Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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The Five CFO Decision Drivers for Software Investments
The Five CFO Decision Drivers for Software Investments This IDC Perspective provides guidance on the priorities of business leaders and the key focus research areas prior to approaching the CFO for IT spend. Today's economy is changing minute by minute, and CFOs are saying no more often on spend or ... Read More
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Future of Trust: Data Processing and the Consent Problem
Future of Trust: Data Processing and the Consent Problem This IDC Perspective provides an overview of the shifting consent management landscape. Data is exploding, and organizations are quick to collect data but are not necessarily aware of the dangers of processing without consent. Consent is an ar ... Read More
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Highlights from NRF 2023: Retail's Big Show
Highlights from NRF 2023: Retail's Big Show This IDC Perspective reviews key trends and technology innovations that were highlighted at NRF 2023: Retail's Big Show — held January 15–17, 2023, in New York City, which attracted over 35,000 attendees across the industry, double the number seen last yea ... Read More
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The SMB Recession Toolkit
The SMB Recession Toolkit This IDC Perspective offers a set of five clear actions SMBs can take to combat a recession and set themselves up for long-term growth. It also provides recent survey findings regarding macroeconomic challenges at SMBs in North America and Western Europe.According to Katie ... Read More
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From Industry.O to Green.O: Intersection of Digital and Sustainable Transformation in Manufacturing — Part 1
From Industry.O to Green.O: Intersection of Digital and Sustainable Transformation in Manufacturing — Part 1 This IDC Perspective is part of a two-report series highlighting how digital transformation and sustainability are intertwined in the manufacturing industry. This part summarizes the challeng ... Read More
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The Convergence of Media and Retail Use Cases
The Convergence of Media and Retail Use Cases This IDC Perspective features the convergence of media and retail use cases. The concept of home entertainment, automation, shoppable ads, and ecommerce convergence has been debated for years without resolution. The reasons are many but primarily resulti ... Read More
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Balancing Resiliency with Efficiency in the Supply Chain — The C-Suite Perspective
Balancing Resiliency with Efficiency in the Supply Chain — The C-Suite Perspective This IDC Market Perspective looks at the importance of balancing supply chain resiliency with efficiency. "Although resiliency as a top priority is a relatively recent development, largely as a consequence of the broa ... Read More
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IDC PeerScape: IT Talent Sourcing Practices for Creative IT Talent Sourcing
IDC PeerScape: IT Talent Sourcing Practices for Creative IT Talent Sourcing This IDC PeerScape discusses IT talent sourcing practices for creative IT talent sourcing."The bottom line is that in this daunting climate, you will need a unique blend of skill, ingenuity, and outside-the-box thinking to f ... Read More
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AWS Reinventing Itself at re:Invent — Accelerating the Business Value–Based Strategy
AWS Reinventing Itself at re:Invent — Accelerating the Business Value–Based Strategy This IDC Market Perspective provides highlights from AWS' signature global event re:Invent, which recently took place in Las Vegas and attracted more than 50 000 attendees from across the world. Due to the COVID-19 ... Read More
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IDC PlanScape: Future of Customer Experience — Implementing Customer Experience Suites Using a CX Services Partner
IDC PlanScape: Future of Customer Experience — Implementing Customer Experience Suites Using a CX Services Partner This IDC PlanScape provides insight into the advantages of using a professional services vendor to help an organization plan and execute a business project that involves implementation ... Read More
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IDC PlanScape: Omni-Channel Payment Platforms
IDC PlanScape: Omni-Channel Payment Platforms This IDC PlanScape focuses on the relevance of an omni-channel payment platform as a relevant tool for retailers to meet consumers' channel-transparency expectations and as a powerful source of relevant data to help and support the retailer's strategy an ... Read More
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IDC PlanScape: Application Architecture to Support Innovation and Agility
IDC PlanScape: Application Architecture to Support Innovation and Agility This IDC study details the importance of application architecture to support innovation and agility."Application architecture is a critical element of strategic architecture and might be the best starting point as IT leaders a ... Read More
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Monitoring Kyndryl's Performance in 2023
Monitoring Kyndryl's Performance in 2023 This IDC Market Note monitors Kyndryl's performance. In 2023, IDC is initiating ongoing coverage of Kyndryl with respect to financial performance as the company has an outsized presence in the markets it competes and partners in. Kyndryl identified several st ... Read More
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Worldwide and U.S. Systems Integration Services Market Shares, 2021: Bouncing Back from COVID-19
Worldwide and U.S. Systems Integration Services Market Shares, 2021: Bouncing Back from COVID-19 This IDC study provides a review of the top 10 SI services vendors as ranked by total worldwide and U.S. SI services revenue."The top 10 SI services vendors are all focusing on business outcomes more tha ... Read More
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Top 5 Trends in Enterprise Communications Services to Watch in 2023
Top 5 Trends in Enterprise Communications Services to Watch in 2023 This IDC Market Perspective examines the key trends that will impact the enterprise communications services market in 2023. Enterprises face intense pressure to protect their revenue models, sustain their competitive edge, and meet ... Read More
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How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security
How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security This IDC Perspective discusses two SMB organizations in detail as examples of how SMBs select and leverage their security services vendors to address the most common pain points faced by many SMBs and, more important ... Read More
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Mini-Bids and Market Indexing: Strategies for Contracting Logistics Services
Mini-Bids and Market Indexing: Strategies for Contracting Logistics Services This IDC Perspective examines strategies for contracting transportation services across global logistics networks to address shortcomings of traditional approaches that have been exposed as insufficient in the face of disru ... Read More
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Sustainability and Rising Energy Prices Drive Renewed Interest in Datacenter Infrastructure Management
Sustainability and Rising Energy Prices Drive Renewed Interest in Datacenter Infrastructure Management This IDC Market Prospective provides guidance for datacenter infrastructure management vendors and managed service and datacenter providers. DCIM solutions are seeing renewed interest as organizati ... Read More
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Building a Learner-Centric, Responsive Education Institution
Building a Learner-Centric, Responsive Education Institution This IDC Perspective discusses how educators are seeking to build what IDC defines as a "responsive education institution" — an education institution that is equipped with the tools, information, and human capacity to enable faculty/staff ... Read More
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IDC PeerScape: Best Practices for Developing a Successful Data Privacy Strategy
IDC PeerScape: Best Practices for Developing a Successful Data Privacy Strategy This IDC PeerScape discusses best practices for developing a successful data privacy strategy."Leading organizations recognize that a strong data privacy strategy is a competitive differentiator," explains David Weldon, ... Read More
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Future of Connectedness Checklist: Top Actions to Consider for 2023
Future of Connectedness Checklist: Top Actions to Consider for 2023 This IDC Perspective identifies five key areas enterprises should consider as they invest to reduce costs, increase productivity, and drive the business toward a more sustainable future in the coming year. As enterprises and consum ... Read More
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Capgemini: Innovation, Business Value, and Data Intelligence Take Center Stage
Capgemini: Innovation, Business Value, and Data Intelligence Take Center Stage This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending the Capgemini Analyst & Advisor Summit held on October 12, 2022, at the MIT Innovation HQ in Cambridge, Massachuset ... Read More
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Top 5 Trends to Watch in Endpoint Device Management in 2023
Top 5 Trends to Watch in Endpoint Device Management in 2023 This IDC Market Perspective provides a discussion on some of the developments IDC foresees in the client endpoint management market and the unified endpoint management submarket in 2023."Modern and dynamic endpoint management technologies ... Read More
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Ingram Micro ONE Experience Review
Ingram Micro ONE Experience Review This IDC Market Perspective provides a review of the 2022 Ingram Micro ONE Experience. The 2022 Ingram Micro ONE Experience North America was held in Orlando, Florida, from November 7 to 9, 2022. The event brought together more than 1,300 vendors, partners, and bus ... Read More
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European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries
European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries This IDC Market Forecast analyzes European IT spending between 2021 and 2026 as well as provides a market size, forecast, and key trends supporting technology investments by industry. This forecast is segmented b ... Read More
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