Category: Service Industries
Service Industries market research reports by IDC
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Infor Innovation Summit — New Product Updates and Announcements: Asia/Pacific (Including Japan) Perspective
Infor Innovation Summit — New Product Updates and Announcements: Asia/Pacific (Including Japan) Perspective This IDC Market Note provides an insightful overview of the Infor Innovation Summit held in New York City on March 18 and 19, 2024, emphasizing the Asia/Pacific (including Japan) (APJ) perspec ... Read More
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Worldwide and U.S. Business Process Outsourcing Services Forecast, 2024–2028
Worldwide and U.S. Business Process Outsourcing Services Forecast, 2024–2028 This IDC study updates the prior forecast published in Worldwide and U.S. Business Process Outsourcing Services Forecast, 2023–2027 (IDC #US49161723, May 2023)."For managed business process service providers to drive value ... Read More
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U.S. SMB Communications Services Forecast, 2024–2028
U.S. SMB Communications Services Forecast, 2024–2028 This IDC study analyzes and forecasts the revenue for the U.S. small and medium-sized business communications services market. The study provides IDC's definitions of SMB and telecom voice and data categories, and it presents a detailed forecast, ... Read More
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Payers Must Build Their Member-360 Data Platform and Data Factory Now!
Payers Must Build Their Member-360 Data Platform and Data Factory Now! This IDC Perspective discusses how payers are now required to build a member-360 data platform and data factory. Instead of silos, when all of this is merged into a longitudinal (member-360) patient record, this data becomes a ce ... Read More
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IDC PlanScape: High-Value FinOps Practices
IDC PlanScape: High-Value FinOps Practices This IDC PlanScape discusses various practices that enterprises can embrace in pursuit of true cloud cost optimization and explains how to categorize practices based on the value they deliver. As you'll learn, some cost-cutting steps may be less obvious to ... Read More
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Shaping the World of Digital Interactions with Tanla at MWC 2024
Shaping the World of Digital Interactions with Tanla at MWC 2024 This IDC Market Note highlights major announcements and product demonstrations by Tanla at Mobile World Congress 2024, specific to customer safety through next-generation antispam solutions, supported by cutting-edge technologies such ... Read More
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Expanding the Range of Video Surveillance: Applying Hyperspectral Imaging to Detect Hidden Threats
Expanding the Range of Video Surveillance: Applying Hyperspectral Imaging to Detect Hidden Threats This IDC Market Perspective examines the state of the market, reviews the offerings of several market players, and examines the prospects for a wider adoption of hyperspectral imaging, which is traditi ... Read More
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Why Digital Assets Need Regulations and Custody
Why Digital Assets Need Regulations and Custody This IDC Market Perspective examines the extremely rapid and timely rise of interest in digital assets by both institutional and retail investors and the associated importance of regulations and digital asset custody. Notably, the importance of custody ... Read More
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EX Transformation and Methods of AI-Human Enablement
EX Transformation and Methods of AI-Human Enablement This IDC Perspective discusses employee experience (EX) transformation and methods of AI-human enablement. The advancing march into AI enablement is introducing new challenges, concerns, and opportunities that are driving companies to rethink thei ... Read More
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The Evolving Role of Payroll in Strategic HR Management
The Evolving Role of Payroll in Strategic HR Management This IDC Market Perspective discusses the evolving role of payroll in strategic HR management, driven by advancements in AI and cloud-based technologies. It highlights how these innovations have transformed payroll from a transactional process ... Read More
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IDC Perspective: Leveraging Regtech for Enhanced Compliance and Risk Management in Asia/Pacific (Excluding Japan) Banks
IDC Perspective: Leveraging Regtech for Enhanced Compliance and Risk Management in Asia/Pacific (Excluding Japan) Banks This IDC Perspective provides guidance on regulatory technology (regtech) use cases for the banking industry and must be read in conjunction with other IDC research compliance and ... Read More
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Ethics and Compliance in AI-Driven HR Decisions
Ethics and Compliance in AI-Driven HR Decisions This IDC Market Perspective serves to guide technology vendors and suppliers through the evolving AI in the HR landscape, advocating for innovation that maintains the highest ethical and compliance standards."AI in HR promises efficiency and innovation ... Read More
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Considerations for Ethics and Compliance in AI-Driven HR Decisions
Considerations for Ethics and Compliance in AI-Driven HR Decisions This IDC study discusses the integration of AI into human capital management (HCM) practices, emphasizing the ethical and compliance challenges that come with it. It provides best practices for HCM tech buyers to ensure ethical AI d ... Read More
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U.K.'s Sage to Launch Digital Assistant for Small Businesses
U.K.'s Sage to Launch Digital Assistant for Small Businesses This IDC Market Note discusses Sage's recent announcement of its GenAI-powered digital assistant. U.K.-based software vendor Sage is set to launch Sage Copilot, a generative AI-powered digital assistant for small and midsize businesses. Th ... Read More
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IDC PlanScape: T+1 Settlement Technology for the Capital Markets
IDC PlanScape: T+1 Settlement Technology for the Capital Markets This IDC PlanScape discusses T+1 settlement technology for the capital markets."Accelerated settlement is a natural evolution toward more efficient capital markets made possible through applying workflow design and technology to proce ... Read More
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Financial Polices That Need to Be Reviewed During Financial Transformation
Financial Polices That Need to Be Reviewed During Financial Transformation This IDC Perspective discusses the top financial policies to develop and maintain, enhance operational efficiency, mitigate financial risks, and drive sustainable growth for the organization. Many organizations do not review ... Read More
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Hiring a Multigenerational Workforce
Hiring a Multigenerational Workforce This IDC Perspective discusses the benefits of hiring a multigenerational workforce. The goal is to create a cohesive team that leverages its generational diversity as a strength, ensuring that every member feels valued and motivated. By doing this, businesses ca ... Read More
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Corporate Transparency Act Compliance
Corporate Transparency Act Compliance This IDC Perspective discusses the history of efforts to help prevent money-laundering activity that uses legal entities and the potential obscuring of the identities of individuals who are beneficial owners of those legal entities. To date, the results of those ... Read More
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Mapping the Maturing Employee Experience Stakeholder Journey
Mapping the Maturing Employee Experience Stakeholder Journey In this IDC Market Perspective, the buyer journey for employee experience (EX) transformation includes an evolutionary pathway through key stakeholders for EX tools and solutions that are rooted in HR but grow to involve the entire organiz ... Read More
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Worldwide Video Surveillance Analytics Market Shares, 2023: Number of Players Expanding as Capabilities Improve
Worldwide Video Surveillance Analytics Market Shares, 2023: Number of Players Expanding as Capabilities Improve This IDC study reviews the worldwide video surveillance analytics market shares for 2023.According to Mike Jude, research director, Video Surveillance and AI Video Analytics, IDC, "Analyti ... Read More
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Remote Vendor Profile: Orchestrating International Workforce Management and Global Compliance
Remote Vendor Profile: Orchestrating International Workforce Management and Global Compliance This vendor profile provides an overview of Remote, a company specializing in providing global payroll, tax, and HR solutions for remote teams. Please Note: Extended description available upon request. ... Read More
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IDC PlanScape: Quantifying Social Impact
IDC PlanScape: Quantifying Social Impact This IDC PlanScape emphasizes the growing importance of quantifying societal impact for businesses in today's socially conscious environment. It outlines the role of professional services vendors in helping organizations measure and communicate their societal ... Read More
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Post-Pandemic Office Environment Drives Facility Management Applications Vendors to Significant Revenue Growth
Post-Pandemic Office Environment Drives Facility Management Applications Vendors to Significant Revenue Growth This IDC Market Note discusses how post-pandemic office environment drives facility management (FM) applications vendors to significant revenue growth. The facility management applications ... Read More
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The Death and Rebirth of the European Office
The Death and Rebirth of the European Office This IDC Market Note discusses the transformation of the traditional office setup in Europe due to hybrid work trends, with a focus on the social aspects of work. It highlights the challenges in implementing an optimized office, the shift in employee pref ... Read More
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Finance Transformation: Company Financial Policy Will Need to Be Revamped
Finance Transformation: Company Financial Policy Will Need to Be Revamped This IDC Perspective discusses the essential financial policies and why they are important, how often to review/revamp them, and how they relate to finance transformation. This document also discusses current trends or topics ... Read More
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