Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Best in Future of Trust: GCash Leads the Way in Secure and Inclusive Fintech Innovation
This IDC Perspective discusses the nomination details of the Best in Future of Trust winner from the IDC Future Enterprise Awards 2024 in Asia/Pacific, showcasing GCash's innovative approach to building digital trust and advancing cybersecurity in financial technology (fintech)."Effectively addressi ... Read More
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Confidence Scores: Transparency, Intelligence, and Business Resilience at Scale
This IDC Perspective explores the transformative potential of confidence scores, focusing on their capacity to enhance organizational resilience and operational efficiency. Confidence scores are a transformative tool designed to enhance enterprise resilience and operational efficiency through data-d ... Read More
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The Automation Imperative, Extending Supply Chain Capabilities and Augmenting the Logistics Workforce
This IDC Perspective explores how automation can enhance logistics execution and supply chain intelligence to boost productivity, reduce costs, improve serviceability, and advance sustainability. With a workforce under constant strain, logistics leaders are focusing on technologies like IoT, cloud c ... Read More
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NIS2 Directive: Why and How to Make Backup and Recovery a Strategic Priority for Compliance
This IDC Perspective discusses the compliance requirements of NIS2 and how organizations should develop holistic strategies encompassing both security and data protection for adhering to the gold standard of cyber-readiness. "Evolving EMEA digital regulations demand robust cybersecurity and data res ... Read More
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TCG Lifesciences Streamlines Processes to Enhance Business Efficiency, Implement Secure Data Management Strategies, and Reduce Costs
This IDC Perspective highlights how TCG Lifesciences (TCGLS) leveraged advanced technologies to enhance operational efficiency and decision making across multiple business functions. By utilizing AI for predictive analysis in retrosynthetic route planning, ML for task automation, and data analytics ... Read More
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Investing in Product Engineering — Increase Revenue and Decrease Cost
This IDC Perspective explores the correlation between the cost of R&D, cost of goods sold, and revenue growth for almost 1,000 discrete product manufacturers across five industries. A strong correlation has been identified where higher engineering costs results in lower production costs (higher ... Read More
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Top Trends in Enterprise Connectivity for 2025
This IDC Perspective discusses top trends in enterprise connectivity for 2025.As enterprises look ahead to the coming year, 2025 will continue to be a year of evolving enterprise connectivity. “Businesses across all vertical markets are continuing to adapt to emerging technologies and see increasing ... Read More
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Amazon Introduces Nova Foundation Models and Expands Model Choice in Amazon Bedrock
This IDC Market Note discusses how Amazon continues to innovate in GenAI, introducing a new family of frontier models addressing numerous enterprise use cases. The Nova model family includes text-only, multimodal, image-generation, and video-generation models, covering a wide range of enterprise use ... Read More
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IDC PeerScape: Practices for CAIO Success
This IDC PeerScape discusses the practices to help the new CAIOs succeed.“‘Seize the moment’ is a common exhortation. But high-impact opportunities are rare. The emergence of the CAIO position, however, is such a time. IT leaders have the chance to break new ground for innovation, deliver dramatic b ... Read More
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Driving IT Success with Structured Business Relationship Manager Partnership Reviews
This IDC Perspective presents a structured approach to maximizing the impact of business relationship managers (BRMs). It outlines a strategic client partnership framework that aligns IT initiatives with business goals, enabling BRMs to drive measurable value and elevate their roles from operational ... Read More
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Five Key Trends in 2025 for Enterprise Client Computing Platforms
This IDC Market Perspective discusses the five key trends in 2025 for enterprise client computing platforms. AI everywhere is the headline trend in IT, but it is only one of several key trends which continue to shape the enterprise client platform (including client virtualization) in 2025. Others in ... Read More
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IDC PeerScape: Practices for Incorporating GenAI into IT Operations
This IDC PeerScape presents best practices for effectively incorporating GenAI into ITOps, the importance of advanced data preparation, choosing the right use cases, and the need for continued human connection.“Generative AI has the potential to exponentially improve the entire ITOps workflow and re ... Read More
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Building AI-Ready Infrastructure: How John Holland Group Achieved Operational Excellence with End-To-End Observability
This IDC Perspective discusses the execution details of the Best in Future of Digital Infrastructure winner from the IDC Future Enterprise Awards 2024 in the Asia/Pacific region. John Holland Group transformed its IT infrastructure by adopting a cloud-native, AI-ready digital platform with end-to-en ... Read More
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Securing Closed Source and SaaS Apps in the Enterprise Software Supply Chain
This IDC Perspective offers guidance on why software supply chain security protections must extend to closed source and SaaS applications as well as open source code. Third-party closed source applications and SaaS apps often feature prominently alongside open source code in enterprise software supp ... Read More
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EU's Digital Operational Resilience Act Takes Effect: Financial Organizations Still Navigating Compliance
Since January 17, 2025, the EU financial sector must comply with the Digital Operational Resilience Act (DORA), a harmonized regulatory framework aimed at ensuring organizations can withstand, respond to, and recover from cyberthreats and IT disruptions. This IDC Market Note examines the level of co ... Read More
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IDC PeerScape: Practices to Implement and Scale Platform Engineering
This IDC PeerScape draws on interviews with IT leaders from multiple enterprises who have overseen successful platform engineering initiatives to provide guidance on how businesses may best approach the adoption of platform engineering and the implementation of an IDP. By highlighting key challenges ... Read More
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How Public Cloud Providers Are Reshaping Managed SPs and Managed Services in the World of IT
This IDC Market Perspective discusses how the combination of public cloud providers becoming the locus of enterprise consumption of cloud capabilities when used with managed cloud services and public cloud providers becoming closely integrated with managed SPs is driving not just changes in customer ... Read More
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CFOs Are Expanding Their Responsibilities Beyond Finance: The Impact on Technology Vendors
This IDC Market Perspective looks into the scenario where CFOs are increasingly taking on roles beyond traditional finance, driving organizational strategy, risk management, and digital transformation. This shift impacts technology vendors, which must now offer integrated, multifunctional solutions ... Read More
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What Is Business Architecture, and Why Is It Valuable with Finance Transformation?
This IDC Perspective discusses what a business architecture is and why it is valuable with finance transformation. Business architecture is crucial for finance transformation, aligning goals, strategies, processes, and resources to enhance efficiency and decision-making. It helps finance teams strea ... Read More
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Best in Future of Customer Experience Winner Award Profile 2024
This IDC Perspective discusses the nomination details of the Future of Customer Experience winner from the IDC Future Enterprise Awards 2024 in the Asia/Pacific region on how predictive AI capabilities can impact organizations moving forward."AI is quickly becoming a go-to technology for next-gen cu ... Read More
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Five Crucial Components for Future Proofing SOCs
Five Crucial Components for Future Proofing SOCs This IDC Perspective discusses crucial components, including data, platforms, threat intelligence, automation, and AI for future proofing SOCs that have revolutionized how organizations detect, analyze, and respond to cyberthreats. This shift addresse ... Read More
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The EU Cyber Resilience Act: A New Standard for Digital Product Security
The EU Cyber Resilience Act: A New Standard for Digital Product Security The EU Cyber Resilience Act (CRA), enacted on December 10, 2024, establishes extensive cybersecurity requirements for manufacturers of connected digital products. Technology vendors, including providers of security products, wi ... Read More
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Reinventing a Healthcare and Life Sciences Vision: AWS re:Invent 2024
Reinventing a Healthcare and Life Sciences Vision: AWS re:Invent 2024 This IDC Market Perspective summarizes key observations from AWS re:Invent 2024 held in Las Vegas, Nevada, on December 2–5, 2024. "For healthcare, AWS' announcements and innovations offer a compelling path to modernization — deliv ... Read More
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Westcon-Comstor Demonstrates the Value of Next-Gen Distribution With AWS Marketplace Evolution and Data-Driven Approach
Westcon-Comstor Demonstrates the Value of Next-Gen Distribution With AWS Marketplace Evolution and Data-Driven Approach This IDC Market Note explores new developments in how Westcon-Comstor is delivering value to its vendors and partners. Westcon-Comstor outlined its Intelligent Demand (iD) offering ... Read More
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IDC PeerScape: Best Practices for Reducing Total Cost of Ownership
IDC PeerScape: Best Practices for Reducing Total Cost of Ownership This IDC PeerScape examines the experiences of organizations that have developed best practices for not only identifying and managing computing costs but also using tools that increase efficiency and productivity and help reduce cos ... Read More
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