Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Latin America and e-Invoicing: Lessons to Be Learned and Why It’s Not Talked About in the Broader Conversation
Latin America and e-Invoicing: Lessons to Be Learned and Why It’s Not Talked About in the Broader Conversation This IDC Perspective discusses e-invoicing in Latin America and the lessons to be learned from its implementation and examines why it isn’t talked about in broader conversation. Latin Ameri ... Read More
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Nonstore Retail
Nonstore Retail Brief Excerpt from Industry Overview Chapter: Companies in this industry sell merchandise on retail websites, online auctions, mail-order catalogs, toll-free telephone numbers, television shows, or other business channels. Major companies include US-based Amazon, eBay, HSN, Newegg, a ... Read More
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Recentralizing IT's Data Role as Part of EX Transformation
Recentralizing IT's Data Role as Part of EX Transformation This IDC Perspective discusses the recentralizing of IT's data role as a part of employee experience (EX) transformation. Employee experience is transforming organizations beyond the HR remit. EX's expanded footprint is breaking the fourth w ... Read More
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IDC Future Enterprise Special Award for Digital Resiliency: Shandong Zhong'an New Energy Technology Partners with Inspur Industrial Innovation to Deliver Supply Chain Transformation
IDC Future Enterprise Special Award for Digital Resiliency: Shandong Zhong'an New Energy Technology Partners with Inspur Industrial Innovation to Deliver Supply Chain Transformation This IDC study defines digital resiliency as an organization's capability to rapidly adapt to disruptions by leveragin ... Read More
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Unpacking Autonomous Network Frameworks for Communications SPs in Asia/Pacific
Unpacking Autonomous Network Frameworks for Communications SPs in Asia/Pacific This IDC study explores the drive toward autonomous networks for Asia/Pacific communications SPs, building on the need to inject automation into various functions within the telco organization. It also explores the path t ... Read More
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An Examination of Merger and Acquisition Activity in the Business and IT Services Industry
An Examination of Merger and Acquisition Activity in the Business and IT Services Industry This IDC Market Perspective provides an overview of M&A transactions within the services industry from 2019 to 2023. “While the shoes to fill are large, the pockets of services providers are quick to measu ... Read More
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When a New-Generation Nuclear Power Station Is Also Digital First: EDF Energy's Hinkley Point C Nuclear Power Station
When a New-Generation Nuclear Power Station Is Also Digital First: EDF Energy's Hinkley Point C Nuclear Power Station This IDC Perspective focuses on EDF Energy's Hinkley Point C (HPC) nuclear power station, which will be the first in a new generation of nuclear power stations in the U.K., as well a ... Read More
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Worldwide Supply Chain Transportation and Logistics Applications Market Shares, 2023: Transportation and Logistics Management
Worldwide Supply Chain Transportation and Logistics Applications Market Shares, 2023: Transportation and Logistics Management This IDC study provides the worldwide market shares for supply chain transportation and logistics applications. This market grew nicely in 2023, paced by accelerating investm ... Read More
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Infosys Is Well Positioned to Support Customers with Their UC&C Transformation
Infosys Is Well Positioned to Support Customers with Their UC&C Transformation This IDC Market Note evaluates Infosys' UC&C portfolio, which addresses key customer requirements and complements existing market solutions. Leveraging its extensive infrastructure and ecosystem, Infosys offers a broa ... Read More
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Key Parameters for C-Suite AI Journey to Success — Learnings from the EMEA CIO Xchange 2024
Key Parameters for C-Suite AI Journey to Success — Learnings from the EMEA CIO Xchange 2024 This IDC Perspective represents a postcard for digital Leaders from the recent IDC European CIO Xchange 2024. With a focus on the Innovation Challenge at the event, it provides a C-suite guide for AI-Fueled B ... Read More
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Best Practices in Software Audit Defense
Best Practices in Software Audit Defense This IDC Perspective outlines common compliance pitfalls, preaudit preparations, and best practices for software asset management to mitigate audit risks and help ensure licensing compliance. Software audits conducted by vendors are on the rise, potentially l ... Read More
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Containerization as a Viable Off-Ramp from Hypervisor Dependency
Containerization as a Viable Off-Ramp from Hypervisor Dependency This IDC Perspective discusses how the rising costs of virtualization have driven organizations to accelerate their application containerization plans. It focuses on the crucial capability of being able to run VM-based applications in ... Read More
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Hyperscalers Invest in Nuclear for Energy Transition
Hyperscalers Invest in Nuclear for Energy Transition This IDC Perspective examines how hyperscalers are turning to nuclear energy to address the rising demands of AI and achieve their sustainability goals. It looks at the potential benefits and risks of nuclear power, including the shift toward smal ... Read More
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IDC’s Global CIO Advisory Board: Key Elements of Strategic Vendor Management in the Age of AI
IDC’s Global CIO Advisory Board: Key Elements of Strategic Vendor Management in the Age of AI This IDC Perspective summarizes IDC’s Global CIO Advisory Board discussion on strategic vendor management. ... Read More
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Cybersecurity Metrics — A Data-Driven Framework for the Board of Directors, the C-Suite, and the CISO
Cybersecurity Metrics — A Data-Driven Framework for the Board of Directors, the C-Suite, and the CISO This IDC Perspective details a framework for cybersecurity metrics that enables effective data-driven leadership. Cybersecurity has grown up. Once the dominion of the hoodie-wearing basement dwelle ... Read More
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The Supply Chain Redefined: Principal Areas for More Efficient Management
The Supply Chain Redefined: Principal Areas for More Efficient Management This IDC Perspective emphasizes the need for supply chain resiliency, highlighting the importance of transparency, cargo safety, and cybersecurity amidst global disruptions. It discusses the impact of geopolitical instabilitie ... Read More
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Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024
Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024 This IDC Market Perspective highlights SMBs' vulnerability to economic shifts and suggests strategies technology suppliers can offer to help SMBs build resilience, such as flexible technology solutions, leveraging automatio ... Read More
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Worldwide IT Operations Management Software Forecast, 2024–2028: Addressing the Chaos of Digital Operations
Worldwide IT Operations Management Software Forecast, 2024–2028: Addressing the Chaos of Digital Operations This IDC study provides the market size and forecast for the ITOM software market for 2023–2028, including cuts by geographic region as well as deployment model. It also provides commentary on ... Read More
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Crypto-Agility Is the Essential Foundation Securing Digital Business
Crypto-Agility Is the Essential Foundation Securing Digital Business This IDC Perspective discusses crypto-agility, which is crucial for securing digital businesses, enabling them to swiftly adapt cryptographic methods without a significant infrastructure overhaul. As digital infrastructures grow a ... Read More
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IDC FutureScape: Worldwide Sustainability/ESG 2025 Predictions
IDC FutureScape: Worldwide Sustainability/ESG 2025 Predictions This IDC FutureScape provides the top 10 sustainability/ESG predictions for 2025."IT has become a critical enabler for organizations moving from ESG compliance to the operationalization phase of sustainable transformation. But the IT foo ... Read More
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Transforming the Workforce for Effective GenAI Deployment: The ServiceNow Approach
Transforming the Workforce for Effective GenAI Deployment: The ServiceNow Approach This IDC Perspective highlights the critical need for organizations to transform their workforce operations to achieve better value and outcomes, both internally and for customers in this digital-first world of AI eve ... Read More
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IEIT SYSTEMS Focuses on Full-Stack Innovation, Data, and Industry Collaboration
IEIT SYSTEMS Focuses on Full-Stack Innovation, Data, and Industry Collaboration This IDC Vendor Profile discusses IEIT SYSTEMS' focus on full-stack innovation, data, and industry collaboration. Rapid growth of AI use cases drives strong demand for new AI models and AI-infused applications. This puts ... Read More
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It's All About AI: How Lenovo Plans to Fast-Track AI Adoption in the Private Space
It's All About AI: How Lenovo Plans to Fast-Track AI Adoption in the Private Space This IDC Market Note highlights some of the major announcements related to datacenter IT infrastructure made at Lenovo's worldwide flagship event Tech World. This year's event took place in Seattle, U.S. simultaneousl ... Read More
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Türkiye IT Services Market Share, 2023: IT Services Market Remains Stable Despite Macroeconomic Challenges
Türkiye IT Services Market Share, 2023: IT Services Market Remains Stable Despite Macroeconomic Challenges This IDC Market Share study reviews the top 10 IT service providers in Türkiye. Market shares are derived from information collected from IT service providers, as well as from additional IDC pr ... Read More
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Türkiye Security Services Market Shares, 2023: Evolving Security Strategies for the AI Era
Türkiye Security Services Market Shares, 2023: Evolving Security Strategies for the AI Era This IDC Market Share study presents 2023 security services market share data for Türkiye."The security services market is evolving as companies look for solutions that align with and protect broader business ... Read More
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