Publisher: IDC
Category: Service Industries

Service Industries market research reports by IDC

(561 reports matching your criteria)
    • Buyer Case Study: Zuellig Pharma Builds a Blockchain-Powered Trustworthy Supply Chain

      Buyer Case Study: Zuellig Pharma Builds a Blockchain-Powered Trustworthy Supply Chain This IDC Perspective selects a case study approach to highlight a blockchain implementation story that has moved beyond the traditional confines of a "pilot." In fact, Web3 and blockchain have attracted the imagina ... Read More

    • What is Guiding Organizational Priorities in Facilities Management?

      What is Guiding Organizational Priorities in Facilities Management? This IDC Market Perspective assesses how organizations are beginning to pace facilities automation and technology to meet the changing shape of the workforce and the advancement of skill sets available from new-minted workers. “The ... Read More

    • Financial Well-Being Is Key to Making Work Accessible

      Financial Well-Being Is Key to Making Work Accessible This IDC Market Perspective assesses the importance that financial partnerships between employers and employees play in building strategic retention. "Organizations are investing in strategic resources like financial well-being to gain insight in ... Read More

    • Changing Talent Dynamics Increase the Strategic Value of RPO

      Changing Talent Dynamics Increase the Strategic Value of RPO This IDC Market Perspective assesses how sectoral changes in the approach to talent acquisition are leaning into being more strategic around the first half of the process in recruitment and early screening. Changes in the approach to tale ... Read More

    • Rewards and Recognition Can Expand Its Power as a Tool for the Voice of the Employee

      Rewards and Recognition Can Expand Its Power as a Tool for the Voice of the Employee This IDC Market Perspective discusses how rewards and recognition can expand its power as a tool for the voice of the employee (VoE).Employees are reevaluating what it takes for them to join and stay with their empl ... Read More

    • The Future of Work on Workplace Automation Services

      The Future of Work on Workplace Automation Services The move to workplace automation is driven by many forces. Cost reduction is one, but it should not be the first. If a process can be automated to save time, money, and anxiety, it will be automated eventually. The most advantageous aspect of workp ... Read More

    • PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants

      PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants This IDC Perspective analyzes and highlights digital transformation projects for PLM completed by systems integrators and strategic consultants over a three-year period. Projects ... Read More

    • GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs

      GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs This IDC Market Note highlights the features of GoTo's Customer Engagement offering and how it meets the unique needs of SMBs. This document also explores how the offering fits in with GoTo's product portfolio as well as how it s ... Read More

    • Organizational Network Analysis as a Strategic Workplace and Workforce Tool

      Organizational Network Analysis as a Strategic Workplace and Workforce Tool This IDC Perspective provides insights into organizational network analysis as a strategic workplace and workforce tool. Organizational network analysis is a tool that most organizations can benefit from implementing in thei ... Read More

    • Blockchain and Agriculture

      Blockchain and Agriculture This IDC Perspective examines the rapidly developing use of blockchain (and related technology such as cryptocurrency and NFTs) in the agricultural industry. Providing numerous examples of current and near-future applications of blockchain in agricultural insurance, carbon ... Read More

    • IDC PlanScape: HR Digital Transformation for Retailers

      IDC PlanScape: HR Digital Transformation for Retailers This IDC PlanScape examines how digital transformation in HR can positively affect a retail organization, underlining steps toward a more impactful employee experience in view of flawless and efficient execution of modernization projects."Follow ... Read More

    • Coke's Generative AI Deal with Bain: Dawn of a New Era in Digital Marketing

      Coke's Generative AI Deal with Bain: Dawn of a New Era in Digital Marketing This IDC Market Note provides insights and recommendations related to the use of generative AI tools such as ChatGPT and DALL·E for marketing. The scale, scope, and intimacy (intrusion) capabilities of digital marketing have ... Read More

    • Future of Work: Strategies for the Flexible Work Experience

      Future of Work: Strategies for the Flexible Work Experience This IDC Perspective reviews the challenges that organizations face as they transition to a hybrid/flexible work experience. It also presents a framework for addressing those challenges, which assesses how organizations accelerate and expan ... Read More

    • AI and ML in Fraud Management: Key Trends, Perspectives, and Challenges

      AI and ML in Fraud Management: Key Trends, Perspectives, and Challenges This IDC Perspective addresses how the deployment of AI- and machine learning (ML)–enabled fraud prevention systems brings benefits to banks' fraud management operations, optimizing the operational efficiency of the fraud detect ... Read More

    • HPE Expands Circularity Programs with New Announcements

      HPE Expands Circularity Programs with New Announcements This IDC Market Note discusses HPE's new programs to increase circular economy efforts. "By targeting SMB and midsize companies and focusing on increasing IT organizations' engagement levels, HPE is embracing its role as a trusted partner and l ... Read More

    • IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program

      IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program This IDC PeerScape presents the practices for developing an IT sustainability plan and keeping it on track. It examines the value of "cleaning house" before diving into an IT sustainability project, the guidance p ... Read More

    • Employee Turnover: Understanding the Who, the Why, and How to Minimize

      Employee Turnover: Understanding the Who, the Why, and How to Minimize This IDC Perspective discusses the topic of workforce turnover and how it is playing out across company size and business sector. The results shared came from IDC's 2022 survey of HR decision makers."Every organization has a pote ... Read More

    • ESG and the Impact on Trust Perceptions

      ESG and the Impact on Trust Perceptions This IDC Perspective explores ESG as a trust determinant in the IDC Trust Index, gauging the impact of positive and negative ESG performance on overall trust ratings and evaluating how ESG aligns with IDC's Trust Framework. The emerging class of ESG management ... Read More

    • Artificial Intelligence Adoption Across Banking, Financial Services, and Insurance, Manufacturing, Telecommunications, and Retail, India 2022

      Artificial Intelligence Adoption Across Banking, Financial Services, and Insurance, Manufacturing, Telecommunications, and Retail, India 2022 This IDC Tech Buyer Presentation summarizes the artificial intelligence (AI) technology trends and developments in India’s enterprise sector in the past year ... Read More

    • Key Takeaways from NRF 2023 on Payments Transformation in Retail

      Key Takeaways from NRF 2023 on Payments Transformation in Retail This IDC Perspective discusses key takeaways from NRF 2023 on payments transformation in retail. NRF 2023 highlighted the impact of the growing strategic importance of omni-channel payments in retail point of sale (POS) with both paym ... Read More

    • The SMB Recession Toolkit

      The SMB Recession Toolkit This IDC Perspective offers a set of five clear actions SMBs can take to combat a recession and set themselves up for long-term growth. It also provides recent survey findings regarding macroeconomic challenges at SMBs in North America and Western Europe.According to Katie ... Read More

    • The Rise of Digital Core in Insurance: The Road to Modernization

      The Rise of Digital Core in Insurance: The Road to Modernization This IDC Perspective offers insights into the prerequisites for digital core adoption by insurers. It essentially targets the dos and don'ts and the principles that insurance companies should consider while creating their strategy to t ... Read More

    • How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security

      How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security This IDC Perspective discusses two SMB organizations in detail as examples of how SMBs select and leverage their security services vendors to address the most common pain points faced by many SMBs and, more important ... Read More

    • Four at the Forefront: Shining Examples of Big Data and Analytics in Asia/Pacific Financial Services in 2022

      Four at the Forefront: Shining Examples of Big Data and Analytics in Asia/Pacific Financial Services in 2022 This IDC Perspective profiles four emergent big data and analytics initiatives that are empowering Asia/Pacific financial services institutions (FSIs) to operate with the rich insights behind ... Read More

    • Cryptocurrency — Technological Developments and Enterprise Adoption

      Cryptocurrency — Technological Developments and Enterprise Adoption This IDC Perspective analyzes notable cryptocurrencies in the market through differences in their structure, product design, and technological underpinning. This report also explores notable developments around the cryptocurrency te ... Read More

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