Publisher: IDC
Category: Consumer Loyalty
Category: Consumer Loyalty
Consumer Loyalty market research reports by IDC
(1 reports matching your criteria)
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Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX
Kroger's Customer-First Strategy: Rewarding Loyal Customers With Personalized Communication to Enhance Contextual CX This IDC Perspective presents the case study of U.S. food and grocery retailer Kroger and how its loyalty program strategy brought back more personalized communications and offerings ... Read More