of new roles such as the Chief AI Officer. It also provides ... Read More
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Cognizant Bolsters Its Engineering Services Practice by Acquiring Belcan
Cognizant Bolsters Its Engineering Services Practice by Acquiring Belcan This IDC Market Note discusses Cognizant's acquisition of Belcan LLC, aiming to bolster the company's engineering services, particularly in aerospace and defense, leveraging Belcan's expertise and customer base in the United St ... Read More
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Worldwide Enterprise Intelligence Services Forecast, 2024–2028
Worldwide Enterprise Intelligence Services Forecast, 2024–2028 This IDC study presents IDC's spending forecast and historical sizing for the worldwide enterprise intelligence services market by primary services markets ranging from 2019 to 2028. A range of forecast assumptions are factored in. This ... Read More
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Bridging the Value Gap: Navigating Client Expectations in Sustainability Professional Services
Bridging the Value Gap: Navigating Client Expectations in Sustainability Professional Services This IDC Market Note explores the sustainability services market, emphasizing the importance of understanding client expectations and the value gap in professional services across regions and sectors. It h ... Read More
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Worldwide Intelligent CloudOps Software Forecast, 2024–2028
Worldwide Intelligent CloudOps Software Forecast, 2024–2028 This IDC study presents a five-year forecast (2024–2028) for the worldwide intelligent CloudOps software market. Growth in this market represents a five-year CAGR of 16.7%, based on "as reported" revenue in the U.S. dollar current currency. ... Read More
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Canadian Infrastructure Outsourcing Services Forecast, 2024-2028
Canadian Infrastructure Outsourcing Services Forecast, 2024-2028 This IDC study provides IDC's forecast for the Canadian infrastructure outsourcing services market for 2024–2028. It is an update of the previous forecast published in Canadian Infrastructure Outsourcing Services Forecast, 2023–2027 ( ... Read More
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Broadcom Mainframe AR Forum from a Security Perspective: There Is No Think, Just Know and Do
Broadcom Mainframe AR Forum from a Security Perspective: There Is No Think, Just Know and Do This IDC Market Perspective discusses Broadcom's first mainframe software technology analyst conference in Boston, Massachusetts, from June 4 to –6. Key themes included modernizing mainframe software offerin ... Read More
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The Critical Role of Governments in EU Cyber-Resilience
The Critical Role of Governments in EU Cyber-Resilience The IDC Perspective highlights the escalating cybersecurity threats in the EU, emphasizing the critical role of governments in enhancing cyber-resilience. It discusses the shift from the traditional perimeter defense to a broader focus on natio ... Read More
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Is Synthetic Data Becoming a Reality for the Life Sciences Industry?
Is Synthetic Data Becoming a Reality for the Life Sciences Industry? This IDC Perspective reviews the growing importance of synthetic data, examines the strengths and the challenges posed by the use of SD, discusses the key players, and provides guidance to tech buyers on the use of SD."The real an ... Read More
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The Criticality of Engineering Data in the Operations Digital Thread
The Criticality of Engineering Data in the Operations Digital Thread This IDC Perspective explores the importance of engineering data and operations data exchange across both roles. As enterprises move to expand the use of AI and advanced analytics capabilities supporting digital twins, a cross-fun ... Read More
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AI Transformation Is Driving Digital Business
AI Transformation Is Driving Digital Business This IDC Perspective underscores the critical role of artificial intelligence (AI) in optimizing operational processes and pioneering new revenue models. Artificial intelligence is pivotal in driving digital business transformation with leaders integrati ... Read More
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Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth
Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth This IDC study provides 2023 vendor share analysis for the worldwide software change, configuration, and process management ... Read More
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Voice of the Customer — A Look at Metrics and KPIs
Voice of the Customer — A Look at Metrics and KPIs This IDC Perspective provides insights into selection and application of metrics for a VOC program. Voice of the customer programs are evolving beyond traditional surveys to include indirect and inferred feedback, utilizing a variety of metrics like ... Read More
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CFOs Playing the Revenue Game: Understanding How CFOs Can Drive Revenue
CFOs Playing the Revenue Game: Understanding How CFOs Can Drive Revenue This IDC Perspective emphasizes the shift in CFO roles from traditional cost management to strategic revenue growth facilitation. It highlights the importance of adopting modern business intelligence and analytics, strategic fin ... Read More
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How Can Marketers Leverage the Next Era of X-O Applications
How Can Marketers Leverage the Next Era of X-O Applications This IDC Perspective delves into what is an experience-orchestrated business (X-OB), what is the value proposition for marketers, and how they can leverage X-O applications as a competitive differentiator."Marketers should seize the opportu ... Read More
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The Importance of Mobility for Operational Decision-Making
The Importance of Mobility for Operational Decision-Making This IDC Perspective focuses on the use of mobile technology for operations. Mobile usage has grown steadily over recent years in companies with advanced operational processes. The reason for this continued expansion becomes evident when vie ... Read More
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Worldwide IT Leasing and Financing Forecast, 2024–2028: Risk Management Strategies Accompany AI Everywhere in Outlook for Top 25 Countries
Worldwide IT Leasing and Financing Forecast, 2024–2028: Risk Management Strategies Accompany AI Everywhere in Outlook for Top 25 Countries This IDC study provides guidance and revised forecasts for IT leasing, financing, and flexible consumption providers as they navigate the next stages of digital ... Read More
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Digital Infrastructure Trends and Strategies: End-User Preferences in India
Digital Infrastructure Trends and Strategies: End-User Preferences in India This IDC Market Perspective discusses the importance of digital infrastructure and its emerging trends in India. The document further details the key spending priorities of enterprises and the preferred deployment locations ... Read More
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European Frontline Digitization: Closing the Opportunity Gap
European Frontline Digitization: Closing the Opportunity Gap This IDC Market Perspective highlights three essential steps for successfully approaching the underserved European frontline worker market segment."European frontline digitization presents a $200 million opportunity gap for technology supp ... Read More
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SAP Sapphire Barcelona 2024: Making the Case for Business AI
SAP Sapphire Barcelona 2024: Making the Case for Business AI This IDC Market Note digests news and insights from the recent SAP Sapphire Barcelona 2024, which IDC attended. The document looks at learnings related to AI, ERP, business personas, and sustainability. Furthermore, IDC offers advice to SA ... Read More
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