Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Considering a Sovereign Cloud? A Blueprint for IT and Business Executives
Considering a Sovereign Cloud? A Blueprint for IT and Business Executives This IDC Perspective provides a blueprint for a sovereign cloud. IT and business executives are considering sovereign cloud as part of a multicloud strategy often with partners at the core of their capability needs. For many ... Read More
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IDC MaturityScape Benchmark: Future of Industry Ecosystems Worldwide, 2023
IDC MaturityScape Benchmark: Future of Industry Ecosystems Worldwide, 2023 This IDC study provides key findings from IDC's 2023 Future of Industry Ecosystems MaturityScape Benchmark Survey."Wherever your organization is on this journey, consider the IDC MaturityScape for the future of industry ecosy ... Read More
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Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites
Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites This IDC Market Perspective examines how C-suites in Asia/Pacific (including Japan) (APJ) are leading business transformation and their associated three archetypes. The APJ market is u ... Read More
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European OT Security Market Perspective: Addressing the Challenges of Securing Industrial Environments
European OT Security Market Perspective: Addressing the Challenges of Securing Industrial Environments This IDC Market Perspective highlights the critical need for organizations to align IT and OT security efforts, implement a zero-trust approach, and address key challenges such as lack of dedicated ... Read More
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SAS Deepens Partner Commitment
SAS Deepens Partner Commitment This IDC Market Note reviews SAS' partner strategy as defined at the company's analyst conference at SAS headquarters in Cary, North Carolina, March 29–31, 2023. The SAS executive management reinforced the growing importance of partners in the current and future succes ... Read More
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Software Supply Chain Security in U.S. Federal Government
Software Supply Chain Security in U.S. Federal Government This IDC Perspective addresses how continued and evolving threats have put national supply chains at risk to cyberattacks. This has prompted mandates to modernize supply chain components and improve supply chain risk management. Agencies like ... Read More
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ServiceNow Streamlines Engagement With its Partner Ecosystem
ServiceNow Streamlines Engagement With its Partner Ecosystem This IDC Market Note provides an update regarding ServiceNow's ecosystem strategy and partner momentum. Key announcements include the launch of a redesigned partner program, a new talent initiative with RiseUp with ServiceNow, and increase ... Read More
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SAP for Me: The Evolution of the Digital Experience for SAP Partners and Customers
SAP for Me: The Evolution of the Digital Experience for SAP Partners and Customers This IDC Market Note captures the main partnering-focused themes and announcements shared by SAP during its recent analyst update and demo session on the launch of SAP for Me in January 2023. Key highlights include th ... Read More
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IDC PlanScape: Digital Infrastructure Operations Staff and Skills Modernization for the As-a-Service Era
IDC PlanScape: Digital Infrastructure Operations Staff and Skills Modernization for the As-a-Service Era This IDC PlanScape helps organizations that are proactively migrating to as-a-service solutions to build a business case and a planning framework for modernizing internal infrastructure operation ... Read More
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Worldwide IDC Global DataSphere Forecast, 2023-2027: It's a Distributed, Diverse, and Dynamic (3D) DataSphere
Worldwide IDC Global DataSphere Forecast, 2023-2027: It's a Distributed, Diverse, and Dynamic (3D) DataSphere This IDC study presents a five-year forecast for the worldwide IDC Global DataSphere. The worldwide IDC Global DataSphere is a measure of how much data is created, captured, replicated, and ... Read More
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Central Bank Digital Currencies in Asia/Pacific (Excluding Japan): 1Q23 Update
Central Bank Digital Currencies in Asia/Pacific (Excluding Japan): 1Q23 Update This IDC Perspective provides an update of the central bank digital currency (CBDC) initiatives in Asia/Pacific (as of March 20, 2023) and highlights key announcements regarding CBDC projects and launches, use cases, type ... Read More
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Japan Future of Workstyle Forecast, 2023–2026
Japan Future of Workstyle Forecast, 2023–2026 This study analyzes the market size of future of workstyle (FoW) in Japan, citing research data from the Worldwide Future of Workstyle Spending Guide version 2, November 2022. The Spending Guide is based on the DX Spending Guide and integrates FoW-relate ... Read More
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IDC Perspective: Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites
IDC Perspective: Digital Dream Team Archetypes in Asia/Pacific: The Technology Vendor's Guide for Selling to Digital-First C-Suites The Asia/Pacific (including Japan) (APJ) market is undergoing a new phase of digital transformation, and the digital-first C-suites are leading the business transformat ... Read More
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Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank
Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank This IDC Perspective examines how Federal Bank, one of the leading midsize private banks in India, embarked on a customer experience (CX) transformation journey and how Infosys, a global IT and outsourcin ... Read More
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The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security
The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security This IDC Perspective provides insight into the current trends and future of B2B digital payment management. As virtual cards, real-time payments, and even cryptocurrency grow in popularit ... Read More
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Channel Partner Participation in the Cloud Supply Chain in the United Arab Emirates, 2023
Channel Partner Participation in the Cloud Supply Chain in the United Arab Emirates, 2023 This Market Perspective looks in detail at cloud-related developments in the channel partner ecosystem in the United Arab Emirates (UAE). It provides a perspective on the market opportunity for cloud and highli ... Read More
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Buyer Case Study: Zuellig Pharma Builds a Blockchain-Powered Trustworthy Supply Chain
Buyer Case Study: Zuellig Pharma Builds a Blockchain-Powered Trustworthy Supply Chain This IDC Perspective selects a case study approach to highlight a blockchain implementation story that has moved beyond the traditional confines of a "pilot." In fact, Web3 and blockchain have attracted the imagina ... Read More
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What Is Strategy for IT Sourcing and Procurement?
What Is Strategy for IT Sourcing and Procurement? This IDC Perspective discusses the importance of strategy in IT sourcing and procurement in a digital world. Sourcing and procurement of IT products and services have become a strategic requirement in the digital era. A collaborative working relation ... Read More
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Optimization Services and the IT Infrastructure Life Cycle
Optimization Services and the IT Infrastructure Life Cycle This IDC Market Perspective examines the developments and enhancements of optimization services and provides guidance on how players in this space, technology manufacturers, systems integrators, telecommunications providers, and public cloud ... Read More
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Asia/Pacific DNB Tech Spending Opportunity Forecast, 2022–2026: Growing at a CAGR of 20.8% to Hit US$129 Billion in 2026
Asia/Pacific DNB Tech Spending Opportunity Forecast, 2022–2026: Growing at a CAGR of 20.8% to Hit US$129 Billion in 2026 This IDC study presents a 2022–2026 forecast for the Asia/Pacific digital-native businesses (DNBs) market. It is the first forecast to be done by IDC for this market. It details t ... Read More
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Buyer Case Study: Sharp Plays Critical Role in Building Smart Learning Environment, Nurturing Pool of Future IT Resources
Buyer Case Study: Sharp Plays Critical Role in Building Smart Learning Environment, Nurturing Pool of Future IT Resources This IDC Perspective discusses how a relationship with a group of colleges led to a comprehensive services engagement for Sharp due to its close portfolio alignment with the need ... Read More
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Channel Partner Business Model Evolution in the United Arab Emirates — Part 1
Channel Partner Business Model Evolution in the United Arab Emirates — Part 1 As part of its Middle East, Türkiye, and Africa (META) IT services research program, IDC decided to compile a number of reports to shed light on channel-partner-related developments in certain countries across the region. ... Read More
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"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going?
"Voice of the Customer" Programs: Where Are They Today? More Importantly, Where Are They Going? This IDC Perspective discusses the evolution of voice of the customer as a corporate program to listen, analyze, and act on customer feedback and sentiment as it is used to improve products, services, and ... Read More
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Channel Partner Business Model Evolution in the United Arab Emirates — Part 2
Channel Partner Business Model Evolution in the United Arab Emirates — Part 2 As part of its Middle East, Türkiye, and Africa (META) IT services research program, IDC compiled a number of reports to shed light on channel-partner-related developments in certain countries across the region. This IDC M ... Read More
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IDC Perspective: Urgent Need for Comms SPs to Relook at their Operations and Monetization System Investments
IDC Perspective: Urgent Need for Comms SPs to Relook at their Operations and Monetization System Investments The emergence of 5G has created possibilities for communications SPs to provide services related to advanced technologies such as AI, Internet of Things (IoT), and network slicing. However, t ... Read More
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