Category: Retailing
Retailing market research reports by IDC
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U.S.-China Trade Relations Shaping Future eCommerce Fulfillment: Policy Changes, Potential Impacts Explained
U.S.-China Trade Relations Shaping Future eCommerce Fulfillment: Policy Changes, Potential Impacts Explained This IDC Perspective examines how IDC is adjusting its market projection for growth within the order management system (OMS) software market and explains the analyst's rationale for this chan ... Read More
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Renaissance Thinking to Support Business Innovation — Elements of Practice
Renaissance Thinking to Support Business Innovation — Elements of Practice This IDC Perspective discusses how business leaders must operate flexibly without losing sight of their strategic goals to operate in today's continuously shifting business environment. New competitors, government regulations ... Read More
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Retail Sustainability Management: Leveraging Data for Action
Retail Sustainability Management: Leveraging Data for Action This IDC Perspective highlights the importance of retail sustainability management and the usage of data for action. Retailers are increasingly integrating sustainability into their core strategies, driven by consumer demand, regulatory p ... Read More
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Empowering Checkout Experiences: A Review of Point-of-Sale Innovations in Asia/Pacific Retail Landscape
Empowering Checkout Experiences: A Review of Point-of-Sale Innovations in Asia/Pacific Retail Landscape This IDC study discusses how the Asia/Pacific retail landscape is rapidly evolving with innovative POS systems transforming checkout experiences. Retailers are integrating mobile POS, AI-driven so ... Read More
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Warehouse Clubs & Superstores
Warehouse Clubs & Superstores Brief Excerpt from Industry Overview Chapter: Companies in this industry operate membership retail stores that sell groceries, health and beauty items, electronics, and other merchandise; the majority of items are sold in large quantities. Major companies include BJ' ... Read More
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Paint & Wallpaper Stores
Paint & Wallpaper Stores Brief Excerpt from Industry Overview Chapter: Companies in this industry sell paint, coatings, wallpaper, and related supplies. Major companies include the retail divisions of paint manufacturers Benjamin Moore, Kelly-Moore, and Sherwin-Williams (all based in the US), as wel ... Read More
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Dollar & Other General Merchandise Stores
Dollar & Other General Merchandise Stores Brief Excerpt from Industry Overview Chapter: Companies in this industry sell a variety of merchandise, including consumables and housewares, through physical retail locations. Major companies include Dollar General and Dollar Tree (both based in the US), al ... Read More
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Garden Centers & Farm Supply Stores
Garden Centers & Farm Supply Stores Brief Excerpt from Industry Overview Chapter: Companies in this industry sell garden products such as trees, plants, seeds, bulbs, and sod; some also offer farm supplies, including animal feed. Major companies include Adams Fairacre Farms, Armstrong Garden Centers ... Read More
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Fastlane by PayPal: Empowering Developers and Transforming Payment Integration
Fastlane by PayPal: Empowering Developers and Transforming Payment Integration This IDC Market Note discusses Fastlane by PayPal — launched on August 6 — that accelerates the guest checkout experience by reusing payment data to expedite transactions, leading to faster checkouts and increased convers ... Read More
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IDC FutureScape: Worldwide Retail 2025 Predictions
IDC FutureScape: Worldwide Retail 2025 Predictions This IDC study presents the top 10 predictions for the retail market for 2025. Leslie Hand, Group Vice President, IDC Retail Insights and IDC Financial Insights, emphasized, "Retailers are not investing in small step changes to their portfolios — th ... Read More
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IDC PeerScape: Retail Practices for Implementing Loyalty Applications
IDC PeerScape: Retail Practices for Implementing Loyalty Applications Loyalty is a key differentiator for customer retention. It turns the value of convenience into a test for customer satisfaction and enables for consent-based trusted relationships with customers, said Ornella Urso, research direct ... Read More
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Worldwide Digital Commerce Platform Forecast, 2024–2028: Bots for Everyone at the End of eCommerce Democratization
Worldwide Digital Commerce Platform Forecast, 2024–2028: Bots for Everyone at the End of eCommerce Democratization This IDC study presents a five-year forecast for the worldwide digital commerce platform market.Trust is the glue of society and essential for commerce. Without it, both social interact ... Read More
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Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation
Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation This IDC study provides a five-year forecast for the worldwide order management and orchestration applications market."Order management continues to be an e ... Read More
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Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge
Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge This IDC study provides the worldwide market shares for the worldwide order management and orchestration applications market for 2023, va ... Read More
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Worldwide Digital Commerce Applications Market Shares, 2023: The Year Omni-Channel Commerce Came Roaring Back
Worldwide Digital Commerce Applications Market Shares, 2023: The Year Omni-Channel Commerce Came Roaring Back This IDC study provides the worldwide market shares for the worldwide digital commerce applications market for 2023."The 2023 digital commerce market marked a definitive shift toward omni-ch ... Read More
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Beyond Grocery Retail: Amazon's Just Walk Out Technology Expands to New Segments
Beyond Grocery Retail: Amazon's Just Walk Out Technology Expands to New Segments This IDC Market Note explores the expansion and application of Just Walk Out technology beyond grocery stores to high-footfall venues like stadiums and semi-captive environments such as hospitals, highlighting its effic ... Read More
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Retail Reinvention in the Age of AI Everywhere: From Omni-Channel to Future-Forward, Autonomous, and Resilient
Retail Reinvention in the Age of AI Everywhere: From Omni-Channel to Future-Forward, Autonomous, and Resilient This IDC Perspective documents the journey retailers have made from omni-channel beginning in 2009 through digital transformation, AI, and mobile everywhere to the current pivot to AI/gen ... Read More
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Benetton Group's Journey Toward a Holistic Approach to Customer Experience
Benetton Group's Journey Toward a Holistic Approach to Customer Experience This IDC Perspective delves into Benetton Group's transformative journey in customer experience, highlighting its shift toward an omni-channel, seamless interaction model for customers and employees through POS technology har ... Read More
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Industry Alliances and Tech Innovations: Highlights From Shoptalk Europe 2024
Industry Alliances and Tech Innovations: Highlights From Shoptalk Europe 2024 This IDC Perspective provides IDC Retail Insights' key takeaways from Shoptalk Europe 2024, held in Barcelona, which gathered over 10,000 retail professionals to explore the future of retail. The event emphasized the criti ... Read More
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Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between
Mission Critical: Securing Omni-Channel Retail from Supply Chain to Cyberspace and Everything in Between This IDC Perspective discusses the NRF Protect 2024 conference held in June, which highlighted escalating retail security threats from growing loss and fraud threats to supply chain vulnerabiliti ... Read More
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Roku Exchange Unlocks Access to Roku's Audience and Premium Media
Roku Exchange Unlocks Access to Roku's Audience and Premium Media This IDC Market Note discusses Roku Exchange, a new advertising technology solution designed for TV streaming. This document also discusses the range of benefits that it offers media companies and brands and advertising agencies. As p ... Read More
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IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel
IDC PlanScape: Hyper-Personalized Loyalty in Hospitality and Travel This IDC PlanScape addresses how loyalty solutions must hinge upon hyper-personalization, leveraging omni-channel strategies along with guest data platforms, real-time analytics, and AI to ensure that every opportunity for guest en ... Read More
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Top Retail Generative AI Use Cases
Top Retail Generative AI Use Cases This IDC Perspective discusses the top retail generative AI (GenAI) use cases. Over 63.8% of retailers are investing in generative AI, focusing on use cases like natural language understanding and content generation despite facing challenges such as IT complexity a ... Read More
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IDC PlanScape: Analysis of Computer Vision Implementation in Automated and Self-Checkout Stores
IDC PlanScape: Analysis of Computer Vision Implementation in Automated and Self-Checkout Stores This IDC PlanScape report highlights the transformative impact of computer vision technology on the retail sector in Asia/Pacific, particularly in enhancing automated and self-checkout stores. It undersco ... Read More
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SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition
SugarCRM Expands Revenue Intelligence Capabilities With sales-i Acquisition This IDC Market Note analyzes SugarCRM's recent acquisition of sales-i. The acquisition focuses on integrating AI-enabled sales intelligence with sales automation, aimed at enabling manufacturers to capitalize on new revenue ... Read More