Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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The Acquisition of Datacentrix by Convergence Partners: Implications for the IT Services Market in South Africa
The Acquisition of Datacentrix by Convergence Partners: Implications for the IT Services Market in South Africa This IDC Market Note provides IDC's key opinions and impressions of Datacentrix's acquisition by Convergence Partners in July 2024. "Through this acquisition, Datacentrix has an opportunit ... Read More
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IDC PeerScape: Cloud Services Practices from Cloud Transformations
IDC PeerScape: Cloud Services Practices from Cloud Transformations This IDC PeerScape offers advice for IT executives, sourcing executives, and other business executives to employ when procuring cloud services and, specifically, professional and managed services. The lessons learned and practices id ... Read More
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Cognizant 2024 Analyst Event: Focusing on Growth, Simplifying Operations, and Striving to Become the Employer of Choice
Cognizant 2024 Analyst Event: Focusing on Growth, Simplifying Operations, and Striving to Become the Employer of Choice This IDC Perspective lists the key takeaways from several analysts who attended Cognizant's worldwide analyst meeting in New York City, held May 21–22, 2024."Cognizant showed IDC h ... Read More
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Google Cloud and Liquid C2 Partnership: Implications for the South African Cloud Market
Google Cloud and Liquid C2 Partnership: Implications for the South African Cloud Market This IDC Market Note provides IDC's opinion on how Google Cloud's partnership with Liquid C2 will impact the South African cloud market.Google Cloud's aggressive recent approach to the African cloud market, inclu ... Read More
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Leveraging Channel Partner Talent to Address Broader SMB Requirements
Leveraging Channel Partner Talent to Address Broader SMB Requirements This IDC Market Perspective examines European SMB end-user feedback on the importance of a broader spectrum of business offerings from their print services providers and outlines the actual adoption of these offerings. It addresse ... Read More
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SymphonyAI Leveraging Generative and Predictive AI to Augment Enterprise IT Solutions: Middle East Perspective
SymphonyAI Leveraging Generative and Predictive AI to Augment Enterprise IT Solutions: Middle East Perspective This Vendor Profile focuses on SymphonyAI's technology capabilities and track record in the enterprise IT space across the META region. It provides an overview of the company, highlights it ... Read More
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Embedded GenAI Software Adds Momentum to Adoption in Financial Services, But Key Questions Remain Unanswered
Embedded GenAI Software Adds Momentum to Adoption in Financial Services, But Key Questions Remain Unanswered This IDC Perspective highlights the transformative potential of generative AI (GenAI) in the financial services software arena. GenAI is rapidly transforming the financial services sector, pr ... Read More
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Dedicated Access Versus Shared Fiber Versus Fixed Wireless: The Enterprise Perspective
Dedicated Access Versus Shared Fiber Versus Fixed Wireless: The Enterprise Perspective This IDC Perspective discusses dedicated access versus shared fiber versus fixed wireless. Today's enterprises face the continued challenge of aligning network capacity to the growing data demands of the organizat ... Read More
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Japan Analytics and AI Software Market Shares, 2023: Impactful Tide Caused by Generative AI
Japan Analytics and AI Software Market Shares, 2023: Impactful Tide Caused by Generative AI This IDC study provides vendor share analysis and considerations for the Japan analytics/AI platform market in 2023. The market is continuously growing because of an increasing number of users using advanced ... Read More
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Japan IT Services Shares, 2023: Modernization of Mission Critical Systems and Digital Innovation in Tandem
Japan IT Services Shares, 2023: Modernization of Mission Critical Systems and Digital Innovation in Tandem This IDC Market Share summarizes and analyzes the major vendors' shares in the Japan IT services market based on revenue. The study also presents the vendors' rankings by service segment/indust ... Read More
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Japan System and Service Management Software Market Shares, 2023: The Expanding Role of IT Operations from a Business and User Perspective
Japan System and Service Management Software Market Shares, 2023: The Expanding Role of IT Operations from a Business and User Perspective This IDC study summarizes the qualitative and quantitative analysis of the Japan system/service management software market based on information collected by mid- ... Read More
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Worldwide Business-to-Business Integration Middleware and Managed File Transfer Software Market Shares, 2023: Cloud-Based Modernization Picks Up Speed
Worldwide Business-to-Business Integration Middleware and Managed File Transfer Software Market Shares, 2023: Cloud-Based Modernization Picks Up Speed This IDC study looks at the 2023 makeup of the business-to-business middleware market, which includes both business-to-business integration software ... Read More
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IDC PlanScape: Lean Checklists to Improve Delivery and Credibility
IDC PlanScape: Lean Checklists to Improve Delivery and Credibility This IDC PlanScape discusses lean checklists to improve delivery and credibility."A common form of standardized work is the use of checklists. Checklists are simple and consistent, easy to follow, and easy to revise. They make the s ... Read More
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IDC PeerScape: Practices to Successfully Implement Distributed Energy Resource Management Systems
IDC PeerScape: Practices to Successfully Implement Distributed Energy Resource Management Systems This IDC PeerScape examines some common challenges and best practices that utilities can leverage when initiating their DERMS strategy."DERMSs are now becoming a top priority for many utility executives ... Read More
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IT Strategy to Help Guide Organizational Capabilities
IT Strategy to Help Guide Organizational Capabilities This IDC Perspective seeks to establish clear guidance for the development of an IT strategy that aligns with business goals, reduces tech debt, and helps establish guardrails for increasing and coordinating operational capabilities across the en ... Read More
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Fujitsu Global Strategy Officer Roundtable: Changing the Culture and Evolving into a Services Organization
Fujitsu Global Strategy Officer Roundtable: Changing the Culture and Evolving into a Services Organization This IDC Market Note highlights key takeaways from a roundtable briefing with Tim White, Fujitsu executive vice president and chief strategy officer on May 17, 2024, in London. Please Note: Ext ... Read More
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IT Services Market Opportunities for European Print Services Providers: Supporting Customers' Digital Transformation
IT Services Market Opportunities for European Print Services Providers: Supporting Customers' Digital Transformation This IDC Market Perspective includes insights from IDC's 2024 European Imaging, Printing, and Document Solutions Survey, which highlights the importance of extended IT-related service ... Read More
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Wipro 2024 Analysts and Advisors Day: Leveraging the "Glocal" Model to Target the Southern European Market
Wipro 2024 Analysts and Advisors Day: Leveraging the "Glocal" Model to Target the Southern European Market This IDC Market Note highlights IDC's key takeaways from Wipro's first Analysts and Advisors Day, held in Paris in June 2024.During its first Analysts and Advisors Day in Paris in June, Wipro d ... Read More
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Flexera: Enabling the Golden Triad of FinOps, GreenOps, and ITAM to Converge
Flexera: Enabling the Golden Triad of FinOps, GreenOps, and ITAM to Converge This IDC Vendor Profile analyzes Flexera, a U.S.-based multinational computer software company delivering software asset management and cloud management. IDC examines the company's ITAM, FinOps, and GreenOps strategy; the w ... Read More
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Worldwide IT Service Management Software Market Shares, 2023: Strong Growth Through Supporting and Enabling Digital Business and Operations
Worldwide IT Service Management Software Market Shares, 2023: Strong Growth Through Supporting and Enabling Digital Business and Operations This IDC study provides worldwide IT service management software market share data for 2023."IT service management software saw strong growth as it supported an ... Read More
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Asia/Pacific (Excluding Japan) Sovereign Cloud Spending Forecast, 2024–2027
Asia/Pacific (Excluding Japan) Sovereign Cloud Spending Forecast, 2024–2027 This IDC Market Forecast provides the Asia/Pacific (excluding Japan) (APEJ) sovereign cloud market forecast for 2023 to 2027 based on the Worldwide Sovereign Cloud Market Forecast, 2022–2027 (IDC #US49695922, November 2023). ... Read More
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Worldwide Managed Cloud Services Forecast, 2024–2028: An Extraction View of Technology Outsourcing Services Markets
Worldwide Managed Cloud Services Forecast, 2024–2028: An Extraction View of Technology Outsourcing Services Markets This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2024–2028 forecast period. IDC views manage ... Read More
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Worldwide IT Service Management Software Forecast, 2024–2028
Worldwide IT Service Management Software Forecast, 2024–2028 This IDC study presents a 2024–2028 forecast for the IT service management (ITSM) software market as of June 2024. The study particularly discusses the impact of organizations' investment in artificial intelligence (AI), both in ITSM soft ... Read More
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Worldwide Digital Business Professional Services Forecast, 2024–2028
Worldwide Digital Business Professional Services Forecast, 2024–2028 This IDC study examines the market for digital business professional services, which is forecast to grow low double digits with a CAGR of 14.2% and is expected to reach nearly $450 billion by 2028. The forecast model is based on th ... Read More
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South Africa IT Services Market Forecast, 2023–2028
South Africa IT Services Market Forecast, 2023–2028 This IDC study gives an overview of the IT services industry in South Africa in 2023 and forecasts IT services expenditure through 2028. It illustrates market size and distribution by foundation market and vertical market. The study also presents f ... Read More
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