Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Can AI Help Your Legal Department Now?
Can AI Help Your Legal Department Now? This IDC Perspective looks at how AI can help legal organizations to improve operations and prepare for future advancements. Generative AI (GenAI) is not yet ready for widespread adoption in legal departments, but traditional AI and machine learning offer tangi ... Read More
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Latest Regulations Impacting Value-Based Care for Providers, Payers, and Patients
Latest Regulations Impacting Value-Based Care for Providers, Payers, and Patients This IDC Perspective explores the evolution of value-based care in the U.S. healthcare system and highlights the challenges and opportunities presented by policy changes, technology advancements, and the need for impro ... Read More
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IaaS Service Mesh Technology and Market Assessment
IaaS Service Mesh Technology and Market Assessment This IDC study delves into the market, technology, applications, and major providers of IaaS service mesh solutions. The study includes demand-side research into service mesh use and approaches, along with profiles of five public cloud providers: AW ... Read More
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IDC PlanScape: Enterprise Tech Debt Leverage
IDC PlanScape: Enterprise Tech Debt Leverage This IDC PlanScape provides a detailed explanation of how to calculate enterprise tech debt leverage (ETDL) to establish a common language for discussing tech debt with the executive team and the board. Without such measurement and common language, tech d ... Read More
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U.S. Printer and MFP Market Shares, 2023: Economic Uncertainty Weakens Demand Following Supply Chain Recovery
U.S. Printer and MFP Market Shares, 2023: Economic Uncertainty Weakens Demand Following Supply Chain Recovery This IDC study provides vendor market shares for the printer and MFP market for 2023."Print vendors faced a year of mixed blessings in 2023. The year began with pent-up demand as vendors wer ... Read More
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IDC PlanScape: Visual Reporting to Simplify IT Portfolio Management
IDC PlanScape: Visual Reporting to Simplify IT Portfolio Management This IDC PlanScape describes methods and formats that IT leaders can use to more easily gather and communicate the portfolio of technology projects, their status, and dependencies."One of the most effective ways to build credibilit ... Read More
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The Strategic Unveiling of NTT DATA, 2024
The Strategic Unveiling of NTT DATA, 2024 This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending NTT DATA's Analyst Day held January 17–18 in Plano, Texas. It encapsulates several sessions in which IDC heard from multiple speakers. The event started wit ... Read More
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Industry Ecosystem Convergence for Innovation Acceleration
Industry Ecosystem Convergence for Innovation Acceleration This IDC Perspective focuses on the innovation dimension of the IDC's Future of Industry Ecosystems MaturityScape framework. In 2023, we fielded an Industry Ecosystem MaturityScape Benchmark (a survey based on our maturity curve) and found t ... Read More
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Are We Going in Circles? What's Next in Sustainable Operations?
Are We Going in Circles? What's Next in Sustainable Operations? This IDC Perspective looks at three broad areas of opportunity to operationalize sustainability and then focuses in on reverse logistics, which offers opportunities to find gains in resource efficiency, consumer relationship and insight ... Read More
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Ranking Functions and Features of Data Clean Room Technology
Ranking Functions and Features of Data Clean Room Technology This IDC Perspective details the importance of data clean room technology. Data clean room technology is emerging as a crucial tool for enterprises to share data while ensuring privacy and ownership, with applications across various secto ... Read More
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Embracing Security as Code
Embracing Security as Code The IDC Perspective discusses the concept of security as code (SaC), a methodology that integrates security into the software development life cycle (SDLC). It highlights the challenges faced by CIOs, CISOs, and security decision-makers, such as cybersecurity threats, digi ... Read More
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IDC PlanScape: Unit-Based Costing to Optimize IT Performance
IDC PlanScape: Unit-Based Costing to Optimize IT Performance This IDC PlanScape explores why unit-based costing is important, what it is, who the stakeholders are, and how an IT organization, in close partnership with the business, can exploit it to optimize IT performance. "For the IT function to o ... Read More
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Asia/Pacific (Excluding Japan) Security Software and Appliance Forecast, 2023–2027
Asia/Pacific (Excluding Japan) Security Software and Appliance Forecast, 2023–2027 This IDC Market Forecast discusses the current state of the security industry and presents a five-year outlook for security software and appliance spending in the Asia/Pacific (excluding Japan) (APEJ) region. The repo ... Read More
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The Future of Robotic-Assisted Telesurgery
The Future of Robotic-Assisted Telesurgery This IDC Perspective discusses the future of robotic-assisted telesurgery and its potential for improving healthcare delivery. It highlights its benefits, such as enhanced surgical accuracy, improved patient outcomes, and increased access to care, especiall ... Read More
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EX Transformation and Methods of AI-Human Enablement
EX Transformation and Methods of AI-Human Enablement This IDC Perspective discusses employee experience (EX) transformation and methods of AI-human enablement. The advancing march into AI enablement is introducing new challenges, concerns, and opportunities that are driving companies to rethink thei ... Read More
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Key Sustainability Trends and Developments in EMEA, 2024
Key Sustainability Trends and Developments in EMEA, 2024 This IDC Market Perspective provides an overview of key developments in corporate sustainability and ESG in Europe. Regulatory requirements (especially CSRD reporting) remain the primary drivers for initiatives. However, a multitude of laws an ... Read More
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IDC PlanScape: Operationalizing Sustainability in the Supply Chain
IDC PlanScape: Operationalizing Sustainability in the Supply Chain This IDC PlanScape endeavors to articulate a journey for the operationalization of sustainability in the supply chain and help companies envision, design, manufacture, and distribute products in full consideration of this principle. ... Read More
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IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs
IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs This IDC Perspective discusses the key trends and advancements in retail technology identified at NRF's Big Show 2024. It highlights the increasing approachability of store digitizatio ... Read More
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PO Collaboration Tools Are Vital for Sourcing Practitioners
PO Collaboration Tools Are Vital for Sourcing Practitioners This IDC study discusses the transformative role of purchase order (PO) collaboration tools in procurement practices. These tools streamline complex processes, foster transparency, and enhance decision making, thereby driving significant bu ... Read More
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Zoho Day 2024: Culture and Technology Strategies for the Long Game
Zoho Day 2024: Culture and Technology Strategies for the Long Game This IDC Perspective discusses Zoho's annual analyst event in 2024, focused on the company's long-term growth strategy and corporate culture. The company's approach includes investing in local education, targeting rural communities ... Read More
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Data Spaces in Manufacturing
Data Spaces in Manufacturing This IDC Perspective analyzes the key drivers of today's proliferation of business data spaces and their implications for shop-floor processes. It outlines different roles, data flow scenarios, and examples of data spaces as gathered from IDC research and interactions wi ... Read More
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AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential
AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential This Market Perspective document emphasizes the role of customer experience platforms (CEPs) in driving growth for business to business (B2B) telecommunications companies. It discusses the strategic importance of AI and ML in improv ... Read More
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Compliance to Prior Authorization Mandates Is a Scope Challenge for Payers
Compliance to Prior Authorization Mandates Is a Scope Challenge for Payers This IDC study looks at establishing an overall vision and road map for prior authorization (PA) in payers and where the enterprise approach is going with its PA journey. Modularly implementing sections of the needed technolo ... Read More
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India Software Spending Forecast, 2023–2027
India Software Spending Forecast, 2023–2027 This IDC Market Forecast provides the revenue forecast for India software market for the 2022–2027 period and delivers insight into the drivers of market growth, along with significant market developments."Despite macroeconomic pressures, software spending ... Read More
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Channel Partner Business Model Evolution in Sub-Saharan Africa, 2024
Channel Partner Business Model Evolution in Sub-Saharan Africa, 2024 This IDC Market Perspective study — one of a series of IT services research program reports on channel-partner-related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments ... Read More
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