Category: Retailing
Retailing market research reports by IDC
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A Super Platform for the Modern, Omni-Channel Store
A Super Platform for the Modern, Omni-Channel Store This IDC Perspective defines a framework for a modern technology "super platform" for the store that allows retailers to become more agile and able to innovate faster in their never-ending quest to improve business performance by better serving cus ... Read More
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How EMEA Retailers Are Moving Toward Unified Commerce for a Contextualized Customer Experience: A Selection of Retail Stories from ORIF 2023
How EMEA Retailers Are Moving Toward Unified Commerce for a Contextualized Customer Experience: A Selection of Retail Stories from ORIF 2023 This IDC Perspective features IDC Retail Insights' selection of retail and brands stories shared at the Oracle Retail Industry Forum (ORIF) event held in Vienn ... Read More
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Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate
Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate The IDC Market Perspective analyzes notable developments in Asia/Pacific in 2023 and beyond. Although the region is diverse in its spread of development and financial services, several key themes, such as real-t ... Read More
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IDC PeerScape: Livestream Shopping in Retail — Practices for Contextualizing Consumer Experience
IDC PeerScape: Livestream Shopping in Retail — Practices for Contextualizing Consumer Experience This IDC PeerScape explores how the rise of livestream shopping in the retail sector can profoundly impact consumer experience."Livestream shopping does not just sell products; it clearly represents a va ... Read More
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The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific
The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific This IDC Perspective explores the retail landscape in Asia/Pacific, stressing the importance of personalized solutions to cater to varied retail needs. In today's fast-changing digital world, protecting custome ... Read More
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Reverse Experiences for Customer-Led Retail: Key Insights from the IDC European Retail Xchange 2023
Reverse Experiences for Customer-Led Retail: Key Insights from the IDC European Retail Xchange 2023 This IDC Perspective recaps key insights from the IDC Retail Xchange 2023, held in Amsterdam on September 18 and 19, 2023. During the event, executives from top retail, consumer packaged goods (CPG), ... Read More
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Bloomreach Clarity: Taking Conversational Marketing and Commerce to the Next Level
Bloomreach Clarity: Taking Conversational Marketing and Commerce to the Next Level This IDC Market Note discusses Bloomreach Clarity, an app for brands to build generative AI (GenAI) agents. Bloomreach recently announced a new conversational commerce capability called Clarity. Clarity is a solution ... Read More
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Dassault Systèmes' Industry Analyst Event 2023 — A Perspective Across Some Industries
Dassault Systèmes' Industry Analyst Event 2023 — A Perspective Across Some Industries This IDC Market Perspective summarizes key announcements during 3DS Industry Analyst Days 2023, held on May 31 and June 1, 2023, at the Dassault Systèmes headquarters in Paris. At the event, Dassault Systèmes execu ... Read More
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IDC PeerScape: Retail Intelligence Practices to Apply GenAI Across Use Cases
IDC PeerScape: Retail Intelligence Practices to Apply GenAI Across Use Cases This IDC PeerScape helps retail operational leaders consider the implications of what GenAI can offer them, especially as best practices have yet to be formed. We examine the importance of a data infrastructure and hear fro ... Read More
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How Do Experiential Value Streams Contribute to Customer Success?
How Do Experiential Value Streams Contribute to Customer Success? This IDC Perspective discusses the importance of value creation for stakeholders in the future enterprise, such as customers, partners, employees, management, community, environment, and so forth. IDC explores the market trends and de ... Read More
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PTC LiveWorx 2023: Bringing Speed to Market, Efficiency, and Sustainability to Retail
PTC LiveWorx 2023: Bringing Speed to Market, Efficiency, and Sustainability to Retail This IDC Perspective focuses on PTC FlexPLM in retail and CPG industries in which speed is crucial to enable retailers and brands to design and produce as close to market as possible. In May, PTC LiveWorx reconvene ... Read More
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Order Management's Essential Role in Creating a Positive Omni-Channel Experience
Order Management's Essential Role in Creating a Positive Omni-Channel Experience This IDC Perspective discusses order management's role in creating a positive omni-channel experience. To transform order management to create satisfactory outcomes for all stakeholders across the shopping journey, reta ... Read More
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Media and Entertainment Generative Artificial Intelligence Use Case Update
Media and Entertainment Generative Artificial Intelligence Use Case Update This IDC Perspective discusses the media and entertainment generative artificial intelligence use case update. Industry generative AI innovators such as Google Cloud, Veritone, and Genpact are just a few of the many creative ... Read More
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Worldwide Digital Commerce Applications Market Shares, 2022: The Great Reality Check — 2022 Marks a Year of Shifting Priorities
Worldwide Digital Commerce Applications Market Shares, 2022: The Great Reality Check — 2022 Marks a Year of Shifting Priorities This IDC study provides the worldwide market shares for the worldwide digital commerce applications market for 2022.Heather Hershey, research director of Worldwide Digital ... Read More
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Computer Vision: Accelerating Data Insights in an Increasingly Digitized Retail Ecosystem
Computer Vision: Accelerating Data Insights in an Increasingly Digitized Retail Ecosystem This IDC Perspective investigates the current and future role of computer vision within the retail industry. This includes a deep dive into computer vision — what it is, how it works, and the approaches for dev ... Read More
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IDC PlanScape: Revenue Operations and Intelligence for Predictable Revenue Growth and a Seamless Customer Experience
IDC PlanScape: Revenue Operations and Intelligence for Predictable Revenue Growth and a Seamless Customer Experience This IDC PlanScape provides a framework for how organizations can embrace revenue operations and intelligence to increase cross-departmental collaboration, drive predictable revenue, ... Read More
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ONDC Is Reshaping Indian Kirana, Tapping into $810 Billion eCommerce Opportunity
ONDC Is Reshaping Indian Kirana, Tapping into $810 Billion eCommerce Opportunity This IDC Market Note offers insights on Open Network for Digital Commerce (ONDC), which is reshaping kirana in India to tap into the $810 billion ecommerce opportunity. The Open Network for Digital Commerce represents a ... Read More
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Buy Now, Pay Later in Asia/Pacific
Buy Now, Pay Later in Asia/Pacific This IDC Perspective explores the state of buy now, pay later (BNPL) in Asia/Pacific, its technology drivers, and recent regulatory moves. It also uncovers critical success factors and provides a guide for BNPL providers, merchants, and technology vendors to naviga ... Read More
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TCS Retail — Digital First
TCS Retail — Digital First This IDC Market Note examines the Tata Consultancy Services (TCS) Analyst Day event held in Boston, Massachusetts, on June 13, 2023. We specifically look at the TCS retail and consumer segment and the vision that TCS brings to the table around digital first. Also reviewed ... Read More
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Blue Yonder ICON: Taking the 250-Year View on Supply Chains
Blue Yonder ICON: Taking the 250-Year View on Supply Chains This IDC Perspective details key takeaways from Blue Yonder ICON. This year's Blue Yonder ICON presented a vision of a revolutionized supply chain that combines abundance with sustainability by reimagining the way data is stored, accessed, ... Read More
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IDC PlanScape: Customer Loyalty in Retail
IDC PlanScape: Customer Loyalty in Retail This IDC PlanScape analyzes the various facets of retail loyalty, from the viewpoint of companies and consumers in terms of tools and competitive advantages generated through fostering commitment and customer connection."Loyalty programs, when translated int ... Read More
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Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring
Retailers to Unlock Sourcing Resilience through Supplier Diversification and Nearshoring This IDC study is about the steps that retailers are taking to manage global omni-channel sourcing and supply chains. These operations post challenges on a good day; unmanageable disruption of the flow of invent ... Read More
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Aptos Engage and Revionics Insight: Unified Retail
Aptos Engage and Revionics Insight: Unified Retail This IDC Market Note covers the recent Aptos Engage 2023 and Revionics Insight 2023 customer and analyst event held in Las Vegas, Nevada, from May 16 to 19, 2023. Aptos continues to display leadership in omni-channel retail solutions, with Revionics ... Read More
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What Digital Business Looks Like in 2023
What Digital Business Looks Like in 2023 This IDC Perspective examines the current state of digital business in 2023. We look at survey data combined with real-world examples to identify what the most advanced digital businesses are achieving, where most companies are on their digital business journ ... Read More
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Unifying the Customer Experience: The Power of Omni-Channel Collaboration
Unifying the Customer Experience: The Power of Omni-Channel Collaboration The ever-evolving customer experience (CX) space has brought in changes in modes of communications. Long gone are the days when customers can connect with the brand through phone calls, SMS, and emails only. Customers want two ... Read More
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