Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Worldwide and U.S. Systems Integration Services Market Shares, 2021: Bouncing Back from COVID-19
Worldwide and U.S. Systems Integration Services Market Shares, 2021: Bouncing Back from COVID-19 This IDC study provides a review of the top 10 SI services vendors as ranked by total worldwide and U.S. SI services revenue."The top 10 SI services vendors are all focusing on business outcomes more tha ... Read More
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Top 5 Trends in Enterprise Communications Services to Watch in 2023
Top 5 Trends in Enterprise Communications Services to Watch in 2023 This IDC Market Perspective examines the key trends that will impact the enterprise communications services market in 2023. Enterprises face intense pressure to protect their revenue models, sustain their competitive edge, and meet ... Read More
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How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security
How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security This IDC Perspective discusses two SMB organizations in detail as examples of how SMBs select and leverage their security services vendors to address the most common pain points faced by many SMBs and, more important ... Read More
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Mini-Bids and Market Indexing: Strategies for Contracting Logistics Services
Mini-Bids and Market Indexing: Strategies for Contracting Logistics Services This IDC Perspective examines strategies for contracting transportation services across global logistics networks to address shortcomings of traditional approaches that have been exposed as insufficient in the face of disru ... Read More
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Sustainability and Rising Energy Prices Drive Renewed Interest in Datacenter Infrastructure Management
Sustainability and Rising Energy Prices Drive Renewed Interest in Datacenter Infrastructure Management This IDC Market Prospective provides guidance for datacenter infrastructure management vendors and managed service and datacenter providers. DCIM solutions are seeing renewed interest as organizati ... Read More
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Building a Learner-Centric, Responsive Education Institution
Building a Learner-Centric, Responsive Education Institution This IDC Perspective discusses how educators are seeking to build what IDC defines as a "responsive education institution" — an education institution that is equipped with the tools, information, and human capacity to enable faculty/staff ... Read More
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IDC PeerScape: Best Practices for Developing a Successful Data Privacy Strategy
IDC PeerScape: Best Practices for Developing a Successful Data Privacy Strategy This IDC PeerScape discusses best practices for developing a successful data privacy strategy."Leading organizations recognize that a strong data privacy strategy is a competitive differentiator," explains David Weldon, ... Read More
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Future of Connectedness Checklist: Top Actions to Consider for 2023
Future of Connectedness Checklist: Top Actions to Consider for 2023 This IDC Perspective identifies five key areas enterprises should consider as they invest to reduce costs, increase productivity, and drive the business toward a more sustainable future in the coming year. As enterprises and consum ... Read More
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Capgemini: Innovation, Business Value, and Data Intelligence Take Center Stage
Capgemini: Innovation, Business Value, and Data Intelligence Take Center Stage This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending the Capgemini Analyst & Advisor Summit held on October 12, 2022, at the MIT Innovation HQ in Cambridge, Massachuset ... Read More
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Top 5 Trends to Watch in Endpoint Device Management in 2023
Top 5 Trends to Watch in Endpoint Device Management in 2023 This IDC Market Perspective provides a discussion on some of the developments IDC foresees in the client endpoint management market and the unified endpoint management submarket in 2023."Modern and dynamic endpoint management technologies ... Read More
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Ingram Micro ONE Experience Review
Ingram Micro ONE Experience Review This IDC Market Perspective provides a review of the 2022 Ingram Micro ONE Experience. The 2022 Ingram Micro ONE Experience North America was held in Orlando, Florida, from November 7 to 9, 2022. The event brought together more than 1,300 vendors, partners, and bus ... Read More
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European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries
European IT Spending Forecast, 2022–2026: Key Digital Trends Across European Industries This IDC Market Forecast analyzes European IT spending between 2021 and 2026 as well as provides a market size, forecast, and key trends supporting technology investments by industry. This forecast is segmented b ... Read More
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Palo Alto Networks Ignite '22: Plans to X Out SIEM with XSIAM
Palo Alto Networks Ignite '22: Plans to X Out SIEM with XSIAM This IDC Market Note highlights several announcements and discussions at Palo Alto Networks' Ignite '22 conference held in December 2022. Details were provided on the new features of Cortex Xpanse, Prisma Cloud, and the XSIAM platform. Pl ... Read More
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Trends in Collaboration, Communities, Conferencing, and Events
Trends in Collaboration, Communities, Conferencing, and Events This IDC Perspective looks at the continued evolution and growth of collaborative platforms including team collaboration applications, conferencing, enterprise communities, and virtual events, with a focus on what the enterprise needs t ... Read More
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Meeting Emerging Government Agency Imperatives with APIs
Meeting Emerging Government Agency Imperatives with APIs This IDC Perspective is an introduction to the use of business-enabling APIs to create new program, services, and compliance opportunities; grow constituent audiences; and rapidly scale program services development capabilities. It is designed ... Read More
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IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical
IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical This IDC PlanScape provides a framework for how financial institutions can lay out a branch modernization strategy to improve both the customer and the employee experiences. It provides the key use ca ... Read More
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How can Governments Benefit from the Layoff of Tech Professionals?
How can Governments Benefit from the Layoff of Tech Professionals? This IDC Market Note describes the situation for the labor market as of the beginning of 2023, following several tech companies' announcements of massive employee layoffs. It analyzes the opportunity it might represent for public sec ... Read More
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Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers?
Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers? This IDC Perspective discusses about the ChatGPT technologies. Chatbots like ChatGPT have not traditionally been used as shopping assistants in ecommerce, but the prospec ... Read More
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SaaS Security Posture Management: SaaS Security Beyond CASB
SaaS Security Posture Management: SaaS Security Beyond CASB This IDC Perspective details SaaS security beyond CASB. CIO's love SaaS because it can not only reduce on-prem legacy systems but also employee productivity can be substantially improved. Even as fears of inflation loom, the accelerating mo ... Read More
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Amazon Web Services Modernization Accelerator — AWS Helps Organizations Go Beyond Lift and Shift
Amazon Web Services Modernization Accelerator — AWS Helps Organizations Go Beyond Lift and Shift This IDC Market Note provides a detailed summary of how Amazon Web Services (AWS) partners with customers across the Asia/Pacific (excluding Japan) region, including enterprises, software vendors, and di ... Read More
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Canadian ICT Forecast, 2022–2026
Canadian ICT Forecast, 2022–2026 This IDC study outlines IDC Canada's forecast for the Canadian information and communication technology (ICT) market for the 2022–2026 period. It updates our previous forecast published in Canadian ICT Forecast, 2021–2025 (IDC #CA47050121, November 2021)."The Canadia ... Read More
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Tech Providers Vertical Strategy and Positioning Maturity in Europe, 2022: Storms of Disruption Edition
Tech Providers Vertical Strategy and Positioning Maturity in Europe, 2022: Storms of Disruption Edition This IDC Market Perspective brings a comprehensive analysis of the four main Tech Vendor segments vertical approaches. The report also analysis the developments in vertical maturity overall and th ... Read More
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AWS-Atos Partnership Prefigures the Route to the Future for Infrastructure Outsourcing Providers
AWS-Atos Partnership Prefigures the Route to the Future for Infrastructure Outsourcing Providers This IDC Market Note discusses an announcement during AWS re:Invent in Las Vegas of a strategic agreement that deepens the existing partnership between AWS and Atos."This announcement between AWS and Ato ... Read More
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IDC PeerScape: Practices to Successfully Implement Mobility as a Service
IDC PeerScape: Practices to Successfully Implement Mobility as a Service This IDC PeerScape explores how public transportation authorities and transportation operator executives are using MaaS to deliver on the promise of meeting customers to travel in a convenient way, when it suits them, and at a ... Read More
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How to Create a Three-Year AI/Automation Technology Road Map
How to Create a Three-Year AI/Automation Technology Road Map This IDC Perspective provides practical insight and actionable methods for creating a high-value, three-year AI/automation road map. AI-powered services are improving workforce productivity, reducing operating costs, improving operational ... Read More
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