Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Three Strategic Priorities for the Italian Government Digital Transformation
Three Strategic Priorities for the Italian Government Digital Transformation This IDC Perspective examines the National Recovery and Resilience Plan, which allocated critical funding to enable the public administration's digital transformation. The three key areas of investment are data interoperabi ... Read More
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Next Generation Business Automation Platforms
Next Generation Business Automation Platforms This IDC Perspective discusses the evolution and future of business automation platforms, emphasizing the need for seamless integration of diverse technologies, AI-powered automation, democratization of automation, and value-driven planning. It highlight ... Read More
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Eight Areas to Consider to Be Competitive and Sustainable in 2024
Eight Areas to Consider to Be Competitive and Sustainable in 2024 This IDC Perspective discusses the key areas to consider for businesses to remain competitive and sustainable in 2024. It covers aspects like the economy, business strategies, regulations, energy, the environment and climate, governme ... Read More
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Lessons Learned from Implementing Conversational AI in Utilities in the GCC
Lessons Learned from Implementing Conversational AI in Utilities in the GCC This IDC Perspective examines best practices for implementing conversational AI and is based on IDC's discussions with utilities companies operating in the countries that make up the Gulf Cooperation Council (GCC). The docum ... Read More
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COP28: Lessons for the ICT Industry
COP28: Lessons for the ICT Industry This IDC Market Note provides a summary and analysis of the 28th United Nations Climate Change Conference, also known as COP28, held November 30–December 13, 2023, in Dubai, UAE. The document offers IDC’s key takeaways on the inaugural Global Stocktake and explore ... Read More
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IDC MaturityScape: Contract Life-Cycle Management 1.0
IDC MaturityScape: Contract Life-Cycle Management 1.0 This IDC study examines the IDC MaturityScape for contract life-cycle management. By embracing the CLM maturity model and its actionable recommendations, organizations can embark on a journey toward optimized contract management, ultimately achie ... Read More
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Türkiye IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era
Türkiye IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era This IDC Market Share study reviews the top 5 IT services providers in Türkiye. Market shares are derived from information collected from IT services providers, as well as from additional IDC primary research ... Read More
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IDC PlanScape: Technology Diffusion Strategies to Accelerate Business Performance
IDC PlanScape: Technology Diffusion Strategies to Accelerate Business Performance This IDC PlanScape is intended to explain the concept and mechanisms of enterprise technology diffusion, identify key elements that must be part of diffusion strategies, and outline a strategy for increasing the speed ... Read More
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Decarbonizing Engineering-Oriented Value Chains
Decarbonizing Engineering-Oriented Value Chains This IDC Perspective discusses the need for decarbonization in engineering-oriented value chains (EOVCs), focusing on the aerospace and defense, automotive, and machine building industries. It highlights the significance of addressing Scope 3 emissions ... Read More
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Canadian IT and Business Services Market Shares, 2022: Calm Before the Storm
Canadian IT and Business Services Market Shares, 2022: Calm Before the Storm This IDC study discusses the top IT service providers in Canada."2022 was, in hindsight, a unique year for the IT and business services market in Canada. The Canadian services market, overall, experienced fairly strong tai ... Read More
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Japan IT Spending Forecast Update by Vertical Segment, Company Employee Size, and Company Revenue, 2023–2027
Japan IT Spending Forecast Update by Vertical Segment, Company Employee Size, and Company Revenue, 2023–2027 This IDC study presents the actual IT spending in 2021 and 2022, and the IT spending forecasts from 2023 to 2027 by industry sector, company size, and annual turnover in the Japan IT market. ... Read More
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Bank Rakyat Indonesia Wins in the 2023 IDC Future Enterprise Best in Future of Intelligence Awards
Bank Rakyat Indonesia Wins in the 2023 IDC Future Enterprise Best in Future of Intelligence Awards This IDC Perspective discusses the nomination details of the Best in Future of Intelligence winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific (including Japan) on how generative AI can ... Read More
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Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist
Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist This IDC Market Perspective analyzes the state of sustainability and ESG goals within the enterprise with an emphasis on asset life-cycle management (ALM) or enterprise asset management (EAM) applications. It includes prof ... Read More
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Marketing Investment Planner for 2024: Executive Summary
Marketing Investment Planner for 2024: Executive Summary This IDC Perspective offers CMOs, their management teams, and their C-suite colleagues a window into the results of IDC’s 2023 Tech Marketing Benchmark Survey. A 55-page extended document with details on this survey (now in its 21st year) titl ... Read More
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IDC PlanScape: Ecosystem Orchestration Platforms
IDC PlanScape: Ecosystem Orchestration Platforms This IDC PlanScape examines ecosystem orchestration platforms and how they could benefit your organization."If your organization currently sells or plans to sell first- and third-party technology services (SaaS, on-premises software, XaaS) and product ... Read More
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Worldwide Supply Chain Warehouse and Inventory Management Applications Market Shares, 2022: Inventory Refocused
Worldwide Supply Chain Warehouse and Inventory Management Applications Market Shares, 2022: Inventory Refocused This IDC study provides the worldwide market shares for supply chain warehouse and inventory management applications. This market grew nicely in 2022, paced by accelerating investment in ... Read More
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Enterprise Application Evolution: Changes, Changes, and More Changes
Enterprise Application Evolution: Changes, Changes, and More Changes This IDC Perspective discusses the enterprise application evolution. Enterprise applications are changing daily. The business and consumer automation firestorm of digitizing the workstreams in the front and back offices is creatin ... Read More
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Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers
Worldwide Enterprise Communities Applications Forecast, 2023–2027: Fans for Brands, Not Just Customers This IDC study discusses the worldwide enterprise communities applications market for the 2023–2027 forecast period. Communities are as old as people and evoke a sense of identity and belonging. Th ... Read More
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Sales Force Productivity and Performance Market Dynamics and Vendors for 2024
Sales Force Productivity and Performance Market Dynamics and Vendors for 2024 This IDC Market Perspective examines new developments and trends that will continue to impact the sales force productivity and performance market in 2024. It also provides a non-exhaustive list of vendors that encapsulate ... Read More
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CFO Market Dynamics and Vendors for 2024
CFO Market Dynamics and Vendors for 2024 This IDC Market Perspective addresses the key priorities of CFOs when it comes to technology, focusing on specific process areas and vendors that provide the desired capabilities and support sought by CFOs and their teams in the financial technology market."C ... Read More
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Infosys Finacle Conclave 2023 Key Takeaways
Infosys Finacle Conclave 2023 Key Takeaways This IDC Market Note highlights some of the major topics presented and discussed at the Infosys Finacle Conclave 2023 in Istanbul. The conference theme was Recomposing Banking — Leading the Digital Continuum. This topic stimulated conversations on how bank ... Read More
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Worldwide Supply Chain Management Applications Market Shares, 2022: Growth Maintained
Worldwide Supply Chain Management Applications Market Shares, 2022: Growth Maintained This IDC study provides the worldwide market shares for supply chain management applications. This market grew nicely in 2022, paced by accelerating investment in public cloud deployments. Growth in the supply chai ... Read More
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IDC PeerScape: CPaaS — Successes in Optimizing Healthcare Management in Europe
IDC PeerScape: CPaaS — Successes in Optimizing Healthcare Management in Europe IDC interviewed some leading CPaaS vendors that have successful use cases for European healthcare organizations and technology providers to optimize healthcare management in Europe. This IDC PeerScape provides an insight ... Read More
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IDC PeerScape: Future of Intelligence — Practices to Build Enterprise Intelligence Success Stories
IDC PeerScape: Future of Intelligence — Practices to Build Enterprise Intelligence Success Stories This IDC PeerScape presents three best practices for organizations trying to build their enterprise intelligence capabilities that align with information synthesis, insights delivery, and collective le ... Read More
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Amazon Business Reshape 2023 Showcases the Strength of Its Comprehensive Offering
Amazon Business Reshape 2023 Showcases the Strength of Its Comprehensive Offering This IDC Market Note discusses the Amazon Business Reshape 2023 conference that showcased the business' strong growth, with a projected annualized revenue of $35 billion in 2023. In nine countries, Amazon Business serv ... Read More
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