Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Infor Innovation Summit — New Product Updates and Announcements: Asia/Pacific (Including Japan) Perspective
Infor Innovation Summit — New Product Updates and Announcements: Asia/Pacific (Including Japan) Perspective This IDC Market Note provides an insightful overview of the Infor Innovation Summit held in New York City on March 18 and 19, 2024, emphasizing the Asia/Pacific (including Japan) (APJ) perspec ... Read More
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NTT DATA Inc. Combines Organizations and Portfolios to Create a Single, Global Company
NTT DATA Inc. Combines Organizations and Portfolios to Create a Single, Global Company This IDC Market Perspective summarizes key takeaways from NTT DATA's EMEA and Latin America (EMEAL) Analyst Day, in which the company presented its new leadership and strategy. The event focused on how it is bring ... Read More
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How to Make the Workspace Earn the Commute: Cisco's Office Redesign Experience
How to Make the Workspace Earn the Commute: Cisco's Office Redesign Experience This IDC Perspective discusses how Cisco has optimized its global office spaces to support hybrid work, focusing on collaboration, employee health, sustainability, and digitizing the real estate platform. By redesigning o ... Read More
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Channels and Alliances Predictions in Latin America for 2024 and Beyond
Channels and Alliances Predictions in Latin America for 2024 and Beyond This IDC Market Perspective discusses IDC’s top predictions about the market and technology forces that will shape IT channels and alliances in 2024 and beyond in Latin America."Investing in stronger vendor or partner relationsh ... Read More
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CIO Development of an Impactful Sustainability Strategy
CIO Development of an Impactful Sustainability Strategy This IDC Perspective provides insights and methods for defining what the organizational strategy will be. Social and regulatory forces are converging in ways that support organizations of every sector to revisit strategies and focus investment ... Read More
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Worldwide Services Market Shares, 2023: Market Remains Steady Despite Economic Uncertainties
Worldwide Services Market Shares, 2023: Market Remains Steady Despite Economic Uncertainties This IDC study presents market shares for the worldwide business and IT services market for 2023 broken down into macromarkets (i.e., project-oriented services, managed services, and support services) and mi ... Read More
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IDC PlanScape: Digital Assistants for Business Automation in Asia/Pacific (Excluding Japan)
IDC PlanScape: Digital Assistants for Business Automation in Asia/Pacific (Excluding Japan) The research content discusses the importance of digital assistants in business automation, particularly in the Asia/Pacific region. It highlights how these AI-powered tools enhance efficiency, customer exper ... Read More
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Industry Applications of Emerging Technologies in EMEA
Industry Applications of Emerging Technologies in EMEA This IDC Market Perspective explores the transformative impact of emerging technologies across various industries in the EMEA region, highlighting adoption maturity, industry-specific applications, and investment strategies. It emphasizes the im ... Read More
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CIO Leadership of an Actionable Sustainability Road Map
CIO Leadership of an Actionable Sustainability Road Map This IDC Perspective provides key takeaways and recommended actions to develop and lead the road map that enables the sustainability strategy. With a great sustainability strategy comes a great sustainability commitment. In this realm, future C ... Read More
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Worldwide and U.S. Hosted Application Management Services Forecast, 2024–2028
Worldwide and U.S. Hosted Application Management Services Forecast, 2024–2028 This IDC study presents forecasts of spending (customer expenditures) for the hosted application management (HAM) services market for the 2023–2028 period. This IDC document includes advice to providers of HAM services, an ... Read More
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The Critical Importance of Connectivity in Delivering Experience-Orchestrated Applications
The Critical Importance of Connectivity in Delivering Experience-Orchestrated Applications This IDC Perspective provides an overview of the importance of connectivity in powering an effective experience-orchestrated (X-O) business. It emphasizes the need for organizations to evolve from siloed digit ... Read More
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IDC's Top 100 Worldwide Outsourcing-Managed Services Deals of 2021–2023 Update
IDC's Top 100 Worldwide Outsourcing-Managed Services Deals of 2021–2023 Update This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing-managed services deals in 2023 as well as trending analysis of these deals for 2021–2023."There are fundamental shifts in ente ... Read More
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NRF 2024 Big Show: Top 5 Retail Supply Chain Takeaways
NRF 2024 Big Show: Top 5 Retail Supply Chain Takeaways This IDC Perspective distills five key supply chain takeaways from the NRF 2024 Big Show, reflecting the retail industry's current priorities and innovations. These focus on:ReturnsProduct life-cycle managementTracking and tracingVisibility acro ... Read More
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Worldwide and U.S. IT Outsourcing Services Forecast, 2024–2028
Worldwide and U.S. IT Outsourcing Services Forecast, 2024–2028 This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2024–2028 period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Service ... Read More
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IDC PlanScape: Data as a Product
IDC PlanScape: Data as a Product This IDC PlanScape on data as a product emphasizes the growing complexity of data landscapes and the necessity for organizations to effectively utilize data assets for improved business outcomes. It advocates for treating data as a product to enhance accessibility, m ... Read More
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The Sustainability Regulations 101 View
The Sustainability Regulations 101 View This IDC Market Perspective explores the evolving landscape of sustainability regulations, highlighting the pivotal role of policies and laws in driving sustainable operations within organizations. It differentiates between mandatory and voluntary measures, em ... Read More
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Understanding Partner Developments and Opportunities: Highlights From IDC's 1Q24 Partner Advisory Board Session
Understanding Partner Developments and Opportunities: Highlights From IDC's 1Q24 Partner Advisory Board Session This IDC Market Perspective summarizes a discussion among partners that joined IDC's quarterly Partner Advisory Board in February 2024. During the discussion, partners from EMEA representi ... Read More
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Payers Must Build Their Member-360 Data Platform and Data Factory Now!
Payers Must Build Their Member-360 Data Platform and Data Factory Now! This IDC Perspective discusses how payers are now required to build a member-360 data platform and data factory. Instead of silos, when all of this is merged into a longitudinal (member-360) patient record, this data becomes a ce ... Read More
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IDC PeerScape: Peer Insights to Build a Data Lakehouse
IDC PeerScape: Peer Insights to Build a Data Lakehouse This IDC PeerScape provides peer insights to build a data lakehouse."For many organizations, the time is now to move on from legacy data warehouses and data lakes. Building a data lakehouse is not without challenges, but organizations that do so ... Read More
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Delivering Insight-Led Procurement with WNS Procurement Powered by The Smart Cube
Delivering Insight-Led Procurement with WNS Procurement Powered by The Smart Cube This IDC Market Note highlights the announcements of WNS' recent acquisitions and rebranding of WNS Denali and how they support and enhance WNS' vision of driving insight and data-led procurement. Please Note: Extended ... Read More
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IDC PlanScape: Business Impact Assessment to Prepare for Business and Security Disruptions
IDC PlanScape: Business Impact Assessment to Prepare for Business and Security Disruptions This IDC PlanScape discusses the business impact assessment (BIA), which provides the foundation for companies to build a resilient organization that can withstand the most likely disruptions to the most criti ... Read More
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IDC PlanScape: Dark Data Discovery
IDC PlanScape: Dark Data Discovery This IDC PlanScape discusses dark data discovery."As the three V's of big data — volume, velocity, and variety — have increased, so have the three U's of dark data — unclassified, unused, and unknown. The time has come to implement file analysis software to bring d ... Read More
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When, and When Not, to Adopt Passkeys as an Enterprise Authentication Solution
When, and When Not, to Adopt Passkeys as an Enterprise Authentication Solution This IDC Perspective offers a balanced assessment of passkeys within the enterprise. Passkeys are an innovative solution that compared with passwords, are more secure and more user-friendly in some ways. However, passkeys ... Read More
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IDC MaturityScape: Digital Supply Chain Resiliency 2.0
IDC MaturityScape: Digital Supply Chain Resiliency 2.0 This IDC study describes the IDC MaturityScape for digital supply chain resiliency. It provides a framework for executive leadership and IT and supply chain managers to identify the stages, critical measures, outcomes, and actions required for o ... Read More
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Developing an IT Skill Road Map for Digital Success: The Part One Playbook
Developing an IT Skill Road Map for Digital Success: The Part One Playbook Unlocking digital success hinges on strategic IT skill development, yet many companies lag in aligning learning with technological transformation, said Leonardo Freitas, research manager, European Skills and Cloud Strategies. ... Read More
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