Category: Service Industries
Service Industries market research reports by IDC
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IDC PlanScape: Digital Solutions to Regulatory Burden for the Capital Markets
IDC PlanScape: Digital Solutions to Regulatory Burden for the Capital Markets This IDC PlanScape explores how digital solutions to increasing regulatory pressure in the capital markets are helping contain the cost of compliance while maintaining a high quality of regulatory requirement delivery."Th ... Read More
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U.S. SMB Wireline Voice and Data Market Shares, 2022: Cable's Share Growth Continues
U.S. SMB Wireline Voice and Data Market Shares, 2022: Cable's Share Growth Continues This IDC study analyzes U.S. communication service providers' fixed-line voice and data revenue in the small and medium-sized business (SMB) market."The U.S. cable operators continue to gain market share in the wire ... Read More
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Using Knowledge Management to Create a Borderless and Reimagined Workspace
Using Knowledge Management to Create a Borderless and Reimagined Workspace This IDC Perspective describes knowledge management and lays out the importance of implementing it within the enterprise. A knowledge management system is a digital workspace that creates access to organizational resources to ... Read More
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Holistic Considerations for Internal Mobility
Holistic Considerations for Internal Mobility This IDC Perspective discusses holistic considerations for internal mobility. Dynamic skills evaluation and recognition prioritize matching talent to where organizational objectives and key results (OKRs) can best be met as the organization adapts to mee ... Read More
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Oracle Applications and Industry Analyst Summit: Close the Divide Between the Front and Back Offices
Oracle Applications and Industry Analyst Summit: Close the Divide Between the Front and Back Offices This IDC Market Note highlights some of the notable takeaways and themes noted by IDC's Enterprise Apps, HCM, and CX teams from the Oracle Applications and Industry Analyst Summit held on April 25, 2 ... Read More
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Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications
Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different bu ... Read More
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Internal Talent Mobility Takes Advantage of Future of Work Technology
Internal Talent Mobility Takes Advantage of Future of Work Technology This IDC Perspective discusses internal talent mobility taking advantage of future of work technology. Talent mobility, when done well, allows organizations to address global talent shortages, corporate culture continuity imbalan ... Read More
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Are Digital Payments the Key to Youth Banking?
Are Digital Payments the Key to Youth Banking? This IDC Market Note discusses the Venmo Teen Account, which is the most recent in a long line of youth-focused financial services products. A range of technologies are enabling a new way to offer payment services to new demographic markets. Banks and f ... Read More
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IDC PlanScape: Layoff Practices to Avoid Brand Destruction
IDC PlanScape: Layoff Practices to Avoid Brand Destruction This IDC PlanScape discusses managing cost reductions effectively."While layoffs are not new, the unfortunate nature of the layoffs occurring after excellent financial results is less characteristic of normal cost reductions organizations ha ... Read More
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Generative AI in Engineering — A Revolution in Process
Generative AI in Engineering — A Revolution in Process This IDC Perspective explores the opportunities and challenges for generative artificial intelligence (GAI) tools, such as Open AI's ChatGPT, to improve engineering and product/process development. This document reviews fundamental aspects of ho ... Read More
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Employee Shortage Coping Strategies in Europe
Employee Shortage Coping Strategies in Europe This IDC Market Perspective shows how European organizations remain under pressure from labor shortages, especially when recruiting new staff. This study explores the gravity of the situation based on recent European surveys of employers and employees. I ... Read More
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What Are the Capabilities of Audit Software? Where Is It Headed?
What Are the Capabilities of Audit Software? Where Is It Headed? This IDC Perspective explores the value, technology, and talent pipeline of auditors. The audit profession has been around for centuries because it not only provides owners of enterprises' confidence in their financial books but also ... Read More
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Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2022: Growth Remained Steady
Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2022: Growth Remained Steady This IDC study examines the human capital management and payroll applications software market for the 2020–2022 period."The market for HCM and payroll applications with growth of 11.7% s ... Read More
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European HCM and Payroll Applications Market Shares, 2022: Reshaping the HR Department
European HCM and Payroll Applications Market Shares, 2022: Reshaping the HR Department This IDC Market Share study provides 2022 market sizing and market share per vendor in the Western Europe and Central and Eastern Europe human capital management and payroll management applications market. The stu ... Read More
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VMware Enhances Partner Experience with the Evolution of Partner Connect and Ignite
VMware Enhances Partner Experience with the Evolution of Partner Connect and Ignite This IDC Market Perspective discusses digital transformation, which has moved the industry from basic hardware sales to software sales and from support services to value-added services developed from a partner's spec ... Read More
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Duck Creek Technologies' Formation 2023: Building Together
Duck Creek Technologies' Formation 2023: Building Together This IDC Market Note presents key highlights from Duck Creek Technologies' annual conference, Formation 2023. The event brought together industry leaders, experts, and innovators to discuss the latest trends in insurance technology and explo ... Read More
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European ERM Application Vendor Shares, 2022
European ERM Application Vendor Shares, 2022 This IDC study analyzes and sizes the Europe ERM applications market from 2020 to 2022 and provides vendor market shares. It segments the ERM applications market by functional market (eight functional markets), deployment model (PCS and on premises), and ... Read More
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From Great Resignation to Tech Layoffs: A European Perspective on IT Employment and Skills
From Great Resignation to Tech Layoffs: A European Perspective on IT Employment and Skills This IDC Market Note looks at what recent layoffs within tech companies mean for the war for IT talent in Europe. While we have been used to seeing the tech industry being on massive hiring spree, 2022 and int ... Read More
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Spotlighting the Importance of Secure Digital Infrastructure: Key Retail Takeaways from the Comcast Business Analyst Conference
Spotlighting the Importance of Secure Digital Infrastructure: Key Retail Takeaways from the Comcast Business Analyst Conference This IDC Market Note covers key retail takeaways from the Comcast Business Analyst Conference held in March 2023. It includes a discussion of secure networking and its imp ... Read More
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Identity in the Digital Age
Identity in the Digital Age This IDC Perspective discusses identity in the digital age. The challenges with respect to the appropriate combination of technological solutions that can help banks address the conflicting needs for better identity verification and increasing security demands, both in te ... Read More
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UNLEASH America 2023: Talent Mobility, Rewards and Recognition, and DEIB — Oh My!
UNLEASH America 2023: Talent Mobility, Rewards and Recognition, and DEIB — Oh My! This IDC Market Note looks at UNLEASH America 2023. UNLEASH America showcased a concentrated set of vendor solutions with a focus on managing the entire ecosystem of employee considerations — not just skills — with res ... Read More
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Worldwide Video Surveillance Camera Forecast, 2023–2027: A Fragmented Market, But Robust Growth
Worldwide Video Surveillance Camera Forecast, 2023–2027: A Fragmented Market, But Robust Growth This IDC study provides a forecast for the video surveillance camera market for the 2023–2027 period."The video surveillance camera market will continue to grow at a double-digit pace," according to Mike ... Read More
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Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development
Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development This IDC Market Note discusses how Workhuman 2023 showcased strategic priorities for Workhuman as a strategy-oriented software provider in the spaces of rewards, recognition, and workforce performance. While Work ... Read More
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IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation
IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation This IDC PlanScape provides a framework for sustainability decision makers to evaluate changing ESG reporting legislation and strategies to remain compliant through the implementation of supporting technology ... Read More
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SoftwareOne Offers a Unique Approach to FinOps Services
SoftwareOne Offers a Unique Approach to FinOps Services This IDC Market Note covers SoftwareOne's North American summit held April 24 and 25, 2023, in Milwaukee, Wisconsin. Companies should consider a third-party partner, like SoftwareOne, to implement or mature their FinOps teams. Investing in peop ... Read More
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