Category: IT Services
IT Services market research reports by IDC
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Worldwide Data Privacy Compliance Software Market Shares, 2021: OneTrust Still Owns the Market Despite Shift Left
Worldwide Data Privacy Compliance Software Market Shares, 2021: OneTrust Still Owns the Market Despite Shift Left This IDC study investigates the data privacy management software market. It discusses overall market dynamics, analyzes the competitive landscape, and provides a quantitative assessment ... Read More
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Understanding the Significance of the Low-Code Developer Forecast, 2022–2027
Understanding the Significance of the Low-Code Developer Forecast, 2022–2027 This IDC Market Perspective discusses the worldwide forecast for the low-code developer population for 2022–2027 in the context of related dimensions such as developer role and IDC region."The population of low-code develop ... Read More
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IDC MaturityScape: Content-Centric Workflow 2.0
IDC MaturityScape: Content-Centric Workflow 2.0 This IDC study describes the organizational characteristics at five levels of content-centric workflow maturity, from an ad hoc, highly manual approach to a fully optimized and automated state where human resources are freed to focus on innovation and ... Read More
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Executive Summary of PaaS Market Insights from IDC's "Technology Is the Foundation for Overcoming Storms of Disruption"
Executive Summary of PaaS Market Insights from IDC's "Technology Is the Foundation for Overcoming Storms of Disruption" This IDC Market Note provides an executive summary of the cloud platform-as-a-service (PaaS) insights published in Technology Is the Foundation for Overcoming Storms of Disruption ... Read More
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The Art of Making IT Simple
The Art of Making IT Simple This IDC Market Note focuses on key announcements and points discussed from the ServiceNow Knowledge hybrid event held in Sydney on May 25–26, 2022. Please Note: Extended description available upon request. ... Read More
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IDC European Future of Operations Digital Summit 2022 Analyst Snapshot
IDC European Future of Operations Digital Summit 2022 Analyst Snapshot This IDC Perspective provides an overview of the IDC European Future of Operations Digital Summit 2022, which took place on June 14. The online event provided insights and best practices around operations management across operat ... Read More
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Worldwide Virtual Client Computing Software Market Shares, 2021: A Market on the Brink of Transformation
Worldwide Virtual Client Computing Software Market Shares, 2021: A Market on the Brink of Transformation This IDC study provides an updated analysis of the worldwide virtual client computing software market in calendar year 2021, along with notes about events in the current year (2022)."2021 will be ... Read More
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Worldwide IT Service Management Software Market Shares, 2021: New Patterns of Service Emerge
Worldwide IT Service Management Software Market Shares, 2021: New Patterns of Service Emerge This IDC study provides worldwide IT service management software market share data for 2021."Services and service are key to delivering digital experiences to both employees and customers," said Shannon Kalv ... Read More
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Future of Customer Experience: Why Professional Services Are Critical to CX
Future of Customer Experience: Why Professional Services Are Critical to CX This IDC Perspective discusses why professional services are critical to customer experience (CX). Customer experience–related professional services play an important role in helping organizations position their brand and de ... Read More
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Driving ESG from IT: Key Takeaways from IDC's Global CIO Advisory Board — May 2022 Edition
Driving ESG from IT: Key Takeaways from IDC's Global CIO Advisory Board — May 2022 Edition This IDC Perspective focuses on how IT can drive sustainability for the organization and beyond. Drawing from the CIO Advisory Board discussion held in May 2022 and moderated by IDC, this IDC Perspective provi ... Read More
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The Internet Exchange Ecosystem in India
The Internet Exchange Ecosystem in India Internet exchanges (IXs) facilitate the exchange of internet traffic reducing latency and cost of bandwidth. They are a crucial component of the Digital India campaign. IX is a physical infrastructure that directly interconnects Internet service providers (IS ... Read More
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The Digital-Native Business Funding Winter Is Coming: Where Are the Opportunities for Technology Suppliers?
The Digital-Native Business Funding Winter Is Coming: Where Are the Opportunities for Technology Suppliers? This IDC Market Perspective presents a first take on the impact of the funding winter on digital-native businesses (DNBs) and the pressures they are currently facing. The report provides a set ... Read More
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Building the Ecosystem for Internet Exchanges in Asia/Pacific
Building the Ecosystem for Internet Exchanges in Asia/Pacific This IDC Market Perspective investigates the current state of technology and business models of leading internet exchanges (IXs) in Asia/Pacific and the largest IX in Europe. Since the mid-1990s, when the first IXs were established, the t ... Read More
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IDC MaturityScape: Future of Industry Ecosystems 1.0
IDC MaturityScape: Future of Industry Ecosystems 1.0 This IDC MaturityScape is a guide for organizations planning to expand their industry ecosystems, wherever they are on their journey. The first step is identifying how mature the current approach is, and then where to evolve. This evolution could ... Read More
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IDC PlanScape: Adopting Circular Economy Principles to Support Digital Infrastructure Sustainability Goals
IDC PlanScape: Adopting Circular Economy Principles to Support Digital Infrastructure Sustainability Goals This IDC PlanScape highlights the business drivers and policies that are required to build a more sustainable digital infrastructure and IT equipment environment. This document offers guidance ... Read More
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IDC MaturityScape Benchmark: Digital Maturity in the U.S., 2022
IDC MaturityScape Benchmark: Digital Maturity in the U.S., 2022 This IDC MaturityScape Benchmark presents the results of IDC’s 2021 Digital Transformation MaturityScape Benchmark Survey and supplements IDC MaturityScape: The Future Enterprise 1.0 (IDC #US43646819, April 2019). Together, they provide ... Read More
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Worldwide IT Leasing and Financing Forecast, 2022–2026: Top 25 Countries Experience Steady Growth
Worldwide IT Leasing and Financing Forecast, 2022–2026: Top 25 Countries Experience Steady Growth This IDC study provides guidance and revised forecasts for IT leasing, financing, and flexible consumption providers as they navigate the next stages of enterprise resiliency."IDC observes steady deman ... Read More
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The Impact of Inflation in Latin America
The Impact of Inflation in Latin America Latin America and the world are facing never-experienced crises that have raised uncertainty never before witnessed. When felt it was returning to its pre-pandemic GDP growth trend rate of around 2.5% for 2022, according to FMI, the Russia/Ukraine conflict br ... Read More
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Southeast Asia IT Services Market Forecast, 2022–2026
Southeast Asia IT Services Market Forecast, 2022–2026 This IDC’s Southeast Asia IT Services Market Forecast details the 2022–2026 market size and growth rate for the IT services market of the Southeast Asia subregion. As part of the macromarket view, the study examines the IT services market as thre ... Read More
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Navigating Hyperscale Ecosystems for IT/OT Convergence
Navigating Hyperscale Ecosystems for IT/OT Convergence This IDC Perspective explores the rise of new ecosystems, partnerships, and marketplaces that are designed to facilitate IT/OT convergence. Hyperscale IT and OT technology providers are in a race for ecosystem mastery over the contested overlapp ... Read More
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SmartX Makes IT Simple by Modernizing Infrastructure and Bringing Simplicity, Agility, Resilience, and Security to Datacenters
SmartX Makes IT Simple by Modernizing Infrastructure and Bringing Simplicity, Agility, Resilience, and Security to Datacenters This IDC study highlights how SmartX Hyperconverged Infrastructure (HCI) has become an important part of enterprise hybrid cloud to help customers accelerate DX and data mon ... Read More
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ServiceNow Knowledge 2022 Conference Provides Momentum; Unveils New Procurement Solution
ServiceNow Knowledge 2022 Conference Provides Momentum; Unveils New Procurement Solution This IDC Market Note discusses the ServiceNow Knowledge 2022 conference conducted May 24–26 in Las Vegas, which provided an opportunity for ServiceNow to update the industry on its vision for the Platform for Di ... Read More
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The Data Paradox Reshaping the CIO and CMO Relationship
The Data Paradox Reshaping the CIO and CMO Relationship This IDC Perspective provides a framework for CMO and CIO alignment that supports marketing's need to experiment and color outside the lines while balancing IT's overarching responsibility for architecture that enables secure and trusted integr ... Read More
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Upskilling/Reskilling in the Metaverse — A Distant Reality?
Upskilling/Reskilling in the Metaverse — A Distant Reality? This IDC Market Note explores the current development and prospects on the use of the metaverse as a tool for learning and development (L&D) for IT skills. Although current hype around Web 3.0 and the metaverse cannot be overlooked and ... Read More
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Punching Above Their Weight: The Value of Business Analysis in the Digital World
Punching Above Their Weight: The Value of Business Analysis in the Digital World In this IDC Perspective, we are approaching head-on the debate about the role of the business analyst in today's digital world. We talked to several organizations that participated in IIBA's 2021 study on analytics and ... Read More
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