Category: Service Industries
Service Industries market research reports by IDC
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The Rising Role of CIOs in Delivering Superior Employee Experience
The Rising Role of CIOs in Delivering Superior Employee Experience This IDC Perspective details the rising role of CIOs in delivering superior employee experience. Employee experience (EX) is a strategy, not just a toolset. The CIO can uniquely champion EX strategy by provisioning the data and enab ... Read More
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Services-as-a-Subscription Business Models: A Discussion with Central Nervous Systems
Services-as-a-Subscription Business Models: A Discussion with Central Nervous Systems This IDC Market Perspective presents discussions between IDC and Central Nervous System top executives during the Q&A session at the virtual Executive Session of the Software Channel Leadership Council on June ... Read More
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Worldwide Facility Management Applications Forecast, 2022–2026: Facilities Are Poised to Be More Intelligent and Bring More to the Employee Experience
Worldwide Facility Management Applications Forecast, 2022–2026: Facilities Are Poised to Be More Intelligent and Bring More to the Employee Experience This IDC study examines the market for facility management applications. Sustainability initiatives, reduced occupancy rates, increasing workplace ... Read More
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The Rise of Financial Technology Start-Ups in India and Opportunities for IT Providers
The Rise of Financial Technology Start-Ups in India and Opportunities for IT Providers This IDC Market Perspective presents a first take on digital-native businesses (DNBs) in India, focusing on financial technology (fintech) and their needs. The report presents current opportunities for fintech DNB ... Read More
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Future of Work: Gaining Market Share in the Talent Acquisition Technology Ecosystem
Future of Work: Gaining Market Share in the Talent Acquisition Technology Ecosystem This IDC Market Perspective discusses the evolving dynamics of the talent acquisition technology ecosystem and how suppliers can leverage advanced technologies and the future of work framework to gain market share. " ... Read More
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Xerocon New Orleans 2022: Xero Expands Its Commitment to North America
Xerocon New Orleans 2022: Xero Expands Its Commitment to North America This IDC Market Note highlights several announcements made at Xerocon in New Orleans and how they impact small and medium-sized businesses, the uptake of financial applications, and the Canadian market. It also highlights Xero's ... Read More
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Enhancing Recruiting Analytics with Lever's Visual Insights
Enhancing Recruiting Analytics with Lever's Visual Insights This IDC Market Note discusses Lever's release of the Visual Insights analytics solution. Lever's Visual Insights solution seeks to provide organizations with the tools to derive meaningful insights from extensive data sets while not overwh ... Read More
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Embedded Insurance Blurring Industry Lines: Views on Opportunities and Challenges
Embedded Insurance Blurring Industry Lines: Views on Opportunities and Challenges This IDC Perspective is meant to instill interest as well as to provide some precautionary warnings to the insurance tech buyers audience towards the emerging opportunity of embedded insurance. Getting insurance covera ... Read More
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UKG: U.S.-Based HCM Giant Strengthens European Presence
UKG: U.S.-Based HCM Giant Strengthens European Presence UKG is a top player in the U.S. HCM space but is still a relatively new name for European buyers that prefer local providers with strong footprints in their respective markets. UKG is betting on success in Europe and has acquired the French com ... Read More
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HP Inc. Stresses Hybrid Work and Sustainability for SMBs at Amplify Partner Event
HP Inc. Stresses Hybrid Work and Sustainability for SMBs at Amplify Partner Event This IDC Market Perspective discusses HP Inc.'s Amplify Executive Forum, held August 25 in Palo Alto, California, where HP Inc. unveiled a host of products, solutions, and services aimed squarely at small- and medium-s ... Read More
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Asia/Pacific Challengers in 2022: The Road Ahead
Asia/Pacific Challengers in 2022: The Road Ahead This IDC Perspective discusses the key developments of challenger banks in Asia/Pacific and examines the cost structure and unique revenue channels that they pursue. It then explores the key drivers to growth in the region through its vast addressable ... Read More
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"Care Anywhere" Technologies and Methods at a Payer Conference? —Yes, AHIP 2022
"Care Anywhere" Technologies and Methods at a Payer Conference? —Yes, AHIP 2022 This IDC Perspective reflects the observations made by IDC Health Insights at the America's Health Insurance Plans (AHIP) conference, the annual conference for AHIP, conducted in 2022."AHIP Institute 2022 virtual confere ... Read More
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Blockchain, NFTs, Crypto, and Gaming: Much Ado About Something TBD
Blockchain, NFTs, Crypto, and Gaming: Much Ado About Something TBD This IDC Market Perspective has three main parts: a primer on consumer-facing blockchain, NFTs, and crypto for those who may be unfamiliar with this technology; five gaming-specific use cases that were featured or touched on at GDC 2 ... Read More
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Japan System and Service Management Software Forecast, 2022–2026
Japan System and Service Management Software Forecast, 2022–2026 This IDC study breaks down the Japan system and service management software market by functional market segment and provides market forecasts from 2022 to 2026. The study also provides a market forecast for the Japan system and service ... Read More
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Blockchain in the Middle East: Adoption and Key Market Developments, 2022
Blockchain in the Middle East: Adoption and Key Market Developments, 2022 This IDC Market Perspective presents an overview of blockchain technology adoption in the Middle East. It discusses recent significant market developments and analyzes the maturity of, and appetite for, blockchain in different ... Read More
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IDC PeerScape: IT Talent Retention Practices to Maintain a Highly Skilled and Productive Workforce
IDC PeerScape: IT Talent Retention Practices to Maintain a Highly Skilled and Productive Workforce This IDC PeerScape focuses on the people who carry out digital business initiatives."As a leader, your own mettle will be tested, particularly for honesty, authenticity, and transparency," says Stanley ... Read More
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Social Drivers/Determinants of Health and Health Equity Emphasized at AHIP 2022
Social Drivers/Determinants of Health and Health Equity Emphasized at AHIP 2022 This IDC Perspective highlights noteworthy progress across the products and industry on display at the AHIP 2022 conference with regard to social drivers/determinants of health and health equity."COVID-19's impetus towar ... Read More
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ESG Buyer Personas Continue to Evolve
ESG Buyer Personas Continue to Evolve This IDC Market Perspective looks at buyer personas in the ESG business services market. All organizations approach corporate sustainability from different points of view, with many falling into two distinct categories: the boutique user or the generalist. These ... Read More
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Worldwide Treasury and Risk Management Applications Forecast, 2022-2026: Unified Liquidity Management Paving the Future
Worldwide Treasury and Risk Management Applications Forecast, 2022-2026: Unified Liquidity Management Paving the Future This IDC study examines the worldwide treasury and risk management applications market."The current uncertainty has forced CFOs to prioritize business resiliency and continuity by ... Read More
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Worldwide Corporate Tax Management Applications Forecast, 2022–2026: Global VAT Initiatives Transforming Corporate Tax
Worldwide Corporate Tax Management Applications Forecast, 2022–2026: Global VAT Initiatives Transforming Corporate Tax This IDC study examines the market for corporate tax management applications."On the basis of recent product announcements and M&A activity, VAT compliance is set to become a ma ... Read More
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Worldwide Travel and Expense Management Software Market Shares, 2021: Data Management Forms New Foundation for T&E
Worldwide Travel and Expense Management Software Market Shares, 2021: Data Management Forms New Foundation for T&E This IDC study reviews the competitive market for travel and expense management software in 2021."IDC believes that vendors looking to capture market share or even to maintain their cu ... Read More
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Worldwide Treasury and Risk Management Applications Market Shares, 2021: Liquidity Management Moves to the Forefront
Worldwide Treasury and Risk Management Applications Market Shares, 2021: Liquidity Management Moves to the Forefront This IDC study examines the market shares of the leading vendors in the treasury and risk management applications market."More and more, organizations are coming to the realization th ... Read More
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Worldwide Accounts Payable Applications Forecast, 2022–2026: Visibility and Control Drive Accounts Payable Growth
Worldwide Accounts Payable Applications Forecast, 2022–2026: Visibility and Control Drive Accounts Payable Growth This IDC study examines the worldwide accounts payable applications market forecast."Vendors must continue to invest in advanced technologies, analytics, and artificial intelligence (A ... Read More
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Worldwide Corporate Tax Management Applications Market Shares, 2021: Global Digital Tax Initiatives Building New Future
Worldwide Corporate Tax Management Applications Market Shares, 2021: Global Digital Tax Initiatives Building New Future This IDC study examines the worldwide market for corporate tax management applications."Recent technology changes are reshaping the corporate tax management function. Today, the p ... Read More
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Temenos Community Forum 2022 in London: Composable Banking
Temenos Community Forum 2022 in London: Composable Banking This IDC Market Note summarizes the key highlights of the Temenos Community Forum 2022 that took place in London on May 17–19, 2022. The event provided information about updates to Temenos’s business direction and specifically showcased the ... Read More