Category: Service Industries
Service Industries market research reports by IDC
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Identity in the Digital Age
Identity in the Digital Age This IDC Perspective discusses identity in the digital age. The challenges with respect to the appropriate combination of technological solutions that can help banks address the conflicting needs for better identity verification and increasing security demands, both in te ... Read More
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UNLEASH America 2023: Talent Mobility, Rewards and Recognition, and DEIB — Oh My!
UNLEASH America 2023: Talent Mobility, Rewards and Recognition, and DEIB — Oh My! This IDC Market Note looks at UNLEASH America 2023. UNLEASH America showcased a concentrated set of vendor solutions with a focus on managing the entire ecosystem of employee considerations — not just skills — with res ... Read More
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Worldwide Video Surveillance Camera Forecast, 2023–2027: A Fragmented Market, But Robust Growth
Worldwide Video Surveillance Camera Forecast, 2023–2027: A Fragmented Market, But Robust Growth This IDC study provides a forecast for the video surveillance camera market for the 2023–2027 period."The video surveillance camera market will continue to grow at a double-digit pace," according to Mike ... Read More
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Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development
Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development This IDC Market Note discusses how Workhuman 2023 showcased strategic priorities for Workhuman as a strategy-oriented software provider in the spaces of rewards, recognition, and workforce performance. While Work ... Read More
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IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation
IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation This IDC PlanScape provides a framework for sustainability decision makers to evaluate changing ESG reporting legislation and strategies to remain compliant through the implementation of supporting technology ... Read More
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SoftwareOne Offers a Unique Approach to FinOps Services
SoftwareOne Offers a Unique Approach to FinOps Services This IDC Market Note covers SoftwareOne's North American summit held April 24 and 25, 2023, in Milwaukee, Wisconsin. Companies should consider a third-party partner, like SoftwareOne, to implement or mature their FinOps teams. Investing in peop ... Read More
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An Asian Banking Crisis or an Asia-Driven Global Recovery? Implications for Asia Technology Spending
An Asian Banking Crisis or an Asia-Driven Global Recovery? Implications for Asia Technology Spending The IDC study has found no significant issues with Asia banks and the economy. We predict that the banks will stay liquid and solvent and will continue with their technology investments. While recess ... Read More
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European IT Employment Forecast, 2021-2026
European IT Employment Forecast, 2021-2026 Despite economic slowdown in Europe in 2022, European technology employment continued to grow 2.7% in 2021 with continued demand for DX skills, underlining the deeper dependency on technology in all aspects of business, which accelerated during the COVID-19 ... Read More
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Worldwide Video Surveillance Camera Market Shares, 2022: Increasing Competition and a Focus on Business
Worldwide Video Surveillance Camera Market Shares, 2022: Increasing Competition and a Focus on Business This IDC study reviews the worldwide video surveillance camera market shares for 2022. As a companion piece to the upcoming video surveillance camera market forecast, this document can be used to ... Read More
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ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release
ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release This IDC Market Note highlights the recent vendor news from ServiceNow regarding its Utah product release for enterprise asset management (EAM). Please Note: Extended description available upon request. ... Read More
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Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success
Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success This IDC Market Note discusses how Qualtrics is redefining the market for behavior to chart employee experience (EX) success. Qualtrics is setting the tone for FY23 as the year that employee experience and customer expe ... Read More
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IAMPHENOM 2023: Phenom Paths Toward Placing 1 Billion People in Their Careers
IAMPHENOM 2023: Phenom Paths Toward Placing 1 Billion People in Their Careers This IDC Market Note highlights Phenom's annual event, IAMPHENOM, held in Philadelphia, Pennsylvania, and the company's commitment to placing 1 billion people in their careers. IAMPHENOM 2023 demonstrated that Phenom is in ... Read More
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The Collapse of Silicon Valley Bank: Why Prudent Risk Management Matters
The Collapse of Silicon Valley Bank: Why Prudent Risk Management Matters This IDC Perspective examines the failure of Silicon Valley Bank in the U.S. and its U.K. subsidiary, including the macroeconomic and regulatory causes. The rise in U.S. interest rates had a severe impact on the composition of ... Read More
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IDC Perspective: Embedded Payments — Issuing
IDC Perspective: Embedded Payments — Issuing This IDC Perspective discusses embedded payments. The term embedded is seemingly everywhere in the financial services industry. IDC believes that embedded finance is an evolutionary step in the process of what will ultimately be an open environment in whi ... Read More
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Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere
Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere This IDC Market Perspective defines (or redefines) streaming data, real-time data, and ultra-real-time data, and the volume of data created in IDC's Global DataSphere in 2022 that fall into these subsegmentations is e ... Read More
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Highlights from IDC's European Future of Work XChange 2023
Highlights from IDC's European Future of Work XChange 2023 This IDC Market Perspective provides an overview of the topics addressed during IDC's 2023 European Future of Work XChange Summit, with the theme "Becoming a purpose-led organization — beyond branding." It also shares some results of a pre-e ... Read More
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Worldwide and U.S. Business Consulting Services Forecast, 2023–2027
Worldwide and U.S. Business Consulting Services Forecast, 2023–2027 This IDC study provides an analysis of the worldwide business consulting services market for the 2023–2027 forecast period."We have moved to an instability economy where consumers continue to spend but less predictably. There is le ... Read More
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Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate
Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate This IDC Perspective examines the concept of enterprise intelligence that helps institutions make faster decisions based on location-independent data, analytics, AI/ML, and automation and that su ... Read More
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New Regulations for Operational Resiliency
New Regulations for Operational Resiliency This IDC Perspective discusses the new regulations for operational resiliency. The increase in cybersecurity attacks in financial services is posing a significant threat to the safety and soundness of the financial system. For this reason, IDC expects regul ... Read More
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Financial Planning and Analysis: Machine Learning and Artificial Intelligence Make a Difference
Financial Planning and Analysis: Machine Learning and Artificial Intelligence Make a Difference This IDC Perspective discusses the importance of FP&A and the current issues with ML and AI. It discusses ML and AI applications in FP&A and how they will change the skill in the profession. The d ... Read More
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Embedded Finance and Banking as a Service Fuels Customer Experience Modernization Efforts
Embedded Finance and Banking as a Service Fuels Customer Experience Modernization Efforts This IDC Perspective discusses how embedded finance and banking as a service is modernizing the customer experience. There is much discussion about the term embedded finance, primarily in the context of other t ... Read More
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Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts
Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts This IDC Market Perspective highlights the trends and impacts of digital workspace virtualization in the small and medium-sized business (SMB) markets. Virtual client computing is emerging as a key ... Read More
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Embedded Finance: New Opportunities in the Digital Transformation of Financial Services
Embedded Finance: New Opportunities in the Digital Transformation of Financial Services This IDC Market Perspective discusses the potential benefits and challenges businesses may face when incorporating embedded finance into their existing solutions as well as explores use cases of different applica ... Read More
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Autonomous Finance: Navigating the Future of Finance with Autonomous Technology
Autonomous Finance: Navigating the Future of Finance with Autonomous Technology This Market Perspective dives into the market of autonomous finance and the benefits and challenges that can impact businesses in their goal to become more data driven, efficient, and transparent.In recent years, autonom ... Read More
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How Organizations Can Strategically Approach Sustainable Transformation and Drive Business Value
How Organizations Can Strategically Approach Sustainable Transformation and Drive Business Value This IDC Market Note provides an overview of the business value creation element of corporate sustainability and the interplay between purpose, ESG, and corporate social responsibility (CSR) approaches i ... Read More
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