Category: Service Industries
Service Industries market research reports by IDC
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Digital Enablement and the Manager's Role in Employee Experience
Digital Enablement and the Manager's Role in Employee Experience This IDC Perspective discusses digital enablement and the role of the manager in the employee experience. A return to a balance of power between employees and employers for organizational resource design in support of OKRs is renewing ... Read More
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Analyst Takeaways from EBAday 2023
Analyst Takeaways from EBAday 2023 This IDC Market Note provides a perspective on EBAday 2023, held in person in Madrid on June 20 and 21, 2023, attracting more than 1,300 delegates from 42 countries. IDC's European Financial Insights analysts attended the event, which featured more than 30 conferen ... Read More
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Asset Management Investments as an Indicator of Adoption of AI and Technology in Asia's Financial Services
Asset Management Investments as an Indicator of Adoption of AI and Technology in Asia's Financial Services This IDC study reviewed US$2.5 billion of recent venture capital investments across Asian fintech startups. We have been able to identify several use cases of potential technology investments f ... Read More
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Worldwide Asset Life-Cycle Management Applications Market Shares, 2022: Acquisitions Continue to Drive the Market
Worldwide Asset Life-Cycle Management Applications Market Shares, 2022: Acquisitions Continue to Drive the Market This IDC study provides market share data for the asset life-cycle management applications market in 2022. The worldwide ALM applications market grew at a 5.4% rate in 2022, increasing t ... Read More
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Remote Interviewing: The Transformative Shift in Talent Acquisition
Remote Interviewing: The Transformative Shift in Talent Acquisition This IDC Perspective discusses remote interviewing. Companies need to continue to navigate these waters. Talent acquisition vendors that can provide creative, interactive, and ethical solutions will be well positioned to excel in t ... Read More
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What Is Green Accounting, and Why Should It Be on the Minds of the CFO?
What Is Green Accounting, and Why Should It Be on the Minds of the CFO? This IDC Perspective explores green accounting, and why it should be on the minds of the office of the CFO. With continued focus on sustainability from governments and companies, there is an increase in focus on developing and s ... Read More
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Asia/Pacific (Excluding Japan) Business Consulting Services 2022 Market Share
Asia/Pacific (Excluding Japan) Business Consulting Services 2022 Market Share As volatility becomes the new normal, enterprises in Asia/Pacific are becoming cautiously optimistic about economic growth; hence, they are scrutinizing their spending with third-party SPs to manage cost. This IDC Market S ... Read More
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Shining Examples of Data Analytics and AI in Asia/Pacific Financial Services
Shining Examples of Data Analytics and AI in Asia/Pacific Financial Services This IDC Market Perspective examines new developments and dynamics in the fields of data analytics and AI in the financial services sector in the Asia/Pacific region. The featured projects highlight the increasing focus on ... Read More
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Why Words Matter: A Future of Work Terminology Guide
Why Words Matter: A Future of Work Terminology Guide This IDC Perspective looks at both vendors and end-user organizations that can benefit from understanding the main definitions that could be involved in the Future of Work (FoW) terminology. The future of work is an enterprisewide imperative drive ... Read More
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Telcos' Mobile Money Strategies in Sub-Saharan Africa
Telcos' Mobile Money Strategies in Sub-Saharan Africa This IDC Market Perspective takes a detailed look at the latest developments in the mobile money market in Sub-Sahara Africa. The report analyses how the market has evolved since 2018 and highlights factors that have influenced the adoption of mo ... Read More
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IDC PlanScape: Leveraging AI to Address the Skills Gap in Federal Agencies
IDC PlanScape: Leveraging AI to Address the Skills Gap in Federal Agencies This IDC PlanScape provides federal agencies a framework to make strategic choices regarding the type of AI solutions they should leverage to address the skills gap in federal agencies. This IDC PlanScape highlights several s ... Read More
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Mitigating Bias in HR Is Critical to Ensuring Fair Decision Making
Mitigating Bias in HR Is Critical to Ensuring Fair Decision Making This IDC Perspective looks at mitigating bias in HR systems to ensure fair outcomes. As the use of AI increases in HCM technology, so too does the increased risk of bias built into the system. Technology providers, services firms, t ... Read More
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Asia/Pacific (Excluding Japan) Financial Applications Market Share, 2022: Xero Takes the Lead
Asia/Pacific (Excluding Japan) Financial Applications Market Share, 2022: Xero Takes the Lead This IDC study examines the financial applications software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."As businesses increasingly seek tailored ... Read More
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ADP 1H23: Digital Assistance, Systems Unity, and Deeper Analytics Engagements
ADP 1H23: Digital Assistance, Systems Unity, and Deeper Analytics Engagements This IDC Market Note discusses how ADP's 1H23 developments and announcements — including ADP's flagship Meeting of the Minds (MOTM) event — showed a new era of interest in the vendor as it brings together the complex worl ... Read More
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Worldwide Financial Applications Forecast, 2023–2027: Harnessing Financial Data Is Paramount
Worldwide Financial Applications Forecast, 2023–2027: Harnessing Financial Data Is Paramount This IDC study discusses the worldwide market for financial applications for 2023–2027."There is a vast amount of data across the enterprise and a growing need to connect it all to gain more visibility into ... Read More
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A New Vision for Physical Security Technology: Making Physical Security Invisible
A New Vision for Physical Security Technology: Making Physical Security Invisible This IDC Perspective discusses a new vision for physical security technology. Generative AI (GenAI) is quickly evolving to provide a conversational interface to physical security applications. This will enable physical ... Read More
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Overview of Business Metrics That Matter for Services Industry
Overview of Business Metrics That Matter for Services Industry This IDC Market Perspective provides an overview of business metrics that matter for the services industry. As the saying goes "You can't manage what you can't measure." Tracking and measuring the right set of metrics will maximize chanc ... Read More
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Skills and the Internal Mobility Advantage in Talent Acquisition
Skills and the Internal Mobility Advantage in Talent Acquisition This IDC Perspective discusses skills and the internal mobility advantage in talent acquisition. When organizations implement strategies around internal mobility, they go beyond the organization's need to fill critical skills gaps towa ... Read More
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Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain
Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain The IDC Perspective on the prerequisites of blockchain adoption by insurers in the Asia/Pacific region provides valuable insights into the current state of the insurance industry and potential benefits of ... Read More
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Financial Cloud Trends in Asia/Pacific
Financial Cloud Trends in Asia/Pacific This IDC Perspective takes a look at some of the major trends in cloud usage in the region based on IDC research and offers an overview of the four largest cloud services providers in Asia/Pacific (excluding Japan) (APEJ) based on revenue to compare their offer ... Read More
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Embedded Payments — Acceptance
Embedded Payments — Acceptance This IDC Perspective discusses the other side of the card payment ecosystem: acceptance. The concept of embedded financial services continues to find traction across multiple industries. IDC believes that embedded financial services are an evolutionary step in the proc ... Read More
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Worldwide Financial Applications Market Shares, 2022: Role of CFO Continues to Expand
Worldwide Financial Applications Market Shares, 2022: Role of CFO Continues to Expand This IDC study examines the market for financial applications, which is expected to see solid growth driven, in part, by the sharper focus on financial applications that was a prominent side effect from the COVID-1 ... Read More
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PwC EMEA Analyst Day: May 2023
PwC EMEA Analyst Day: May 2023 This IDC Market Perspective provides a perspective on PwC's EMEA Financial Services Analyst Day, held in person in May 2023. IDC's European Financial Insights analysts attended the event, which featured several PwC partners and clients' success stories. Please Note: Ex ... Read More
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Fintechs and Regulatory Compliance
Fintechs and Regulatory Compliance This IDC Perspective discusses how financial technology (fintech) companies and banks that provide those companies with bank accounts will continue to struggle to meet the expectations of U.S. regulators provided that there may be insufficient information supplied ... Read More
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Cryptocurrency and Content Creators
Cryptocurrency and Content Creators This IDC Market Perspective looks at the growth of independent content creation and the factors limiting the use of cryptocurrencies for content monetization."With over 3.2 billion consumers forecast to spend $17 billion on independent content creator subscription ... Read More
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