Category: IT Services
IT Services market research reports by IDC
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Worldwide and U.S. IT Outsourcing Services Forecast, 2024–2028
Worldwide and U.S. IT Outsourcing Services Forecast, 2024–2028 This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2024–2028 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Service ... Read More
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The Sustainability Regulations 101 View
The Sustainability Regulations 101 View This IDC Market Perspective explores the evolving landscape of sustainability regulations, highlighting the pivotal role of policies and laws in driving sustainable operations within organizations. It differentiates between mandatory and voluntary measures, em ... Read More
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Understanding Partner Developments and Opportunities: Highlights From IDC's 1Q24 Partner Advisory Board Session
Understanding Partner Developments and Opportunities: Highlights From IDC's 1Q24 Partner Advisory Board Session This IDC Market Perspective summarizes a discussion among partners that joined IDC's quarterly Partner Advisory Board in February 2024. During the discussion, partners from EMEA representi ... Read More
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Delivering Insight-Led Procurement with WNS Procurement Powered by The Smart Cube
Delivering Insight-Led Procurement with WNS Procurement Powered by The Smart Cube This IDC Market Note highlights the announcements of WNS' recent acquisitions and rebranding of WNS Denali and how they support and enhance WNS' vision of driving insight and data-led procurement. Please Note: Extended ... Read More
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IDC PlanScape: Business Impact Assessment to Prepare for Business and Security Disruptions
IDC PlanScape: Business Impact Assessment to Prepare for Business and Security Disruptions This IDC PlanScape discusses the business impact assessment (BIA), which provides the foundation for companies to build a resilient organization that can withstand the most likely disruptions to the most criti ... Read More
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IDC PlanScape: Dark Data Discovery
IDC PlanScape: Dark Data Discovery This IDC PlanScape discusses dark data discovery."As the three V's of big data — volume, velocity, and variety — have increased, so have the three U's of dark data — unclassified, unused, and unknown. The time has come to implement file analysis software to bring d ... Read More
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IDC MaturityScape: Digital Supply Chain Resiliency 2.0
IDC MaturityScape: Digital Supply Chain Resiliency 2.0 This IDC study describes the IDC MaturityScape for digital supply chain resiliency. It provides a framework for executive leadership and IT and supply chain managers to identify the stages, critical measures, outcomes, and actions required for o ... Read More
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Developing an IT Skill Road Map for Digital Success: The Part One Playbook
Developing an IT Skill Road Map for Digital Success: The Part One Playbook Unlocking digital success hinges on strategic IT skill development, yet many companies lag in aligning learning with technological transformation, said Leonardo Freitas, research manager, European Skills and Cloud Strategies. ... Read More
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Edge-Optimized Digital Infrastructure Building Blocks for Future Enterprise Innovation
Edge-Optimized Digital Infrastructure Building Blocks for Future Enterprise Innovation This IDC Perspective explores how the evolution of edge computing and edge-native applications is helping transform enterprise digital infrastructure priorities to help organizations fully harness the business val ... Read More
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IDC PlanScape: Analysis on the Total Cost of Digital to Reduce Overall Spend
IDC PlanScape: Analysis on the Total Cost of Digital to Reduce Overall Spend This IDC PlanScape outlines the steps that an enterprise can take to make the total cost of digital transparent and, by using specialization, help management get rid of digital siloes and create a more efficient and special ... Read More
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IaaS Service Mesh Technology and Market Assessment
IaaS Service Mesh Technology and Market Assessment This IDC study delves into the market, technology, applications, and major providers of IaaS service mesh solutions. The study includes demand-side research into service mesh use and approaches, along with profiles of five public cloud providers: AW ... Read More
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IDC PlanScape: Visual Reporting to Simplify IT Portfolio Management
IDC PlanScape: Visual Reporting to Simplify IT Portfolio Management This IDC PlanScape describes methods and formats that IT leaders can use to more easily gather and communicate the portfolio of technology projects, their status, and dependencies."One of the most effective ways to build credibilit ... Read More
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IDC PlanScape: Unit-Based Costing to Optimize IT Performance
IDC PlanScape: Unit-Based Costing to Optimize IT Performance This IDC PlanScape explores why unit-based costing is important, what it is, who the stakeholders are, and how an IT organization, in close partnership with the business, can exploit it to optimize IT performance. "For the IT function to o ... Read More
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Key Sustainability Trends and Developments in EMEA, 2024
Key Sustainability Trends and Developments in EMEA, 2024 This IDC Market Perspective provides an overview of key developments in corporate sustainability and ESG in Europe. Regulatory requirements (especially CSRD reporting) remain the primary drivers for initiatives. However, a multitude of laws an ... Read More
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Channel Partner Business Model Evolution in Sub-Saharan Africa, 2024
Channel Partner Business Model Evolution in Sub-Saharan Africa, 2024 This IDC Market Perspective study — one of a series of IT services research program reports on channel-partner-related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments ... Read More
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IDC PeerScape: Procurement Practices to Leverage Digital Technologies
IDC PeerScape: Procurement Practices to Leverage Digital Technologies This IDC PeerScape discusses the transformative impact of autonomous technologies on procurement processes, focusing on autonomous sourcing, statement of work generation, and purchase order collaboration. It highlights how these ... Read More
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The Future of Distributor Marketplaces
The Future of Distributor Marketplaces This IDC Market Perspective analyzes how distributor marketplaces are evolving to meet changing partner and customer buying behaviors. IDC contends that distributor ecosystems will continue to integrate with public cloud marketplace providers to offer customers ... Read More
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Market Perspective: Fit for Use and Fit for Purpose in a Virtual Client Context
Market Perspective: Fit for Use and Fit for Purpose in a Virtual Client Context IT conversations are overloaded with discussions of technical debt, an imprecise term that obscures whether a system is overburdened, balanced, or overinvested. Using the concepts of fit for use and fit for purpose, an I ... Read More
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Enabling Security and Resiliency Outcomes with Artificial Intelligence: GenAI Joins Predictive AI
Enabling Security and Resiliency Outcomes with Artificial Intelligence: GenAI Joins Predictive AI This IDC Perspective discusses how IDC defines AI in cybersecurity. Combinations of artificial intelligence (AI) and machine learning (ML) have influenced the cybersecurity landscape for the better of 1 ... Read More
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Customer Experience Design and Build for Optimal Customer Journeys: Innovation Case Studies
Customer Experience Design and Build for Optimal Customer Journeys: Innovation Case Studies This IDC Market Note discusses the importance of understanding how a customer interacts with a brand on each step of their journey, allowing brands to recognize the actions and approaches needed to be taken a ... Read More
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What the Vapor IO Zero Gap and Supermicro Collaboration Means for AI at the Edge
What the Vapor IO Zero Gap and Supermicro Collaboration Means for AI at the Edge This IDC Market Perspective provides an overview and analysis of a collaboration between Vapor IO — an edge platform and connectivity provider — and Supermicro — a manufacturer of high-performance servers. Called Zero G ... Read More
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IDC's Global CIO Advisory Board — Making Sustainability Real for the CIO
IDC's Global CIO Advisory Board — Making Sustainability Real for the CIO This IDC Perspective summarizes IDC's Global CIO Advisory Board discussion on sustainability strategies, particularly in the age of AI everywhere. Speakers included chief sustainability officer, human rights officer, and head o ... Read More
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Network Detection and Response Explained for the IT Tech Buyer
Network Detection and Response Explained for the IT Tech Buyer This IDC Perspective explains why network detection and response (NDR) platforms are an important addition to businesses that operate their own security operations. IDC believes that organizations of any size would receive excellent val ... Read More
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Overview of Financial Performance Metrics That Matter for Services Industry
Overview of Financial Performance Metrics That Matter for Services Industry This IDC Market Perspective provides an overview of financial metrics that matter for the services industry. As the saying goes "What gets measured, gets managed." Choosing the right set of metrics can bridge the gap between ... Read More
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Under Construction: AI for Disaster Recovery and Business Continuity
Under Construction: AI for Disaster Recovery and Business Continuity The IDC Perspective discusses the integration of artificial intelligence (AI) in disaster recovery and business continuity processes. It highlights the potential of AI in enhancing these processes, including developing runbooks, o ... Read More
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