Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Holistic Considerations for Internal Mobility
Holistic Considerations for Internal Mobility This IDC Perspective discusses holistic considerations for internal mobility. Dynamic skills evaluation and recognition prioritize matching talent to where organizational objectives and key results (OKRs) can best be met as the organization adapts to mee ... Read More
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Creator Economy Games Meet the Future of CX: What Happens When "Superfans" Become Paid Cocreators?
Creator Economy Games Meet the Future of CX: What Happens When "Superfans" Become Paid Cocreators? This IDC Perspective examines three video games that appear to have especially robust creator economies in 2023: Roblox, Minecraft, and Fortnite. More specially, it contrasts how the creator economies ... Read More
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Oracle Applications and Industry Analyst Summit: Close the Divide Between the Front and Back Offices
Oracle Applications and Industry Analyst Summit: Close the Divide Between the Front and Back Offices This IDC Market Note highlights some of the notable takeaways and themes noted by IDC's Enterprise Apps, HCM, and CX teams from the Oracle Applications and Industry Analyst Summit held on April 25, 2 ... Read More
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The Collaborative Imperative at the Core of IT/OT Convergence Success
The Collaborative Imperative at the Core of IT/OT Convergence Success This IDC Perspective explores the correlation between IT and OT collaboration and the successful scale out and value recognition of digital initiatives. Today, being a digital-first business is a prerequisite to competition. For e ... Read More
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Measuring Productivity Across Organizational Growth
Measuring Productivity Across Organizational Growth This IDC Perspective introduces a model for organizations to self-assess the relationship between their digital readiness and common and new productivity measures. IDC research shows that although there are infinite ways to approach productivity co ... Read More
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IDC PeerScape: Payer Practices to Successfully Implement Product Data Management
IDC PeerScape: Payer Practices to Successfully Implement Product Data Management This IDC PeerScape provides payer executives with an understanding of the challenges, examples of how other healthcare organizations have tackled the challenges and, finally, guidance for organizations to address these ... Read More
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Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications
Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different bu ... Read More
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Digital Transformation of U.S. Tollway Operations
Digital Transformation of U.S. Tollway Operations This IDC Perspective explores the opportunities and benefits of digitally transforming North America's tollway operations. There is growing emphasis on leveraging Internet of Things (IoT), cloud platforms, and AI technologies to optimize efficiency a ... Read More
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IDC PeerScape: Peer Insights for IT Value Amid Uncertainty
IDC PeerScape: Peer Insights for IT Value Amid Uncertainty This IDC PeerScape examines the practices of three IT leaders as they seek to deliver value in a challenging time. "In the current uncertain climate, IT leaders are under pressure to deliver value. However, successful CIOs will keep their ey ... Read More
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What Digital Business Looks Like in 2023
What Digital Business Looks Like in 2023 This IDC Perspective examines the current state of digital business in 2023. We look at survey data combined with real-world examples to identify what the most advanced digital businesses are achieving, where most companies are on their digital business journ ... Read More
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Emerging Channels and Trends in the Infrastructure Ecosystem
Emerging Channels and Trends in the Infrastructure Ecosystem The infrastructure distribution ecosystem is preparing for present and future disruptions in an environment characterized by security concerns, inflation, supply chain disruptions, digitization, new consumer habits, and new methods of tech ... Read More
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IDC PeerScape: Practices for Increasing Security Teams' Job Satisfaction
IDC PeerScape: Practices for Increasing Security Teams' Job Satisfaction This IDC PeerScape explores how executives at three global organizations are navigating the challenge of reducing cybersecurity personnel stress levels and improving employee experiences to help build and retain effective secu ... Read More
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Google Public Sector Vendor Profile
Google Public Sector Vendor Profile This IDC Vendor Profile highlights Google Public Sector's products and services including Mandiant's cybersecurity services. It provides a brief overview of Google Public Sector's products and services available to U.S. federal agencies and discusses the company's ... Read More
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Worldwide IT Leasing and Financing Forecast, 2023–2027: Economic Challenges Cloud Outlook for Top 25 Countries
Worldwide IT Leasing and Financing Forecast, 2023–2027: Economic Challenges Cloud Outlook for Top 25 Countries This IDC study provides guidance and revised forecasts for IT leasing, financing, and flexible consumption providers as they navigate the next stages of digital transformation."Overall, ent ... Read More
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IDC PlanScape: Layoff Practices to Avoid Brand Destruction
IDC PlanScape: Layoff Practices to Avoid Brand Destruction This IDC PlanScape discusses managing cost reductions effectively."While layoffs are not new, the unfortunate nature of the layoffs occurring after excellent financial results is less characteristic of normal cost reductions organizations ha ... Read More
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The Future of Connectedness 2.0: Redefined
The Future of Connectedness 2.0: Redefined This IDC Perspective is a refresh of a 2022 anchor document that discusses the new future of connectedness framework as designed and defined by a global team of IDC's telecommunications, networking, and services analysts. In this document, we present a fram ... Read More
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Overcoming Challenges Posed by Rising Energy Costs: End-User Strategies
Overcoming Challenges Posed by Rising Energy Costs: End-User Strategies This IDC Perspective analyzes the impact of energy shortages as they continue to affect IT environments. Organizations can take several measures outlined in this report to minimize the impact and mitigate risks. "Inflation, ener ... Read More
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IDC PeerScape: Practices for Successful Business Relationship Management
IDC PeerScape: Practices for Successful Business Relationship Management This IDC PeerScape explores how several organizations are developing, planning for, or managing the BRM role."The business relationship manager can be thought of as working both sides of the organization — helping each to unde ... Read More
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IDC MaturityScape: Digital Infrastructure Operating Model 2.0
IDC MaturityScape: Digital Infrastructure Operating Model 2.0 This IDC study enables an organization to assess the competency and maturity of its digital infrastructure operating model in relation to its ability to support a digital enterprise. This IDC study is written to help CIOs and line-of-busi ... Read More
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What Are the Capabilities of Audit Software? Where Is It Headed?
What Are the Capabilities of Audit Software? Where Is It Headed? This IDC Perspective explores the value, technology, and talent pipeline of auditors. The audit profession has been around for centuries because it not only provides owners of enterprises' confidence in their financial books but also ... Read More
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Three Actions to Make Hybrid Work Enduring
Three Actions to Make Hybrid Work Enduring This IDC Perspective assesses the future of work in light of findings from the U.S. Census Bureau. Having experienced the surprising productivity benefits of remote work during the COVID-19 pandemic, organizations must embrace a hybrid work environment as a ... Read More
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UiPath Together Public Sector Summit
UiPath Together Public Sector Summit This IDC Perspective highlights topics covered during the UiPath Together Public Sector Summit on May 23 in Washington DC. Well over a dozen federal agency executives took the stage to discuss how they are transforming mission operations through automation ─ crea ... Read More
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The Biggest Area to Fail in Finance Transformation Is the Foundation: Data and Records and Information Management
The Biggest Area to Fail in Finance Transformation Is the Foundation: Data and Records and Information Management This IDC Perspective discusses the importance of records and information management (RIM) and data management, and it includes governance of those areas. Many offices of CFOs start their ... Read More
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The CFO Perspective: Burnout and Change Fatigue Are Affecting the CFO and Their Offices
The CFO Perspective: Burnout and Change Fatigue Are Affecting the CFO and Their Offices This IDC Perspective discusses burnout and change fatigue for the CFO and their office. There is a significant cost for replacing CFOs and financial professionals. We discuss why burnout and change fatigue are ha ... Read More
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Canadian IT Professional Services Forecast, 2023–2027
Canadian IT Professional Services Forecast, 2023–2027 This IDC study provides our 2023–2027 forecast for the Canadian IT professional services market."The IT professional services market performed comparatively well during the COVID-19 pandemic, but the gathering headwinds of economic and political ... Read More
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