Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain
Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain The IDC Perspective on the prerequisites of blockchain adoption by insurers in the Asia/Pacific region provides valuable insights into the current state of the insurance industry and potential benefits of ... Read More
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A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?"
A Case for Decision Intelligence: From "What Data Is Needed?" to "What Decisions Need to Be Made?" This IDC Perspective introduces and defines decision intelligence software. It presents evidence to reconsider past approaches to investments in data processing and provides guidance for assessing oppo ... Read More
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Using Data to Drive Improvements and Insights with IT Service Management and Enterprise Service Management
Using Data to Drive Improvements and Insights with IT Service Management and Enterprise Service Management This IDC Perspective discusses using data to drive improvements and insights with IT service management (ITSM) and enterprise service management (ESM). More organizations are moving to the next ... Read More
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The Netflix Culture: Value Stream Management Exemplified
The Netflix Culture: Value Stream Management Exemplified This IDC Perspective delves into the digital business culture of Netflix as a fine example of a successful digital business with an extraordinary digital culture. Real-life examples are shared through the stories of Fonz Morris, lead product d ... Read More
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Embedded Payments — Acceptance
Embedded Payments — Acceptance This IDC Perspective discusses the other side of the card payment ecosystem: acceptance. The concept of embedded financial services continues to find traction across multiple industries. IDC believes that embedded financial services are an evolutionary step in the proc ... Read More
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Rethinking Servitization in the Aftermarket as Value Is a Moving Target
Rethinking Servitization in the Aftermarket as Value Is a Moving Target This IDC Market Perspective highlights the shift in the aftermarket to new service models and servitization. The document explores the industry dynamics and highlights some use cases. "As-a-service business models are enabling t ... Read More
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IDC PlanScape: Cyber-Recovery Services
IDC PlanScape: Cyber-Recovery Services This IDC PlanScape focuses specifically on the cyber-recovery aspect of the cyber-resilience program and provides an in-depth review of cyber-recovery practice. It discusses the why, the what, the who, and how to build effective cyber-recovery programs. "This I ... Read More
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Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers
Big Names in Hardware Reposition as Software and Solutions Providers, Meeting the Changing Needs of Retailers This IDC Perspective looks at the market conditions that are leading hardware providers to pivot to a software and services model, as well as how that pivot requires an organization to chang ... Read More
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Amazon QuickSight Makes Aggressive Inroads into the Business Intelligence Software Market
Amazon QuickSight Makes Aggressive Inroads into the Business Intelligence Software Market This document is an account of the development of Amazon QuickSight's capabilities (especially from November 2022 till date) along with a commentary on its market positioning, and key differentiating capabiliti ... Read More
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Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring
Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring This IDC study is about the steps that retailers are taking to manage global omni-channel sourcing and supply chains. These operations post challenges on a good day; unmanageable disruption of the flow of invent ... Read More
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The Digital Road Map: From Transformation to Innovation
The Digital Road Map: From Transformation to Innovation This IDC Perspective explores how the most digitally mature organizations are moving from digital transformation (DX) to digital innovation. In this document we look at the state of digital innovation investments, the impact of executive suppor ... Read More
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IDC Assessment: SS&C Blue Prism Task Mining Software
IDC Assessment: SS&C Blue Prism Task Mining Software This IDC Perspective assesses SS&C Blue Prism Process Intelligence (BPPI) task mining software. BPPI is an OEM of ABBYY Timeline. Blue Prism enhanced task mining with its Capture application that takes the output of task mining, improves it in ... Read More
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Fintechs and Regulatory Compliance
Fintechs and Regulatory Compliance This IDC Perspective discusses how financial technology (fintech) companies and banks that provide those companies with bank accounts will continue to struggle to meet the expectations of U.S. regulators provided that there may be insufficient information supplied ... Read More
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Industry Ecosystem Systems of Intelligence via Shared Apps
Industry Ecosystem Systems of Intelligence via Shared Apps This IDC Perspective analyzes one of the three core pillars of our Future of Industry Ecosystems foundation: shared applications."Disruption can happen anytime, and customer needs are dynamic, so organizations must be ready. An important par ... Read More
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Channel Partner Business Model Evolution in South Africa, 2023
Channel Partner Business Model Evolution in South Africa, 2023 This IDC Market Perspective study — one of a series of IT services research program reports on channel partner-related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments in th ... Read More
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European Data Replication and Protection Software Market Share, 2022: Buoyant Growth Reflecting the Role of Data Protection in Ransomware Resilience
European Data Replication and Protection Software Market Share, 2022: Buoyant Growth Reflecting the Role of Data Protection in Ransomware Resilience This IDC Market Share discusses trends and vendor dynamics in the data protection and replication software market in Europe.The 2022 European data repl ... Read More
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European SCM Applications Vendor Shares, 2022: Stronger Growth Amid Ongoing Investments in Supply Chain Modernization
European SCM Applications Vendor Shares, 2022: Stronger Growth Amid Ongoing Investments in Supply Chain Modernization This IDC Market Share analyzes and sizes the Western Europe and Central & Eastern Europe (CEE) SCM applications market for 2020-2022, providing respective market shares for each ... Read More
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Generative AI Likely to Impact Ops and Developer Staff First
Generative AI Likely to Impact Ops and Developer Staff First This IDC Market Note presents data from a survey on generative AI adoption that IDC conducted in April 2023. "Generative AI is a game-changing technology that will, over time, influence and most likely alter any form of IT operations and d ... Read More
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Channel Partner Business Model Evolution in Kenya, 2023
Channel Partner Business Model Evolution in Kenya, 2023 This IDC Market Perspective report takes a detailed look at the latest developments in Kenya's channel partner ecosystem. It presents an overview of current channel partner business models and analyzes the various factors impacting both vendors ... Read More
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Managed Edge Services Market Assessment and Service Definition
Managed Edge Services Market Assessment and Service Definition This IDC Market Perspective refines the definition of managed edge services, scopes its key parameters, underlines market development, identifies key players, and highlights vertical use cases. In addition, this document provides recomm ... Read More
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CIOs Continue to Deliver Value in Troubled Times
CIOs Continue to Deliver Value in Troubled Times This IDC Perspective provides IT sourcing and procurement guidance for CIOs who are under pressure to deliver value in challenging macroeconomic times. According to Dr. Ron Babin, adjunct researcher, IDC, "Unpredictable economic times present both a c ... Read More
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Using Knowledge Management to Create a Borderless and Reimagined Workspace
Using Knowledge Management to Create a Borderless and Reimagined Workspace This IDC Perspective describes knowledge management and lays out the importance of implementing it within the enterprise. A knowledge management system is a digital workspace that creates access to organizational resources to ... Read More
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IDC PlanScape: Governance, Leadership, Organizational, and Infrastructure Guidance in the Age of Permacrisis
IDC PlanScape: Governance, Leadership, Organizational, and Infrastructure Guidance in the Age of Permacrisis This IDC PlanScape is designed to help CIOs understand why the permacrisis demands new approaches to overseeing enterprise IT; what the dimensions, dynamics, and impacts of permacrisis are; w ... Read More
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IDC PlanScape: Future of Intelligence — Data Engineering
IDC PlanScape: Future of Intelligence — Data Engineering This IDC PlanScape clearly defines why data engineering is important, what data engineering is, how data engineering is implemented, and who is involved in the discipline of data engineering in modern data environments. It also addresses the c ... Read More
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Monetizing Shared Data from Industry Ecosystems — Special Considerations
Monetizing Shared Data from Industry Ecosystems — Special Considerations This IDC Perspective highlights that monetizing data is not a simple project, and monetizing data from an industry ecosystem brings more complexity and considerations. For an industry ecosystem, the process can be the same as f ... Read More
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