Category: Service Industries
Service Industries market research reports by IDC
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Accounting for Employee Type Diversity Helps Optimize Organizational Design and Performance
Accounting for Employee Type Diversity Helps Optimize Organizational Design and Performance This IDC Market Perspective looks at accounting for employee type diversity to help optimize organizational design and performance. As organizations seek to become more adaptable, they are being challenged to ... Read More
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Employee Experience Drives IT to Reorchestrate Data Use Cases and Lean Toward Platform 2.0
Employee Experience Drives IT to Reorchestrate Data Use Cases and Lean Toward Platform 2.0 This IDC Market Perspective looks at employee experience driving IT to reorchestrate data use cases and lean toward Platform 2.0. The constant nature of economic, business, and labor market change is driving o ... Read More
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Deconstructing and Rebuilding How Data Frameworks Connect Employee Performance to the Organization’s Performance
Deconstructing and Rebuilding How Data Frameworks Connect Employee Performance to the Organization’s Performance This IDC Market Perspective discusses deconstructing and rebuilding how data frameworks connect employee performance to the organization’s performance. Tech vendors and their clients are ... Read More
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Generative AI in Accounts Receivable: Opportunities to Better Manage Collections and Cash Flow
Generative AI in Accounts Receivable: Opportunities to Better Manage Collections and Cash Flow This IDC Market Perspective discusses the possible transformation in the accounts receivable department through the implementation of generative AI technology. With features such as automated debt collecti ... Read More
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Infosys Finacle Conclave 2023 Key Takeaways
Infosys Finacle Conclave 2023 Key Takeaways This IDC Market Note highlights some of the major topics presented and discussed at the Infosys Finacle Conclave 2023 in Istanbul. The conference theme was Recomposing Banking — Leading the Digital Continuum. This topic stimulated conversations on how bank ... Read More
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IT's Role in the Drive to Reorchestrate Data Use Cases to Personalize Employee Resource Directioning and Experiences
IT's Role in the Drive to Reorchestrate Data Use Cases to Personalize Employee Resource Directioning and Experiences This IDC Perspective discusses IT's role in the drive to reorchestrate data use cases to personalize employee resource directioning and experiences. The constant nature of economic, b ... Read More
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ESG for Financial Institutions — Delivering Improved ESG Performance Through Data Services and Platforms
ESG for Financial Institutions — Delivering Improved ESG Performance Through Data Services and Platforms This IDC Market Perspective explores ESG developments impacting the financial sector and the software and data services that address these evolving requirements. This document highlights research ... Read More
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Worldwide and U.S. Business Consulting Services Market Shares, 2022: Investment in Cutting-Edge Tech Pays Off
Worldwide and U.S. Business Consulting Services Market Shares, 2022: Investment in Cutting-Edge Tech Pays Off This IDC study discusses the performance of the business consulting firms for 2022."2022 was a transition year for the business consulting services market. The down market in 2020 flipped in ... Read More
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Key Technologies Supporting Changes in Stores to Support Evolving Customer Expectations in Asia/Pacific
Key Technologies Supporting Changes in Stores to Support Evolving Customer Expectations in Asia/Pacific This IDC Perspective aims to identify the essential technologies that enable stores to keep up with evolving customer expectations. It showcases examples, advantages, and challenges related to the ... Read More
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Property Managers as Facility Management Software Vendors: JLL and CBRE
Property Managers as Facility Management Software Vendors: JLL and CBRE This IDC Market Note discusses how two large commercial property managers, JLL and CBRE, have pursued this market with varying levels of determination and success. These FM software vendors provide their customers with a more co ... Read More
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Rise of the Facility Management Software Holding Companies
Rise of the Facility Management Software Holding Companies This IDC Market Note discusses Fortive and Eptura, the two largest facility management (FM) software vendors in 2022. They are also holding companies that have acquired well-known names in the industry over the past few years. This is a new ... Read More
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Best in Future of Work: Finding Talents through the Career Metaverse
Best in Future of Work: Finding Talents through the Career Metaverse This IDC Perspective discusses the nomination details of the Best in Future of Work winner from the IDC Future Enterprise Awards 2023 in the Asia/Pacific region with how generative AI (GenAI) can impact organizations moving forward ... Read More
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The Role of Client Endpoint Management Tools in Digital Employee Experience Monitoring
The Role of Client Endpoint Management Tools in Digital Employee Experience Monitoring This IDC Market Perspective examines how client endpoint management technologies, specifically PC life-cycle management (PCLM) and unified endpoint management (UEM) tools, factor into larger digital employee expe ... Read More
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Zellis Vendor Profile: Enhancing HR Processes with Cloud Automation
Zellis Vendor Profile: Enhancing HR Processes with Cloud Automation Zellis is the U.K. and Ireland’s largest provider of payroll and core HR solutions, with 45% of FTSE 100 companies using one or more of its products. The U.K accounts for 93% of its total market revenues while Ireland accounts for 7 ... Read More
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PwC Analyst Day 2023
PwC Analyst Day 2023 This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as numerous clients discussed their work ... Read More
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IDC Financial Services Xchange 2023: The Choreography of C's: Control, Choice, Compliance, Connectedness, and Costs
IDC Financial Services Xchange 2023: The Choreography of C's: Control, Choice, Compliance, Connectedness, and Costs This IDC Market Note emphasizes insights from IDC's Financial Services Xchange 20230 conference, underscoring the necessity for a robust exchange among industry peers in the Financial ... Read More
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McKinsey Analyst Event 2023: Whispering a Little Bit Louder
McKinsey Analyst Event 2023: Whispering a Little Bit Louder This IDC Market Perspective provides IDC’s views, learnings, perspectives, and advice after attending McKinsey’s global analyst summit held on September 18 and 19, 2023, in New York City. This document discusses touring the company’s Innova ... Read More
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KPMG Analyst Event — Learning the Latest at the KPMG Lakehouse
KPMG Analyst Event — Learning the Latest at the KPMG Lakehouse This IDC Market Perspective discusses about KPMG that held an analyst event at its Lakehouse learning facility in Orlando, Florida, on September 27–28, 2023, presenting business topics and updates, an innovation showcase, and Lakehouse ... Read More
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SEC Anti–Money Laundering Risk Alert
SEC Anti–Money Laundering Risk Alert This IDC Perspective reviews the findings from the Securities and Exchange Commission (SEC) with respect to the anti–money laundering (AML) Risk Alert that was released at the end of July 2023. The issues and findings spelled out in the risk alert highlight sever ... Read More
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BT Unveils its Strategy for Business at Focus 2023: Better on BT
BT Unveils its Strategy for Business at Focus 2023: Better on BT This IDC Market Perspective summarizes the highlights of BT Focus 2023, which was held virtually on October 12, 2023. It provides IDC's perspective on BT Business' strategy, with a focus on its Global Fabric platform and its efforts in ... Read More
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Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate
Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate The IDC Market Perspective analyzes notable developments in Asia/Pacific in 2023 and beyond. Although the region is diverse in its spread of development and financial services, several key themes, such as real-t ... Read More
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GenAI in Action: GXS Bank Looks to Enhance Productivity, Achieve Cost Savings, and Reduce Coding Efforts through GenAI
GenAI in Action: GXS Bank Looks to Enhance Productivity, Achieve Cost Savings, and Reduce Coding Efforts through GenAI This IDC Perspective examines generative AI (GenAI) technologies' adoption level in GXS Bank, a digital bank. The document's objective is to provide enterprises with practical insig ... Read More
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Asia/Pacific (Excluding Japan and China) Security Software Market Shares for SMBs and Midmarket Segments, 2022: IDC's Top 10 Players
Asia/Pacific (Excluding Japan and China) Security Software Market Shares for SMBs and Midmarket Segments, 2022: IDC's Top 10 Players This IDC study examines the security software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."Security is not ... Read More
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Is Web3 Gaming a Dead End or Evolving into Something Interesting?
Is Web3 Gaming a Dead End or Evolving into Something Interesting? This IDC Market Note sizes and assesses trends in the Web3 gaming space in 2023 and offers insight into how 2024 should develop. The aim is to discern whether there's evidence that vendors in and around the gaming industry should inv ... Read More
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ADP 2H23: A Streamlined Drive to Global Delivery at Scale
ADP 2H23: A Streamlined Drive to Global Delivery at Scale This IDC Market Note reviews ADP 2H23. The second half of FY23 has been robust for ADP with the announcement of a key acquisition, the launch of a new venture fund, deeper key partnerships, and the hosting of the company's annual analyst day ... Read More
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