Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Deep Automation: CIO Lessons Learned During a Large-Scale Manufacturing Project
Deep Automation: CIO Lessons Learned During a Large-Scale Manufacturing Project This IDC Perspective provides insights into a new dimension of automation that is emerging: deep automation. With deep automation, you can automate almost anything that is highly "teachable," using language. That means A ... Read More
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Mature Digital Innovators Achieve More Business Outcomes
Mature Digital Innovators Achieve More Business Outcomes This IDC Perspective document describes how we built the maturity scale and shares our findings that correlate business outcomes with digital innovation maturity. "Digital capabilities that differentiate or disrupt — the kinds of capabilities ... Read More
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IDC PeerScape: Digital Platform Practices in the China Manufacturing Industry
IDC PeerScape: Digital Platform Practices in the China Manufacturing Industry This IDC PeerScape cites and introduces many common challenges facing enterprises in industries, such as large-scale traditional equipment manufacturing and iron and steel smelting, in the construction of informatization s ... Read More
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IDC MaturityScape Benchmark: Future of Connectedness in Asia/Pacific, 2022
IDC MaturityScape Benchmark: Future of Connectedness in Asia/Pacific, 2022 This IDC study presents the Asia/Pacific results of IDC's 2022 Future of Connectedness MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Future of Connectedness 1.0 (IDC #US48895522, Ma ... Read More
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Winners' Tales: Getting Ready for the Future of Work
Winners' Tales: Getting Ready for the Future of Work This IDC Perspective takes a closer look at how organizations shifted their business models and/or workflows by leveraging future-ready technologies, one of the nine digital agenda items characterizing the future enterprise. The three case studies ... Read More
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IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada
IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada This IDC PeerScape offers advice for IT executives, sourcing executives, and other business executives to employ when procuring remote datacenter hosting services and, specifically, colocation and in ... Read More
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A CIO Change Leadership Strategy Framework for the Digital Era: LOB Executives
A CIO Change Leadership Strategy Framework for the Digital Era: LOB Executives This IDC Perspective describes the key imperatives, primary goals, and goal-driven strategies for influencing the CIO's peers in pursuit of digitally driven change initiatives, which is in contrast to the first document t ... Read More
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What We Learned About Retail Experiential Operations at the 2023 NRF Big Show
What We Learned About Retail Experiential Operations at the 2023 NRF Big Show This IDC Perspective discusses how, despite an anticipated recession and continued disruption from global events, retailers and vendors came to the 2023 NRF Big Show ready to celebrate the ways that technology has transfor ... Read More
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Social Sustainability: How Vendors Can Take Advantage of a Less Mature Market
Social Sustainability: How Vendors Can Take Advantage of a Less Mature Market This IDC Market Perspective provides an overview of social sustainability and how vendors can take advantage of a less mature market. With end-user ESG maturity growing rapidly through the use of environmental sustainabili ... Read More
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IDC PeerScape: Practices to Accelerate Adoption of Network Technologies Using Professional Services to Improve Connectedness
IDC PeerScape: Practices to Accelerate Adoption of Network Technologies Using Professional Services to Improve Connectedness This IDC PeerScape focuses on three main areas of challenges and discusses the solutions to these challenges. These areas are accurate skills and operational assessment, inab ... Read More
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Amazon SageMaker Delivers Low-Code Machine Learning Capabilities for "Everyday" Developers
Amazon SageMaker Delivers Low-Code Machine Learning Capabilities for "Everyday" Developers This IDC Market Note considers recent updates to SageMaker, Amazon's suite of machine learning development tools. At the company's annual re:Invent conference, Amazon announced several new features for SageMak ... Read More
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DOJ v. Google, Part 2: Erosion of Customer Trust Could Have Implications Across the Broader Advertising Ecosystem
DOJ v. Google, Part 2: Erosion of Customer Trust Could Have Implications Across the Broader Advertising Ecosystem This IDC Market Note explores the implications of the January 24, 2023, lawsuit that the U.S. Department of Justice launched against Google. The lawsuit alleges that the company engaged ... Read More
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A CIO Change Leadership Strategy Framework for the Digital Era: The Board of Directors
A CIO Change Leadership Strategy Framework for the Digital Era: The Board of Directors This IDC Perspective focuses on working with the board and describes the specific goals and actions needed to motivate and shape engagements and outcomes, identifies challenges unique to the board, and provides ad ... Read More
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Intelligent Retail Decision Making at NRF 2023
Intelligent Retail Decision Making at NRF 2023 This IDC Perspective covers the direction of intelligent retail at NRF 2023: Retail's Big Show has been a staple fixture in the retail market every year. In the past few years, artificial intelligence (AI) has become a noticeable feature at the show. Th ... Read More
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Enterprise Insights for Optimizing Digital Infrastructure Ecosystem Partner Engagement
Enterprise Insights for Optimizing Digital Infrastructure Ecosystem Partner Engagement This IDC Perspective provides IT buyers with a framework for evaluating and optimizing engagements with digital infrastructure ecosystem partners. Digital infrastructure and public cloud ecosystem partners provide ... Read More
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Key Takeaways from NRF 2023 on Payments Transformation in Retail
Key Takeaways from NRF 2023 on Payments Transformation in Retail This IDC Perspective discusses key takeaways from NRF 2023 on payments transformation in retail. NRF 2023 highlighted the impact of the growing strategic importance of omni-channel payments in retail point of sale (POS) with both paym ... Read More
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DOJ v. Google, Part 1: Big Tech Takedowns and Adtech Shake-Ups Fueled by an Erosion of Customer Trust
DOJ v. Google, Part 1: Big Tech Takedowns and Adtech Shake-Ups Fueled by an Erosion of Customer Trust This IDC Market Note explores the implications of the January 24, 2023, lawsuit that the U.S. Department of Justice launched against Google. The lawsuit alleges that the company engaged in a range ... Read More
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The 3D CISO: Archetypes for the Modern Chief Information Security Officer
The 3D CISO: Archetypes for the Modern Chief Information Security Officer This IDC Perspective explores the evolving nature of the chief information security officer (CISO) role in EMEA. We introduce the concept of the three-dimensional (3D) CISO and explore seven emerging archetypes that organizati ... Read More
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A CIO Change Leadership Strategy Framework for the Digital Era: The CIO's Direct Reports
A CIO Change Leadership Strategy Framework for the Digital Era: The CIO's Direct Reports This IDC Perspective describes what's different about change leadership in the digital era, provides examples of goals of CIO/direct-report change leadership, and provides advice on formulating strategies to imp ... Read More
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Colocation Segment Trends: M&A Drives Datacenter Investment
Colocation Segment Trends: M&A Drives Datacenter Investment This IDC Market Note reviews colocation service provider mergers and acquisitions in the datacenter space across the globe during 2021–2022. Datacenters are important components of the digital infrastructure. However, it's a capital-intens ... Read More
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NTT Announces the Creation of Its Combined International IT Services Business — A One-Stop Shop
NTT Announces the Creation of Its Combined International IT Services Business — A One-Stop Shop This IDC Market Note discusses the merger of NTT's business units — NTT Ltd and NTT DATA — that affects its business outside Japan. This merger is part of NTT's long-term goals to offer a full breadth of ... Read More
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Kyndryl Launches Kyndryl Bridge, a Real-Time Open Integration Platform
Kyndryl Launches Kyndryl Bridge, a Real-Time Open Integration Platform This IDC Market Note discusses the announcement of a new platform by Kyndryl called Kyndryl Bridge. It also provides an overview of key features of the platform, current market dynamics, and IDC's view on the possible outcomes of ... Read More
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IDC PeerScape: Practices for Low-Code Development
IDC PeerScape: Practices for Low-Code Development This IDC PeerScape introduces some organizations from industries such as internet, manufacturing, finance, education, and pan-real estate. It also explores common challenges facing these organizations in building applications and business systems and ... Read More
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IDC PlanScape: Scaling Agile for Greater Business Benefit
IDC PlanScape: Scaling Agile for Greater Business Benefit This IDC PlanScape frames the evolution of an enterprise from using agile to being agile using practices widely in use today, and it explains what a CIO needs to know prior to proposing enterprisewide adoption.According to Cora Carmody, adjun ... Read More
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Perspectives on App Development and Delivery Skills in Europe: Driving a Rethink in Dev and Ops Training and Reskilling Strategies
Perspectives on App Development and Delivery Skills in Europe: Driving a Rethink in Dev and Ops Training and Reskilling Strategies This IDC Perspective provides a view on the state of the skills market for app development and delivery professionals across Europe. Topics include views on some of the ... Read More
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