Category: IT Services
IT Services market research reports by IDC
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Digital Addiction Detox: Streamlining Technology Use, Cutting Cost, and Minimizing Risk
Digital Addiction Detox: Streamlining Technology Use, Cutting Cost, and Minimizing Risk This IDC Perspective provides CIOs, senior IT and technology executives, and other enterprise leaders with insights into how a well-executed digital detox can propel their organizations to new heights — ensuring ... Read More
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HP Inc. Lays Out Strategic Vision for Its Workforce Solutions Group, Focuses on Customer Experience
HP Inc. Lays Out Strategic Vision for Its Workforce Solutions Group, Focuses on Customer Experience This IDC Market Perspective discusses HP Inc., which is transforming its Workforce Solutions group to enhance customer experience through sustainability, circularity, and AI-driven services across its ... Read More
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South Africa Public Cloud Services Market Shares, 2023: Microsoft, AWS, and Google Lead the Pack in an Increasingly Competitive Market
South Africa Public Cloud Services Market Shares, 2023: Microsoft, AWS, and Google Lead the Pack in an Increasingly Competitive Market This IDC Market Share study presents market changes and public cloud vendor shares in South Africa in 2023. It analyzes key market developments and offers recommenda ... Read More
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IDC IT Strategy Framework
IDC IT Strategy Framework This IDC Perspective emphasizes the critical role of CIOs in aligning IT strategy with business goals, especially given the varied backgrounds of many CIOs. It outlines a six-stage framework to guide the development of a business-aligned IT strategy, starting with understan ... Read More
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Third-Party Risk: Aftermath of CrowdStrike Agent Content Update IT Outage
Third-Party Risk: Aftermath of CrowdStrike Agent Content Update IT Outage This IDC Perspective discusses the aftermath of the CrowdStrike agent content update IT outage. Organizations around the world are struggling in the aftermath of the Microsoft and CrowdStrike disruptions as these combined even ... Read More
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IDC PeerScape: Practices for Enterprise Architecture Frameworks
IDC PeerScape: Practices for Enterprise Architecture Frameworks This IDC PeerScape helps IT and business leaders understand how to choose and implement an enterprise architecture framework, adapt the framework to the organization's needs, make decisions that affect how the framework is administered ... Read More
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Worldwide Hybrid IT Infrastructure Consulting and Integration Services Forecast, 2024–2028
Worldwide Hybrid IT Infrastructure Consulting and Integration Services Forecast, 2024–2028 This IDC study provides a five-year forecast for the hybrid IT infrastructure consulting and integration services market for the 2024–2028 period."Hybrid IT is the future, driving a $41.7 billion consulting an ... Read More
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Worldwide Data Privacy Compliance Software Forecast, 2024-2028
Worldwide Data Privacy Compliance Software Forecast, 2024-2028 This IDC study discusses the drivers and dynamics that had an impact on the global enterprise legal management software market in 2023 and provides insight into future trends that may influence market demand over the 2024–2028 period."I ... Read More
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EMEA Telco Operations and Monetization Solution Forecast, 2024–2028
EMEA Telco Operations and Monetization Solution Forecast, 2024–2028 This IDC Market Forecast examines the EMEA telco operations and monetization solutions market. The industry's focus on customer experience and network APIs will serve as continued catalysts for this spending. In EMEA, high levels of ... Read More
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Japan Enterprises' IT Governance Challenges in Their Group Management, 2024
Japan Enterprises' IT Governance Challenges in Their Group Management, 2024 This IDC Perspective describes the state of "IT governance" that supports the progression of digital business (DB) and digital transformation (DX) among Japanese companies (tech buyers = end-user companies) that have multipl ... Read More
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Adopting New Technologies and Innovations into the Flow of Work
Adopting New Technologies and Innovations into the Flow of Work This IDC Perspective discusses strategies for integrating GenAI and other new technologies into organizations, focusing on managing the spectrum of employee acceptance from enthusiastic adopters to active dissenters. It emphasizes the i ... Read More
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ServiceNow Knowledge 2024: Presenting a Scalable Technical Case for Weaving AI-Assisted Processes Through IT and Beyond
ServiceNow Knowledge 2024: Presenting a Scalable Technical Case for Weaving AI-Assisted Processes Through IT and Beyond The IDC Market Perspective discusses ServiceNow's Knowledge 2024 conference, held in Las Vegas, that showcased ServiceNow's advancements in AI integration across various business d ... Read More
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Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2019–2023
Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2019–2023 This IDC Market Perspective discusses the worldwide managed cloud services deal penetration in the IT outsourcing (ITO) services market for 2019–2023."The collective impact of changing customer needs ... Read More
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European IT Services Market Share, 2023: Services Market Remains Stable Despite Unrelenting Headwinds
European IT Services Market Share, 2023: Services Market Remains Stable Despite Unrelenting Headwinds This IDC Market Share examines how the market shares of Europe's largest IT services providers evolved in 2023. It also analyzes market developments and dynamics throughout the year."The European IT ... Read More
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IDC PeerScape: Practices for Planning and Optimizing Cybersecurity Team Structure
IDC PeerScape: Practices for Planning and Optimizing Cybersecurity Team Structure This IDC PeerScape offers guidance on how to approach cybersecurity team structure. Drawing on perspectives from enterprise cybersecurity across diverse sectors, it identifies best practices for managing team structure ... Read More
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Infoblox Leverages Domain Name System for Detection and Response and Threat Intelligence
Infoblox Leverages Domain Name System for Detection and Response and Threat Intelligence This IDC Market Perspective focuses on how Infoblox leverages the domain name system (DNS) to enhance cybersecurity through detection and response and threat intelligence. By utilizing DNS, Infoblox provides vis ... Read More
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The Acquisition of Datacentrix by Convergence Partners: Implications for the IT Services Market in South Africa
The Acquisition of Datacentrix by Convergence Partners: Implications for the IT Services Market in South Africa This IDC Market Note provides IDC's key opinions and impressions of Datacentrix's acquisition by Convergence Partners in July 2024. "Through this acquisition, Datacentrix has an opportunit ... Read More
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IDC PeerScape: Cloud Services Practices from Cloud Transformations
IDC PeerScape: Cloud Services Practices from Cloud Transformations This IDC PeerScape offers advice for IT executives, sourcing executives, and other business executives to employ when procuring cloud services and, specifically, professional and managed services. The lessons learned and practices id ... Read More
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Google Cloud and Liquid C2 Partnership: Implications for the South African Cloud Market
Google Cloud and Liquid C2 Partnership: Implications for the South African Cloud Market This IDC Market Note provides IDC's opinion on how Google Cloud's partnership with Liquid C2 will impact the South African cloud market.Google Cloud's aggressive recent approach to the African cloud market, inclu ... Read More
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Leveraging Channel Partner Talent to Address Broader SMB Requirements
Leveraging Channel Partner Talent to Address Broader SMB Requirements This IDC Market Perspective examines European SMB end-user feedback on the importance of a broader spectrum of business offerings from their print services providers and outlines the actual adoption of these offerings. It addresse ... Read More
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SymphonyAI Leveraging Generative and Predictive AI to Augment Enterprise IT Solutions: Middle East Perspective
SymphonyAI Leveraging Generative and Predictive AI to Augment Enterprise IT Solutions: Middle East Perspective This Vendor Profile focuses on SymphonyAI's technology capabilities and track record in the enterprise IT space across the META region. It provides an overview of the company, highlights it ... Read More
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Japan Analytics and AI Software Market Shares, 2023: Impactful Tide Caused by Generative AI
Japan Analytics and AI Software Market Shares, 2023: Impactful Tide Caused by Generative AI This IDC study provides vendor share analysis and considerations for the Japan analytics/AI platform market in 2023. The market is continuously growing because of an increasing number of users using advanced ... Read More
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Japan IT Services Shares, 2023: Modernization of Mission Critical Systems and Digital Innovation in Tandem
Japan IT Services Shares, 2023: Modernization of Mission Critical Systems and Digital Innovation in Tandem This IDC Market Share summarizes and analyzes the major vendors' shares in the Japan IT services market based on revenue. The study also presents the vendors' rankings by service segment/indust ... Read More
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Japan System and Service Management Software Market Shares, 2023: The Expanding Role of IT Operations from a Business and User Perspective
Japan System and Service Management Software Market Shares, 2023: The Expanding Role of IT Operations from a Business and User Perspective This IDC study summarizes the qualitative and quantitative analysis of the Japan system/service management software market based on information collected by mid- ... Read More
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IT Strategy to Help Guide Organizational Capabilities
IT Strategy to Help Guide Organizational Capabilities This IDC Perspective seeks to establish clear guidance for the development of an IT strategy that aligns with business goals, reduces tech debt, and helps establish guardrails for increasing and coordinating operational capabilities across the en ... Read More
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