Category: Service Industries
Service Industries market research reports by IDC
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IDC PeerScape: Modernization Practices for Talent and Learning Management Systems
IDC PeerScape: Modernization Practices for Talent and Learning Management Systems This IDC PeerScape looks at how some organizations have developed strategies and practices that achieve top results with TMS and LMS.The benefits of talent management and learning management systems depend on the quali ... Read More
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NEC Biometrics: No Cards, No Keys, No Problem
NEC Biometrics: No Cards, No Keys, No Problem This IDC Market Note looks at NEC’s analyst briefing held September 4–5, 2024, at the company’s Tokyo, Japan, headquarters to share the progress it made developing Bio-IDiom facial, retina, fingerprint, voice, and even ear acoustic, multimodal identity s ... Read More
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Developing a Talent Health Program for Enterprise Architecture
Developing a Talent Health Program for Enterprise Architecture This IDC Perspective emphasizes the importance of developing and managing talent health in enterprise architecture (EA) organizations to foster growth and innovation in a vibrant, dynamic, and technology-driven business environment. It ... Read More
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Worldwide Human Capital Management and Payroll Applications Forecast, 2024–2028
Worldwide Human Capital Management and Payroll Applications Forecast, 2024–2028 This IDC study discusses the human capital management and payroll applications market for 2024–2028."Global markets for HCM and payroll applications and services continue to show strength as rising demand for operational ... Read More
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The Ellinikon, Europe's Largest Urban Redevelopment Project: An Interview With Lamda Development's Smart City Team
The Ellinikon, Europe's Largest Urban Redevelopment Project: An Interview With Lamda Development's Smart City Team This IDC Market Perspective highlights The Ellinikon, one of Europe's largest urban redevelopment initiatives. The project aims to transform the former Athens International Airport into ... Read More
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IDC PlanScape: An Enterprise Culture of Continuous Learning
IDC PlanScape: An Enterprise Culture of Continuous Learning This IDC PlanScape discusses how to build an enterprise culture of continuous learning. Executive leadership, HR, IT teams, learning and development (L&D) managers, external partners, and employees at all levels benefit and can contrib ... Read More
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The Sky's the Limit
The Sky's the Limit This IDC Perspective explores the concept of super-commuting CEOs. By examining cases like Starbucks, it discusses how these arrangements impact talent acquisition, leadership effectiveness, and organizational culture. Super commuting reshapes where and how executives operate but ... Read More
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A Change Is in the Cards: AI, Employee Performance, and the Future of Business Readiness
A Change Is in the Cards: AI, Employee Performance, and the Future of Business Readiness This IDC Market Perspective discusses the future of employee performance management that has a new outlook driven by early use cases of VoE insights outside the HR COE. As AI and data unity constructs move to th ... Read More
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IDC PlanScape: Last-Call DORA Compliance Checklist to Achieve Digital Operational Resilience
IDC PlanScape: Last-Call DORA Compliance Checklist to Achieve Digital Operational Resilience This IDC PlanScape examines the EU Digital Operational Resilience Act (DORA), effective January 2025, which aims to enhance IT security in financial entities by addressing systemic risks from interconnected ... Read More
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Recognition and Belonging Evolve into Business Value Change Agents
Recognition and Belonging Evolve into Business Value Change Agents This IDC Perspective discusses the role of recognition in pulling away from core rewards management and employee well-being to build independent equity with a standalone value proposition. In the process of its evolution, recognition ... Read More
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IDC Perspective: Future of Health Insurance: Personalization through Predictive Analytics and Machine Learning
IDC Perspective: Future of Health Insurance: Personalization through Predictive Analytics and Machine Learning This IDC Perspective delves into the transformative role of predictive analytics and machine learning in the health insurance industry, particularly within the Asia/Pacific (excluding Japan ... Read More
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European Wholesale Telecoms Services Market Forecast, 2024–2028
European Wholesale Telecoms Services Market Forecast, 2024–2028 This IDC Market Forecast analyzes the market for wholesale telecoms services in Europe, including data, infrastructure, voice and messaging, roaming, and mobile virtual network operator (MVNO) services. Revenue forecasts are broken down ... Read More
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The Future of Wealth Management Is Generative
The Future of Wealth Management Is Generative This IDC Perspective provides a thoughtful and timely consideration of the many potential applications of generative artificial intelligence (GenAI) within the wealth management industry, exploring the technology's potential to disrupt traditional busine ... Read More
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The Growth and Transformation of Global Business Services
The Growth and Transformation of Global Business Services This IDC Perspective explains why organizations consider moving from shared services to global business services (GBS). Shared services are typically centralized units that provide one or a handful of processes for an organization, while GBS ... Read More
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The Four-Day Work Week in Europe: Dream Come True or Nightmare? It Is Really Up to You
The Four-Day Work Week in Europe: Dream Come True or Nightmare? It Is Really Up to You This IDC Market Note examines the pros and cons of adopting a four-day working week model. It explores the advantages and the disadvantages from the perspective of employers and employees. ... Read More
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Worldwide Facility Management Applications Forecast, 2024-2028: AI, GenAI, and IoT to Drive Future Growth
Worldwide Facility Management Applications Forecast, 2024-2028: AI, GenAI, and IoT to Drive Future Growth This IDC study examines the market for FM applications. Sustainability initiatives, reduced occupancy rates, increasing workplace experience requirements, new technologies, and changing portfoli ... Read More
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IDC PlanScape: Digital Accessibility to Comply with New Regulations
IDC PlanScape: Digital Accessibility to Comply with New Regulations This IDC PlanScape emphasizes the growing importance of digital accessibility in the financial sector, driven by an aging population and regulations such as the European Accessibility Act (EAA). It highlights the need for financial ... Read More
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Worldwide Treasury and Risk Management Applications Market Shares, 2023: Treasury Management an Evolving Tool for Growth
Worldwide Treasury and Risk Management Applications Market Shares, 2023: Treasury Management an Evolving Tool for Growth This IDC study examines the market shares of the leading vendors in the treasury and risk management applications market."The adoption of a treasury management system is a game ch ... Read More
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European Telco Diversification Beyond Connectivity on the Micro and Small Business Markets
European Telco Diversification Beyond Connectivity on the Micro and Small Business Markets This IDC Market Perspective focuses on European telcos' strategies and propositions to reach and retain SMBs with IT products and services offered beyond connectivity and devices. These IT products and service ... Read More
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IDC MaturityScape Benchmark: Digital SMB/Midmarket in Asia/Pacific (Including Japan), 2024
IDC MaturityScape Benchmark: Digital SMB/Midmarket in Asia/Pacific (Including Japan), 2024 This IDC study is an update to the 2021 maturity assessment benchmark for small and medium-sized businesses (SMBs) (fewer than 500 employees). This year the study has been expanded to include the midmarket seg ... Read More
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2024 IDC FinTech Rankings: Trends and Analysis of the Most Influential Global Fintechs
2024 IDC FinTech Rankings: Trends and Analysis of the Most Influential Global Fintechs This IDC Perspective presents the findings of the 2024 IDC FinTech Rankings. The annual program serves the needs of financial institutions worldwide by presenting current and historical trends in performance by th ... Read More
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Worldwide Corporate Tax Management Applications Market Shares, 2023: Tax Regulations and the Digital Economy Drive Tax Transformation
Worldwide Corporate Tax Management Applications Market Shares, 2023: Tax Regulations and the Digital Economy Drive Tax Transformation This IDC study examines the worldwide market for corporate tax management applications."The landscape of global business and tax compliance is becoming increasingly c ... Read More
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Worldwide Corporate Tax Management Applications Forecast, 2024–2028
Worldwide Corporate Tax Management Applications Forecast, 2024–2028 This IDC study examines the market for corporate tax management applications."In an era where digital transactions redefine boundaries, the future of tax compliance is unmistakably veering toward e-invoicing and digital innovations. ... Read More
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Worldwide Accounts Payable Applications Forecast, 2024–2028
Worldwide Accounts Payable Applications Forecast, 2024–2028 This IDC study examines a five-year forecast for the worldwide accounts payable applications market."Embrace the future of finance: Transform your accounts payable from a back-office function into a strategic hub. Leverage AI and embedded p ... Read More
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Worldwide Accounts Receivable Applications Forecast, 2024–2028
Worldwide Accounts Receivable Applications Forecast, 2024–2028 This IDC study examines a five-year forecast for the worldwide accounts receivable applications market."In an era where digital transformation accelerates, the integration of AI and blockchain in accounts receivable heralds a new dawn of ... Read More
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