Retailing market research reports by IDC

• Retail Forecasting — The Value of the Crystal Ball

  Mar 27, 2023  |  Published by: IDC  |  USD 7,500

  Retail Forecasting — The Value of the Crystal Ball This IDC Perspective puts the essential function of demand forecasting on display because it is the foundation for the basic role of retail merchandising. The value of demand forecasting has been growing dramatically across the past few years in ret ... Read More

• IDC PlanScape: HR Digital Transformation for Retailers

  Mar 20, 2023  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: HR Digital Transformation for Retailers This IDC PlanScape examines how digital transformation in HR can positively affect a retail organization, underlining steps toward a more impactful employee experience in view of flawless and efficient execution of modernization projects."Follow ... Read More

• Intelligent Retail Decision Making at NRF 2023

  Feb 22, 2023  |  Published by: IDC  |  USD 7,500

  Intelligent Retail Decision Making at NRF 2023 This IDC Perspective covers the direction of intelligent retail at NRF 2023: Retail's Big Show has been a staple fixture in the retail market every year. In the past few years, artificial intelligence (AI) has become a noticeable feature at the show. Th ... Read More

• Highlights from NRF 2023: Retail's Big Show

  Feb 16, 2023  |  Published by: IDC  |  USD 7,500

  Highlights from NRF 2023: Retail's Big Show This IDC Perspective reviews key trends and technology innovations that were highlighted at NRF 2023: Retail's Big Show — held January 15–17, 2023, in New York City, which attracted over 35,000 attendees across the industry, double the number seen last yea ... Read More

• The Convergence of Media and Retail Use Cases

  Feb 14, 2023  |  Published by: IDC  |  USD 7,500

  The Convergence of Media and Retail Use Cases This IDC Perspective features the convergence of media and retail use cases. The concept of home entertainment, automation, shoppable ads, and ecommerce convergence has been debated for years without resolution. The reasons are many but primarily resulti ... Read More

• IDC PlanScape: Omni-Channel Payment Platforms

  Feb 03, 2023  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: Omni-Channel Payment Platforms This IDC PlanScape focuses on the relevance of an omni-channel payment platform as a relevant tool for retailers to meet consumers' channel-transparency expectations and as a powerful source of relevant data to help and support the retailer's strategy an ... Read More

• Buyer Needs Shift from Digital Transformation to Operating as a Digital Business

  Jan 31, 2023  |  Published by: IDC  |  USD 2,500

  Buyer Needs Shift from Digital Transformation to Operating as a Digital Business This IDC Market Note discusses recent news and themes supporting the shift from digital transformation to digital business. Based on this information, we provide recommendations for professional services providers. Plea ... Read More

• A Review of Select Fintechs from the Temenos Community Forum 2022

  Jan 16, 2023  |  Published by: IDC  |  USD 7,500

  A Review of Select Fintechs from the Temenos Community Forum 2022 This IDC Perspective provides an overview of selected companies participating in the Temenos Community Forum 2022 and portraited through interviews conducted by the author. At the time of the Temenos Community Forum 2022, they were al ... Read More

• Headless Commerce: Modular Headless Commerce

  Dec 22, 2022  |  Published by: IDC  |  USD 4,500

  Headless Commerce: Modular Headless Commerce This IDC Perspective looks into headless commerce, more specifically modular headless commerce (MHC). While it may seem ironic, most marketing concerning headless commerce actually emphasizes the "head" (aka the front end, or presentation layer of a websi ... Read More

• Consumer Market Model Insights: Global Market for Consumer Digital Goods and Services and the Sharing Economy

  Dec 22, 2022  |  Published by: IDC  |  USD 4,500

  Consumer Market Model Insights: Global Market for Consumer Digital Goods and Services and the Sharing Economy This IDC Market Perspective examines the consumer digital goods and services and the sharing economy spend worldwide. It reveals the regions, key verticals, and generational cohorts that con ... Read More

• Headless Commerce: Simplified Headless Commerce

  Dec 22, 2022  |  Published by: IDC  |  USD 4,500

  Headless Commerce: Simplified Headless Commerce This IDC Perspective discusses the importance of simplified headless commerce. The term headless is so overused in technology marketing that it has become cliche. To further understand the category, we need to differentiate between platforms that are c ... Read More

• IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line

  Dec 21, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Computer Vision + AI Practices to Improve the Grocery Retail Bottom Line This IDC PeerScape looks at several practices for choosing how and where to implement computer vision + AI in order to drive sales, improve customer experience, and create operational efficiencies in grocery and ... Read More

• Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX

  Dec 21, 2022  |  Published by: IDC  |  USD 4,500

  Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX This IDC Perspective presents the case study of U.S. food and grocery retailer Kroger and how its loyalty program strategy brought back more personalized communications and offerings ... Read More

• Five Key Takeaways from AWS re:Invent 2022 That Retailers and CPG Companies Should Consider

  Dec 21, 2022  |  Published by: IDC  |  USD 1,500

  Five Key Takeaways from AWS re:Invent 2022 That Retailers and CPG Companies Should Consider The IDC Retail Insights team attended AWS re:Invent 2022, held in Las Vegas from November 28 to December 2. "A key message from the event was the importance of an industry-specific focus in order to understan ... Read More

• AWS Brings Personalization and Automation to Retail at Scale

  Dec 21, 2022  |  Published by: IDC  |  USD 1,500

  AWS Brings Personalization and Automation to Retail at Scale This IDC Market Note covers a recent AWS tour of Amazon Fresh, Neiman Marcus, and the Nike store. It also covers some of the technologies that enhance customer and associate experiences alike. In IDC's view, the technology innovations that ... Read More

• Worldwide Subscription Management Applications Forecast, 2022–2026

  Dec 21, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide Subscription Management Applications Forecast, 2022–2026 This IDC study provides an initial forecast for the worldwide subscription management applications revenue through 2026."As the global economy shifts toward selling ongoing services, companies will need subscription management solut ... Read More

• The Unified Content Model — A Modern Approach for the Digital-First Business

  Dec 14, 2022  |  Published by: IDC  |  USD 4,500

  The Unified Content Model — A Modern Approach for the Digital-First Business This IDC Market Perspective covers the evolving market of business and persuasive content in enterprises. It offers a new approach to the content supply chain — the Unified Content Model — for enterprises to optimize how co ... Read More

• IDC PlanScape: Future of Digital Innovation — Managing Customer Entitlements Efficiently

  Dec 08, 2022  |  Published by: IDC  |  USD 4,500

  IDC PlanScape: Future of Digital Innovation — Managing Customer Entitlements Efficiently This IDC study examines entitlement management solutions."Companies should consider commercial entitlement management solutions to centralize operations, enable business model agility, reduce revenue leakage, an ... Read More

• IDC PlanScape: Intelligent Retail Assortment Planning

  Dec 08, 2022  |  Published by: IDC  |  USD 4,500

  IDC PlanScape: Intelligent Retail Assortment Planning This IDC study discusses the importance of intelligent retail assortment planning.Most retailers are merchandisers. Retailers purchase products at cost, mark up their products, or set prices using various tools and sell these at a higher price po ... Read More

• Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience

  Nov 29, 2022  |  Published by: IDC  |  USD 4,500

  Traffic Intelligence Offers All Retailers a Path to Understanding and Improving Customer Experience This IDC Perspective discusses how traffic intelligence offers all retailers a path to understanding and improving the customer experience. As edge and cloud technologies bring ecommerce-style analyti ... Read More

• Worldwide Customer Experience Services Market Shares, 2020

  Nov 24, 2022  |  Published by: IDC  |  USD 4,500

  Worldwide Customer Experience Services Market Shares, 2020 This IDC study discusses worldwide customer experience services market shares for 2020."The pressure of sudden consumer and business change caused by the COVID-19 pandemic created huge challenges for CX services vendors in what was already a ... Read More

• Transforming the Store: Results of the 2022 Global Retail Operating Model Survey

  Nov 18, 2022  |  Published by: IDC  |  USD 4,500

  Transforming the Store: Results of the 2022 Global Retail Operating Model Survey This IDC Perspective reviews important findings from IDC's 2022 Global Retail Operating Models Survey of 800 retailers worldwide, which provides deep insight into how retailers are digitally transforming their business ... Read More

• An Intelligence-Driven Theory of Retail

  Nov 14, 2022  |  Published by: IDC  |  USD 4,500

  An Intelligence-Driven Theory of Retail This IDC Perspective covers the adoption journey of intelligent retail, the use cases, the methods and computational approaches, the benefits in decision making, the current state of retail artificial intelligence/machine learning (AI/ML) applications, and whe ... Read More

• IDC PeerScape: Practices to Successfully Implement Immersive Technologies in Retail

  Oct 31, 2022  |  Published by: IDC  |  USD 4,500

  IDC PeerScape: Practices to Successfully Implement Immersive Technologies in Retail This IDC PeerScape identifies the main challenges that peers in the retail industry must overcome through immersive technologies: product visualization and trial online, empowerment of store associates, store attract ... Read More

• Dreamforce Report: Salesforce OMS Expanding How It Serves the Pre- to Post-Purchase Omni-Channel Customer Journey

  Oct 19, 2022  |  Published by: IDC  |  USD 1,500

  Dreamforce Report: Salesforce OMS Expanding How It Serves the Pre- to Post-Purchase Omni-Channel Customer Journey This IDC Market Note is primarily focused on Salesforce OMS. After a hiatus of three years, the Salesforce Dreamforce conference was back on in San Francisco in September, with a 1,000+ ... Read More

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