Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Turning Data into Social Value for Sustainable and Responsible Retail
Turning Data into Social Value for Sustainable and Responsible Retail This IDC Perspective highlights the importance of sustainability and social responsibility for retailers and the role of data in achieving environmental, social, and governance (ESG) goals. It shows that digital transformation and ... Read More
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XR Device Management: Essential Solutions for Expanding XR Business Deployments
XR Device Management: Essential Solutions for Expanding XR Business Deployments This IDC Market Perspective provides insight on challenges regarding extended reality (XR) device management in business as well as current market solutions and approaches that address them. Device management is a critic ... Read More
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Enterprise Perceptions of the Importance of Software Vendor Customer Success Services
Enterprise Perceptions of the Importance of Software Vendor Customer Success Services This IDC Perspective discusses the importance of customer success services in enterprise decision making in enterprise software."Increasing market maturity and product commoditization, combined with the challenging ... Read More
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End-User Perceptions of the Value Delivery of Software Vendor Customer Success Services
End-User Perceptions of the Value Delivery of Software Vendor Customer Success Services This IDC Perspective discusses enterprise perceptions of the value of software applications vendor customer success services. End users appreciate vendors' customer success services, but there are various quality ... Read More
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Future of Digital Infrastructure: 2023 Trends Driving As-a-Service (XaaS) Growth
Future of Digital Infrastructure: 2023 Trends Driving As-a-Service (XaaS) Growth This IDC Perspective covers the market trends that are driving everything as-a-service (XaaS) adoption in 2023 to facilitate organizations' digital transformation (DX) goals. IT infrastructure is one of the crucial pil ... Read More
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The German Supply Chain Act: An Indication of What's to Come with Social Sustainability
The German Supply Chain Act: An Indication of What's to Come with Social Sustainability This IDC Market Note explores the context for creating and enacting the German Supply Chain Act, which other governments are following suit, and what this may mean for businesses and IT vendors. Modern slavery an ... Read More
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IDC's Future of Operations Framework
IDC's Future of Operations Framework This IDC Perspective discusses the Future of Operations Framework and the research behind it. In the past year, IDC has introduced the concept of data-driven operations and produced a rich body of research to support it. This document shows how all of this resear ... Read More
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An Introduction to Generative AI and Enterprise Adoption: Perspectives from IDC's Global CIO Advisory Board — January 2023 Edition
An Introduction to Generative AI and Enterprise Adoption: Perspectives from IDC's Global CIO Advisory Board — January 2023 Edition This IDC Perspective includes summary from a CIO advisory board presentation on generative AI by Ritu Jyoti and includes insights from the CIOs on where they are with th ... Read More
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IDC PeerScape: IT Leader Practices for Recessionary Environments
IDC PeerScape: IT Leader Practices for Recessionary Environments This IDC PeerScape discusses the strategies and best practices of four CIOs and senior IT leaders who are preparing their organizations to confront the business vagaries of 2023. "2023 will test how agile and resilient IT and the busi ... Read More
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What's Next for Enterprise Service Management and IT Service Management in a Digitally Transformed World
What's Next for Enterprise Service Management and IT Service Management in a Digitally Transformed World This IDC Market Perspective discusses the recent history, current state, and expected future developments in enterprise service management, including IT service management. Many organizations rap ... Read More
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As a Service Adoption Drives Change for Digital Infrastructure and FinOps Teams
As a Service Adoption Drives Change for Digital Infrastructure and FinOps Teams This IDC Perspective covers the impact of the continued growth of SaaS and IaaS on IT operations and finance and the move toward digital business. IT automation is essential as enterprises report they are concerned about ... Read More
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Amazon Web Services — Expanding Storage Capabilities
Amazon Web Services — Expanding Storage Capabilities This IDC Market Perspective discusses the recent additions and improvements to the storage portfolio of AWS."The consistent improvement of current services and the introduction of additional integrated services is vital for cloud service providers ... Read More
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HPE Expands Circularity Programs with New Announcements
HPE Expands Circularity Programs with New Announcements This IDC Market Note discusses HPE's new programs to increase circular economy efforts. "By targeting SMB and midsize companies and focusing on increasing IT organizations' engagement levels, HPE is embracing its role as a trusted partner and l ... Read More
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Eaton Vendor Profile
Eaton Vendor Profile This IDC Vendor Profile offers an overview of one of the leading global datacenter infrastructure suppliers. IDC assessed the portfolio and strategy of Eaton for the datacenter market. Please Note: Extended description available upon request. ... Read More
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Developing Third-Party Service Contracts
Developing Third-Party Service Contracts This IDC Perspective provides an overview of key issues in developing third-party service contracts in light of a predicted rise in contract IT labor."Enterprises increasingly rely on external IT labor either to manage defined projects or to augment the exist ... Read More
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IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program
IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program This IDC PeerScape presents the practices for developing an IT sustainability plan and keeping it on track. It examines the value of "cleaning house" before diving into an IT sustainability project, the guidance p ... Read More
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Case Study: How badenIT Unlocks the Value of Data for Customers Using NetApp Hybrid Cloud Data Services and Object Storage
Case Study: How badenIT Unlocks the Value of Data for Customers Using NetApp Hybrid Cloud Data Services and Object Storage This IDC Perspective explores the value of IT modernization with cloud-centric data infrastructure and services. Becoming data-driven is no longer nice-to-have but a business im ... Read More
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Buyer Case Study: Infosys and Prysmian Group Come Together for an Innovative and Sustainable Solution for Overhead Conductor Management
Buyer Case Study: Infosys and Prysmian Group Come Together for an Innovative and Sustainable Solution for Overhead Conductor Management This IDC Perspective describes how Prysmian Group's innovative E3X coating deployment was facilitated by Infosys Advanced Engineering Group through an advanced robo ... Read More
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Secure by Design: File Sync and Share for Hybrid Workplaces
Secure by Design: File Sync and Share for Hybrid Workplaces This IDC Market Note discusses European organizations' challenges around sharing files securely in a hybrid environment or as part of remote collaboration. It also highlights the importance of incorporating security in file-sharing system d ... Read More
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Dassault Systèmes 3DEXPERIENCE World 2023
Dassault Systèmes 3DEXPERIENCE World 2023 This IDC Market Note provides a review and analysis of the 2023 Dassault Systèmes' 3DEXPERIENCE World conference and 3DEXPERIENCE FORUM."Dassault Systèmes demonstrated the latest additions to its 3DEXPERIENCE Platform, highlighting expansion of digital twins ... Read More
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Employee Turnover: Understanding the Who, the Why, and How to Minimize
Employee Turnover: Understanding the Who, the Why, and How to Minimize This IDC Perspective discusses the topic of workforce turnover and how it is playing out across company size and business sector. The results shared came from IDC's 2022 survey of HR decision makers."Every organization has a pote ... Read More
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Data Intelligence in the Future of Intelligence
Data Intelligence in the Future of Intelligence This IDC Perspective describes how intelligence about data is required to lay the foundation for building enterprise intelligence in the context of IDC's Future of Intelligence framework. It positions how data intelligence can be leveraged in the synth ... Read More
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Innovation Trends at NRF 2023 Highlight How Digital Dependency Must Drive Digital Differentiation
Innovation Trends at NRF 2023 Highlight How Digital Dependency Must Drive Digital Differentiation This IDC Perspective discusses key takeaways from NRF 2023. With a welcome fervor for innovation also comes concerns that the pace of technological advancements will be too great for brands. Throughout ... Read More
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IDC PlanScape: Planning for Industry Ecosystems
IDC PlanScape: Planning for Industry Ecosystems This IDC PlanScape is a guide for organizations across all industries planning to evolve their linear value chain approach to a multifaceted, dynamic industry ecosystem strategy. Increasingly, organizations are realizing the benefit of developing new b ... Read More
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Future of Digital Innovation — To Be a Viable Digital Business, It's Important to Differentiate Between Digital Transformation and Digital Innovation
Future of Digital Innovation — To Be a Viable Digital Business, It's Important to Differentiate Between Digital Transformation and Digital Innovation This IDC Perspective defines and discusses digital transformation, digital innovation, and digital business. It includes the importance of understandi ... Read More
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