Category: Service Industries
Service Industries market research reports by IDC
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IT's Role in HR Transformation
The IDC Market Perspective examines how HR's move from manual processes to data-driven automation is fueled by closer collaboration with IT. It highlights HR’s top priorities, like talent acquisition and service delivery, and stresses the importance of a user-friendly employee experience."Think of A ... Read More
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IDC PeerScape: Peer Insights for Modernization of Legacy Applications and Cloud Migration
This IDC PeerScape discusses peer insights for modernization of legacy applications and cloud migration.According to Gerald Johnston, adjunct research advisor, IDC's IT Executive Programs (IEP), "The best modernization outcomes start with the up-front analysis to focus on critical functions, busines ... Read More
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Zellis to Acquire elementsuite and Emerge as Full HCM Provider in the U.K.
This IDC Market Note discusses the pending acquisition of U.K.-based HCM solution vendor elementsuite by U.K.-based Zellis. The paper discusses the implications of the acquisition for Zellis and the wider impact on the U.K. HCM market. IDC also offers actionable guidance to Zellis related to the ac ... Read More
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Age of Copilots Begins in Financial Services: VeriPark Perspective
Age of Copilots Begins in Financial Services: VeriPark Perspective This Vendor Profile provides an in-depth perspective on VeriPark's integration of GenAI capabilities into its financial services solutions in the CRM domain. It delves into the company's strategic initiatives, focusing particularly o ... Read More
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European Financial Applications Forecast, 2024–2028
European Financial Applications Forecast, 2024–2028 This IDC Market Forecast provides analysis and sizing of the European financial applications market for 2021–2023 and forecasts for 2023–2028. The European financial applications market managed to surpass its estimated growth for 2023, reaching $12 ... Read More
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McKinsey Global Analyst Summit, 2024 — Key Takeaways
McKinsey Global Analyst Summit, 2024 — Key Takeaways This IDC Market Perspective details key takeaways from the 2024 McKinsey Global Analyst Summit. The event highlighted McKinsey's focus on growth, data literacy, operational excellence, sustainability, and AI integration. The key takeaways include ... Read More
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U.S.-China Trade Relations Shaping Future eCommerce Fulfillment: Policy Changes, Potential Impacts Explained
U.S.-China Trade Relations Shaping Future eCommerce Fulfillment: Policy Changes, Potential Impacts Explained This IDC Perspective examines how IDC is adjusting its market projection for growth within the order management system (OMS) software market and explains the analyst's rationale for this chan ... Read More
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IDC PeerScape: Lessons Learned from Implementing CPaaS in Finance
IDC PeerScape: Lessons Learned from Implementing CPaaS in Finance This IDC PeerScape provides insights into how CPaaS is used in the financial sector, identifying what challenges surfaced and how these were addressed. IDC interviewed leading CPaaS vendors that have successful use cases for European ... Read More
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IDC PlanScape: Embedded Payments to Increase Efficiency
IDC PlanScape: Embedded Payments to Increase Efficiency This IDC PlanScape analyzes payment functionality embedded within financial applications supporting processes such as order-to-cash, procure-to-pay, treasury management, or expense management."Embedded finance, embedded payments specifically, d ... Read More
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H2 Wave Disruptors
H2 Wave Disruptors This IDC Market Perspective highlights how AI and innovative platforms are transforming talent acquisition by:Enabling data-driven, skills-based hiringReducing bias through intelligent matchingProviding adaptive learning and assessmentEnsuring AI governance and complianceKey platf ... Read More
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LinkedIn Hiring Assistant
LinkedIn Hiring Assistant This IDC Market Perspective provides a description of LinkedIn's Hiring Assistant. LinkedIn has recently unveiled its latest AI-driven solution, Hiring Assistant, designed to revolutionize the recruitment process for talent acquisition professionals. This innovative tool ai ... Read More
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Examining the Training Potential of a New Hire
Examining the Training Potential of a New Hire The IDC Market Perspective examines the training potential of a new hire."Unlock the future of work: invest in training, embrace AI, and redefine talent acquisition to thrive in a rapidly evolving job market," says Alicia Mokwa, research director, Talen ... Read More
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China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (I)
China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (I) This report draws an overall judgment on the market share and competitive landscape in the China IT solutions banking market through desk research and direct interviews with ISVs, systems integrator ... Read More
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China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (II)
China Banking IT Solutions Market Shares, 2022: Seeking Resilient Growth in Deepening Competition (II) This report draws an overall conclusion on the market share and competitive landscape in the China banking IT solutions market through desk research and direct interviews with ISVs, systems integra ... Read More
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Worldwide Business Consulting Services Market Shares, 2023: The Rise of GenAI
Worldwide Business Consulting Services Market Shares, 2023: The Rise of GenAI This IDC study discusses the performance of business consulting services firms for 2023.“2023 was a transition year out of the temporary post-COVID-19 pandemic boost that did not last through 2023 for most business consult ... Read More
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Investment Banking
Investment Banking Brief Excerpt from Industry Overview Chapter: Companies in this industry underwrite, originate and maintain markets for clients issuing securities; they may also offer advisory services, help facilitate corporate mergers and other deals, or act as principals in buying or selling s ... Read More
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Investment Firms
Investment Firms Brief Excerpt from Industry Overview Chapter: Companies in this industry take equity positions in target companies, typically owning a controlling interest. Major companies include Berkshire Hathaway, Clark Enterprises, Icahn Enterprises, and Jeffries Financial Group (all based in ... Read More
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Residential Real Estate Brokerage & Management
Residential Real Estate Brokerage & Management Brief Excerpt from Industry Overview Chapter: Companies in this industry act as agents or brokers in the buying and selling of residential real estate, in addition to leasing and managing residential properties. Major companies include Anywhere Real Est ... Read More
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Financial Transaction Processing
Financial Transaction Processing Brief Excerpt from Industry Overview Chapter: Companies in this industry provide services such as credit card processing, electronic funds transfer, and check clearing. Major companies include Bread Financial, Fiserv, Heartland Payment Systems, Mastercard, Visa, and ... Read More
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Art Dealers & Galleries
Art Dealers & Galleries Brief Excerpt from Industry Overview Chapter: Companies in this industry display and sell original and limited-edition works of art. Two of the world's leading auction houses that handle art are Christie's (UK) and Sotheby's (US). Other major establishments includ ... Read More
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Commercial Real Estate Brokerage & Management
Commercial Real Estate Brokerage & Management Brief Excerpt from Industry Overview Chapter: Companies in this industry act as agents in the buying, leasing and selling of commercial real estate, in addition to managing nonresidential properties for owners. Major companies include CBRE, Cushman & ... Read More
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Empowering Checkout Experiences: A Review of Point-of-Sale Innovations in Asia/Pacific Retail Landscape
Empowering Checkout Experiences: A Review of Point-of-Sale Innovations in Asia/Pacific Retail Landscape This IDC study discusses how the Asia/Pacific retail landscape is rapidly evolving with innovative POS systems transforming checkout experiences. Retailers are integrating mobile POS, AI-driven so ... Read More
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Latin America and e-Invoicing: Lessons to Be Learned and Why It’s Not Talked About in the Broader Conversation
Latin America and e-Invoicing: Lessons to Be Learned and Why It’s Not Talked About in the Broader Conversation This IDC Perspective discusses e-invoicing in Latin America and the lessons to be learned from its implementation and examines why it isn’t talked about in broader conversation. Latin Ameri ... Read More
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Electrical Products Wholesalers
Electrical Products Wholesalers Brief Excerpt from Industry Overview Chapter: Companies in this industry distribute electrical products used in applications such as construction and power generation, transmission, and distribution. Major US-based companies include Anixter, Graybar Electric, and WESC ... Read More
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Accounting Services
Accounting Services Brief Excerpt from Industry Overview Chapter: Companies in this industry provide services such as auditing, bookkeeping, payroll processing, and tax return preparation. Leading companies include ADP, H&R Block, and Paychex (all based in the US). Major companies that have inte ... Read More
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