Category: Service Industries
Service Industries market research reports by IDC
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An Asian Banking Crisis or an Asia-Driven Global Recovery? Implications for Asia Technology Spending
An Asian Banking Crisis or an Asia-Driven Global Recovery? Implications for Asia Technology Spending The IDC study has found no significant issues with Asia banks and the economy. We predict that the banks will stay liquid and solvent and will continue with their technology investments. While recess ... Read More
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European IT Employment Forecast, 2021-2026
European IT Employment Forecast, 2021-2026 Despite economic slowdown in Europe in 2022, European technology employment continued to grow 2.7% in 2021 with continued demand for DX skills, underlining the deeper dependency on technology in all aspects of business, which accelerated during the COVID-19 ... Read More
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Worldwide Video Surveillance Camera Market Shares, 2022: Increasing Competition and a Focus on Business
Worldwide Video Surveillance Camera Market Shares, 2022: Increasing Competition and a Focus on Business This IDC study reviews the worldwide video surveillance camera market shares for 2022. As a companion piece to the upcoming video surveillance camera market forecast, this document can be used to ... Read More
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ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release
ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release This IDC Market Note highlights the recent vendor news from ServiceNow regarding its Utah product release for enterprise asset management (EAM). Please Note: Extended description available upon request. ... Read More
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Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success
Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success This IDC Market Note discusses how Qualtrics is redefining the market for behavior to chart employee experience (EX) success. Qualtrics is setting the tone for FY23 as the year that employee experience and customer expe ... Read More
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IAMPHENOM 2023: Phenom Paths Toward Placing 1 Billion People in Their Careers
IAMPHENOM 2023: Phenom Paths Toward Placing 1 Billion People in Their Careers This IDC Market Note highlights Phenom's annual event, IAMPHENOM, held in Philadelphia, Pennsylvania, and the company's commitment to placing 1 billion people in their careers. IAMPHENOM 2023 demonstrated that Phenom is in ... Read More
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The Collapse of Silicon Valley Bank: Why Prudent Risk Management Matters
The Collapse of Silicon Valley Bank: Why Prudent Risk Management Matters This IDC Perspective examines the failure of Silicon Valley Bank in the U.S. and its U.K. subsidiary, including the macroeconomic and regulatory causes. The rise in U.S. interest rates had a severe impact on the composition of ... Read More
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IDC Perspective: Embedded Payments — Issuing
IDC Perspective: Embedded Payments — Issuing This IDC Perspective discusses embedded payments. The term embedded is seemingly everywhere in the financial services industry. IDC believes that embedded finance is an evolutionary step in the process of what will ultimately be an open environment in whi ... Read More
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Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere
Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere This IDC Market Perspective defines (or redefines) streaming data, real-time data, and ultra-real-time data, and the volume of data created in IDC's Global DataSphere in 2022 that fall into these subsegmentations is e ... Read More
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Highlights from IDC's European Future of Work XChange 2023
Highlights from IDC's European Future of Work XChange 2023 This IDC Market Perspective provides an overview of the topics addressed during IDC's 2023 European Future of Work XChange Summit, with the theme "Becoming a purpose-led organization — beyond branding." It also shares some results of a pre-e ... Read More
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Worldwide and U.S. Business Consulting Services Forecast, 2023–2027
Worldwide and U.S. Business Consulting Services Forecast, 2023–2027 This IDC study provides an analysis of the worldwide business consulting services market for the 2023–2027 forecast period."We have moved to an instability economy where consumers continue to spend but less predictably. There is le ... Read More
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Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate
Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate This IDC Perspective examines the concept of enterprise intelligence that helps institutions make faster decisions based on location-independent data, analytics, AI/ML, and automation and that su ... Read More
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New Regulations for Operational Resiliency
New Regulations for Operational Resiliency This IDC Perspective discusses the new regulations for operational resiliency. The increase in cybersecurity attacks in financial services is posing a significant threat to the safety and soundness of the financial system. For this reason, IDC expects regul ... Read More
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Financial Planning and Analysis: Machine Learning and Artificial Intelligence Make a Difference
Financial Planning and Analysis: Machine Learning and Artificial Intelligence Make a Difference This IDC Perspective discusses the importance of FP&A and the current issues with ML and AI. It discusses ML and AI applications in FP&A and how they will change the skill in the profession. The d ... Read More
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Embedded Finance and Banking as a Service Fuels Customer Experience Modernization Efforts
Embedded Finance and Banking as a Service Fuels Customer Experience Modernization Efforts This IDC Perspective discusses how embedded finance and banking as a service is modernizing the customer experience. There is much discussion about the term embedded finance, primarily in the context of other t ... Read More
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Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts
Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts This IDC Market Perspective highlights the trends and impacts of digital workspace virtualization in the small and medium-sized business (SMB) markets. Virtual client computing is emerging as a key ... Read More
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Embedded Finance: New Opportunities in the Digital Transformation of Financial Services
Embedded Finance: New Opportunities in the Digital Transformation of Financial Services This IDC Market Perspective discusses the potential benefits and challenges businesses may face when incorporating embedded finance into their existing solutions as well as explores use cases of different applica ... Read More
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Autonomous Finance: Navigating the Future of Finance with Autonomous Technology
Autonomous Finance: Navigating the Future of Finance with Autonomous Technology This Market Perspective dives into the market of autonomous finance and the benefits and challenges that can impact businesses in their goal to become more data driven, efficient, and transparent.In recent years, autonom ... Read More
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How Organizations Can Strategically Approach Sustainable Transformation and Drive Business Value
How Organizations Can Strategically Approach Sustainable Transformation and Drive Business Value This IDC Market Note provides an overview of the business value creation element of corporate sustainability and the interplay between purpose, ESG, and corporate social responsibility (CSR) approaches i ... Read More
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Central Bank Digital Currencies in Asia/Pacific (Excluding Japan): 1Q23 Update
Central Bank Digital Currencies in Asia/Pacific (Excluding Japan): 1Q23 Update This IDC Perspective provides an update of the central bank digital currency (CBDC) initiatives in Asia/Pacific (as of March 20, 2023) and highlights key announcements regarding CBDC projects and launches, use cases, type ... Read More
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Japan Future of Workstyle Forecast, 2023–2026
Japan Future of Workstyle Forecast, 2023–2026 This study analyzes the market size of future of workstyle (FoW) in Japan, citing research data from the Worldwide Future of Workstyle Spending Guide version 2, November 2022. The Spending Guide is based on the DX Spending Guide and integrates FoW-relate ... Read More
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Key Takeaways from Insurtech Insights Europe 2023
Key Takeaways from Insurtech Insights Europe 2023 This IDC Perspective summarizes key topics and highlights from Insurtech Insights Europe 2023, which took place in London on March 1 and 2, 2023. The conference primarily discussed the role of partnerships between insurance incumbents and insurtechs ... Read More
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Risky Business: Are the Bank Failures Going to Affect the Office of the CFO?
Risky Business: Are the Bank Failures Going to Affect the Office of the CFO? This IDC Perspective covers the effects of the bank failures, why they occurred, and how to reduce risk exposure for the office of the CFO. There are safety nets built into the U.S. banking system by the U.S. Treasury, the ... Read More
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Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank
Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank This IDC Perspective examines how Federal Bank, one of the leading midsize private banks in India, embarked on a customer experience (CX) transformation journey and how Infosys, a global IT and outsourcin ... Read More
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The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security
The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security This IDC Perspective provides insight into the current trends and future of B2B digital payment management. As virtual cards, real-time payments, and even cryptocurrency grow in popularit ... Read More
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