Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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IDC PeerScape: Point-of-Sale Practices to Address Evolving Shopper Expectations
IDC PeerScape: Point-of-Sale Practices to Address Evolving Shopper Expectations This IDC PeerScape examines challenges retailers are encountering in ensuring customer engagement amid the changing expectations and behaviors of the new omni-channel shopper. Shoppers have new expectations for a customi ... Read More
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Planning for Sustainability: Preparing Supply Chain Systems and Processes
Planning for Sustainability: Preparing Supply Chain Systems and Processes This IDC Perspective discusses planning for sustainability. A host of external pressures and internal business drivers are elevating the priority of making advancements in sustainable operations. Among them are the potential n ... Read More
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IDC MaturityScape Benchmark: Future CIO Worldwide, 2023
IDC MaturityScape Benchmark: Future CIO Worldwide, 2023 This IDC study provides CIOs and senior IT executives with a benchmark for comparing their progress toward becoming future CIOs with that of their peers. In times of uncertainty, changes, and risk, a data-driven and structured approach is criti ... Read More
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Consumer Payments in the Age of Economic Change
Consumer Payments in the Age of Economic Change This IDC Perspective highlights how inflation and increasing interest rates have become factors in the global economy for the first time in the era of digital payments. Consumers are shifting their purchasing behavior and, by extension, their payment b ... Read More
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Web 3.0 and Its Role in the Metaverse and How to Prepare the Infrastructure for What Is Coming
Web 3.0 and Its Role in the Metaverse and How to Prepare the Infrastructure for What Is Coming This IDC Market Note looks at the differences between Web3 and the metaverse and talks about what IT infrastructure vendors should be ready for when the metaverse finally arrives. IDC defines Web3 as a co ... Read More
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PwC Live 2022: Delivering the New Equation for the Public Sector
PwC Live 2022: Delivering the New Equation for the Public Sector This IDC Market Note reviews the industry analyst event recently hosted by PwC and summarizes PwC's plans to drive large-scale transformation, business process reengineering, change management, and compliance. "Digital transformation ... Read More
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Worldwide Supply Chain Management Applications Forecast, 2022–2026
Worldwide Supply Chain Management Applications Forecast, 2022–2026 This IDC study discusses the forecast for the worldwide supply chain management applications market. Off a rebound 2021, this market is expected to see good growth through 2026 as organizations look to both better optimize their supp ... Read More
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PC Outlook Is Mixed: Enterprise Demand Remains a Bright Spot
PC Outlook Is Mixed: Enterprise Demand Remains a Bright Spot This IDC Market Note highlights the PC market outlook. "Overall, the outlook for PC demand is lower with a clear split between consumer and corporate outlooks. There are many factors that are impacting demand like increasing inflationary p ... Read More
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IDC Market Note: SAP Expands Data Integration Capabilities of SAP Sustainability Control Tower
IDC Market Note: SAP Expands Data Integration Capabilities of SAP Sustainability Control Tower This IDC Market Note discusses SAP's Sustainability Control Tower (SCT) 4Q22 platform release (version 3) as an instrument for ESG data management and analysis. The latest iteration of the SCT continues to ... Read More
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European Supply Chain Management Applications Vendor Shares, 2021: Cloud and SaaS Adoption Continue to Gather Pace
European Supply Chain Management Applications Vendor Shares, 2021: Cloud and SaaS Adoption Continue to Gather Pace The supply chain management (SCM) software market in Europe grew 5% year over year (YoY) in 2021, reaching a total market size of $3.2 billion in constant dollars. While this is lower t ... Read More
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Future of Intelligence Framework
Future of Intelligence Framework This IDC Perspective discusses the concept of the future of intelligence as expanded by a global team of IDC analysts. We highlight the capabilities that enable enterprises to achieve enterprise intelligence and reap benefits such as productivity gains, improvements ... Read More
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Worldwide Supply Chain Warehouse and Inventory Management Applications Market Shares, 2022: Inventory Reimagined
Worldwide Supply Chain Warehouse and Inventory Management Applications Market Shares, 2022: Inventory Reimagined This IDC study provides the worldwide market shares for supply chain warehouse and inventory management applications. This market grew nicely in 2021, paced by accelerating investment in ... Read More
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Delivering Holistic CX Analytics Services with Best-of-Breed Partner Ecosystems and Proprietary Platforms
Delivering Holistic CX Analytics Services with Best-of-Breed Partner Ecosystems and Proprietary Platforms This IDC Market Perspective provides an overview of the penetration of analytics services as part of managed (outsourced) business process services engagements, including the partnerships and in ... Read More
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Supply Chain Agility: A Strategic Approach to Balance Costs and Risk
Supply Chain Agility: A Strategic Approach to Balance Costs and Risk This IDC Perspective discusses where companies are focused in their efforts, as well as a possible method for assessing opportunities to improve agility while managing supply chain efficiency. While many companies have identified a ... Read More
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Diversity as a Pivotal Point in Organizational Change
Diversity as a Pivotal Point in Organizational Change This IDC Perspective discusses the topic of diversity and why it is rising in importance now along with some thoughts on how organizations can get started. Survey results shared came from IDC's 2022 HR Decision-Makers Survey."IDC believes that 20 ... Read More
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Türkiye Security Services Market Shares, 2021
Türkiye Security Services Market Shares, 2021 This IDC study presents 2021 security services market share data for Türkiye."Increasing numbers of threats and expanding threat surfaces are forcing companies to accelerate their investments in security services. Providers operating in Türkiye are respo ... Read More
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Worldwide Supply Chain Management Applications Market Shares, 2021: Growth Resumed
Worldwide Supply Chain Management Applications Market Shares, 2021: Growth Resumed This IDC study provides the worldwide market shares for supply chain management applications. This market grew nicely in 2021, paced by accelerating investment in public cloud deployments. Growth in the supply chain m ... Read More
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IDC PlanScape: Future of Digital Innovation — Creating a Distribution Function for Software-Based Digital Innovation
IDC PlanScape: Future of Digital Innovation — Creating a Distribution Function for Software-Based Digital Innovation This IDC PlanScape provides insights into building a distribution function for software-based digital innovation."The distribution of software-based digital products and services is m ... Read More
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The Future of Hybrid Work in Latin America
The Future of Hybrid Work in Latin America This IDC Perspective discusses the future of hybrid work, understanding the key trends and changes that arise by the storm of disruptions affecting the markets, with the pandemic having a central role on how companies evaluated remote versus on site work st ... Read More
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Worldwide Enterprise Network Performance Management Market Shares, 2021: Observability Boosts Investment and Innovation
Worldwide Enterprise Network Performance Management Market Shares, 2021: Observability Boosts Investment and Innovation This IDC study offers 2021 vendor market shares and market activity across the worldwide enterprise network performance management (NPM) market. Visibility and control have become ... Read More
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Leading Industry Ecosystem Use Cases for Shared Data, Applications, and Operations
Leading Industry Ecosystem Use Cases for Shared Data, Applications, and Operations This IDC Perspective analyzes IDC's 2022 Future of Industry Ecosystems Global Survey data on leading industry ecosystem uses cases. One of the key questions we asked in IDC's 2022 Future of Industry Ecosystems Survey ... Read More
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Hitachi Vantara: Unleashing the Potential of a Data-Driven Enterprise
Hitachi Vantara: Unleashing the Potential of a Data-Driven Enterprise This IDC Market Perspective provides an overview of the key messages delivered by Hitachi Vantara executives at the event as well as IDC's point of view on the opportunities and challenges for Hitachi Vantara.Hitachi Vantara offe ... Read More
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Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience
Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience This IDC Perspective discusses how traffic intelligence offers all retailers a path to understanding and improving the customer experience. As edge and cloud technologies bring ecommerce-style analyti ... Read More
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Payer Payment Integrity Becoming More Predictive, Integrated
Payer Payment Integrity Becoming More Predictive, Integrated This IDC Perspective highlights how payer payment integrity is becoming more predictive and integrated. Payers and providers are working diligently to make accurate payments to providers in a single pass with precise audit trails and embed ... Read More
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IDC's European Government Executive Summit, 2022: Snapshot
IDC's European Government Executive Summit, 2022: Snapshot This IDC Perspective summarizes key highlights from IDC's 2022 European Government Executive Summit. The pandemic has meant that citizen-centric digital transformation went from a direction of travel to a race for survival. We have the perfe ... Read More
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