Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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Japan Virtual Client Computing Market Shares, 2022: Toward a Landscape Concept
Japan Virtual Client Computing Market Shares, 2022: Toward a Landscape Concept This IDC Market Share analyzes the Japan virtual client computing market in 2022, presents the current situation of the market, and summarizes trends and market changes of leading vendors. For more information on the virt ... Read More
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AI in Healthcare: Redefining Explainability in the Context of Generative AI
AI in Healthcare: Redefining Explainability in the Context of Generative AI This IDC Perspective highlights the current landscape and investment trend by Asia/Pacific healthcare organizations in generative AI (GenAI). The report highlights prominent use cases and the potential impact of leveraging G ... Read More
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IDC Canada's Digital Transformation Adoption Framework
IDC Canada's Digital Transformation Adoption Framework This IDC Perspective provides a framework for the adoption of digital transformation for large businesses in Canada. Canadian organizations and their technology partners can use the data presented in this document to assess the current competiti ... Read More
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Top Trends in Network Observability: Heightening Intelligence, Inspection, Insights, Integration, and Innovation
Top Trends in Network Observability: Heightening Intelligence, Inspection, Insights, Integration, and Innovation This IDC Perspective discusses the top trends in network observability. Onrushing digital business demands, continual technology advancements, and ever-improving IT practices are all appl ... Read More
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Worldwide Enterprise Infrastructure Workloads Market Shares, 2022: Growth Across Workloads as Improving Supply Chain Support Meets Demand
Worldwide Enterprise Infrastructure Workloads Market Shares, 2022: Growth Across Workloads as Improving Supply Chain Support Meets Demand This IDC study provides historical market share data (2021-2022) for the worldwide enterprise infrastructure (server and enterprise storage systems) workloads mar ... Read More
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Web3 for Technology Buyers
Web3 for Technology Buyers This IDC Perspective highlights what Web3 is, its foundational technology, some of the benefits of Web3, and preliminary factors executives should consider when developing their organization's Web3 strategy. Web3 is no longer something on the horizon in the future: it is n ... Read More
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Digital Enablement and the Manager's Role in Employee Experience
Digital Enablement and the Manager's Role in Employee Experience This IDC Perspective discusses digital enablement and the role of the manager in the employee experience. A return to a balance of power between employees and employers for organizational resource design in support of OKRs is renewing ... Read More
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IDC MaturityScape Benchmark: Location and Geospatial Intelligence in North America, 2023
IDC MaturityScape Benchmark: Location and Geospatial Intelligence in North America, 2023 This IDC study highlights the results of IDC's 2023 Location and Geospatial Intelligence MaturityScape Benchmark Survey and is a supplement to IDC MaturityScape: Location and Geospatial Intelligence 1.0 (IDC #US ... Read More
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Extending Services Beyond Print: Business and IT Consulting Services Help Guide European Customers Shifting to Digital Business
Extending Services Beyond Print: Business and IT Consulting Services Help Guide European Customers Shifting to Digital Business This IDC Market Note discusses why print service providers that are extending into adjacent and new solutions and services should also offer business and IT consulting. It ... Read More
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Sustainability Undercurrent at ServiceNow Knowledge 2023
Sustainability Undercurrent at ServiceNow Knowledge 2023 This IDC Market Note discusses ServiceNow's product and initiative announcements made during the ServiceNow Knowledge 2023 event that transpired May 15–18, 2023, in Las Vegas, Nevada. Sustainability, while not an overt focus of ServiceNow's Kn ... Read More
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Japan DX Professional Services Forecast, 2023–2027
Japan DX Professional Services Forecast, 2023–2027 This IDC Market Forecast summarizes the Japan digital business (DB) professional services market's performance in 2022 and the projections for the period 2023–2027 by four major technology segments (cloud, business analytics [BA)], enterprise mobili ... Read More
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Beyond Digital Transformation: What It Means to Be a Digital Business
Beyond Digital Transformation: What It Means to Be a Digital Business Becoming a digital business is a multifaceted journey that impacts all areas of the organization. Organizations must embrace modernization and the digital business era to grow and thrive in the new Latin American and global econom ... Read More
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Key Findings From the IDC European Data and Intelligence Xchange 2023
Key Findings From the IDC European Data and Intelligence Xchange 2023 This IDC Perspective summarizes key findings and discussions from the IDC European Data and Intelligence Xchange 2023, held in Malaga, Spain, on April 7 and 8, 2023. The event was held with the support of partners from Domo, Immut ... Read More
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IDC's Global CIO Advisory Board — A Conversation on Legacy Modernization
IDC's Global CIO Advisory Board — A Conversation on Legacy Modernization This IDC Perspective summarizes the discussion shared by IDC's CIO Advisory Board members in March 2023 on legacy modernization. During the discussion, Peter Marston from IDC presented data and expert insight to the CIOs based ... Read More
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IDC PeerScape: Practices to Successfully Implement Sustainability Initiatives for Asia/Pacific Enterprises
IDC PeerScape: Practices to Successfully Implement Sustainability Initiatives for Asia/Pacific Enterprises This IDC PeerScape explores three key practices of organizations in overcoming barriers in IT operations in the early stages of sustainability adoption. These are global best practices that IT ... Read More
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Japan CX/CRM Applications Forecast, 2023–2027
Japan CX/CRM Applications Forecast, 2023–2027 This IDC Market Forecast presents the actual revenue for the Japan customer experience (CX) software and customer relationship management (CRM) applications market in 2022 and the forecasts from 2023 to 2027."For the Japan CX software and CRM application ... Read More
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The Role of the Public Sector in Electric Mobility
The Role of the Public Sector in Electric Mobility This IDC Perspective analyzes the strategic role that governments can play to scale the electric mobility market. They can support infrastructure development, issue and enforce regulations, influence standards, provide incentives, orchestrate partne ... Read More
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Findings from CEO Sentiment Surveys 2023
Findings from CEO Sentiment Surveys 2023 Despite a vigilant global consensus, Latin American CEOs and C-suites, usually resilient executives, are more optimistic; many of these business leaders believe it is essential to focus on being competitive and resilient to manage external economic and geopol ... Read More
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Amazon Web Services Summit 2023: AWS Doubles Down on Cloud Operations with FinOps and GreenOps Value Proposition
Amazon Web Services Summit 2023: AWS Doubles Down on Cloud Operations with FinOps and GreenOps Value Proposition This IDC Market Note analyzes the AWS Summit 2023, held in London on June 6 and 7, 2023. It highlights AWS' latest announcements and trends regarding FinOps and GreenOps and is an update ... Read More
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The Price of Loyalty: Incentives
The Price of Loyalty: Incentives This IDC Perspective looks at incentives including price incentives, metrics, and the cost to do business with loyalty programs. Retail loyalty programs permeate a majority of retailers that have invested in and implemented a loyalty program as a top marketing initia ... Read More
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Top Takeaways from the AWS Public Sector Event
Top Takeaways from the AWS Public Sector Event This IDC Market Perspective provides an overview of the key takeaways from the recent AWS Public Sector event held June 7-8, 2023, in Washington, D.C. The event showcased numerous technological innovations relevant to public sector agencies. During the ... Read More
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Top 5 Technology Trends to Watch in Law Enforcement, 2Q23
Top 5 Technology Trends to Watch in Law Enforcement, 2Q23 This IDC Perspective discusses the developments IDC foresees being critical factors in the data-driven policing market throughout 2023. "Broadly speaking, the technology market is on the precipice of a monumental change, with next-generation ... Read More
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IDC PeerScape: Best Practices to Personalize Digital CX in Hospitality and Travel
IDC PeerScape: Best Practices to Personalize Digital CX in Hospitality and Travel This IDC PeerScape examines several best practices for blending personalization into the digital customer experience."Hospitality and travel experiences are shifting to become digital first as guests expect and demand ... Read More
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Track and Trace Technologies in Transportation and Logistics
Track and Trace Technologies in Transportation and Logistics This IDC Market Perspective examines the importance of integrating track and trace technologies into global transportation and logistics networks to address the challenges businesses face synchronizing end-to-end supply chain activities wi ... Read More
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Generative AI: Powering the Next Generation of Codeless Integration Capabilities
Generative AI: Powering the Next Generation of Codeless Integration Capabilities This IDC Perspective discusses organizational interest and plans for generative AI in the context of integration and API management and what types of capabilities either are becoming available or will likely become avai ... Read More
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