Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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The Digitally Diversified Partner: Six Transformation Strategies
The Digitally Diversified Partner: Six Transformation Strategies This IDC Market Perspective examines several transformation strategies for vendors to encourage their partner communities to adopt in order to become "digitally diversified." Digital diversification means adopting a series of business ... Read More
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IDC PeerScape: UC&C Practices to Enable Hybrid Work
IDC PeerScape: UC&C Practices to Enable Hybrid Work This IDC PeerScape analyzes organizations' challenges and best practices in implementing UC&C tools for hybrid work."UC&C is no longer a second-string system that merely complements business operations; it has rather moved to the center as ... Read More
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Key Takeaways From Sibos 2022
Key Takeaways From Sibos 2022 This IDC Perspective summarizes key topics and highlights of Sibos 2022 that took place in Amsterdam on October10-13. The event provided information, debates, and exhibition spaces for the global financial industry, involving most major ICT providers and many significan ... Read More
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Transforming the Store: Results of the 2022 Global Retail Operating Model Survey
Transforming the Store: Results of the 2022 Global Retail Operating Model Survey This IDC Perspective reviews important findings from IDC's 2022 Global Retail Operating Models Survey of 800 retailers worldwide, which provides deep insight into how retailers are digitally transforming their business ... Read More
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How European Governments Can Use Data for a Purpose
How European Governments Can Use Data for a Purpose This IDC Perspective discusses the strategic role of data for European governments that want to improve people's well-being, create livable places, and improve societal outcomes. Please Note: Extended description available upon request. ... Read More
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IDC MaturityScape Benchmark: Future of Connectedness in the United States, 2022
IDC MaturityScape Benchmark: Future of Connectedness in the United States, 2022 This IDC study presents the U.S. results of IDC's 2022 Future of Connectedness MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Future of Connectedness 1.0 (IDC #US48895522, March ... Read More
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Leveraging Ecosystems to Enhance IT Investments and Provide Sustainable Shareholder Value
Leveraging Ecosystems to Enhance IT Investments and Provide Sustainable Shareholder Value This IDC Market Perspective discusses a clear need for the identification and implementation of new approaches and technology to improve business processes. Current economic conditions and future uncertainty, h ... Read More
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Augmented Personalization First in Latin America
Augmented Personalization First in Latin America Digitization has changed the way people shop, affecting businesses across all industries. Consumers demand satisfying and safe experiences; On the other hand, organizations seek to have the loyalty and trust of their customers. Latin American retailer ... Read More
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Ingram Micro's Approach in Enabling Customer Success and Automation with Its Partners
Ingram Micro's Approach in Enabling Customer Success and Automation with Its Partners This IDC Market Note provides IDC's perspective on Ingram Micro's approach to enabling partners for customer success and operational automation, two important attributes for partner success with recurring revenue m ... Read More
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Future CIO: Finding the Right Role for Your Business
Future CIO: Finding the Right Role for Your Business This IDC Perspective is intended to help CIOs understand the importance of finding the right role for their business, what possible roles they could play, and how to find the role and build the team necessary to fulfill it. As traditional business ... Read More
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Defining the Future of Industry Ecosystems
Defining the Future of Industry Ecosystems This IDC Perspective analyzes the need and opportunity for this extended approach to industry ecosystems, one of the multiple types of ecosystems that companies will employ today to remain competitive, address disruption, and grow their business. Industries ... Read More
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The People Side of Digital Maturity
The People Side of Digital Maturity This IDC Market Note discusses digital business takeaways from two recent HR technology events: SuccessConnect and HR Technology Conference. Topics such as digital maturity and the role of HR in digital innovation are discussed. We also touch on how technology sup ... Read More
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What to Expect in Canadian Government, 2023
What to Expect in Canadian Government, 2023 This IDC Perspective highlights what we believe will shape the IT marketplace in Canadian government in 2023. What to Expect is an annual review of the market, key trends, and recommendations for buyers and technology providers. This IDC document also capt ... Read More
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The Skills Gap Threatens Technology Adoption — Will There be an Emerging Market for Skills Management Software?
The Skills Gap Threatens Technology Adoption — Will There be an Emerging Market for Skills Management Software? This IDC Market Perspective analyzes the emerging market for skills-related software within skills assessment and skills matching. Skills shortages within IT and technology are being felt ... Read More
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Canadian Communications Service Providers and Hyperscaler Partnerships: Challenges and Opportunities
Canadian Communications Service Providers and Hyperscaler Partnerships: Challenges and Opportunities This IDC Market Perspective explores the partner alliances that have occurred in the Canadian market between Canada's three largest communications service providers (comm SPs) — Bell Canada, Telus, a ... Read More
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Amazon Web Services Vendor Profile — AWS to Grow Engagement with Digital-Native Businesses
Amazon Web Services Vendor Profile — AWS to Grow Engagement with Digital-Native Businesses This IDC Vendor Profile focuses on Amazon Web Services, Amazon's cloud computing platform, that offers infrastructure as a service (IaaS), platform as a service (PaaS), and packaged software as a service. IDC' ... Read More
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European Data Discovery and Loss Prevention Spending Forecast, 2022-2026
European Data Discovery and Loss Prevention Spending Forecast, 2022-2026 This IDC Market Forecast discusses the European data discovery and loss prevention market over the 2021–2026 period and analyzes the key trends shaping the market."In today's fast-paced digital environment, the need to protect ... Read More
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IDC PeerScape: Practices to Improve Disaster Recovery Testing
IDC PeerScape: Practices to Improve Disaster Recovery Testing This IDC PeerScape presents best practices for disaster recovery testing. It will debunk testing myths and provide details on the best ways to plan for, conduct, and analyze testing methodologies. "You can't know if your disaster recovery ... Read More
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IDC PlanScape: Team Structure Leadership Strategies to Aid Future CIOs
IDC PlanScape: Team Structure Leadership Strategies to Aid Future CIOs This IDC study is designed to help CIOs understand why team structure leadership strategies are key to their success, what comprises team structure leadership strategies, who the key stakeholders are, and how CIOs can move from s ... Read More
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ServiceNow Leverages its Proprietary Workplace Solutions to Ease its Global Transition to Hybrid Work
ServiceNow Leverages its Proprietary Workplace Solutions to Ease its Global Transition to Hybrid Work This IDC Market Perspective discusses the case study of ServiceNow as an example of hybrid work implementation in a global enterprise. "It's always interesting when a company uses its own technology ... Read More
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IDC MaturityScape: Data-Driven Mining 1.0
IDC MaturityScape: Data-Driven Mining 1.0 This IDC study provides a stage-by-stage framework that aims to guide mining organizations through the process of becoming data-driven. The study explores five stages of the data-driven journey, from ad hoc through to optimized. For each step of the data-dri ... Read More
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IT and Business Services in the European IoT Market
IT and Business Services in the European IoT Market This IDC Market Note gives an overview of the IoT services opportunity in Europe and explores how large IT services providers approach the IoT market. It includes a top-level forecast for the European IoT services market and presents findings from ... Read More
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IDC FutureScape: Worldwide Future of Digital Innovation 2023 Predictions
IDC FutureScape: Worldwide Future of Digital Innovation 2023 Predictions This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2023 and beyond."If the pandemic didn't force an organization to pivot toward digital innovation, the multitude of current headwinds ran ... Read More
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IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions
IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions This IDC study provides the top 10 predictions for worldwide small and medium-sized business and digital-native business for 2023."SMBs need to boost resiliency and implement technologies that wil ... Read More
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IDC FutureScape: Worldwide Future of Intelligence 2023 Predictions
IDC FutureScape: Worldwide Future of Intelligence 2023 Predictions This IDC study provides IDC's 2023 top 10 predictions for enterprise intelligence trends, encompassing topics of decision making and knowledge gathering, automation, and data culture."Enterprise intelligence allows organizations to ... Read More
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