Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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IDC PeerScape: Practices to Improve Team Management in Centers of Excellence
IDC PeerScape: Practices to Improve Team Management in Centers of Excellence This IDC PeerScape explores several examples of how successful organizations developed centers of excellence that met or exceeded expectations and how they addressed the challenges surrounding COEs. It examines how each org ... Read More
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Siemens Realize LIVE and Automate 2024: An Industry Update on IT/OT Convergence
Siemens Realize LIVE and Automate 2024: An Industry Update on IT/OT Convergence This IDC Market Note discusses the trends revealed in industry events in May 2024. The events covered are Automate 2024 and Siemens Realize LIVE 2024. The trends highlight and validate trends previously identified by ID ... Read More
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Managing Hybrid Cloud: Considerations for European IT Buyers when Selecting Managed Service Providers
Managing Hybrid Cloud: Considerations for European IT Buyers when Selecting Managed Service Providers This IDC Perspective underscores the importance of selecting the right managed service partner to navigate the complexities of hybrid cloud management. It emphasizes the need for expertise, a unifie ... Read More
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European B2B Use Smartphone Forecast, 2023–2028
European B2B Use Smartphone Forecast, 2023–2028 This IDC Market Forecast presents a five-year forecast for Western European shipments of B2B smartphones by operating system, user type (consumer and commercial), and generation (4G, and 5G). It is part of IDC's ongoing research tracking mobile devices ... Read More
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IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel
IDC PeerScape: Practices to Improve Workforce Experience with Unified Platform Strategies in Hospitality and Travel This IDC PeerScape looks at how leading hospitality and travel brands have successfully applied unified platform strategies to achieve business objectives while engaging and empowering ... Read More
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IDC PlanScape: NIS 2 Compliance Readiness
IDC PlanScape: NIS 2 Compliance Readiness This IDC PlanScape offers actionable tips on how enterprises can prepare for NIS 2 compliance and which steps they should be taking now to ensure they are as ready as possible to comply with NIS 2 when it takes full effect."NIS 2 represents much more than a ... Read More
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The What, Where, How, and Why of Financial Data Management in Today's Capital Markets
The What, Where, How, and Why of Financial Data Management in Today's Capital Markets This IDC Perspective explores the financial data management themes of data governance, data quality, and data security in the context of evolving data infrastructure and architecture choices and market dynamics. Te ... Read More
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IDC PlanScape: Managed Digital Identity Services
IDC PlanScape: Managed Digital Identity Services This IDC PlanScape focuses specifically on managed digital identity services. It discusses the why, what, and how of instituting a managed digital identity service for the enterprise."This IDC study looks at important aspects and process plans for man ... Read More
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Worldwide Services Forecast, 2024-2028
Worldwide Services Forecast, 2024-2028 This IDC study details the 2024–2028 market sizing and growth rates for the worldwide services market. This market is broken down into two major views. The first is the macromarket view, which segments the services market into three macromarkets (project-orient ... Read More
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EU AI Act: Summary of Potential Impacts on Digital Commerce, Experience Software, and CX Process Design
EU AI Act: Summary of Potential Impacts on Digital Commerce, Experience Software, and CX Process Design This IDC Perspective provides a comprehensive overview of the EU AI Act, detailing its phased implementation, compliance requirements, and penalties for noncompliance. Scheduled to take effect in ... Read More
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2024 Hannover Messe: Main Sustainability Takeaways for Manufacturers
2024 Hannover Messe: Main Sustainability Takeaways for Manufacturers This IDC Perspective outlines key sustainability themes from Hannover Messe, the world's largest industrial automation fair, with more than 4,000 exhibitors showcasing their vision and cutting-edge solutions to drive sustainable ma ... Read More
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Canadian Managed IT Services Market Shares, 2023: Consolidation in a Slow Growth Market
Canadian Managed IT Services Market Shares, 2023: Consolidation in a Slow Growth Market This IDC study reviews the top managed IT SPs in Canada across the five foundation markets."The managed IT services market in Canada witnessed a reduction in growth in 2023. Cut back in enterprise spending impact ... Read More
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IDC PeerScape: Practices to Empower Industry Ecosystems
IDC PeerScape: Practices to Empower Industry Ecosystems This IDC PeerScape discusses three challenges and associated best practices intended to guide organizations of any size while they expand their ecosystems as part of becoming a digital-first organization."The move to more open, extended, pan-in ... Read More
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IDC PlanScape: Strategic Portfolio Definition, Management, and Balancing
IDC PlanScape: Strategic Portfolio Definition, Management, and Balancing This IDC PlanScape proposes and discusses ways in which organizations can define IT portfolios aligned with strategy and manage these portfolios in a more holistic way in response to changes in priorities or any other internal ... Read More
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IDC PlanScape: Foundational Models for Successful GenAI Adoption in National Government
IDC PlanScape: Foundational Models for Successful GenAI Adoption in National Government This IDC PlanScape focuses on ways national government agencies can better ensure the success of deploying GenAI by adhering to a responsible artificial intelligence (AI) policy, ensuring that employees have appr ... Read More
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France Creates a Digital Campus to Accelerate Civil Servants' Upskilling
France Creates a Digital Campus to Accelerate Civil Servants' Upskilling This IDC Market note discusses how governments across the globe, including in France, are prioritizing digital transformation to meet evolving citizen needs and align with private sector services. France's civil servants face a ... Read More
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IDC PlanScape: IoT/RFID for Condition Intelligence in the Perishables Supply Chain
IDC PlanScape: IoT/RFID for Condition Intelligence in the Perishables Supply Chain This IDC PlanScape addresses how Internet of Things (IoT)/Ambient IoT and radio frequency identification (RFID) technology, when combined with connectivity networks that allow transmission of temperature and humidity ... Read More
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Asia/Pacific IT Services Market Forecast, 2023–2028
Asia/Pacific IT Services Market Forecast, 2023–2028 This IDC study provides the revenue forecast for the APEJ IT services market for the 2023–2028 period. It includes advice for IT SPs, an analysis of the key market and industry trends by the importing market, key market drivers and inhibitors, and ... Read More
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Infor Innovation Summit — New Product Updates and Announcements: Asia/Pacific (Including Japan) Perspective
Infor Innovation Summit — New Product Updates and Announcements: Asia/Pacific (Including Japan) Perspective This IDC Market Note provides an insightful overview of the Infor Innovation Summit held in New York City on March 18 and 19, 2024, emphasizing the Asia/Pacific (including Japan) (APJ) perspec ... Read More
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NTT DATA Inc. Combines Organizations and Portfolios to Create a Single, Global Company
NTT DATA Inc. Combines Organizations and Portfolios to Create a Single, Global Company This IDC Market Perspective summarizes key takeaways from NTT DATA's EMEA and Latin America (EMEAL) Analyst Day, in which the company presented its new leadership and strategy. The event focused on how it is bring ... Read More
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How to Make the Workspace Earn the Commute: Cisco's Office Redesign Experience
How to Make the Workspace Earn the Commute: Cisco's Office Redesign Experience This IDC Perspective discusses how Cisco has optimized its global office spaces to support hybrid work, focusing on collaboration, employee health, sustainability, and digitizing the real estate platform. By redesigning o ... Read More
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Channels and Alliances Predictions in Latin America for 2024 and Beyond
Channels and Alliances Predictions in Latin America for 2024 and Beyond This IDC Market Perspective discusses IDC’s top predictions about the market and technology forces that will shape IT channels and alliances in 2024 and beyond in Latin America."Investing in stronger vendor or partner relationsh ... Read More
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CIO Development of an Impactful Sustainability Strategy
CIO Development of an Impactful Sustainability Strategy This IDC Perspective provides insights and methods for defining what the organizational strategy will be. Social and regulatory forces are converging in ways that support organizations of every sector to revisit strategies and focus investment ... Read More
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Worldwide Services Market Shares, 2023: Market Remains Steady Despite Economic Uncertainties
Worldwide Services Market Shares, 2023: Market Remains Steady Despite Economic Uncertainties This IDC study presents market shares for the worldwide business and IT services market for 2023 broken down into macromarkets (i.e., project-oriented services, managed services, and support services) and mi ... Read More
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IDC PlanScape: Digital Assistants for Business Automation in Asia/Pacific (Excluding Japan)
IDC PlanScape: Digital Assistants for Business Automation in Asia/Pacific (Excluding Japan) The research content discusses the importance of digital assistants in business automation, particularly in the Asia/Pacific region. It highlights how these AI-powered tools enhance efficiency, customer exper ... Read More
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