Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa
ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa This IDC Market Note delves into the significant announcements and discussions that took place at ServiceNow's recent Knowledge 2024 summit, with a focus on the likely impact on organizations in the Middle East ... Read More
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Building Digital Sovereignty into the Cloud Buyer Conversation
Building Digital Sovereignty into the Cloud Buyer Conversation This IDC Market Perspective considers the shifts in cloud buyer conversations that vendors are likely to have around digital sovereignty. It draws upon data leveraged in IDC's quarterly Cloud Pulse Surveys which take the pulse of cloud b ... Read More
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Generative AI in Finance: What Is It and How Can It Be Applied?
Generative AI in Finance: What Is It and How Can It Be Applied? This IDC Perspective explores the application of generative AI in the office of the CFO, emphasizing the importance of understanding the various types of AI, their risks, and limitations. It highlights the potential of generative AI to ... Read More
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Post-Quantum Cryptography for Financial Services and Payments Needs to Start Now
Post-Quantum Cryptography for Financial Services and Payments Needs to Start Now This IDC Perspective discusses the need for post-quantum cryptography for financial services and payments. Financial services institutions use both RSA-2048 and AES-256 encryption based on the strengths of each standard ... Read More
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Consumers as Corporate IT Buyers and Technology Decision-Makers: Appreciate the Millennials, Prepare for Gen Z
Consumers as Corporate IT Buyers and Technology Decision-Makers: Appreciate the Millennials, Prepare for Gen Z This IDC Market Perspective looks at characteristics of millennial consumers in light of increased millennial presence among corporate IT buyers and technology decision-makers. "There are o ... Read More
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IDC PeerScape: Practices to Augment and Support Frontline Workers in the Future of Work
IDC PeerScape: Practices to Augment and Support Frontline Workers in the Future of Work The IDC PeerScape highlights best practices that support and augment frontline workers across Europe. It emphasizes the importance of providing appropriate digital devices, leveraging automation, and using techno ... Read More
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European Managed Cloud Services Forecast, 2024–2028
European Managed Cloud Services Forecast, 2024–2028 This IDC Market Forecast provides IDC's forecast for the European managed cloud services market for 2024-2028."Despite a softer economic backdrop, the European managed cloud services market is set to more than double in value over the forecast peri ... Read More
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Japan Collaborative Workspace Forecast, 2024–2028
Japan Collaborative Workspace Forecast, 2024–2028 This IDC research report provides the collaborative workspace market performance in 2023 and market forecasts from 2024 to 2028. IDC classifies this market into "collaborative applications" and "content workflow/management applications" and analyzes ... Read More
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CFOs Moving Away from Outsourcing and Coring Up Their Operations to Financial Shared Service Centers/Organizations: The Strategy — What's Important to Consider and the Value
CFOs Moving Away from Outsourcing and Coring Up Their Operations to Financial Shared Service Centers/Organizations: The Strategy — What's Important to Consider and the Value This IDC Perspective discusses why CFOs are starting to bring back in-house outsourced financial processes and the creation of ... Read More
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Plausible Vendor Scenarios for 2030 That IT Service Providers Should Consider
Plausible Vendor Scenarios for 2030 That IT Service Providers Should Consider This IDC Market Perspective describes three plausible scenarios for what the IT services industry might look like in 2030. Service providers can use these scenarios as input to their strategic planning, competitive analysi ... Read More
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IDC PlanScape: Digital Engineering to Improve IT and OT Collaboration
IDC PlanScape: Digital Engineering to Improve IT and OT Collaboration This IDC PlanScape discusses a set of practical considerations for developing a digital engineering organization. IT and operations have traditionally been isolated business units in industrial organizations. As technology capabi ... Read More
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Vendors to Watch for Real-World Evidence, Data, Platforms, Technologies, and Consulting Services
Vendors to Watch for Real-World Evidence, Data, Platforms, Technologies, and Consulting Services This IDC Perspective reviews vendors to watch in the real-world evidence (RWE), data, platforms, technologies, and consulting and provides guidance to technology buyers."As the importance of RWD/RWE cont ... Read More
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Smart Policies for People-Centric European Cities and Communities: 2024 Update
Smart Policies for People-Centric European Cities and Communities: 2024 Update This IDC Perspective provides an overview of eight macro policy areas that European city and community leaders should consider integrating into their smart city policies to drive a people-centric approach to technological ... Read More
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European Services Market Forecast, 2023-2028
European Services Market Forecast, 2023-2028 This IDC Market Forecast provides an analysis of the services market in Central and Eastern Europe (CEE) and Western Europe (WE) in 2023 and forecasts expenditure through 2028. It is based on IDC's Semiannual Services Tracker, which was updated in April 2 ... Read More
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IDC PeerScape: Peer Insights for Cost Justification in Enterprise Architecture
IDC PeerScape: Peer Insights for Cost Justification in Enterprise Architecture This IDC PeerScape describes the way enterprise architects can defend projects with cost in mind. It explains, through the eyes of experienced leaders, how enterprise architects can move their organizations forward techno ... Read More
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NAB 2024 Insights and Observations
NAB 2024 Insights and Observations This IDC Perspective details NAB 2024 insights and observations. At NAB 2024, The International Trade Association for Broadcast and Media (IABM) presented an industry update. The key highlights included a focus on profitability, consolidation, and efficiency. To da ... Read More
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India Datacenter Vendor Profile: Sify
India Datacenter Vendor Profile: Sify This IDC Vendor Profile offers a glimpse into the portfolio of Sify Technologies (Sify), one of the leading ICT providers of digital infrastructure in India. It has a long history of services in India with over 20 years of datacenter operations in the market. Si ... Read More
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How Dell Technologies Is Operationalizing Its Sustainability Strategy to Create Business Value
How Dell Technologies Is Operationalizing Its Sustainability Strategy to Create Business Value This IDC Vendor Profile provides a detailed overview of Dell Technologies' environmental, social, and governance strategy within the context of IDC's ESG/sustainability framework. It examines three areas:T ... Read More
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Nacha Event Highlights U.S. Payment Trends
Nacha Event Highlights U.S. Payment Trends This IDC Perspective discusses some of the key takeaways from the Nacha event, which was held this year in Miami Beach. The Nacha event, "Smarter Faster Payments," highlighted key U.S. payment trends, including the slow but growing adoption of real-time set ... Read More
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Forces Affecting Retailers Call for Modernized Workforce Optimization and Task Automation
Forces Affecting Retailers Call for Modernized Workforce Optimization and Task Automation This IDC Perspective highlights the urgent need for technology strategies that attract and retain employees and that automate routine tasks to free up associates to provide better customer service. Retailers fa ... Read More
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Zycus Horizon 2024: AI Is the New UI
Zycus Horizon 2024: AI Is the New UI This IDC Market Note discusses Zycus Horizon 2024 that was held from May 15 to 17 in Miami, Florida. Zycus Horizon 2024 showcased its AI-driven advancements in spend management at its user conference, emphasizing the integration of its Merlin AI engine across its ... Read More
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Canadian Application Outsourcing Services Forecast, 2024–2028
Canadian Application Outsourcing Services Forecast, 2024–2028 This IDC study provides IDC's forecast for the Canadian application outsourcing services market for 2024–2028. "After a phenomenal year of market activity in 2022, the application outsourcing market witnessed a reduction in growth over 2 ... Read More
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European Data Replication and Protection Software Market Shares, 2023: End-User Investments Stabilize Amid Vendors' Consolidation and Security Pivots
European Data Replication and Protection Software Market Shares, 2023: End-User Investments Stabilize Amid Vendors' Consolidation and Security Pivots This IDC Market Share discusses trends and vendor dynamics in the data replication and protection software market in Europe."Cybersecurity, AI, and cl ... Read More
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Triple Hybrid Architecture by Accident
Triple Hybrid Architecture by Accident This IDC Market Perspective discusses the prevalent adoption of triple hybrid architecture across organizations, highlighting its emergence from poor governance and the resultant hybrid infrastructure, applications, and analytical data infrastructure. It unders ... Read More
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IDC PlanScape: Data Tech Debt
IDC PlanScape: Data Tech Debt This IDC PlanScape provides insights into how rogue data and data sprawl contribute to an organization's tech debt and the negative effect it can have on overall tech debt leverage. The intent is to provide tools and guidance to IT leaders as they strive to communicate ... Read More
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