Category: Service Industries
Service Industries market research reports by IDC
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UKG Aspire 2024: Agentic AI, Talent Marketplace, and Payroll Updates Take Center Stage
UKG Aspire 2024: Agentic AI, Talent Marketplace, and Payroll Updates Take Center Stage This IDC Market Note highlights key announcements from the UKG Aspire 2024 conference, focusing on Agentic AI, the new Talent Marketplace, and enhanced payroll capabilities. At the conference, UKG introduced pract ... Read More
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Vertex Expands Its e-Invoicing Capabilities with ecosio Acquisition
Vertex Expands Its e-Invoicing Capabilities with ecosio Acquisition This IDC Market Note discusses Vertex's acquisition of ecosio, an EDI and e-invoicing specialist. It delves into the strategic rationale behind the acquisition, the expected value proposition, and the customer benefits that can be a ... Read More
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EMEA Wholesale Telecoms Services Market Forecast, 2024–2028
EMEA Wholesale Telecoms Services Market Forecast, 2024–2028 This IDC Market Forecast analyzes the market for telecom wholesale services in EMEA, including data, infrastructure, voice and messaging, roaming, and mobile virtual network operator (MVNO) services. Revenue forecasts are broken down by seg ... Read More
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Worldwide Consumer Participation in the Gig Economy Forecast, 2024–2028
Worldwide Consumer Participation in the Gig Economy Forecast, 2024–2028 This IDC study presents the worldwide forecast for the number of participants in the gig economy, with participants defined as individuals who earn income through providing services and/or creating content."More than 1 billion c ... Read More
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Wholesale Distribution Priorities for 2025
Wholesale Distribution Priorities for 2025 This IDC Perspective examines key challenges and opportunities for the wholesale distribution industry as we move into 2025."The ability to adapt and innovate is essential for success in this industry. As changes continue to accelerate, those that embrace t ... Read More
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The Supply Chain Redefined: Principal Areas for More Efficient Management
The Supply Chain Redefined: Principal Areas for More Efficient Management This IDC Perspective emphasizes the need for supply chain resiliency, highlighting the importance of transparency, cargo safety, and cybersecurity amidst global disruptions. It discusses the impact of geopolitical instabilitie ... Read More
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Fastlane by PayPal: Empowering Developers and Transforming Payment Integration
Fastlane by PayPal: Empowering Developers and Transforming Payment Integration This IDC Market Note discusses Fastlane by PayPal — launched on August 6 — that accelerates the guest checkout experience by reusing payment data to expedite transactions, leading to faster checkouts and increased convers ... Read More
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Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024
Macroeconomic Challenges and the SMB: What Tech Suppliers Need to Know, 2024 This IDC Market Perspective highlights SMBs' vulnerability to economic shifts and suggests strategies technology suppliers can offer to help SMBs build resilience, such as flexible technology solutions, leveraging automatio ... Read More
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Best Practices for Cyber-Resiliency in the Financial Sector
Best Practices for Cyber-Resiliency in the Financial Sector This IDC Market Perspective details how the financial sector faces increasing cybersecurity threats, which are exacerbated by digital transformation and cloud adoption. Best practices for cyber-resiliency include understanding the shared re ... Read More
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Japan Internet of Things Forecast by Vertical Industry and Technology Update, 2024–2028
Japan Internet of Things Forecast by Vertical Industry and Technology Update, 2024–2028 This IDC study provides a forecast of user spending and delves into market trends and prospects for the Japan Internet of Things (IoT) market by industry sector and by technology. Between 2024 and 2028, the Japan ... Read More
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AI Will Provide More Proficiency and Efficiency for Bank Employees
AI Will Provide More Proficiency and Efficiency for Bank Employees This IDC Perspective delves into how AI is set to enhance proficiency and efficiency for bank employees by focusing on transparency, trust, and compliance. Key productivity impacts include improved customer and employee satisfaction, ... Read More
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This Is Bananas!
This Is Bananas! This IDC Market Perspective details a company's unique hiring process, which includes video cover letters, values-aligned essays, and future-focused resumes. This approach prioritizes personality, cultural fit, and potential over traditional credentials."Organizations that embrace u ... Read More
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Workday Illuminate AI Takes Center Stage at Workday U.S. Rising Conference
Workday Illuminate AI Takes Center Stage at Workday U.S. Rising Conference This IDC Perspective summarizes key announcements about Workday's unveiling of Illuminate, an AI-driven platform at the U.S. Rising conference, designed to enhance HR and finance operations by automating tasks, providing data ... Read More
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IDC FutureScape: Worldwide Small and Medium-Sized Business 2025 Predictions
IDC FutureScape: Worldwide Small and Medium-Sized Business 2025 Predictions This IDC study presents IDC's top 10 predictions for small and medium-sized businesses (SMBs) for 2025 and beyond. IDC defines small businesses as those with 1-99 employees and medium-sized businesses as those with 100-999 e ... Read More
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Building Skills Capacity in EMEA Partner Ecosystems
Building Skills Capacity in EMEA Partner Ecosystems This IDC Market Perspective analyzes the trends shaping partner training priorities and how vendors can develop partner enablement strategies that can keep up with the rapid pace of AI innovation. Building greater partner skills capacity is critica ... Read More
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IDC FutureScape: Worldwide Corporate Banking 2025 Predictions
IDC FutureScape: Worldwide Corporate Banking 2025 Predictions This IDC Financial Insights FutureScape presents the top 10 predictions for the corporate banking industry."AI and blockchain will revolutionize corporate banking by the end of the decade, transforming loan management, trade finance, and ... Read More
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IDC FutureScape: Worldwide Future Consumer 2025 Predictions
IDC FutureScape: Worldwide Future Consumer 2025 Predictions This IDC study contains IDC's top 10 future consumer predictions for 2025–2030. "The consumer market remains vibrant as established digital services, such as video and social media, continue to reshape the landscape and emerging and evolvi ... Read More
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IDC FutureScape: Worldwide Insurance 2025 Top 10 Predictions
IDC FutureScape: Worldwide Insurance 2025 Top 10 Predictions This IDC FutureScape presents the top 10 insurance industry predictions. Each prediction is shaped by a shared set of key drivers, serving as a planning tool for technology leaders and their line-of-business (LOB) counterparts in their IT ... Read More
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IDC FutureScape: Worldwide Future of Work 2025 Predictions
IDC FutureScape: Worldwide Future of Work 2025 Predictions This IDC study provides IT and business leaders with insights into key trends around work transformation trends over the next five years. It includes predictions across the three pillars of work augmentation, work culture, and the dynamics ... Read More
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IDC FutureScape: Worldwide Intelligent Content Services and Knowledge Management 2025 Predictions
IDC FutureScape: Worldwide Intelligent Content Services and Knowledge Management 2025 Predictions This IDC study contains IDC analysts' intelligent content services and knowledge management worldwide outlook for 2025 and the planning horizon for the next five years. The outlook is presented through ... Read More
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IDC FutureScape: Worldwide Retail Banking 2025 Predictions
IDC FutureScape: Worldwide Retail Banking 2025 Predictions This IDC study provides the 2025 top 10 predictions for retail banking. By understanding these emerging trends, retail banking businesses can better position themselves to capitalize on new opportunities, mitigate risks, and deliver enhance ... Read More
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IDC PeerScape: Modernization Practices for Talent and Learning Management Systems
IDC PeerScape: Modernization Practices for Talent and Learning Management Systems This IDC PeerScape looks at how some organizations have developed strategies and practices that achieve top results with TMS and LMS.The benefits of talent management and learning management systems depend on the quali ... Read More
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NEC Biometrics: No Cards, No Keys, No Problem
NEC Biometrics: No Cards, No Keys, No Problem This IDC Market Note looks at NEC’s analyst briefing held September 4–5, 2024, at the company’s Tokyo, Japan, headquarters to share the progress it made developing Bio-IDiom facial, retina, fingerprint, voice, and even ear acoustic, multimodal identity s ... Read More
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Developing a Talent Health Program for Enterprise Architecture
Developing a Talent Health Program for Enterprise Architecture This IDC Perspective emphasizes the importance of developing and managing talent health in enterprise architecture (EA) organizations to foster growth and innovation in a vibrant, dynamic, and technology-driven business environment. It ... Read More
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Worldwide Human Capital Management and Payroll Applications Forecast, 2024–2028
Worldwide Human Capital Management and Payroll Applications Forecast, 2024–2028 This IDC study discusses the human capital management and payroll applications market for 2024–2028."Global markets for HCM and payroll applications and services continue to show strength as rising demand for operational ... Read More
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