Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Intelligent Retail Decision Making at NRF 2023
Intelligent Retail Decision Making at NRF 2023 This IDC Perspective covers the direction of intelligent retail at NRF 2023: Retail's Big Show has been a staple fixture in the retail market every year. In the past few years, artificial intelligence (AI) has become a noticeable feature at the show. Th ... Read More
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Enterprise Insights for Optimizing Digital Infrastructure Ecosystem Partner Engagement
Enterprise Insights for Optimizing Digital Infrastructure Ecosystem Partner Engagement This IDC Perspective provides IT buyers with a framework for evaluating and optimizing engagements with digital infrastructure ecosystem partners. Digital infrastructure and public cloud ecosystem partners provide ... Read More
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Key Takeaways from NRF 2023 on Payments Transformation in Retail
Key Takeaways from NRF 2023 on Payments Transformation in Retail This IDC Perspective discusses key takeaways from NRF 2023 on payments transformation in retail. NRF 2023 highlighted the impact of the growing strategic importance of omni-channel payments in retail point of sale (POS) with both paym ... Read More
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DOJ v. Google, Part 1: Big Tech Takedowns and Adtech Shake-Ups Fueled by an Erosion of Customer Trust
DOJ v. Google, Part 1: Big Tech Takedowns and Adtech Shake-Ups Fueled by an Erosion of Customer Trust This IDC Market Note explores the implications of the January 24, 2023, lawsuit that the U.S. Department of Justice launched against Google. The lawsuit alleges that the company engaged in a range ... Read More
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The 3D CISO: Archetypes for the Modern Chief Information Security Officer
The 3D CISO: Archetypes for the Modern Chief Information Security Officer This IDC Perspective explores the evolving nature of the chief information security officer (CISO) role in EMEA. We introduce the concept of the three-dimensional (3D) CISO and explore seven emerging archetypes that organizati ... Read More
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A CIO Change Leadership Strategy Framework for the Digital Era: The CIO's Direct Reports
A CIO Change Leadership Strategy Framework for the Digital Era: The CIO's Direct Reports This IDC Perspective describes what's different about change leadership in the digital era, provides examples of goals of CIO/direct-report change leadership, and provides advice on formulating strategies to imp ... Read More
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Colocation Segment Trends: M&A Drives Datacenter Investment
Colocation Segment Trends: M&A Drives Datacenter Investment This IDC Market Note reviews colocation service provider mergers and acquisitions in the datacenter space across the globe during 2021–2022. Datacenters are important components of the digital infrastructure. However, it's a capital-intens ... Read More
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NTT Announces the Creation of Its Combined International IT Services Business — A One-Stop Shop
NTT Announces the Creation of Its Combined International IT Services Business — A One-Stop Shop This IDC Market Note discusses the merger of NTT's business units — NTT Ltd and NTT DATA — that affects its business outside Japan. This merger is part of NTT's long-term goals to offer a full breadth of ... Read More
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Kyndryl Launches Kyndryl Bridge, a Real-Time Open Integration Platform
Kyndryl Launches Kyndryl Bridge, a Real-Time Open Integration Platform This IDC Market Note discusses the announcement of a new platform by Kyndryl called Kyndryl Bridge. It also provides an overview of key features of the platform, current market dynamics, and IDC's view on the possible outcomes of ... Read More
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IDC PeerScape: Practices for Low-Code Development
IDC PeerScape: Practices for Low-Code Development This IDC PeerScape introduces some organizations from industries such as internet, manufacturing, finance, education, and pan-real estate. It also explores common challenges facing these organizations in building applications and business systems and ... Read More
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IDC PlanScape: Scaling Agile for Greater Business Benefit
IDC PlanScape: Scaling Agile for Greater Business Benefit This IDC PlanScape frames the evolution of an enterprise from using agile to being agile using practices widely in use today, and it explains what a CIO needs to know prior to proposing enterprisewide adoption.According to Cora Carmody, adjun ... Read More
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Perspectives on App Development and Delivery Skills in Europe: Driving a Rethink in Dev and Ops Training and Reskilling Strategies
Perspectives on App Development and Delivery Skills in Europe: Driving a Rethink in Dev and Ops Training and Reskilling Strategies This IDC Perspective provides a view on the state of the skills market for app development and delivery professionals across Europe. Topics include views on some of the ... Read More
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The Five CFO Decision Drivers for Software Investments
The Five CFO Decision Drivers for Software Investments This IDC Perspective provides guidance on the priorities of business leaders and the key focus research areas prior to approaching the CFO for IT spend. Today's economy is changing minute by minute, and CFOs are saying no more often on spend or ... Read More
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Future of Trust: Data Processing and the Consent Problem
Future of Trust: Data Processing and the Consent Problem This IDC Perspective provides an overview of the shifting consent management landscape. Data is exploding, and organizations are quick to collect data but are not necessarily aware of the dangers of processing without consent. Consent is an ar ... Read More
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Highlights from NRF 2023: Retail's Big Show
Highlights from NRF 2023: Retail's Big Show This IDC Perspective reviews key trends and technology innovations that were highlighted at NRF 2023: Retail's Big Show — held January 15–17, 2023, in New York City, which attracted over 35,000 attendees across the industry, double the number seen last yea ... Read More
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The SMB Recession Toolkit
The SMB Recession Toolkit This IDC Perspective offers a set of five clear actions SMBs can take to combat a recession and set themselves up for long-term growth. It also provides recent survey findings regarding macroeconomic challenges at SMBs in North America and Western Europe.According to Katie ... Read More
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From Industry.O to Green.O: Intersection of Digital and Sustainable Transformation in Manufacturing — Part 1
From Industry.O to Green.O: Intersection of Digital and Sustainable Transformation in Manufacturing — Part 1 This IDC Perspective is part of a two-report series highlighting how digital transformation and sustainability are intertwined in the manufacturing industry. This part summarizes the challeng ... Read More
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The Convergence of Media and Retail Use Cases
The Convergence of Media and Retail Use Cases This IDC Perspective features the convergence of media and retail use cases. The concept of home entertainment, automation, shoppable ads, and ecommerce convergence has been debated for years without resolution. The reasons are many but primarily resulti ... Read More
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Balancing Resiliency with Efficiency in the Supply Chain — The C-Suite Perspective
Balancing Resiliency with Efficiency in the Supply Chain — The C-Suite Perspective This IDC Market Perspective looks at the importance of balancing supply chain resiliency with efficiency. "Although resiliency as a top priority is a relatively recent development, largely as a consequence of the broa ... Read More
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IDC PeerScape: IT Talent Sourcing Practices for Creative IT Talent Sourcing
IDC PeerScape: IT Talent Sourcing Practices for Creative IT Talent Sourcing This IDC PeerScape discusses IT talent sourcing practices for creative IT talent sourcing."The bottom line is that in this daunting climate, you will need a unique blend of skill, ingenuity, and outside-the-box thinking to f ... Read More
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AWS Reinventing Itself at re:Invent — Accelerating the Business Value–Based Strategy
AWS Reinventing Itself at re:Invent — Accelerating the Business Value–Based Strategy This IDC Market Perspective provides highlights from AWS' signature global event re:Invent, which recently took place in Las Vegas and attracted more than 50 000 attendees from across the world. Due to the COVID-19 ... Read More
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IDC PlanScape: Future of Customer Experience — Implementing Customer Experience Suites Using a CX Services Partner
IDC PlanScape: Future of Customer Experience — Implementing Customer Experience Suites Using a CX Services Partner This IDC PlanScape provides insight into the advantages of using a professional services vendor to help an organization plan and execute a business project that involves implementation ... Read More
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IDC PlanScape: Omni-Channel Payment Platforms
IDC PlanScape: Omni-Channel Payment Platforms This IDC PlanScape focuses on the relevance of an omni-channel payment platform as a relevant tool for retailers to meet consumers' channel-transparency expectations and as a powerful source of relevant data to help and support the retailer's strategy an ... Read More
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IDC PlanScape: Application Architecture to Support Innovation and Agility
IDC PlanScape: Application Architecture to Support Innovation and Agility This IDC study details the importance of application architecture to support innovation and agility."Application architecture is a critical element of strategic architecture and might be the best starting point as IT leaders a ... Read More
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Monitoring Kyndryl's Performance in 2023
Monitoring Kyndryl's Performance in 2023 This IDC Market Note monitors Kyndryl's performance. In 2023, IDC is initiating ongoing coverage of Kyndryl with respect to financial performance as the company has an outsized presence in the markets it competes and partners in. Kyndryl identified several st ... Read More
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