Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Palo Alto Networks Ignite '22: Plans to X Out SIEM with XSIAM
Palo Alto Networks Ignite '22: Plans to X Out SIEM with XSIAM This IDC Market Note highlights several announcements and discussions at Palo Alto Networks' Ignite '22 conference held in December 2022. Details were provided on the new features of Cortex Xpanse, Prisma Cloud, and the XSIAM platform. Pl ... Read More
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Trends in Collaboration, Communities, Conferencing, and Events
Trends in Collaboration, Communities, Conferencing, and Events This IDC Perspective looks at the continued evolution and growth of collaborative platforms including team collaboration applications, conferencing, enterprise communities, and virtual events, with a focus on what the enterprise needs t ... Read More
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Meeting Emerging Government Agency Imperatives with APIs
Meeting Emerging Government Agency Imperatives with APIs This IDC Perspective is an introduction to the use of business-enabling APIs to create new program, services, and compliance opportunities; grow constituent audiences; and rapidly scale program services development capabilities. It is designed ... Read More
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IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical
IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical This IDC PlanScape provides a framework for how financial institutions can lay out a branch modernization strategy to improve both the customer and the employee experiences. It provides the key use ca ... Read More
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How can Governments Benefit from the Layoff of Tech Professionals?
How can Governments Benefit from the Layoff of Tech Professionals? This IDC Market Note describes the situation for the labor market as of the beginning of 2023, following several tech companies' announcements of massive employee layoffs. It analyzes the opportunity it might represent for public sec ... Read More
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Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers?
Can Open AI's GPT-3 or ChatGPT Provide Customer Service, Write Blog Posts, and Personalize eCommerce Shopping for Your Customers? This IDC Perspective discusses about the ChatGPT technologies. Chatbots like ChatGPT have not traditionally been used as shopping assistants in ecommerce, but the prospec ... Read More
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SaaS Security Posture Management: SaaS Security Beyond CASB
SaaS Security Posture Management: SaaS Security Beyond CASB This IDC Perspective details SaaS security beyond CASB. CIO's love SaaS because it can not only reduce on-prem legacy systems but also employee productivity can be substantially improved. Even as fears of inflation loom, the accelerating mo ... Read More
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Amazon Web Services Modernization Accelerator — AWS Helps Organizations Go Beyond Lift and Shift
Amazon Web Services Modernization Accelerator — AWS Helps Organizations Go Beyond Lift and Shift This IDC Market Note provides a detailed summary of how Amazon Web Services (AWS) partners with customers across the Asia/Pacific (excluding Japan) region, including enterprises, software vendors, and di ... Read More
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Canadian ICT Forecast, 2022–2026
Canadian ICT Forecast, 2022–2026 This IDC study outlines IDC Canada's forecast for the Canadian information and communication technology (ICT) market for the 2022–2026 period. It updates our previous forecast published in Canadian ICT Forecast, 2021–2025 (IDC #CA47050121, November 2021)."The Canadia ... Read More
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Tech Providers Vertical Strategy and Positioning Maturity in Europe, 2022: Storms of Disruption Edition
Tech Providers Vertical Strategy and Positioning Maturity in Europe, 2022: Storms of Disruption Edition This IDC Market Perspective brings a comprehensive analysis of the four main Tech Vendor segments vertical approaches. The report also analysis the developments in vertical maturity overall and th ... Read More
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AWS-Atos Partnership Prefigures the Route to the Future for Infrastructure Outsourcing Providers
AWS-Atos Partnership Prefigures the Route to the Future for Infrastructure Outsourcing Providers This IDC Market Note discusses an announcement during AWS re:Invent in Las Vegas of a strategic agreement that deepens the existing partnership between AWS and Atos."This announcement between AWS and Ato ... Read More
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IDC PeerScape: Practices to Successfully Implement Mobility as a Service
IDC PeerScape: Practices to Successfully Implement Mobility as a Service This IDC PeerScape explores how public transportation authorities and transportation operator executives are using MaaS to deliver on the promise of meeting customers to travel in a convenient way, when it suits them, and at a ... Read More
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How to Create a Three-Year AI/Automation Technology Road Map
How to Create a Three-Year AI/Automation Technology Road Map This IDC Perspective provides practical insight and actionable methods for creating a high-value, three-year AI/automation road map. AI-powered services are improving workforce productivity, reducing operating costs, improving operational ... Read More
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Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023
Buyer Investments Continue for Customer Engagement Applications and Enterprise Applications, 2023 This IDC Market Perspective provides data and guidance from the final year assessment of IDC's global Future Enterprise Resiliency and Spending Survey, Wave 11, December 2022. Spending is still occurrin ... Read More
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IDC PeerScape: Practices for Value Stream Management
IDC PeerScape: Practices for Value Stream Management This IDC PeerScape will expose the experiences and best practices of four early adopter IT leaders and innovators that are exploiting VSM as a key tool in their business improvement programs with the following best practice themes:Discover, define ... Read More
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Telcos in the Metaverse Era
Telcos in the Metaverse Era This IDC Market Perspective explores the many definitions of the metaverse with a deep dive on how the telco industry engages with the metaverse. The report also introduces the IDC Metaverse Value Chain Framework. From this, it analyzes the different activities and initia ... Read More
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European Supply Chain Management Applications Forecast, 2022–2026
European Supply Chain Management Applications Forecast, 2022–2026 This IDC Market Forecast analyzes and sizes Europe's supply chain management applications market for 2019-2021 and features a 2022-2026 forecast. IDC assesses Europe's supply chain management applications market by functional segment ... Read More
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A Review of Select Fintechs from the Temenos Community Forum 2022
A Review of Select Fintechs from the Temenos Community Forum 2022 This IDC Perspective provides an overview of selected companies participating in the Temenos Community Forum 2022 and portraited through interviews conducted by the author. At the time of the Temenos Community Forum 2022, they were al ... Read More
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Amazon Web Services to Be Water Positive by 2030
Amazon Web Services to Be Water Positive by 2030 This IDC Market Note covers AWS’ latest announcement regarding its intention to be water positive by 2030. It also provides insights on how the vendor is using its cloud facilities to be more sustainable. Please Note: Extended description available up ... Read More
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IDC PeerScape: Sustainable Insurance Part 2: — Practices to Decrease IT and Operational Footprint in Sustainable Insurance
IDC PeerScape: Sustainable Insurance Part 2: — Practices to Decrease IT and Operational Footprint in Sustainable Insurance Mutualizing and managing risks are at the heart of insurance — two concepts that are closely related to environmental, social, and governance (ESG) standards. This represents a ... Read More
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The Impact of Macroeconomic Conditions on European Enterprise Customer Experience Technology Decision Making
The Impact of Macroeconomic Conditions on European Enterprise Customer Experience Technology Decision Making This IDC Perspective discusses the increasing importance of professional services, especially customer success services, when enterprises seek to invest in CX technology. Cost is obviously an ... Read More
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Understanding Partner Challenges: Highlights from IDC's 4Q22 Partner Advisory Board Session
Understanding Partner Challenges: Highlights from IDC's 4Q22 Partner Advisory Board Session This IDC Market Perspective covers IDC's EMEA Partnering Ecosystems team's Partner Advisory Board (PAB) meeting that took place on November 2, 2022. The rationale behind creating the PAB, which meets on a qua ... Read More
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Rethinking Connectivity for a Connected, Smart, and Sustainable Campus to Improve Operational Agility and Student Experience
Rethinking Connectivity for a Connected, Smart, and Sustainable Campus to Improve Operational Agility and Student Experience This IDC Perspective highlights the importance of connectivity in improving user experience in a connected, smart, and sustainable campus. A connected campus has become a prio ... Read More
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Egypt ICT Market Forecast, 2021–2026
Egypt ICT Market Forecast, 2021–2026 This IDC Market Forecast provides an overview of the ICT market in Egypt and presents spending by technology segment and vertical market. It also covers ICT market dynamics, highlights, and opportunities and presents analyses of the telecommunications, hardware, ... Read More
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Salesforce Vendor Profile — How Salesforce Engages with Digital-Native Businesses and Accelerates Growth
Salesforce Vendor Profile — How Salesforce Engages with Digital-Native Businesses and Accelerates Growth This IDC Vendor Profile covers a vendor's digital-native, start-up, and scale-up engagement models from three different perspectives: its corporate venture arm, the partner perspective, and the c ... Read More
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