Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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The Future of Robotic-Assisted Telesurgery
The Future of Robotic-Assisted Telesurgery This IDC Perspective discusses the future of robotic-assisted telesurgery and its potential for improving healthcare delivery. It highlights its benefits, such as enhanced surgical accuracy, improved patient outcomes, and increased access to care, especiall ... Read More
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EX Transformation and Methods of AI-Human Enablement
EX Transformation and Methods of AI-Human Enablement This IDC Perspective discusses employee experience (EX) transformation and methods of AI-human enablement. The advancing march into AI enablement is introducing new challenges, concerns, and opportunities that are driving companies to rethink thei ... Read More
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Key Sustainability Trends and Developments in EMEA, 2024
Key Sustainability Trends and Developments in EMEA, 2024 This IDC Market Perspective provides an overview of key developments in corporate sustainability and ESG in Europe. Regulatory requirements (especially CSRD reporting) remain the primary drivers for initiatives. However, a multitude of laws an ... Read More
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IDC PlanScape: Operationalizing Sustainability in the Supply Chain
IDC PlanScape: Operationalizing Sustainability in the Supply Chain This IDC PlanScape endeavors to articulate a journey for the operationalization of sustainability in the supply chain and help companies envision, design, manufacture, and distribute products in full consideration of this principle. ... Read More
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IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs
IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitizatio ... Read More
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PO Collaboration Tools Are Vital for Sourcing Practitioners
PO Collaboration Tools Are Vital for Sourcing Practitioners This IDC study discusses the transformative role of purchase order (PO) collaboration tools in procurement practices. These tools streamline complex processes, foster transparency, and enhance decision making, thereby driving significant bu ... Read More
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Zoho Day 2024: Culture and Technology Strategies for the Long Game
Zoho Day 2024: Culture and Technology Strategies for the Long Game This IDC Perspective discusses Zoho's annual analyst event in 2024, focused on the company's long-term growth strategy and corporate culture. The company's approach includes investing in local education, targeting rural communities ... Read More
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Data Spaces in Manufacturing
Data Spaces in Manufacturing This IDC Perspective analyzes the key drivers of today's proliferation of business data spaces and their implications for shop-floor processes. It outlines different roles, data flow scenarios, and examples of data spaces as gathered from IDC research and interactions wi ... Read More
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AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential
AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential This Market Perspective document emphasizes the role of customer experience platforms (CEPs) in driving growth for business to business (B2B) telecommunications companies. It discusses the strategic importance of AI and ML in improv ... Read More
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Compliance to Prior Authorization Mandates Is a Scope Challenge for Payers
Compliance to Prior Authorization Mandates Is a Scope Challenge for Payers This IDC study looks at establishing an overall vision and road map for prior authorization (PA) in payers and where the enterprise approach is going with its PA journey. Modularly implementing sections of the needed technolo ... Read More
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India Software Spending Forecast, 2023–2027
India Software Spending Forecast, 2023–2027 This IDC Market Forecast provides the revenue forecast for India software market for the 2022–2027 period and delivers insight into the drivers of market growth, along with significant market developments."Despite macroeconomic pressures, software spending ... Read More
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Channel Partner Business Model Evolution in Sub-Saharan Africa, 2024
Channel Partner Business Model Evolution in Sub-Saharan Africa, 2024 This IDC Market Perspective study — one of a series of IT services research program reports on channel-partner-related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments ... Read More
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IDC PeerScape: Practices for Implementing Event Brokers in Event-Driven Architecture
IDC PeerScape: Practices for Implementing Event Brokers in Event-Driven Architecture This IDC PeerScape outlines three practices to increase the effectiveness of implementing event brokers when moving toward an event-driven architecture. They include: Leverage vendor expertise and available trainin ... Read More
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The Opportunity and Challenges of Remote Operations
The Opportunity and Challenges of Remote Operations This IDC Perspective focuses on the use of remote monitoring and diagnostics for operations — specifically the challenges that are still faced when implementing remote operations, the potential benefits, and the investment priorities that operation ... Read More
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IDC PeerScape: Procurement Practices to Leverage Digital Technologies
IDC PeerScape: Procurement Practices to Leverage Digital Technologies This IDC PeerScape discusses the transformative impact of autonomous technologies on procurement processes, focusing on autonomous sourcing, statement of work generation, and purchase order collaboration. It highlights how these ... Read More
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IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains
IDC PeerScape: Practices for Real-Time Tracking and Traceability in Business-To-Business Supply Chains This IDC PeerScape examines the role of Internet of Things (IoT) and real-time tracking technologies in refining supply chain management (SCM), highlighting their application from intralogistics to ... Read More
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IDC PeerScape: Practices to Address the Skill Shortage Through Increased Diversity in Security
IDC PeerScape: Practices to Address the Skill Shortage Through Increased Diversity in Security The IDC PeerScape emphasizes the critical need for increased diversity within the security sector to address the skill shortage. It argues that embracing diversity — in terms of gender, ethnicity, and sexu ... Read More
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The Future of Distributor Marketplaces
The Future of Distributor Marketplaces This IDC Market Perspective analyzes how distributor marketplaces are evolving to meet changing partner and customer buying behaviors. IDC contends that distributor ecosystems will continue to integrate with public cloud marketplace providers to offer customers ... Read More
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Securing the Future: Advancing OT Security in Critical Infrastructure for Enhanced Resilience and Efficiency
Securing the Future: Advancing OT Security in Critical Infrastructure for Enhanced Resilience and Efficiency This IDC Perspective highlights the strategic initiative undertaken by Enerjisa Uretim, a prominent player in electricity production, trading, and powerplant management, to fortify its OT sec ... Read More
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The Next Generation of Industrial Asset Management
The Next Generation of Industrial Asset Management This IDC Perspective examines the past, present, and future of asset life-cycle management capabilities within industrial enterprises. Past technology paradigms have resulted in a sprawling landscape of asset management technologies and processes. N ... Read More
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Operations Priorities in Transportation and Logistics
Operations Priorities in Transportation and Logistics This IDC Market Perspective examines operations priorities in the transportation and logistics industry. "Although not new, the importance of operational efficiency in transportation and logistics may be at an all-time high, driven by inflationar ... Read More
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Digital Accessibility in Europe in a Nutshell
Digital Accessibility in Europe in a Nutshell This IDC Perspective discusses the importance of digital accessibility in European organizations, emphasizing its relevance in the future of work. It highlights the need for inclusive design in technology, services, and workplaces to accommodate individu ... Read More
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Is GenAI a Threat to CLM Providers?
Is GenAI a Threat to CLM Providers? The IDC Perspective discusses the impact of generative artificial intelligence (GenAI) on contract life-cycle management (CLM) providers. It highlights the potential of GenAI to streamline CLM processes, automate contract creation, and identify potential risks. Ho ... Read More
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Navigating the Future: How AI and Internet of Things Are Revolutionizing Fleet Management Systems
Navigating the Future: How AI and Internet of Things Are Revolutionizing Fleet Management Systems This IDC Perspective explores the challenges and opportunities in global fleet management within the transportation and logistics (T&L) industry. It discusses issues, such as rising fuel costs, main ... Read More
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Financial Polices That Need to Be Reviewed During Financial Transformation
Financial Polices That Need to Be Reviewed During Financial Transformation This IDC Perspective discusses the top financial policies to develop and maintain, enhance operational efficiency, mitigate financial risks, and drive sustainable growth for the organization. Many organizations do not review ... Read More
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