Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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IDC PlanScape: Omni-Channel Order Fulfillment to Transform the Customer Experience
IDC PlanScape: Omni-Channel Order Fulfillment to Transform the Customer Experience This IDC PlanScape focuses on the technology that can enable effective and efficient omni-channel fulfillment to deliver on customer promises while maintaining retailer profitability. "Most retailers still face hurdle ... Read More
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IDC's CIO Advisory Board: Exploring the CIO-CFO Relationship
IDC's CIO Advisory Board: Exploring the CIO-CFO Relationship This IDC Perspective summarizes the discussion shared by IDC's Global CIO Advisory Board members on the CIO-CFO relationship. Data and insights from IDC's CEO Study and IDC's C-Suite Survey was shared by Tony Olvet, group vice president at ... Read More
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Cognizant: Engineering, Transforming, and Modernizing the Enterprise to Meet Strategic Industry and IT Objectives
Cognizant: Engineering, Transforming, and Modernizing the Enterprise to Meet Strategic Industry and IT Objectives This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending Cognizant's Americas Analyst & Advisor Summit 2023 held on May 25, 2023, in New ... Read More
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Worldwide and U.S. IT Consulting Services Forecast, 2023–2027
Worldwide and U.S. IT Consulting Services Forecast, 2023–2027 This IDC study presents IDC's worldwide and U.S. IT consulting services market by major regions. A historical sizing and forecast are provided, beginning in 2019 and extending through 2027. The total worldwide market is assessed. A range ... Read More
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European Business and IT Services Market Outlook: Shift to Digital Business Drives Market Opportunity
European Business and IT Services Market Outlook: Shift to Digital Business Drives Market Opportunity This IDC Market Perspectives provides a services market outlook, examining how the market has changed and the consequent impact on business and IT services specifically. This includes identifying th ... Read More
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The Collections Function of the Future — A Customer-Centric Approach
The Collections Function of the Future — A Customer-Centric Approach This IDC Perspective examines the need for lenders to adapt to a new environment with customer-centric models that are compliant and achieve high overdue-payment recovery rates."With regulations on collections evolving and impactin ... Read More
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Improving the Process for Choosing a Provider — The Case Study Proposal Approach
Improving the Process for Choosing a Provider — The Case Study Proposal Approach This IDC Perspective discusses improving the process of choosing a provider using the case study proposal approach.To buyers, go for it! The project work that you are engaging clients to perform for your organization wi ... Read More
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Marketplaces to Monetize the 5G B2B Opportunity
Marketplaces to Monetize the 5G B2B Opportunity This IDC Market Perspective identifies the key basic types of marketplaces for 5G monetization (data, models, applications, and vertical-specific marketplaces) and their key characteristics, also providing best practices, key recommendations, and chall ... Read More
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IDC's Global CIO Advisory Board: Digital Business Strategies
IDC's Global CIO Advisory Board: Digital Business Strategies This IDC Perspective summarizes the discussion shared by IDC's CIO Advisory Board members in February 2023 on digital business strategies. During the discussion, Craig Powers from IDC presented data and expert insight to the CIOs based on ... Read More
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The Smart and Sustainable Roads Market in EMEA
The Smart and Sustainable Roads Market in EMEA This IDC Perspectives analyzes smart and sustainable roads intended not only for the instrumentation of roads with sensors and actuators to enable intelligent traffic management use cases, but also from a wider perspective of enabling innovation through ... Read More
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Australia and New Zealand IT Spending Forecast by Vertical Segment and Company Employee Size, 2021–2026
Australia and New Zealand IT Spending Forecast by Vertical Segment and Company Employee Size, 2021–2026 This IDC Market Forecast discusses the ANZ's IT spending in 2021 and forecasts expenditure through 2026. It is based on IDC's Worldwide ICT Spending Guide: Enterprise and SMB by Industry, which wa ... Read More
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B2B Digital Commerce in Industrial Manufacturing: Maturity, Investment Drivers, Emerging Trends, and Challenges
B2B Digital Commerce in Industrial Manufacturing: Maturity, Investment Drivers, Emerging Trends, and Challenges This IDC Market Perspective analyzes the maturity levels, investment drivers, trends, and challenges around B2B digital commerce in industrial manufacturing."At a time of accelerated disru ... Read More
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Japan IT Services Shares, 2022: Acceleration of Digital Business due to Normalization of Economic Activities
Japan IT Services Shares, 2022: Acceleration of Digital Business due to Normalization of Economic Activities This IDC study summarizes and analyzes the major vendors' market shares in the Japan IT services market based on revenue and their rankings by service segment/industry sector, in order to und ... Read More
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What's the Business Case for Sustainability?
What's the Business Case for Sustainability? This IDC Market Perspective sheds light on the business case for sustainability and, in particular, on key drivers behind investments, including risk management, operational efficiencies, innovation and new market opportunities, employee engagement, and b ... Read More
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Nearshore/Onshore Strategies: A Hedge for Supply Chain Disruption or a New Problem?
Nearshore/Onshore Strategies: A Hedge for Supply Chain Disruption or a New Problem? This IDC Market Perspective discusses nearshore and offshore strategies in the supply chain. If you're wondering whether implementing nearshoring/onshoring strategies will add benefits to your supply chain or create ... Read More
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Asia/Pacific (Excluding Japan) DC Deployment Model and Spend Forecast, 2H22: 2022–2027
Asia/Pacific (Excluding Japan) DC Deployment Model and Spend Forecast, 2H22: 2022–2027 This IDC study estimates and forecasts DC market growth in Asia/Pacific by looking at power capacity (megawatt), total area (millions of square feet), and number of racks. These three factors indicate how much DC ... Read More
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Computer Vision: Accelerating Data Insights in an Increasingly Digitized Retail Ecosystem
Computer Vision: Accelerating Data Insights in an Increasingly Digitized Retail Ecosystem This IDC Perspective investigates the current and future role of computer vision within the retail industry. This includes a deep dive into computer vision — what it is, how it works, and the approaches for dev ... Read More
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Headless Applications: Understanding Definitions for Headless, Hybrid Headless, Precomposed, and Monolithic Applications — Business User Perspective
Headless Applications: Understanding Definitions for Headless, Hybrid Headless, Precomposed, and Monolithic Applications — Business User Perspective This IDC Perspective will guide readers through the basic terminology and distinctions between application design concepts and technical deployments of ... Read More
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IDC PlanScape: Revenue Operations and Intelligence for Predictable Revenue Growth and a Seamless Customer Experience
IDC PlanScape: Revenue Operations and Intelligence for Predictable Revenue Growth and a Seamless Customer Experience This IDC PlanScape provides a framework for how organizations can embrace revenue operations and intelligence to increase cross-departmental collaboration, drive predictable revenue, ... Read More
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HPE Discover 2023: Showcasing as-a-Service Transformation
HPE Discover 2023: Showcasing as-a-Service Transformation This IDC Perspective discusses the events at HPE Discover 2023."HPE's transformation has been consistent, deliberate, and on point. The expansion of the HPE GreenLake portfolio and a consistent increase in assets under management, contract va ... Read More
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The Persistent Convergence of IT Consumer and Enterprise Productivity Devices
The Persistent Convergence of IT Consumer and Enterprise Productivity Devices This IDC Perspective reflects on how the COVID-19 pandemic accelerated the ongoing convergence between consumer and enterprise ICT hardware use. The sudden and widespread shift to remote work models led to an emphasis on d ... Read More
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Headless Systems: Understanding Architectural Styles for Composed Systems of Modular Applications — Business User Perspective
Headless Systems: Understanding Architectural Styles for Composed Systems of Modular Applications — Business User Perspective This IDC Perspective will guide readers through the basic terminology and distinctions between systems design concepts and technical deployments of monolithic, headless, and ... Read More
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Security Governance, Leadership, and the Board: Insights for Business and Technology Execs from the Digital Directors Network DOMINO 23 Event
Security Governance, Leadership, and the Board: Insights for Business and Technology Execs from the Digital Directors Network DOMINO 23 Event This IDC Perspective discusses the recent Digital Directors Network DOMINO '23 conference. As a result of expected changes in regulations for publicly traded ... Read More
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IT Strategies for Improving Business Outcomes in Volatile Times
IT Strategies for Improving Business Outcomes in Volatile Times This IDC Perspective is designed to help CIOs understand why focusing on business outcomes matters, how they can blend speedy delivery of outcomes while building for the future, how to harness cost optimization and faster throughput to ... Read More
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The Security Service Providers' Balancing Act — Broad Opportunity Across Industries, Geographies, Cybersolutions, and Regulatory Concerns
The Security Service Providers' Balancing Act — Broad Opportunity Across Industries, Geographies, Cybersolutions, and Regulatory Concerns This IDC Market Perspective discusses and reflects on the results of interviews that IDC had with 20 security service providers (SPs) in the spring of 2023. This ... Read More
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