Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Worldwide Website Software Market Shares, 2021: Headless Content Management Gains Traction
Worldwide Website Software Market Shares, 2021: Headless Content Management Gains Traction This IDC study contains vendor shares for the website software market for 2019–2021. It includes commentary on growth of the market and emerging trends and provides actionable advice for technology suppliers." ... Read More
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The Biden–Harris Administration's Bold National Cybersecurity Strategy Is Poised to Reshape the Future Digital Ecosystem
The Biden–Harris Administration's Bold National Cybersecurity Strategy Is Poised to Reshape the Future Digital Ecosystem This IDC Perspective looks at the Biden–Harris administration's release of its National Cybersecurity Strategy (NCS) on March 2, 2023, which seeks to address profound shifts in th ... Read More
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The Emerging Role of the Hyperscalers in Supply Chain
The Emerging Role of the Hyperscalers in Supply Chain This IDC Market Perspective discusses the emerging role of hyperscalers in supply chain. Supply chains in every industry, geography, and size all require integration of data across multiple transactional areas and advanced analytics using that da ... Read More
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Reimagining Approaches to B2B Integration to Support the Future of Industry Ecosystems
Reimagining Approaches to B2B Integration to Support the Future of Industry Ecosystems This IDC Perspective investigates how modernizing B2B is essential to both a broader automation strategy and a broader ecosystem integration strategy. It discusses the need to integrate within industry ecosystems, ... Read More
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Governments as Contributors, Enablers, and Regulators of Data Spaces
Governments as Contributors, Enablers, and Regulators of Data Spaces This IDC Perspective analyzes the evolution of the European data spaces vision and elaborates on the potential roles of governments as regulators, contributors, and enablers of such a vision."Senior government leaders should not wa ... Read More
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Organizational Network Analysis as a Strategic Workplace and Workforce Tool
Organizational Network Analysis as a Strategic Workplace and Workforce Tool This IDC Perspective provides insights into organizational network analysis as a strategic workplace and workforce tool. Organizational network analysis is a tool that most organizations can benefit from implementing in thei ... Read More
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IDC PlanScape: Change Leadership to Influence Direct Reports
IDC PlanScape: Change Leadership to Influence Direct Reports This IDC PlanScape is based on and is a supplement to A CIO Change Leadership Strategy Framework for the Digital Era: The CIO's Direct Reports (IDC #US50351223, February 2023). This PlanScape covers specific actions an IT leader can take t ... Read More
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The Implications of Generative Large Language Models for Search and Knowledge Discovery
The Implications of Generative Large Language Models for Search and Knowledge Discovery This IDC Market Note discusses some of the initial opportunities and challenges for generative AI large language models (LLMs) in the search and knowledge discovery space. Large language models, including Google' ... Read More
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IDC PeerScape: Future of Industry Ecosystems Practices for Using Industry Clouds to Connect with Partners
IDC PeerScape: Future of Industry Ecosystems Practices for Using Industry Clouds to Connect with Partners This IDC PeerScape outlines best practices for resolving the common challenges that organizations face when working with their ecosystem partners through the use of industry cloud platforms. "Th ... Read More
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IDC PlanScape: Change Leadership to Influence LOB Executives
IDC PlanScape: Change Leadership to Influence LOB Executives This IDC PlanScape describes specific things IT leaders can do to develop and increase their change leadership with LOB leaders. "IT leaders who seize this opportunity will serve their organizations well. IT leaders who do not will hurt th ... Read More
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B2B Digital Payment Management
B2B Digital Payment Management This IDC Perspective provides insights into B2B digital payment management. While the B2C sphere has converted to digital payment management relatively seamlessly, B2B is still slow to adopt modernized processes in payment management solutions. As the digital finance t ... Read More
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The "New" NTT DATA Inc. Debuts
The "New" NTT DATA Inc. Debuts This IDC Market Note discusses a major reorganization at NTT Corporation to address business services that NTT DATA Inc. will now offer worldwide, excluding the Japanese market. IDC foresees that business simplification by service providers will not only benefit their ... Read More
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Understanding Partner Challenges: Highlights from IDC's 1Q23 Partner Advisory Board Session
Understanding Partner Challenges: Highlights from IDC's 1Q23 Partner Advisory Board Session This IDC Market Perspective summarizes a discussion among partners that joined IDC's quarterly Partner Advisory Board in January 2023. During the discussion, partners from EMEA representing a variety of vendo ... Read More
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Turning Data into Social Value for Sustainable and Responsible Retail
Turning Data into Social Value for Sustainable and Responsible Retail This IDC Perspective highlights the importance of sustainability and social responsibility for retailers and the role of data in achieving environmental, social, and governance (ESG) goals. It shows that digital transformation and ... Read More
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XR Device Management: Essential Solutions for Expanding XR Business Deployments
XR Device Management: Essential Solutions for Expanding XR Business Deployments This IDC Market Perspective provides insight on challenges regarding extended reality (XR) device management in business as well as current market solutions and approaches that address them. Device management is a critic ... Read More
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Enterprise Perceptions of the Importance of Software Vendor Customer Success Services
Enterprise Perceptions of the Importance of Software Vendor Customer Success Services This IDC Perspective discusses the importance of customer success services in enterprise decision making in enterprise software."Increasing market maturity and product commoditization, combined with the challenging ... Read More
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End-User Perceptions of the Value Delivery of Software Vendor Customer Success Services
End-User Perceptions of the Value Delivery of Software Vendor Customer Success Services This IDC Perspective discusses enterprise perceptions of the value of software applications vendor customer success services. End users appreciate vendors' customer success services, but there are various quality ... Read More
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Future of Digital Infrastructure: 2023 Trends Driving As-a-Service (XaaS) Growth
Future of Digital Infrastructure: 2023 Trends Driving As-a-Service (XaaS) Growth This IDC Perspective covers the market trends that are driving everything as-a-service (XaaS) adoption in 2023 to facilitate organizations' digital transformation (DX) goals. IT infrastructure is one of the crucial pil ... Read More
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The German Supply Chain Act: An Indication of What's to Come with Social Sustainability
The German Supply Chain Act: An Indication of What's to Come with Social Sustainability This IDC Market Note explores the context for creating and enacting the German Supply Chain Act, which other governments are following suit, and what this may mean for businesses and IT vendors. Modern slavery an ... Read More
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IDC's Future of Operations Framework
IDC's Future of Operations Framework This IDC Perspective discusses the Future of Operations Framework and the research behind it. In the past year, IDC has introduced the concept of data-driven operations and produced a rich body of research to support it. This document shows how all of this resear ... Read More
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An Introduction to Generative AI and Enterprise Adoption: Perspectives from IDC's Global CIO Advisory Board — January 2023 Edition
An Introduction to Generative AI and Enterprise Adoption: Perspectives from IDC's Global CIO Advisory Board — January 2023 Edition This IDC Perspective includes summary from a CIO advisory board presentation on generative AI by Ritu Jyoti and includes insights from the CIOs on where they are with th ... Read More
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IDC PeerScape: IT Leader Practices for Recessionary Environments
IDC PeerScape: IT Leader Practices for Recessionary Environments This IDC PeerScape discusses the strategies and best practices of four CIOs and senior IT leaders who are preparing their organizations to confront the business vagaries of 2023. "2023 will test how agile and resilient IT and the busi ... Read More
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What's Next for Enterprise Service Management and IT Service Management in a Digitally Transformed World
What's Next for Enterprise Service Management and IT Service Management in a Digitally Transformed World This IDC Market Perspective discusses the recent history, current state, and expected future developments in enterprise service management, including IT service management. Many organizations rap ... Read More
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As a Service Adoption Drives Change for Digital Infrastructure and FinOps Teams
As a Service Adoption Drives Change for Digital Infrastructure and FinOps Teams This IDC Perspective covers the impact of the continued growth of SaaS and IaaS on IT operations and finance and the move toward digital business. IT automation is essential as enterprises report they are concerned about ... Read More
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Amazon Web Services — Expanding Storage Capabilities
Amazon Web Services — Expanding Storage Capabilities This IDC Market Perspective discusses the recent additions and improvements to the storage portfolio of AWS."The consistent improvement of current services and the introduction of additional integrated services is vital for cloud service providers ... Read More
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