Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release
ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release This IDC Market Note highlights the recent vendor news from ServiceNow regarding its Utah product release for enterprise asset management (EAM). Please Note: Extended description available upon request. ... Read More
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Sustainability Index for Software Providers: SAP
Sustainability Index for Software Providers: SAP This IDC Vendor Profile presents SAP's performance against 130+ parameters contained in IDC's Technology for Sustainability and Social Impact (TSSI) framework for software vendors. It identifies the areas in which SAP outperforms the industry average ... Read More
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IDC Assessment: Skan.AI Task Mining Software
IDC Assessment: Skan.AI Task Mining Software This IDC Perspective discusses the role of Skan.AI in task mining software. Skan.AI is a privately held hybrid task and process mining vendor that focuses on understanding, documenting, and continuously improving how manual processes are automated and aug ... Read More
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Office of the CFO: Transfer Pricing — Intercompany Transactions Solving the Headache
Office of the CFO: Transfer Pricing — Intercompany Transactions Solving the Headache This IDC Perspective explores transfer pricing, otherwise known as intercompany transactions. This is a major pain point in multinational corporations with operations all over the world. This can be time-consuming a ... Read More
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Cross Ecosystems-First in Latin America
Cross Ecosystems-First in Latin America In this document, IDC shares an essential vision for future business models that will impact both the IT industry and other markets. The consumer experience is undergoing profound changes, and at the level of business purchases of technology, decision-making n ... Read More
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Skills Needed to Make Latin America More Competitive in the Digital Era
Skills Needed to Make Latin America More Competitive in the Digital Era Digital skills are essential to grow and evolve professionally in the coming years, given that skilled professionals will be the ones reshaping the world. Nevertheless, getting there involves challenges for organizations and pro ... Read More
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Can Connectedness Be a Driver of Sustainability? Part 2: Supplier Best Practices and Impact on the Connectedness Ecosystem
Can Connectedness Be a Driver of Sustainability? Part 2: Supplier Best Practices and Impact on the Connectedness Ecosystem This IDC Perspective is the second of a two-part series that looks at the technology and the supplier best practices to ensure connectivity transformation becomes a driver of s ... Read More
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IDC Perspective: Embedded Payments — Issuing
IDC Perspective: Embedded Payments — Issuing This IDC Perspective discusses embedded payments. The term embedded is seemingly everywhere in the financial services industry. IDC believes that embedded finance is an evolutionary step in the process of what will ultimately be an open environment in whi ... Read More
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DataOps: How to Get an Edge from Professional Services
DataOps: How to Get an Edge from Professional Services This IDC Perspective explores findings from IDC's 2022 Enterprise Intelligence Services Survey around enterprise adoption of DataOps solutions and usage of professional services providers. This document highlights examples of services providers' ... Read More
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IDC PeerScape: Best Practices for Overcoming Enterprise Machine Learning Operations Challenges to Fortify Enterprise Intelligence
IDC PeerScape: Best Practices for Overcoming Enterprise Machine Learning Operations Challenges to Fortify Enterprise Intelligence This IDC PeerScape discusses best practices for overcoming enterprise MLOps challenges."MLOps is a team sport. It requires collaboration and collective learning among da ... Read More
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IDC Assessment: ABBYY Timeline Task Mining Software
IDC Assessment: ABBYY Timeline Task Mining Software This IDC Perspective analyzed ABBYY, a provider of AI-powered solutions that help customers digitally transform their business processes. Workers who are involved with case management, such as claims, lending, and underwriting, align well with Time ... Read More
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IDC Assessment: EdgeVerve Task Mining Software
IDC Assessment: EdgeVerve Task Mining Software This IDC Perspective assesses EdgeVerve task mining software, AssistEdge Discover. EdgeVerve is a provider of AI-powered automation solutions, including RPA and document AI. AssistEdge Discover is high-functioning task mining software that also captures ... Read More
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The CFO Perspective: Business Continuity Management Is Becoming More of a Focus for the Office of the CFO
The CFO Perspective: Business Continuity Management Is Becoming More of a Focus for the Office of the CFO This IDC Perspective covers the topic of BCM, which has become more important to companies, given the increased frequency and cost of natural disasters and geopolitical and security (physical an ... Read More
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Wipro FullStride Cloud Realignment of the Portfolio to Enable Customers' Full Stack and Hybrid Multicloud Ambitions
Wipro FullStride Cloud Realignment of the Portfolio to Enable Customers' Full Stack and Hybrid Multicloud Ambitions This IDC Market Note focuses on the implications of the Wipro FullStride Cloud GBL. Wipro announced a realignment of its two main global business lines into four global business lines ... Read More
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IDC Assessment: UltimateSuite Task Mining Software
IDC Assessment: UltimateSuite Task Mining Software This IDC Perspective examines UltimateSuite's task mining software. UltimateSuite is a privately held provider of task mining software. Its focus is helping organizations identify task automation opportunities to improve overall performance across b ... Read More
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Trends in Sustainability Regulations in Asia/Pacific
Trends in Sustainability Regulations in Asia/Pacific In this IDC Market Perspective, the trends in sustainability regulations in Asia/Pacific looks at 16 economies in the region to determine the impact of rules and regulations relating to organizations' sustainability strategies and sustainability t ... Read More
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New Regulations for Operational Resiliency
New Regulations for Operational Resiliency This IDC Perspective discusses the new regulations for operational resiliency. The increase in cybersecurity attacks in financial services is posing a significant threat to the safety and soundness of the financial system. For this reason, IDC expects regul ... Read More
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Routes to Market First in Latin America
Routes to Market First in Latin America This document provides IDC's perspective on the future of technology distribution based on recent studies and interviews. In response to digital transformation, evolving customer demand, and changing partner business models, the technology distribution busines ... Read More
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Communicating Digital Strategy, from the Front Line to the Board
Communicating Digital Strategy, from the Front Line to the Board This IDC Perspective provides a high-level guide for developing a communication strategy that will roll up, and cascade down, for effective and aligned comprehension and engagement from the board to the front line. By framing the key ... Read More
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Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts
Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts This IDC Market Perspective highlights the trends and impacts of digital workspace virtualization in the small and medium-sized business (SMB) markets. Virtual client computing is emerging as a key ... Read More
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Driving Better Customer Service Outcomes with the Application of Technology in Logistics in Asia/Pacific
Driving Better Customer Service Outcomes with the Application of Technology in Logistics in Asia/Pacific In this IDC Perspective, the requirement for supply chain participants to face an increasing need to cater to diverse consumer needs while ensuring efficient and cost-effective supply chain opera ... Read More
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IDC PlanScape: Future IT — Security Resource Optimization
IDC PlanScape: Future IT — Security Resource Optimization This IDC PlanScape discusses the future IT with the practices of security resource optimization."CIOs must lead their enterprises to exercise common sense and all due caution in regarding the potential risks to profitability, reputation, cust ... Read More
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Hewlett Packard Enterprise Eyes CloudOps Opportunities for HPE GreenLake with OpsRamp Acquisition and Integration
Hewlett Packard Enterprise Eyes CloudOps Opportunities for HPE GreenLake with OpsRamp Acquisition and Integration This IDC Market Note highlights Hewlett Packard Enterprise's acquisition of IT operations management start-up OpsRamp as investments in cloud operational technologies rise in priority fo ... Read More
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Are We Moving Toward Supply Chain Planning as a Service?
Are We Moving Toward Supply Chain Planning as a Service? This IDC Market Perspective examines the industry developments and pressures that are setting the stage for the future of supply chain orchestration as a service. Developments in AI/ML and multi-enterprise data integration are coming just as c ... Read More
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Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026
Asia/Pacific (Excluding Japan) Future of Work Market Forecast, 2022–2026 This IDC study analyzes the Asia/Pacific future of work (FoW) market size, citing data from the IDC Worldwide Future of Work Spending Guide V2, 2022 published in November 2022. It integrates FoW-related data from other Spending ... Read More
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