Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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The Future of Hybrid Work in Western Europe
The Future of Hybrid Work in Western Europe This IDC Market Perspective discusses the future of hybrid work in Europe, highlighting the slow return to office due to the lasting impacts of the COVID-19 pandemic. It explores the benefits and challenges of hybrid work models, including improved social ... Read More
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Mastering the Synergy: A CIO Guide to Combining Generative AI, Deep Automation, and Causal Intelligence
Mastering the Synergy: A CIO Guide to Combining Generative AI, Deep Automation, and Causal Intelligence This IDC Perspective guides CIOs, technology leaders, and other senior IT executives in understanding the incredible opportunity ahead with technologies like generative AI (GenAI), deep automation ... Read More
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IDC Perspective (Case Study): How Does WeBank Lead the Way Among Digital Banks Worldwide?
IDC Perspective (Case Study): How Does WeBank Lead the Way Among Digital Banks Worldwide? This IDC study provides a detailed analysis on how WeBank is leading the way in worldwide digital banking. It first analyzes the development trends of digital banking and then has a detailed examination of WeBa ... Read More
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How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond
How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological adva ... Read More
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Knowledge Resource Library — A CIO's First 90 Days
Knowledge Resource Library — A CIO's First 90 Days A collection of articles, research reports, and summaries from IDC.com that provide insights and guidance to CIOs during their first 90 days and beyond. Topics touch upon a range of key areas, from the future of the digital infrastructure and establ ... Read More
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IDC's Global CIO Advisory Board: 2024 Tech Expectations and Emerging Technologies Predictions
IDC's Global CIO Advisory Board: 2024 Tech Expectations and Emerging Technologies Predictions This IDC Perspective summarizes IDC's Global CIO Advisory Board discussion on 2024 technology expectations and worldwide IT industry predictions. Tony Olvet, group vice president, and Teodora Siman, researc ... Read More
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How to Build a Security Awareness Culture
How to Build a Security Awareness Culture This IDC Perspective focuses on best practices for building a security awareness culture in an organization. It addresses the following:Trends in causes of security incidentsCommonly used security awareness interventions Innovations in security awareness int ... Read More
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Defining the Enterprise Managed Network and Communications Services Market
Defining the Enterprise Managed Network and Communications Services Market This IDC Market Perspective details the components and definitions of the managed network and communications services market in Europe across four domains: WAN, LAN, UC&C, and network security. It also outlines managed se ... Read More
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IDC PeerScape: Practices for Modern Vulnerability Management
IDC PeerScape: Practices for Modern Vulnerability Management This IDC PeerScape explores how security professionals have solved common vulnerability management challenges, along with their important learnings.“The IT landscape is growing and evolving, and the methods and tooling used to identify vul ... Read More
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Logicalis Vendor Profile
Logicalis Vendor Profile This IDC Vendor Profile provides an overview of one of the leading global system integrators. It explores Logicalis' growing organization, revenue streams, and its product portfolio. Please Note: Extended description available upon request. ... Read More
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IDC PeerScape: Practices for Application and Workload Modernization in ASEAN Banks
IDC PeerScape: Practices for Application and Workload Modernization in ASEAN Banks This IDC PeerScape looks at how three leading ASEAN banks — in Thailand, Vietnam, and the Philippines — leverage the public cloud to deliver quantifiable business value by moving critical applications and workloads be ... Read More
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IDC PlanScape: Product Excellence to Propel Digital Business
IDC PlanScape: Product Excellence to Propel Digital Business This IDC PlanScape focuses on achieving product excellence in the digital business."The new competitive differentiating capability of an enterprise is how good you are at building and delivering digital products and services," says Robert ... Read More
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Three Strategic Priorities for the Italian Government Digital Transformation
Three Strategic Priorities for the Italian Government Digital Transformation This IDC Perspective examines the National Recovery and Resilience Plan, which allocated critical funding to enable the public administration's digital transformation. The three key areas of investment are data interoperabi ... Read More
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Next Generation Business Automation Platforms
Next Generation Business Automation Platforms This IDC Perspective discusses the evolution and future of business automation platforms, emphasizing the need for seamless integration of diverse technologies, AI-powered automation, democratization of automation, and value-driven planning. It highlight ... Read More
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Eight Areas to Consider to Be Competitive and Sustainable in 2024
Eight Areas to Consider to Be Competitive and Sustainable in 2024 This IDC Perspective discusses the key areas to consider for businesses to remain competitive and sustainable in 2024. It covers aspects like the economy, business strategies, regulations, energy, the environment and climate, governme ... Read More
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Lessons Learned from Implementing Conversational AI in Utilities in the GCC
Lessons Learned from Implementing Conversational AI in Utilities in the GCC This IDC Perspective examines best practices for implementing conversational AI and is based on IDC's discussions with utilities companies operating in the countries that make up the Gulf Cooperation Council (GCC). The docum ... Read More
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COP28: Lessons for the ICT Industry
COP28: Lessons for the ICT Industry This IDC Market Note provides a summary and analysis of the 28th United Nations Climate Change Conference, also known as COP28, held November 30–December 13, 2023, in Dubai, UAE. The document offers IDC’s key takeaways on the inaugural Global Stocktake and explore ... Read More
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IDC MaturityScape: Contract Life-Cycle Management 1.0
IDC MaturityScape: Contract Life-Cycle Management 1.0 This IDC study examines the IDC MaturityScape for contract life-cycle management. By embracing the CLM maturity model and its actionable recommendations, organizations can embark on a journey toward optimized contract management, ultimately achie ... Read More
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Türkiye IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era
Türkiye IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era This IDC Market Share study reviews the top 5 IT services providers in Türkiye. Market shares are derived from information collected from IT services providers, as well as from additional IDC primary research ... Read More
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IDC PlanScape: Technology Diffusion Strategies to Accelerate Business Performance
IDC PlanScape: Technology Diffusion Strategies to Accelerate Business Performance This IDC PlanScape is intended to explain the concept and mechanisms of enterprise technology diffusion, identify key elements that must be part of diffusion strategies, and outline a strategy for increasing the speed ... Read More
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Decarbonizing Engineering-Oriented Value Chains
Decarbonizing Engineering-Oriented Value Chains This IDC Perspective discusses the need for decarbonization in engineering-oriented value chains (EOVCs), focusing on the aerospace and defense, automotive, and machine building industries. It highlights the significance of addressing Scope 3 emissions ... Read More
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Canadian IT and Business Services Market Shares, 2022: Calm Before the Storm
Canadian IT and Business Services Market Shares, 2022: Calm Before the Storm This IDC study discusses the top IT service providers in Canada."2022 was, in hindsight, a unique year for the IT and business services market in Canada. The Canadian services market, overall, experienced fairly strong tai ... Read More
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Japan IT Spending Forecast Update by Vertical Segment, Company Employee Size, and Company Revenue, 2023–2027
Japan IT Spending Forecast Update by Vertical Segment, Company Employee Size, and Company Revenue, 2023–2027 This IDC study presents the actual IT spending in 2021 and 2022, and the IT spending forecasts from 2023 to 2027 by industry sector, company size, and annual turnover in the Japan IT market. ... Read More
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Bank Rakyat Indonesia Wins in the 2023 IDC Future Enterprise Best in Future of Intelligence Awards
Bank Rakyat Indonesia Wins in the 2023 IDC Future Enterprise Best in Future of Intelligence Awards This IDC Perspective discusses the nomination details of the Best in Future of Intelligence winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific (including Japan) on how generative AI can ... Read More
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Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist
Sustainability Goals and ALM Applications Are a Good Fit, But Barriers Exist This IDC Market Perspective analyzes the state of sustainability and ESG goals within the enterprise with an emphasis on asset life-cycle management (ALM) or enterprise asset management (EAM) applications. It includes prof ... Read More
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