Category: General Retailing
General Retailing market research reports by IDC
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IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment
IDC PeerScape: Practices to Optimize Omni-Channel Order Orchestration and Fulfillment This IDC PeerScape is part 2 of a two-part series that aims to home in on specific practices that retailers can enable through improved processes and technology to improve customer experience, profitability, and su ... Read More
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The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes
The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes This IDC Perspective takes a look at how the connectivity and implementation of IoT solutions is accelerating business outcomes for the retail industry and accelerating investment in faster, more ... Read More
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A Super Platform for the Modern, Omni-Channel Store
A Super Platform for the Modern, Omni-Channel Store This IDC Perspective defines a framework for a modern technology "super platform" for the store that allows retailers to become more agile and able to innovate faster in their never-ending quest to improve business performance by better serving cus ... Read More
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Order Management's Essential Role in Creating a Positive Omni-Channel Experience
Order Management's Essential Role in Creating a Positive Omni-Channel Experience This IDC Perspective discusses order management's role in creating a positive omni-channel experience. To transform order management to create satisfactory outcomes for all stakeholders across the shopping journey, reta ... Read More
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Buy Now, Pay Later in Asia/Pacific
Buy Now, Pay Later in Asia/Pacific This IDC Perspective explores the state of buy now, pay later (BNPL) in Asia/Pacific, its technology drivers, and recent regulatory moves. It also uncovers critical success factors and provides a guide for BNPL providers, merchants, and technology vendors to naviga ... Read More
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TCS Retail — Digital First
TCS Retail — Digital First This IDC Market Note examines the Tata Consultancy Services (TCS) Analyst Day event held in Boston, Massachusetts, on June 13, 2023. We specifically look at the TCS retail and consumer segment and the vision that TCS brings to the table around digital first. Also reviewed ... Read More
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IDC PlanScape: Customer Loyalty in Retail
IDC PlanScape: Customer Loyalty in Retail This IDC PlanScape analyzes the various facets of retail loyalty, from the viewpoint of companies and consumers in terms of tools and competitive advantages generated through fostering commitment and customer connection."Loyalty programs, when translated int ... Read More
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IDC PlanScape: Intelligent Retail Assortment Planning
IDC PlanScape: Intelligent Retail Assortment Planning This IDC study discusses the importance of intelligent retail assortment planning.Most retailers are merchandisers. Retailers purchase products at cost, mark up their products, or set prices using various tools and sell these at a higher price po ... Read More
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Retail Operations in a Purpose-Led World: Key Insights from the IDC European Retail Executive Digital Summit 2022
Retail Operations in a Purpose-Led World: Key Insights from the IDC European Retail Executive Digital Summit 2022 This IDC Perspective recaps key insights from the IDC European Retail Executive Digital Summit 2022, held on September 22, 2022. Retailers are facing the challenges of increasingly deman ... Read More
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IDC PeerScape: Practices to Operationalize Repair, Reuse, Recycle
IDC PeerScape: Practices to Operationalize Repair, Reuse, Recycle This IDC PeerScape examines several successful practices in the areas of repair, reuse, and recycle that retailers or brands have undertaken in their efforts to operate more sustainably."Operating 'eaches' businesses at scale, as we ... Read More
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The Future Consumer Agenda: Mapping Out How Consumers Will Use Technologies That Drive Major Market Shifts
The Future Consumer Agenda: Mapping Out How Consumers Will Use Technologies That Drive Major Market Shifts This IDC Market Note outlines why executives fall short with conventional approaches analyzing for tech-driven consumer disruption. Leaders need to use the Future Consumer framework to plan for ... Read More